Nexonia Expenses Reviews

“Can't get in touch with billing team

Pros

It functions adequately, but making adjustments without consulting a representative can be challenging.

Cons

When Emburse Nexonia rolled out its new billing platform in May, I switched to automatic billing. Unfortunately, they triple-charged me, and resolving this issue has been a nightmare. I've submitted multiple billing forms but haven't received any meaningful response. As a small non-profit, every dollar counts, and this experience has been unacceptable.

“Nexonia Expenses Review

Pros

One of the highlights of Nexonia Expenses was its intuitive interface and well-designed layout. Navigating through the platform was simple, facilitating quick expense submission and tracking. The mobile app proved invaluable for managing expenses on the move. Integration with major accounting systems streamlined our financial processes, and robust reporting capabilities provided deep insights into spending patterns, aiding informed financial decisions.

Cons

While Nexonia Expenses has its positives, one drawback I encountered was occasional system lag. During peak times, delays in submitting or approving expenses could be frustrating. Additionally, the responsiveness of customer support could be faster and more efficient in resolving technical issues.

“HORRENDOUS SERVICE THEY DO NOT RESPOND and OVERCHARGE WITH BILLING ERRORS

Pros

While the product itself is satisfactory, the complete lack of customer service significantly detracts from its benefits.

Cons

My experience with Nexonia's customer service regarding overcharging has been extremely disappointing. Six months have passed, and they still haven't addressed my query or resolved the overcharging issue. This level of service is unacceptable, bordering on fraudulent.

“Emburse Nexonia Expenses

Pros

Emburse Nexonia is simple to use, and my interactions with customer service have been positive they were both friendly and efficient. I use this software monthly for expense reporting on meals, gas, and education, and it has served me well so far.

Cons

Transitioning to new software initially posed challenges, but with the help of customer service, I managed to navigate through them effectively.

“Customer service representative

Pros

I have no knowledge about this software at all.

Cons

The software wasn't very clear and understandable to me initially.

“Nexonia missing OCR/functionality; submitting takes forever; impossible to get data when you leave

Pros

Unfortunately, I don't have anything positive to say about this software. It didn't live up to our expectations. While customer service was acceptable, the corporate credit card sync function worked adequately.

Cons

Warning: Nexonia lacks true OCR functionality, unlike competitors like Concur or Expensify. Matching transactions manually was time-consuming, and the administration menu was cumbersome to navigate. Also, the cash reimbursement process through Western Union, not set up by the implementation team, was inefficient. Moreover, leaving Nexonia requires a maintenance contract to access data, unlike other platforms, which was cumbersome and tedious.

“Very easy to use on the go

Pros

The app is fantastic; it simplifies the process of uploading receipts and managing expenses.

Cons

Taking pictures within the app occasionally experiences glitches.

“Nexonia - Expense and AP

Pros

For processing employee expense reimbursements, Nexonia is excellent. It streamlines the reimbursement process, although it doesn't handle the actual payment this requires a separate system.

Cons

Managing credit card expense reports can be challenging as not all transactions are imported accurately, and some credit cards don't appear consistently.

“Great software

Pros

A robust software solution enhances reliability and usefulness.

Cons

The interface could use improvement; its limited functionality can sometimes overwhelm users.

“Adding receipts in real-time is straightforward, and storage is unlimited

Pros

Tracking expenses with Nexonia is simple. You can easily access past and pending expenses and manage receipts efficiently. Our team has found Nexonia to be incredibly beneficial, reducing the incidence of lost receipts.

Cons

Initially, the tax calculator and multiple fields made entering total sums challenging. However, with time, I became more accustomed to the process of adding reimbursements.

“An easy way to keep track of expense reports

Pros

Nexonia simplifies expense tracking you can access past expenses, pending submissions, and more. Uploading receipts and monitoring submission statuses is simple.

Cons

Initially, inputting total amounts was challenging due to the tax calculator and multiple fields. However, I eventually got the hang of it.

“Great software for Payroll

Pros

I've been using this software for about two years without encountering any issues. It's a simple solution for entering my weekly hours.

Cons

Getting used to adding reimbursements took some time, and I didn't find it very intuitive initially. However, after some practice, I figured it out.

“Customer Support is Horrific

Pros

End users find it easy to use, and the mobile app is particularly effective.

Cons

Customer support is severely lacking; response times are slow, and reaching someone in case of emergencies is nearly impossible. The quality of support has declined significantly since the merger with Emburse. After over a decade as a customer, I'm considering switching to a different solution.

“Nexonia Increases Efficiency

Pros

Nexonia significantly reduced the workload on our finance team by distributing the burden of entering credit card receipts among cardholders. Its seamless integration with our accounting software is also a major advantage.

