Overall Rating

4.2

25 Review(s)

Rating Distribution

5

star

(12)

4

star

(10)

3

star

(1)

2

star

(1)

1

star

(1)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

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Kashoo
Pros

I appreciate the option to link my bank account and view all transactions directly in my inbox. It saves me the hassle of navigating through my banking app as well.

Cons

Integrating this software has been challenging for me. Expanding its compatibility with more apps would really benefit my workflow.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

Brandi

Cosmetics, 1-10 employees

July 2023

Easy to use Accounting Software
Pros

This Billing & Accounting system is extremely easy, not overly complex, and very streamlined. Transitioning to this software is effortless, and it offers a wide range of integration choices.

Cons

As user numbers grow, this software might become pricey and tends to lag when multiple users are on it simultaneously.

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

Aninda

Information Technology and Services, 500+ employees

Less than 6 months

October 2022

Kashoo - The worst accounting software, 6 years running.
Pros

It's very user-friendly. Anyone can easily operate the program. However, reconciling bank statements can be finicky and slow. There are superior programs available, so it's not worth spending time on this one.

Cons

I've used Kashoo cloud accounting for over six years. Unfortunately, its data bank feeds have often failed, resulting in duplicate bank entries, up to four entries for a single transaction. This issue is incredibly frustrating and time-consuming to resolve manually. Despite reaching out to Kashoo's support team, they were unable to fix the problem or provide a clear explanation for its occurrence. After experiencing this problem four times in six years, I've happily switched to Zoho, which offers a faster and more reliable experience without duplicates.

Ease of use

10

Value for money

1

Customer Support

1

Functionality

1

Michael

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

September 2022

Kashoo simplifies project, payroll, and cashflow administration
Pros

The feature I liked best was the ability to swiftly reconcile my bank accounts. Kashoo also offers auto-import for various transactions. This app has everything necessary for managing a small company or side business. It met all the requirements for our limited business accounts, according to my accountant.

Cons

To enhance user experience, this program needs updates, especially better on-app tutorials. It currently doesn't support VAT, which makes it unsuitable for UK VAT-registered users. It does allow CSV uploads from select UK bank accounts.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Krishna

Hospital & Health Care, 500+ employees

More than a year

May 2022

A complete financial solution with custom support
Pros

Managing project expenses, payroll costs, and cash flow with Kashoo is smooth and uncomplicated.

Cons

Implementing invoicing and tax systems for countries outside the US is not very intuitive.

Ease of use

8

Value for money

6

Customer Support

10

Functionality

10

Anonymous

Not Specified, 11-50 employees

More than a year

January 2022

Kashoo was the easiest web app to go to from my traditional personal computer accounting system
Pros

It's dependable, stable, and functions well with my older web browser! Unlike many other web apps that constantly change and require frequent browser updates and maintenance, Kashoo is refreshingly consistent. I particularly appreciate its overall simplicity; everything is visible from the main page, and the user interface is not overly complex or cluttered. The "back" buttons are particularly useful, as browser back buttons often lose context or become confused. While I typically use traditional accounting methods like double-entry and T-accounts, I found that everything I needed was available, sometimes under different names or within different menus. Once I became familiar with its layout, I found myself quite productive within the system.

Cons

Not a drawback, but a feature request: I would appreciate having an inventory system or parts database available as an option. The ability to track part numbers and costs, similar to a system I've used before, would be ideal for managing inventory and cost of goods sold efficiently.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Luther

Computer Hardware, 1-10 employees

More than a year

January 2022

Perfect accounting initiative for entrepreneurs
Pros

I found the rapid bank reconciliation feature particularly beneficial, as it eliminates concerns about transaction flows. Also, Kashoo offers auto-import for all transaction types.

Cons

This application could benefit from upgrades, particularly in-app instructions to improve usability.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Maria

Accounting, 500+ employees

Less than a year

January 2022

Good alternative to QuickBooks for small biz, but no UK bank connection
Pros

It's easy with a well-designed user interface and includes all the essentials for managing a smaller business or side project. My accountant found everything she needed for our limited company accounts.

