Nexonia Expenses Reviews
71 Review(s)
Overall Rating
4.5
71 Review(s)
Rating Distribution
5
(47)
4
(19)
3
(2)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.5
71 Review(s)
Rating Distribution
5
(47)
4
(19)
3
(2)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Can't get in touch with billing team
Can't get in touch with billing team
Pros
It functions adequately, but making adjustments without consulting a representative can be challenging.
Cons
When Emburse Nexonia rolled out its new billing platform in May, I switched to automatic billing. Unfortunately, they triple-charged me, and resolving this issue has been a nightmare. I've submitted multiple billing forms but haven't received any meaningful response. As a small non-profit, every dollar counts, and this experience has been unacceptable.
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Amy
Non-Profit Organization Management, 1-10 employees
More than a year
September 2023
Nexonia Expenses Review
Nexonia Expenses Review
Pros
One of the highlights of Nexonia Expenses was its intuitive interface and well-designed layout. Navigating through the platform was simple, facilitating quick expense submission and tracking. The mobile app proved invaluable for managing expenses on the move. Integration with major accounting systems streamlined our financial processes, and robust reporting capabilities provided deep insights into spending patterns, aiding informed financial decisions.
Cons
While Nexonia Expenses has its positives, one drawback I encountered was occasional system lag. During peak times, delays in submitting or approving expenses could be frustrating. Additionally, the responsiveness of customer support could be faster and more efficient in resolving technical issues.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marek
Financial Services, 1-10 employees
Less than 6 months
May 2023
HORRENDOUS SERVICE THEY DO NOT RESPOND and OVERCHARGE WITH BILLING ERRORS
HORRENDOUS SERVICE THEY DO NOT RESPOND and OVERCHARGE WITH BILLING ERRORS
Pros
While the product itself is satisfactory, the complete lack of customer service significantly detracts from its benefits.
Cons
My experience with Nexonia's customer service regarding overcharging has been extremely disappointing. Six months have passed, and they still haven't addressed my query or resolved the overcharging issue. This level of service is unacceptable, bordering on fraudulent.
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Not specified, 51-100 employees
More than a year
April 2023
Emburse Nexonia Expenses
Emburse Nexonia Expenses
Pros
Emburse Nexonia is simple to use, and my interactions with customer service have been positive they were both friendly and efficient. I use this software monthly for expense reporting on meals, gas, and education, and it has served me well so far.
Cons
Transitioning to new software initially posed challenges, but with the help of customer service, I managed to navigate through them effectively.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Amy
Insurance, 51-100 employees
Less than a year
March 2023
Customer service representative
Customer service representative
Pros
I have no knowledge about this software at all.
Cons
The software wasn't very clear and understandable to me initially.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
6
Kadeem
Accounting, 1-10 employees
December 2022
Nexonia missing OCR/functionality; submitting takes forever; impossible to get data when you leave
Nexonia missing OCR/functionality; submitting takes forever; impossible to get data when you leave
Pros
Unfortunately, I don't have anything positive to say about this software. It didn't live up to our expectations. While customer service was acceptable, the corporate credit card sync function worked adequately.
Cons
Warning: Nexonia lacks true OCR functionality, unlike competitors like Concur or Expensify. Matching transactions manually was time-consuming, and the administration menu was cumbersome to navigate. Also, the cash reimbursement process through Western Union, not set up by the implementation team, was inefficient. Moreover, leaving Nexonia requires a maintenance contract to access data, unlike other platforms, which was cumbersome and tedious.
Ease of use
1
Value for money
5
Customer Support
5
Functionality
3
Scott
Biotechnology, 11-50 employees
Less than a year
December 2022
Very easy to use on the go
Very easy to use on the go
Pros
The app is fantastic; it simplifies the process of uploading receipts and managing expenses.
Cons
Taking pictures within the app occasionally experiences glitches.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jaden
Information Technology and Services, 51-100 employees
Less than 6 months
November 2022
Nexonia - Expense and AP
Nexonia - Expense and AP
Pros
For processing employee expense reimbursements, Nexonia is excellent. It streamlines the reimbursement process, although it doesn't handle the actual payment this requires a separate system.
Cons
Managing credit card expense reports can be challenging as not all transactions are imported accurately, and some credit cards don't appear consistently.
