Total 10 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Bojan

Hospitality, 1-10 employees

Less than a year

4.0
October 2022

Solid Accounting Software

Pros

The API integration with Cloudbeds and the user friendly reports are noteworthy.

Cons

It would be beneficial to optimize the software for OS X users as there are frequent bugs that affect its functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

N

Nadia

Hospitality, 500+ employees

Less than a year

5.0
August 2022

Great for accounts payable/receivable

Pros

I like the fact that this software encompasses all the necessary functionalities for reporting, accounts payable, receivable and general reporting. Its great that these features are logically grouped within each menu option. The reports are user-friendly and I particularly enjoy the available templates. Another aspect I like is how the system eliminates the need for paper invoices by scanning and storing all receipts and paperwork as PDF file images.

Cons

Every time I want to print checks manually, I have to manually change the paper in the printer. It would be great if there was an automatic way to do this or if there were multiple trays available. Additionally, the system tends to be a bit slow when loading images.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Laurie

Hospitality, 11-50 employees

More than a year

5.0
May 2020

Great accounting program.

Pros

I find it fantastic that there are numerous reports available to keep track of budgets and invoices excellently.

Cons

Honestly, there is not anything about M3 accounting software that I dislike. It is really easy to use...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Iris

Hospitality, 11-50 employees

More than a year

5.0
April 2020

M3 review

Pros

I am impressed by how easy the program is to use. The data sheets align nicely with the paperwork I work with and there are no glitches. It works seamlessly.

Cons

I have no negative feedback to provide about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kerry

Hospitality, 11-50 employees

More than a year

5.0
February 2020

Best Accounting Software for Hospitality Industry

Pros

The greatest feature of this software is its ease of use. Its very much user-friendly and it is also easy to train employees on how to use it. The customer support is excellent and always accessible.

Cons

There is nothing about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

zantrail

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2020

M3

Pros

This software is amazing as all you need to do is input the numbers from your audit print and it automatically files everything for you.

Cons

Currently, there is nothing to dislike about it. It makes my job 100% easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Bethany

Hospitality, 11-50 employees

More than a year

5.0
August 2019

Always Enjoy This Prodruct

Pros

We have been using M3 for night audit purposes at our hotel for over 5 years. Its very user-friendly for all our reporting needs and their customer service is highly responsive.

Cons

I have no complaints about this software. Any issues we have encountered have been addressed and improved over the years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maureen

Hospitality, 500+ employees

Less than a year

4.0
June 2019

M3 System

Pros

The softwares ability to handle a large amount of financial information and generate detailed reports in Excel or PDF format is excellent! Uploading budgets with a single spreadsheet is effortless. As a first-time user I found the training videos to be helpful.

Cons

The GUI looks outdated and there are occasional system crashes. While running reports is easy, it requires multiple clicks and questions to generate the report. If I realize I selected the wrong property or period after clicking "Finish," I have to redo the steps. Generating the report itself takes a considerable amount of time approximately 15 to 20 minutes per property. Uploading budgets is not an issue anymore but when there is an error, the displayed error message is not very helpful which requires me to troubleshoot and determine the cause of the upload failure.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
January 2019

Basic and user friendly!

Pros

It is easy for new users to learn, navigate and use.

Cons

The software has a dated appearance and seems better suited for smaller groups rather than large ones.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

W

Wesley

Hospitality, 51-100 employees

Less than a year

4.0
December 2018

Hotel accounting made easy

Pros

Its an accounting program that is easy to use. Reconciling check registers is not a hassle anymore and managing accounts payable vendors and general ledger entries is pretty easy now.

Cons

Unfortunately, the integration with our PMS is not available and the software lacks accounts receivable functions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8