Total 104 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

27%

3

Stars

12%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

S

Sharon

IT, 500+ employees

Less than a year

4.0
October 2019

A good solution

Pros

Nexonia overall facilitates efficient cost tracking and accounting organization.

Cons

Personally, I find the layout a bit confusing. Clearer labels and more customization options in reports would improve usability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

E

Eli

Public Sector, 11-50 employees

Less than 6 months

5.0
September 2019

Nexonia Easy Reporting Tool For Staff

Pros

The timer feature with dropdown options makes recording time and expenses simple and visually clear.

Cons

It would be more convenient if rearranging items on the screen were easier, rather than having to delete and re-add different timing options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Abdiel

Healthcare, 101-500 employees

More than a year

5.0
September 2019

Ease of use

Pros

The simplicity of the app stands out; it's easy to set mileage using GPS location, eliminating the need to manually enter addresses.

Cons

I don't have any complaints. It's a simple program with plenty of flexibility. There's nothing I would change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anmol

Healthcare, 500+ employees

Less than a year

5.0
September 2019

Very Easy To Report Expenses

Pros

Nexonia has been my go-to tool for reporting expenses to the company. It's simple to upload receipts and track the status of submissions.

Cons

Nexonia shows promise, but I faced challenges logging in initially. There's a workaround where you enter your work email and then click "forgot password" to receive a link to set a new password. It would be preferable if this issue were resolved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

4.0
August 2019

Gets the Job Done

Pros

Once you get used to navigating Nexonia, uploading receipts becomes simple. The provided categories are logical, and the submission process is smooth. The UX/UI is intuitive, without unnecessary distractions.

Cons

The only issues I encounter are related to how my team structures the "memo" section, which can be confusing. However, this isn't a fault of Nexonia's software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

L

Lacey

Nonprofits, 101-500 employees

5.0
August 2019

Makes expense reports easy

Pros

When it comes to expense reports, this software makes the process less burdensome.

Cons

Well, dealing with expense reports itself is the least enjoyable part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Ashlynn

Marketing, Advertising, 500+ employees

More than a year

4.0
August 2019

Serves it's purpose!

Pros

I like the ability to photograph and upload receipts; the platform ensures all necessary details are captured.

Cons

Some features seem redundant or unnecessary, and I find submitting a report via the mobile app time-consuming.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

W

Winnie

IT, 101-500 employees

More than a year

4.0
August 2019

Gets the job done

Pros

Using Nexonia for submitting expense reports is simple and includes easy receipt uploads.

Cons

The interface appears outdated and could benefit from a modernization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

T

Tatyana

Manufacturing, 500+ employees

Less than a year

5.0
July 2019

It gives me peace of mind

Pros

Nexonia is exceptionally well-suited for mobile use while traveling. Quick uploads and simple sheet creation and tracking make it ideal for submitting to HR or elsewhere.

Cons

Syncing data can take a considerable amount of time if you input extensive information. Additionally, I would like the ability to add a larger quantity of cards to a profile.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

David

Marketing, Advertising, 500+ employees

More than a year

5.0
June 2019

Very User Friendly

Pros

This software is incredibly user-friendly! Uploading receipts from either your phone or laptop is seamless. The UI is well-designed, and support is readily available if needed.

Cons

Occasionally, the system doesn't accept very high-resolution images when uploading, requiring resolution reduction. Apart from this, it's an excellent program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Bhanu

IT, 51-100 employees

More than a year

5.0
June 2019

Nexonia Expense Reports

Pros

Among the best-organized expense reporting software, Nexonia boasts good synchronization between its mobile and web applications. Reporting expenses as you make purchases is simple, and the mobile app enhances convenience for expense reporting from any location.

Cons

Improving syncing capabilities with slower internet speeds and enhancing the mobile app's UI would be beneficial enhancements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
April 2019

Fast mobile receipt uploads

Pros

Uploading receipts straight from my iPhone is really convenient especially when I'm traveling. I can attach an Uber receipt and link it to the right project within a minute of stepping out of the car.

Cons

When I'm working on an expense report with several receipts, it gets a bit confusing to tell which receipt belongs to which expense item since everything appears in one running list.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

HC

Hannah C.

Mid Market, 51-100 employees

1.0
April 2019

confusing and complicated

Pros

At least it's digital which is still one step up from taping receipts to paper and turning them in the old-fashioned way.

Cons

Just about everything else is frustrating. The interface isn't user-friendly at all. When receipts are emailed in, they can get lost. Moving an expense from one report to another is awkward because you have to completely fill it out and save it before you can reassign it. Multi-page receipt uploads turn into separate images that aren't linked together so I have to manually add and delete each one individually. The whole idea of linking versus not linking is also confusing. In a modern business setting, it's very common to submit several expense reports every month split between billable and non-billable work, internal expenses and different clients. If I only had one report per month and every expense belonged there, this software would probably be fine. But once you're juggling multiple reports and different receipts at the same time, it really starts to fall apart.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

3

A

Anonymous

Enterprise, 500+ employees

4.0
April 2019

Handy Lyft integration

Pros

Snapping a photo in the mobile app and saving it as a receipt or entering an expense right when it happens, has been really convenient. Handling it immediately helps make sure receipts don't get lost and expenses don't slip through the cracks. The Lyft integration is also a big plus since I can submit business rides without having to keep track of separate receipts.

Cons

The mobile app and browser version don't always stay in sync. The app usually looks current but there are times when I sign into the browser and my most recent expenses aren't there yet. I also still haven't found a simple way to add Lyft rides to an existing report since the system seems to create a separate report for every ride.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Damon

Mid Market, 51-100 employees

5.0
April 2019

Convenient mobile app

Pros

Using the app on my phone has been a really good experience. The interface is simple to learn and easy to use. It works reliably and I haven't run into any problems at all.

Cons

Everything has been working well up to this point. I haven't come across anything that makes this application seem bad and it has been helpful and accommodating overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

1.0
March 2019

complex interface

Pros

There isn't much about this product that I genuinely enjoy. If I had to point to one useful thing, it would be that they offer a mobile app.

Cons

The interface is incredibly hard to use. On top of that, there's no bulk editing for expense line items and whenever you change the filter settings, all of your edits get wiped out which is beyond frustrating.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Anonymous

Mid Market, 101-500 employees

4.0
March 2019

Tidy interface

Pros

The interface feels clean and organized which makes the software pleasant to use.

Cons

If you only submit expenses once in a while, getting around the system can be a bit tricky.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

3.0
March 2019

simple to submit expenses

Pros

Entering expenses is simple, my business card charges are already displayed and the interface feels very user-friendly. The mobile app also connects really well which makes the whole process even more convenient.

Cons

There really isn't much to complain about here especially because it's so convenient to use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
March 2019

Quick receipt submissions

Pros

Submitting a credit card receipt with an attached document takes less than a minute most of the time which makes this software really convenient to use.

Cons

I honestly don't have any complaints. I used Concur before and this feels very similar overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Mid Market, 51-100 employees

5.0
March 2019

expense tracking done right

Pros

Our expense process feels far more organized now than it used to. The system has made a huge difference by letting program staff take responsibility for entering and managing their own expenses, while also bringing much-needed consistency to how policies are applied across the board.

Cons

One issue we still run into is with supervisors getting mixed up during approvals. Sometimes they expect to find a request in one area but it turns out they are looking under Payables instead of Expenses or the other way around which can be confusing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10