Ease of use
8
Value for money
8
Customer Support
4
Functionality
8
Amanda
Non-Profit Organization Management, 11-50 employees
More than a year
November 2022
Great software
Great software
Pros
A robust software solution enhances reliability and usefulness.
Cons
The interface could use improvement; its limited functionality can sometimes overwhelm users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mansur
Business Supplies and Equipment, 1-10 employees
Less than 6 months
October 2022
Adding receipts in real-time is straightforward, and storage is unlimited
Adding receipts in real-time is straightforward, and storage is unlimited
Pros
Tracking expenses with Nexonia is simple. You can easily access past and pending expenses and manage receipts efficiently. Our team has found Nexonia to be incredibly beneficial, reducing the incidence of lost receipts.
Cons
Initially, the tax calculator and multiple fields made entering total sums challenging. However, with time, I became more accustomed to the process of adding reimbursements.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Maddie
Information Technology and Services, 500+ employees
More than a year
May 2022
An easy way to keep track of expense reports
An easy way to keep track of expense reports
Pros
Nexonia simplifies expense tracking you can access past expenses, pending submissions, and more. Uploading receipts and monitoring submission statuses is simple.
Cons
Initially, inputting total amounts was challenging due to the tax calculator and multiple fields. However, I eventually got the hang of it.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alicia
Computer Software, 51-100 employees
Less than 6 months
May 2022
Great software for Payroll
Great software for Payroll
Pros
I've been using this software for about two years without encountering any issues. It's a simple solution for entering my weekly hours.
Cons
Getting used to adding reimbursements took some time, and I didn't find it very intuitive initially. However, after some practice, I figured it out.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sam
Telecommunications, 500+ employees
More than a year
February 2022
Customer Support is Horrific
Customer Support is Horrific
Pros
End users find it easy to use, and the mobile app is particularly effective.
Cons
Customer support is severely lacking; response times are slow, and reaching someone in case of emergencies is nearly impossible. The quality of support has declined significantly since the merger with Emburse. After over a decade as a customer, I'm considering switching to a different solution.
Ease of use
8
Value for money
8
Customer Support
3
Functionality
8
Anonymous
Not specified, 101-500 employees
More than a year
November 2021
Nexonia Increases Efficiency
Nexonia Increases Efficiency
Pros
Nexonia significantly reduced the workload on our finance team by distributing the burden of entering credit card receipts among cardholders. Its seamless integration with our accounting software is also a major advantage.
Cons
Uploading receipt pictures can be time-consuming, especially on a PC rather than a mobile device.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Amy
Religious Institutions, 11-50 employees
More than a year
November 2021
Does the Job
Does the Job
Pros
Nexonia fulfills its purpose well, decentralizing credit card reconciliation and maintaining a robust approval process that satisfies auditors.
Cons
The user interface has room for improvement. Leveraging OCR to automatically identify receipt totals would streamline the process of reviewing and approving expenses.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Austin
Religious Institutions, 101-500 employees
Less than a year
October 2021
Has been a godsend for us
Has been a godsend for us
Pros
Nexonia excels during audits due to its organized record-keeping and real-time receipt uploads, which are facilitated by its extensive storage capacity.
Cons
The icons on mobile are too large, making navigation complicated. Integration with other programs is not seamless, often requiring duplicate entries.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Viche
Financial Services, 500+ employees
More than a year
April 2021
Good product but needs some refinement
Good product but needs some refinement
Pros
I like Nexonia's live feed connection to our bank accounts and credit cards. The implementation team worked closely with us to tailor reports that integrate seamlessly into our accounting system.
Cons
The credit card feed occasionally misses or duplicates transactions, necessitating careful verification against the card statement. Additionally, linking receipts to expenses and viewing them isn't intuitive, as they appear too small for clear identification. Posting to various departments is also challenging.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kenton
Religious Institutions, 11-50 employees
More than a year
April 2021
Error Reduction/Cost Savings
Error Reduction/Cost Savings
Pros
This product is extremely user-friendly and has delivered both cost and time savings. It has notably reduced the number of errors in submitted expense reports.
