Total 25 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

40%

3

Stars

4%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Brandi

Cosmetics, 1-10 employees

5.0
July 2023

Kashoo

Pros

I appreciate the option to link my bank account and view all transactions directly in my inbox. It saves me the hassle of navigating through my banking app as well.

Cons

Integrating this software has been challenging for me. Expanding its compatibility with more apps would really benefit my workflow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A

Aninda

Information Technology and Services, 500+ employees

Less than 6 months

4.0
October 2022

Easy to use Accounting Software

Pros

This Billing & Accounting system is extremely easy, not overly complex, and very streamlined. Transitioning to this software is effortless, and it offers a wide range of integration choices.

Cons

As user numbers grow, this software might become pricey and tends to lag when multiple users are on it simultaneously.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

M

Michael

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

1.0
September 2022

Kashoo - The worst accounting software, 6 years running.

Pros

It's very user-friendly. Anyone can easily operate the program. However, reconciling bank statements can be finicky and slow. There are superior programs available, so it's not worth spending time on this one.

Cons

I've used Kashoo cloud accounting for over six years. Unfortunately, its data bank feeds have often failed, resulting in duplicate bank entries, up to four entries for a single transaction. This issue is incredibly frustrating and time-consuming to resolve manually. Despite reaching out to Kashoo's support team, they were unable to fix the problem or provide a clear explanation for its occurrence. After experiencing this problem four times in six years, I've happily switched to Zoho, which offers a faster and more reliable experience without duplicates.

Rating Distribution

Ease of use

10

Value for money

1

Customer Support

1

Functionality

1

K

Krishna

Hospital & Health Care, 500+ employees

More than a year

4.0
May 2022

Kashoo simplifies project, payroll, and cashflow administration

Pros

The feature I liked best was the ability to swiftly reconcile my bank accounts. Kashoo also offers auto-import for various transactions. This app has everything necessary for managing a small company or side business. It met all the requirements for our limited business accounts, according to my accountant.

Cons

To enhance user experience, this program needs updates, especially better on-app tutorials. It currently doesn't support VAT, which makes it unsuitable for UK VAT-registered users. It does allow CSV uploads from select UK bank accounts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
January 2022

A complete financial solution with custom support

Pros

Managing project expenses, payroll costs, and cash flow with Kashoo is smooth and uncomplicated.

Cons

Implementing invoicing and tax systems for countries outside the US is not very intuitive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

10

L

Luther

Computer Hardware, 1-10 employees

More than a year

5.0
January 2022

Kashoo was the easiest web app to go to from my traditional personal computer accounting system

Pros

It's dependable, stable, and functions well with my older web browser! Unlike many other web apps that constantly change and require frequent browser updates and maintenance, Kashoo is refreshingly consistent. I particularly appreciate its overall simplicity; everything is visible from the main page, and the user interface is not overly complex or cluttered. The "back" buttons are particularly useful, as browser back buttons often lose context or become confused. While I typically use traditional accounting methods like double-entry and T-accounts, I found that everything I needed was available, sometimes under different names or within different menus. Once I became familiar with its layout, I found myself quite productive within the system.

Cons

Not a drawback, but a feature request: I would appreciate having an inventory system or parts database available as an option. The ability to track part numbers and costs, similar to a system I've used before, would be ideal for managing inventory and cost of goods sold efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maria

Accounting, 500+ employees

Less than a year

4.0
January 2022

Perfect accounting initiative for entrepreneurs

Pros

I found the rapid bank reconciliation feature particularly beneficial, as it eliminates concerns about transaction flows. Also, Kashoo offers auto-import for all transaction types.

Cons

This application could benefit from upgrades, particularly in-app instructions to improve usability.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

John

Photography, 1-10 employees

More than a year

5.0
December 2021

Good alternative to QuickBooks for small biz, but no UK bank connection

Pros

It's easy with a well-designed user interface and includes all the essentials for managing a smaller business or side project. My accountant found everything she needed for our limited company accounts.

Cons

Lack of VAT calculation makes this software impractical for UK VAT registration. While it supports CSV uploads from a few UK bank accounts, it has limitations in this area.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Bill

Automotive, 1-10 employees

More than a year

2.0
September 2021

Not good

Pros

Kashoo is inexpensive, but unfortunately, that's about all it has going for it. It doesn't meet my expectations otherwise.

Cons

The software feels clunky, lacks features compared to competitors, and managing bank feeds can be time-consuming.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

G

Geoff

Marketing and Advertising, 1-10 employees

More than a year

5.0
July 2021

Kashoo Much better than some of other choices

Pros

It's very affordable and handles all my accounting needs effectively.