Cons

Lack of VAT calculation makes this software impractical for UK VAT registration. While it supports CSV uploads from a few UK bank accounts, it has limitations in this area.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

John

Photography, 1-10 employees

More than a year

December 2021

Not good
Pros

Kashoo is inexpensive, but unfortunately, that's about all it has going for it. It doesn't meet my expectations otherwise.

Cons

The software feels clunky, lacks features compared to competitors, and managing bank feeds can be time-consuming.

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

Bill

Automotive, 1-10 employees

More than a year

September 2021

Kashoo Much better than some of other choices
Pros

It's very affordable and handles all my accounting needs effectively.

Cons

Downloading transactions for accounting purposes can be challenging, but overall, the software remains efficient.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Geoff

Marketing and Advertising, 1-10 employees

More than a year

July 2021

Kashoo Does Not Measure Up
Pros

Like other online accounting software, Kashoo offers features like receipt and transaction matching and automatic reconciliation. Its invoicing and general ledger functions are well-executed and functional. Similar to other packages, Kashoo is exclusively available as an online accounting solution, which allows for flexible, anytime, anywhere access.

Cons

Two critical features missing are accounts payable and the ability to create estimates, which are essential for small service businesses. A budget feature is also notably absent.

Ease of use

6

Value for money

4

Customer Support

7

Functionality

4

Craig

Accounting, 1-10 employees

April 2021

I love Kashoo's Customer Support
Pros

I like their customer support and the fact that it operates in the cloud. The pricing is excellent, and setting up a Chart of Accounts is easy. Importing transactions from my bank and credit cards is also effortless.

Cons

One limitation is the inability to create import rules or categorize transactions automatically, unlike in Quicken.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

Aryana

Consumer Services, 1-10 employees

Less than a year

November 2020

Kashoo makes my CPA happy
Pros

Kashoo is easy to use, especially for invoicing clients directly through the platform. My CPA recommends it, and the reports it generates satisfy her requirements.

Cons

I would love the option to set up recurring invoices, which isn't currently available in Kashoo. Perhaps this feature will be added in the future?

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kimberly

Management Consulting, 1-10 employees

More than a year

September 2020

Software which solved all operational tasks
Pros

Over the past two years of using this software, it has significantly helped me manage cash flow, expenses, invoices, salaries, and more with limited staff, just one employee handling everything.

Cons

Right from the start, deploying this software was smooth and intuitive. Learning to use it required minimal effort and was smooth and flexible.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

George

Wholesale, 1-10 employees

More than a year

September 2020

Amazing alternative to Wave & a better value than Quickbooks for freelancers & small businesses.
Pros

Tax management, real-time bank feeds, bank reconciliation, and project budgeting are some of the features I love about Kashoo. The availability of web and mobile apps is a bonus, and the fact that it supports Spanish language adds to its appeal. Plus, the support is super fast.

Cons

While there are not many drawbacks, I do hope for more integrations, especially with invoicing software like Fiskl.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Anonymous

Not Specified, 1-10 employees

Less than a year

December 2019

Kashoo with my agency
Pros

The UX/UI is intuitive; it only took me an hour to get familiar and set up everything I needed for accounting.

Cons

Support responses can be significantly delayed, sometimes taking weeks to address issues raised.

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

Monique

Marketing and Advertising, 1-10 employees

Less than a year

December 2019

Making Finances Easier for a Solo Business
Pros

Having an easy-to-use online platform for entering income and expenses for my small business has been great. The dashboard is simple and easy. I know there are more features I haven't explored yet, and they're always improving it. I look forward to seeing how it streamlines things at tax time.