Cons
Integrating with our accounting software was seamless, and I haven't encountered any features I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet
Non-Profit Organization Management, 11-50 employees
More than a year
March 2021
Our Positive Experience with Nexonia Expenses
Our Positive Experience with Nexonia Expenses
Pros
Having a product that's user-friendly for both field technicians and office staff has been a significant advantage. Our team can submit expenses effortlessly via the mobile app or web version on computers.
Cons
While most sync errors are easily resolved with Nexonia support's assistance, some are more challenging to pinpoint, causing delays in transferring data to the ERP system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Telecommunications, 51-100 employees
More than a year
March 2021
Great software!
Great software!
Pros
It's incredibly intuitive and user-friendly for both users and administrators alike.
Cons
I wish there were more robust tools for building specific reports.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sophia
Non-Profit Organization Management, 11-50 employees
More than a year
March 2021
Nexonia Review
Nexonia Review
Pros
The integration of this software was seamless for our corporation, providing unparalleled expense visibility. Its streamlined approval process reduces unnecessary transactions and enhances accountability.
Cons
The application's functionality can be enhanced; occasionally, syncing between the app and desktop takes longer than expected.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hank
Construction, 51-100 employees
More than a year
March 2021
Happy with the product
Happy with the product
Pros
It's relatively easy for new employees to learn, and it integrates smoothly with our accounting system.
Cons
Improving the functionality and ease of use would save both me and my employees considerable time, particularly if we could review expense reports and attachments side by side more easily.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Elizabeth
Religious Institutions, 51-100 employees
More than a year
March 2021
Better than Spreadsheets
Better than Spreadsheets
Pros
It simplifies expense submission for our employees compared to using spreadsheets.
Cons
Configuring the back-end requires significant effort and can be confusing.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
4
Kelsey
Events Services, 11-50 employees
More than a year
March 2021
Nexonia is one of the top expense report systems there is for any organization.
Nexonia is one of the top expense report systems there is for any organization.
Pros
I love how user-friendly it is; uploading receipts is quick and easy without needing to save them to a computer first.
Cons
Personally, I don't use it frequently enough to identify areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frederick
Education Management, 51-100 employees
More than a year
March 2021
Definitely reduces the time I need to log expenses
Definitely reduces the time I need to log expenses
Pros
Once you become familiar with it, the interface is intuitive, and uploading receipts is simple. The lack of restrictive file size limits speeds up the entire process, and the ability to send expense reports directly to HR and store them in the cloud is highly convenient.
Cons
There's definitely a learning curve, especially when switching between different cards on my account.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Camille
Construction, 500+ employees
More than a year
January 2021
Not sure this is the right one for us
Not sure this is the right one for us
Pros
Initially using the program gave us hope for resolving some of our expense reporting issues.
Cons
Managing expense reports has been frustrating with various programs we've tried; they all seem to unnecessarily complicate the process.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Scott
Design, 51-100 employees
Less than a year
December 2020
It gets the job done
It gets the job done
Pros
It supports multiple users tracking hours for various projects with the same client, and provides reports showing billed hours per customer.
Cons
While not the most intuitive, this software has some useful features like copying previous weeks in time tracking, although it doesn't transfer hours automatically.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Michelle
Computer Software, 51-100 employees
Less than a year
September 2020
Nexonia Expense Reports
Nexonia Expense Reports
Pros
I was pleasantly surprised by how simple it is to manage expense reports using this software. I had almost believed Concur was the top choice until I tried this one.
Cons
One of the most cumbersome aspects of this software is the lack of flexibility in screen sizing on smartphones. This issue is also present in Concur, so it's not a major concern.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ganapathy
Paper & Forest Products, 51-100 employees
Less than a year
August 2020
Review for Nexonia Expense Reports
Review for Nexonia Expense Reports
Pros
It excels in defining hierarchies, and the application itself is clear and transparent. Uploads are also swift.
Cons
The interface could use some improvement, especially the help menu which is sometimes inadequate, requiring screenshots to remember tasks.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Arun
Information Technology and Services, 500+ employees
Less than a year
August 2020
Nexonia is great
Nexonia is great
Pros
It's incredibly intuitive to navigate. The mobile app is equally simple, allowing me to submit expenses while on the move.