Cons

Uploading receipt pictures can be time-consuming, especially on a PC rather than a mobile device.

“Does the Job

Pros

Nexonia fulfills its purpose well, decentralizing credit card reconciliation and maintaining a robust approval process that satisfies auditors.

Cons

The user interface has room for improvement. Leveraging OCR to automatically identify receipt totals would streamline the process of reviewing and approving expenses.

“Has been a godsend for us

Pros

Nexonia excels during audits due to its organized record-keeping and real-time receipt uploads, which are facilitated by its extensive storage capacity.

Cons

The icons on mobile are too large, making navigation complicated. Integration with other programs is not seamless, often requiring duplicate entries.

“Good product but needs some refinement

Pros

I like Nexonia's live feed connection to our bank accounts and credit cards. The implementation team worked closely with us to tailor reports that integrate seamlessly into our accounting system.

Cons

The credit card feed occasionally misses or duplicates transactions, necessitating careful verification against the card statement. Additionally, linking receipts to expenses and viewing them isn't intuitive, as they appear too small for clear identification. Posting to various departments is also challenging.

“Error Reduction/Cost Savings

Pros

This product is extremely user-friendly and has delivered both cost and time savings. It has notably reduced the number of errors in submitted expense reports.

Cons

Integrating with our accounting software was seamless, and I haven't encountered any features I dislike.

“Our Positive Experience with Nexonia Expenses

Pros

Having a product that's user-friendly for both field technicians and office staff has been a significant advantage. Our team can submit expenses effortlessly via the mobile app or web version on computers.

Cons

While most sync errors are easily resolved with Nexonia support's assistance, some are more challenging to pinpoint, causing delays in transferring data to the ERP system.

“Great software!

Pros

It's incredibly intuitive and user-friendly for both users and administrators alike.

Cons

I wish there were more robust tools for building specific reports.

“Nexonia Review

Pros

The integration of this software was seamless for our corporation, providing unparalleled expense visibility. Its streamlined approval process reduces unnecessary transactions and enhances accountability.

Cons

The application's functionality can be enhanced; occasionally, syncing between the app and desktop takes longer than expected.

“Happy with the product

Pros

It's relatively easy for new employees to learn, and it integrates smoothly with our accounting system.

Cons

Improving the functionality and ease of use would save both me and my employees considerable time, particularly if we could review expense reports and attachments side by side more easily.

“Better than Spreadsheets

Pros

It simplifies expense submission for our employees compared to using spreadsheets.

Cons

Configuring the back-end requires significant effort and can be confusing.

“Nexonia is one of the top expense report systems there is for any organization.

Pros

I love how user-friendly it is; uploading receipts is quick and easy without needing to save them to a computer first.

Cons

Personally, I don't use it frequently enough to identify areas for improvement.

“Definitely reduces the time I need to log expenses

Pros

Once you become familiar with it, the interface is intuitive, and uploading receipts is simple. The lack of restrictive file size limits speeds up the entire process, and the ability to send expense reports directly to HR and store them in the cloud is highly convenient.

Cons

There's definitely a learning curve, especially when switching between different cards on my account.

“Not sure this is the right one for us

Pros

Initially using the program gave us hope for resolving some of our expense reporting issues.

Cons

Managing expense reports has been frustrating with various programs we've tried; they all seem to unnecessarily complicate the process.

“It gets the job done

Pros

It supports multiple users tracking hours for various projects with the same client, and provides reports showing billed hours per customer.

Cons

While not the most intuitive, this software has some useful features like copying previous weeks in time tracking, although it doesn't transfer hours automatically.

“Nexonia Expense Reports

Pros

I was pleasantly surprised by how simple it is to manage expense reports using this software. I had almost believed Concur was the top choice until I tried this one.

Cons

One of the most cumbersome aspects of this software is the lack of flexibility in screen sizing on smartphones. This issue is also present in Concur, so it's not a major concern.

“Review for Nexonia Expense Reports

Pros

It excels in defining hierarchies, and the application itself is clear and transparent. Uploads are also swift.

Cons

The interface could use some improvement, especially the help menu which is sometimes inadequate, requiring screenshots to remember tasks.

“Nexonia is great

Pros

It's incredibly intuitive to navigate. The mobile app is equally simple, allowing me to submit expenses while on the move.

Cons

I haven't found anything I dislike or would change about it. It's very simple to use and effectively solves my problems.

“Nexonia

Pros

Nexonia largely simplifies the creation of expense reports, offering the ability to add multiple lines easily.

Cons

Occasionally, I encounter an issue where a receipt consists of multiple images, but I can only upload one image at a time.