Cons

Adding one-time clients or expenses requires an additional step of creating a client profile first, which could be streamlined with a shortcut option for future reference.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Anonymous

Not Specified, 1-10 employees

Less than a year

December 2019

Good software for bookkeeping
Pros

This software is very accessible for people without an accounting background. I've taught my clients to use it, and they've picked it up quickly. There's always online help available, making it a standout in the market.

Cons

Some functions, such as overwriting GST or PST, are confusing due to the lack of formal instructions on how to perform these tasks.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Randy

Accounting, 51-100 employees

More than a year

November 2019

If you don't want to pay for Quickbooks, look at Kashoo
Pros

I got a great deal on this software after searching for a new accounting solution for a while. I particularly like the bank syncing, which is standard across most software, and the ability to add users with restricted access (like bookkeepers and accountants).

Cons

One challenge is the dominance of Quickbooks in the market, making it easier to find professionals familiar with it than with Kashoo. However, once past this hurdle, Kashoo performs well.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Dan

Law Practice, 1-10 employees

Less than 6 months

September 2019

Great Software--If You Don't Need to Connect Any Bank Accounts
Pros

After hearing rave reviews about Kashoo and its comprehensive yet user-friendly accounting features, I was thrilled to snag a heavily discounted subscription through App Sumo a few months ago. I was especially looking forward to integrating multiple company bank accounts and our daily Square POS credit card sales into a single application. The Square integration has been flawless, with no issues accessing Square data through Kashoo. The iPhone app, though basic in design, is surprisingly efficient and quick, something I didn't expect from most accounting apps, given their typical data and memory requirements.

Cons

Connecting and accessing bank accounts has been problematic since day one. Despite trying various browsers and adjusting security settings, I've struggled to get Kashoo to work correctly with my PNC accounts, especially with multiple transactions or secondary trust accounts involved.

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

Anonymous

Not Specified, 1-10 employees

Less than a year

August 2019

Great value for solid offering
Pros

Kashoo excels at the basics and offers them at a great price. I've connected my banks and PayPal accounts and set up clients, vendors, and items. It's been instrumental in getting our startup's finances in order.

Cons

Using multiple currencies restricts the use of the mobile app, which is a limitation.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Oliver

Financial Services, 51-100 employees

Less than 6 months

August 2019

Good Value for the SoloEntrepreneur
Pros

This software is relatively easy for beginners to use. It seems scalable enough to grow with my business and transition smoothly to an accountant as we expand.

Cons

There's a learning curve involved, particularly regarding importing data, which hasn't been as easy as I hoped.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

Carma

E-Learning, 1-10 employees

Less than 6 months

July 2019

Kashoo Review
Pros

Navigating through Kashoo is made effortless with its intuitive navigation system and accessible pop-up help topics. Whether you're exploring different features or seeking guidance on specific tasks, finding your way around the software is a simple and user-friendly experience. The well-designed navigation ensures that users can quickly locate essential functions, while the interactive pop-up help provides timely assistance without interrupting workflow, making Kashoo easy to use for both novice and experienced users alike.

Cons

It's inconvenient that income and expense pages don't return to the last used state, such as returning to page 3 after navigating away. Better prompts for year-end procedures would also be helpful.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

John

Transportation/Trucking/Railroad, 1-10 employees

More than a year

July 2019

Just what I needed . . .
Pros

Kashoo helps me maintain accurate records for my business finances. The app simplifies uploading receipts and making manual adjustments.

Cons

Real-time synchronization of account balances with the bank is not supported; manual updates are required, which may not suit those preferring up-to-date balance information.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

Carmen

Professional Training & Coaching, 1-10 employees

Less than 6 months

July 2019

Perfect Answer to the Expensive Options
Pros

Kashoo is simple, intuitive, and boasts excellent customer support with frequent educational webinars. It has everything I need from a major SaaS provider, but without the exorbitant pricing.

Cons

I've had an entirely trouble-free experience with this software. Any time I needed assistance with a function, the help desk promptly provided support and screen shots. Great team!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kolleen

Marketing and Advertising, 1-10 employees

Less than 6 months

July 2019