Cons
I haven't found anything I dislike or would change about it. It's very simple to use and effectively solves my problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tanner
Computer Software, 500+ employees
More than a year
August 2020
Nexonia
Nexonia
Pros
Nexonia largely simplifies the creation of expense reports, offering the ability to add multiple lines easily.
Cons
Occasionally, I encounter an issue where a receipt consists of multiple images, but I can only upload one image at a time.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anne
Computer Software, 500+ employees
More than a year
July 2020
Best expense reporting tool i haven seen so far
Best expense reporting tool i haven seen so far
Pros
As the best tool for expense reporting I've encountered so far, Nexonia impresses with its user-friendly interface that effortlessly parses uploaded documents, receipts, and expense reports.
Cons
So far, the software lacks many features, possibly due to its limited use case. It could benefit from enhancements such as allowing users to send receipts directly to Nexonia from merchant purchases.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
PRABHAT
Information Technology and Services, 500+ employees
Less than 6 months
July 2020
Easy to use
Easy to use
Pros
Nexonia remains easy to use, streamlining the process of submitting my weekly expenses.
Cons
I have no complaints; it's been a trouble-free experience with the program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zulema
Hospital & Health Care, 101-500 employees
More than a year
June 2020
Wilsons Heating
Wilsons Heating
Pros
I like its user-friendly nature; introducing it to new team members is simple. However, I wasn't involved in integrating it into our system.
Cons
I haven't encountered any issues yet, although I've only been using it for just over six months. So far, I have no complaints or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frenette
Oil & Energy, 51-100 employees
Less than a year
June 2020
Easy Expense Reporting & Reimbursements
Easy Expense Reporting & Reimbursements
Pros
Adding expenses and attaching invoices or receipts is simple. Online approval is fast, accessible via both mobile app and laptop. It ensures my expense claims are processed promptly and accurately categorized.
Cons
I love using it; I haven't encountered any issues so far. Perhaps the web portal's opening page after logging in could be improved a bit.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunil
Computer Software, 500+ employees
More than a year
June 2020
Easy to use and learn
Easy to use and learn
Pros
It's simple to use and easy to learn, with the added convenience of a mobile app.
Cons
So far, there's nothing that I find problematic. It's been easy to learn and simple to input expenses and submit reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Donna
Information Technology and Services, 500+ employees
More than a year
June 2020
Alton Smiths Review
Alton Smiths Review
Pros
Always accessible and simple to use whenever needed.
Cons
Sometimes it's a bit slow, and certain input areas can be confusing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alton
Hospital & Health Care, 101-500 employees
Less than a year
June 2020
Nexonia makes travel reimbursement so, so easy.
Nexonia makes travel reimbursement so, so easy.
Pros
As a frequent traveler without a company card, Nexonia's reporting features are invaluable. I can add items offline, snap pictures on the go, and submit everything seamlessly.
Cons
I wish there was a batch-edit feature, but otherwise, the app has everything I've ever wanted in expense reporting software.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 11-50 employees
More than a year
June 2020
Ease of Use
Ease of Use
Pros
This application stands out as the quickest and easiest expense tool I've ever used. Starting a new report, adding expenses, and uploading receipts are all simple tasks.
Cons
There was an instance where I had to delete and re-download the app because it lost my card info.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Hospital & Health Care, 500+ employees
Less than a year
June 2020
Very useful for mileage reimbursement
Very useful for mileage reimbursement
Pros
Nexonia is highly user-friendly and responsive. Email reminders for report submissions are helpful, and its organizational features simplify the process.
Cons
I'm quite satisfied; from a user standpoint (not administrator), I think it's fantastic. I haven't encountered any issues yet.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Martin
Hospital & Health Care, 101-500 employees
Less than a year
June 2020
Easy to Use Accurate Timesheet SW
Easy to Use Accurate Timesheet SW
Pros
Learning to use the product has been seamless. Starting a new job was stress-free as I quickly grasped how to log time without extensive assistance.
Cons
The software feels a bit outdated. On both the desktop and mobile versions, selecting this week's hours sometimes involves clicking on a button with an arrow instead of a clear Call to Action (CTA). However, overall, I still like the tool.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 11-50 employees
Less than 6 months
June 2020
User Friendly
User Friendly
Pros
Having all expense categories readily accessible is incredibly convenient.