Cons

Downloading transactions for accounting purposes can be challenging, but overall, the software remains efficient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Craig

Accounting, 1-10 employees

3.0
April 2021

Kashoo Does Not Measure Up

Pros

Like other online accounting software, Kashoo offers features like receipt and transaction matching and automatic reconciliation. Its invoicing and general ledger functions are well-executed and functional. Similar to other packages, Kashoo is exclusively available as an online accounting solution, which allows for flexible, anytime, anywhere access.

Cons

Two critical features missing are accounts payable and the ability to create estimates, which are essential for small service businesses. A budget feature is also notably absent.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

7

Functionality

4

A

Aryana

Consumer Services, 1-10 employees

Less than a year

4.0
November 2020

I love Kashoo's Customer Support

Pros

I like their customer support and the fact that it operates in the cloud. The pricing is excellent, and setting up a Chart of Accounts is easy. Importing transactions from my bank and credit cards is also effortless.

Cons

One limitation is the inability to create import rules or categorize transactions automatically, unlike in Quicken.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

K

Kimberly

Management Consulting, 1-10 employees

More than a year

5.0
September 2020

Kashoo makes my CPA happy

Pros

Kashoo is easy to use, especially for invoicing clients directly through the platform. My CPA recommends it, and the reports it generates satisfy her requirements.

Cons

I would love the option to set up recurring invoices, which isn't currently available in Kashoo. Perhaps this feature will be added in the future?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

George

Wholesale, 1-10 employees

More than a year

5.0
September 2020

Software which solved all operational tasks

Pros

Over the past two years of using this software, it has significantly helped me manage cash flow, expenses, invoices, salaries, and more with limited staff, just one employee handling everything.

Cons

Right from the start, deploying this software was smooth and intuitive. Learning to use it required minimal effort and was smooth and flexible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2019

Amazing alternative to Wave & a better value than Quickbooks for freelancers & small businesses.

Pros

Tax management, real-time bank feeds, bank reconciliation, and project budgeting are some of the features I love about Kashoo. The availability of web and mobile apps is a bonus, and the fact that it supports Spanish language adds to its appeal. Plus, the support is super fast.

Cons

While there are not many drawbacks, I do hope for more integrations, especially with invoicing software like Fiskl.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Monique

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2019

Kashoo with my agency

Pros

The UX/UI is intuitive; it only took me an hour to get familiar and set up everything I needed for accounting.

Cons

Support responses can be significantly delayed, sometimes taking weeks to address issues raised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
December 2019

Making Finances Easier for a Solo Business

Pros

Having an easy-to-use online platform for entering income and expenses for my small business has been great. The dashboard is simple and easy. I know there are more features I haven't explored yet, and they're always improving it. I look forward to seeing how it streamlines things at tax time.

Cons

Adding one-time clients or expenses requires an additional step of creating a client profile first, which could be streamlined with a shortcut option for future reference.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Randy

Accounting, 51-100 employees

More than a year

5.0
November 2019

Good software for bookkeeping

Pros

This software is very accessible for people without an accounting background. I've taught my clients to use it, and they've picked it up quickly. There's always online help available, making it a standout in the market.

Cons

Some functions, such as overwriting GST or PST, are confusing due to the lack of formal instructions on how to perform these tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dan

Law Practice, 1-10 employees

Less than 6 months

4.0
September 2019

If you don't want to pay for Quickbooks, look at Kashoo

Pros

I got a great deal on this software after searching for a new accounting solution for a while. I particularly like the bank syncing, which is standard across most software, and the ability to add users with restricted access (like bookkeepers and accountants).

Cons

One challenge is the dominance of Quickbooks in the market, making it easier to find professionals familiar with it than with Kashoo. However, once past this hurdle, Kashoo performs well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
August 2019

Great Software--If You Don't Need to Connect Any Bank Accounts

Pros

After hearing rave reviews about Kashoo and its comprehensive yet user-friendly accounting features, I was thrilled to snag a heavily discounted subscription through App Sumo a few months ago. I was especially looking forward to integrating multiple company bank accounts and our daily Square POS credit card sales into a single application. The Square integration has been flawless, with no issues accessing Square data through Kashoo. The iPhone app, though basic in design, is surprisingly efficient and quick, something I didn't expect from most accounting apps, given their typical data and memory requirements.

Cons

Connecting and accessing bank accounts has been problematic since day one. Despite trying various browsers and adjusting security settings, I've struggled to get Kashoo to work correctly with my PNC accounts, especially with multiple transactions or secondary trust accounts involved.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8