“Best expense reporting tool i haven seen so far

Pros

As the best tool for expense reporting I've encountered so far, Nexonia impresses with its user-friendly interface that effortlessly parses uploaded documents, receipts, and expense reports.

Cons

So far, the software lacks many features, possibly due to its limited use case. It could benefit from enhancements such as allowing users to send receipts directly to Nexonia from merchant purchases.

“Easy to use

Pros

Nexonia remains easy to use, streamlining the process of submitting my weekly expenses.

Cons

I have no complaints; it's been a trouble-free experience with the program.

“Wilsons Heating

Pros

I like its user-friendly nature; introducing it to new team members is simple. However, I wasn't involved in integrating it into our system.

Cons

I haven't encountered any issues yet, although I've only been using it for just over six months. So far, I have no complaints or concerns.

“Easy Expense Reporting & Reimbursements

Pros

Adding expenses and attaching invoices or receipts is simple. Online approval is fast, accessible via both mobile app and laptop. It ensures my expense claims are processed promptly and accurately categorized.

Cons

I love using it; I haven't encountered any issues so far. Perhaps the web portal's opening page after logging in could be improved a bit.

“Easy to use and learn

Pros

It's simple to use and easy to learn, with the added convenience of a mobile app.

Cons

So far, there's nothing that I find problematic. It's been easy to learn and simple to input expenses and submit reports.

“Alton Smiths Review

Pros

Always accessible and simple to use whenever needed.

Cons

Sometimes it's a bit slow, and certain input areas can be confusing.

“Nexonia makes travel reimbursement so, so easy.

Pros

As a frequent traveler without a company card, Nexonia's reporting features are invaluable. I can add items offline, snap pictures on the go, and submit everything seamlessly.

Cons

I wish there was a batch-edit feature, but otherwise, the app has everything I've ever wanted in expense reporting software.

“Ease of Use

Pros

This application stands out as the quickest and easiest expense tool I've ever used. Starting a new report, adding expenses, and uploading receipts are all simple tasks.

Cons

There was an instance where I had to delete and re-download the app because it lost my card info.

“Very useful for mileage reimbursement

Pros

Nexonia is highly user-friendly and responsive. Email reminders for report submissions are helpful, and its organizational features simplify the process.

Cons

I'm quite satisfied; from a user standpoint (not administrator), I think it's fantastic. I haven't encountered any issues yet.

“Easy to Use Accurate Timesheet SW

Pros

Learning to use the product has been seamless. Starting a new job was stress-free as I quickly grasped how to log time without extensive assistance.

Cons

The software feels a bit outdated. On both the desktop and mobile versions, selecting this week's hours sometimes involves clicking on a button with an arrow instead of a clear Call to Action (CTA). However, overall, I still like the tool.

“User Friendly

Pros

Having all expense categories readily accessible is incredibly convenient.

Cons

There's nothing I can fault with it; it's easy to use, and honestly, I can't find anything to dislike at this point.

“Intuitive, essential, and efficient

Pros

I like Nexonia for its mileage reimbursement feature, which accurately calculates distances from exact addresses. It saves me from keeping a physical logbook and guessing mileage.

Cons

I can't think of any areas that need improvement.

“Excellent

Pros

Nexonia is my go-to choice for its ease of use.

Cons

It meets all my needs perfectly; it's the best software I've used for filling out my timesheet.

“Nexonia Review

Pros

The simplicity of Nexonia makes the expense submission process extremely efficient. I can submit an expense in under two minutes using my smartphone.

Cons

I haven't encountered any cons with the software so far.

“Friendly User

Pros

All menu options are simple for entering information.

Cons

The mobile app doesn't offer the same functionality as the PC version.

“Very comfortable to upload all expenses

Pros

It's easy to upload and manage all expenses in one place with Nexonia. The user interface is clean and supports various file formats.

Cons

It would be great if there was a feature to add recurring bills and receipts; that would be very useful.

“Enjoy Using Nexonia

Pros

Using Nexonia is a delight due to its ease of use. Unlike previous software that required training, Nexonia allowed me to start and complete my first report effortlessly.

Cons

I wish they would make the direct deposit option more prominent. I didn't realize they offered this service until after I submitted my expense report and had to wait for the check.

“User Friendly system

Pros

Having used Nexonia for over five years across different roles, I find it exceptionally easy to use. Submitting expense reports is simple, making it accessible for everyone.

Cons

Currently, there are no drawbacks; the only limitation is the restricted functions that our company has purchased or used.

“Simple way to organize expenses

Pros

Organizing and tracking expenses is effortless with the ability to link transactions or manually add them.

Cons

Personally, I find it cumbersome to navigate between different expense reports with the current setup. Streamlining this process with fewer clicks would be beneficial.