Cons
There's nothing I can fault with it; it's easy to use, and honestly, I can't find anything to dislike at this point.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
George
Aviation & Aerospace, 51-100 employees
More than a year
June 2020
Intuitive, essential, and efficient
Intuitive, essential, and efficient
Pros
I like Nexonia for its mileage reimbursement feature, which accurately calculates distances from exact addresses. It saves me from keeping a physical logbook and guessing mileage.
Cons
I can't think of any areas that need improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marci
Mental Health Care, 51-100 employees
More than a year
June 2020
Excellent
Excellent
Pros
Nexonia is my go-to choice for its ease of use.
Cons
It meets all my needs perfectly; it's the best software I've used for filling out my timesheet.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Parmeshwar
Pharmaceuticals, 500+ employees
More than a year
June 2020
Nexonia Review
Nexonia Review
Pros
The simplicity of Nexonia makes the expense submission process extremely efficient. I can submit an expense in under two minutes using my smartphone.
Cons
I haven't encountered any cons with the software so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dave
Medical Practice, 500+ employees
Less than 6 months
June 2020
Friendly User
Friendly User
Pros
All menu options are simple for entering information.
Cons
The mobile app doesn't offer the same functionality as the PC version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
June 2020
Very comfortable to upload all expenses
Very comfortable to upload all expenses
Pros
It's easy to upload and manage all expenses in one place with Nexonia. The user interface is clean and supports various file formats.
Cons
It would be great if there was a feature to add recurring bills and receipts; that would be very useful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rohan
Information Technology and Services, 500+ employees
More than a year
June 2020
Enjoy Using Nexonia
Enjoy Using Nexonia
Pros
Using Nexonia is a delight due to its ease of use. Unlike previous software that required training, Nexonia allowed me to start and complete my first report effortlessly.
Cons
I wish they would make the direct deposit option more prominent. I didn't realize they offered this service until after I submitted my expense report and had to wait for the check.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brianna
Internet, 51-100 employees
Less than a year
April 2020
User Friendly system
User Friendly system
Pros
Having used Nexonia for over five years across different roles, I find it exceptionally easy to use. Submitting expense reports is simple, making it accessible for everyone.
Cons
Currently, there are no drawbacks; the only limitation is the restricted functions that our company has purchased or used.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
May
Computer Software, 500+ employees
More than a year
March 2020
Simple way to organize expenses
Simple way to organize expenses
Pros
Organizing and tracking expenses is effortless with the ability to link transactions or manually add them.
Cons
Personally, I find it cumbersome to navigate between different expense reports with the current setup. Streamlining this process with fewer clicks would be beneficial.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lauren
Consumer Services, 500+ employees
More than a year
March 2020
Filters
Sort by:
Can't get in touch with billing team
Can't get in touch with billing team
Pros
It functions adequately, but making adjustments without consulting a representative can be challenging.
Cons
When Emburse Nexonia rolled out its new billing platform in May, I switched to automatic billing. Unfortunately, they triple-charged me, and resolving this issue has been a nightmare. I've submitted multiple billing forms but haven't received any meaningful response. As a small non-profit, every dollar counts, and this experience has been unacceptable.
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Amy
Non-Profit Organization Management, 1-10 employees
More than a year
September 2023
Nexonia Expenses Review
Nexonia Expenses Review
Pros
One of the highlights of Nexonia Expenses was its intuitive interface and well-designed layout. Navigating through the platform was simple, facilitating quick expense submission and tracking. The mobile app proved invaluable for managing expenses on the move. Integration with major accounting systems streamlined our financial processes, and robust reporting capabilities provided deep insights into spending patterns, aiding informed financial decisions.
Cons
While Nexonia Expenses has its positives, one drawback I encountered was occasional system lag. During peak times, delays in submitting or approving expenses could be frustrating. Additionally, the responsiveness of customer support could be faster and more efficient in resolving technical issues.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marek
Financial Services, 1-10 employees
Less than 6 months
May 2023
HORRENDOUS SERVICE THEY DO NOT RESPOND and OVERCHARGE WITH BILLING ERRORS
HORRENDOUS SERVICE THEY DO NOT RESPOND and OVERCHARGE WITH BILLING ERRORS
Pros
While the product itself is satisfactory, the complete lack of customer service significantly detracts from its benefits.
Cons
My experience with Nexonia's customer service regarding overcharging has been extremely disappointing. Six months have passed, and they still haven't addressed my query or resolved the overcharging issue. This level of service is unacceptable, bordering on fraudulent.
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Not specified, 51-100 employees
More than a year
April 2023
Emburse Nexonia Expenses
Emburse Nexonia Expenses
Pros
Emburse Nexonia is simple to use, and my interactions with customer service have been positive they were both friendly and efficient. I use this software monthly for expense reporting on meals, gas, and education, and it has served me well so far.
Cons
Transitioning to new software initially posed challenges, but with the help of customer service, I managed to navigate through them effectively.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Amy
Insurance, 51-100 employees
Less than a year
March 2023
Customer service representative
Customer service representative
Pros
I have no knowledge about this software at all.
Cons
The software wasn't very clear and understandable to me initially.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
6
Kadeem
Accounting, 1-10 employees
December 2022
Nexonia missing OCR/functionality; submitting takes forever; impossible to get data when you leave
Nexonia missing OCR/functionality; submitting takes forever; impossible to get data when you leave
Pros
Unfortunately, I don't have anything positive to say about this software. It didn't live up to our expectations. While customer service was acceptable, the corporate credit card sync function worked adequately.
Cons
Warning: Nexonia lacks true OCR functionality, unlike competitors like Concur or Expensify. Matching transactions manually was time-consuming, and the administration menu was cumbersome to navigate. Also, the cash reimbursement process through Western Union, not set up by the implementation team, was inefficient. Moreover, leaving Nexonia requires a maintenance contract to access data, unlike other platforms, which was cumbersome and tedious.
Ease of use
1
Value for money
5
Customer Support
5
Functionality
3
Scott
Biotechnology, 11-50 employees
Less than a year
December 2022
Very easy to use on the go
Very easy to use on the go
Pros
The app is fantastic; it simplifies the process of uploading receipts and managing expenses.
Cons
Taking pictures within the app occasionally experiences glitches.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jaden
Information Technology and Services, 51-100 employees
Less than 6 months
November 2022
Nexonia - Expense and AP
Nexonia - Expense and AP
Pros
For processing employee expense reimbursements, Nexonia is excellent. It streamlines the reimbursement process, although it doesn't handle the actual payment this requires a separate system.
Cons
Managing credit card expense reports can be challenging as not all transactions are imported accurately, and some credit cards don't appear consistently.
Ease of use
8
Value for money
8
Customer Support
4
Functionality
8
Amanda
Non-Profit Organization Management, 11-50 employees
More than a year
November 2022
Great software
Great software
Pros
A robust software solution enhances reliability and usefulness.
Cons
The interface could use improvement; its limited functionality can sometimes overwhelm users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mansur
Business Supplies and Equipment, 1-10 employees
Less than 6 months
October 2022
Adding receipts in real-time is straightforward, and storage is unlimited
Adding receipts in real-time is straightforward, and storage is unlimited
Pros
Tracking expenses with Nexonia is simple. You can easily access past and pending expenses and manage receipts efficiently. Our team has found Nexonia to be incredibly beneficial, reducing the incidence of lost receipts.
Cons
Initially, the tax calculator and multiple fields made entering total sums challenging. However, with time, I became more accustomed to the process of adding reimbursements.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Maddie
Information Technology and Services, 500+ employees
More than a year
May 2022
An easy way to keep track of expense reports
An easy way to keep track of expense reports
Pros
Nexonia simplifies expense tracking you can access past expenses, pending submissions, and more. Uploading receipts and monitoring submission statuses is simple.
Cons
Initially, inputting total amounts was challenging due to the tax calculator and multiple fields. However, I eventually got the hang of it.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alicia
Computer Software, 51-100 employees
Less than 6 months
May 2022
Great software for Payroll
Great software for Payroll
Pros
I've been using this software for about two years without encountering any issues. It's a simple solution for entering my weekly hours.
Cons
Getting used to adding reimbursements took some time, and I didn't find it very intuitive initially. However, after some practice, I figured it out.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sam
Telecommunications, 500+ employees
More than a year
February 2022
Customer Support is Horrific
Customer Support is Horrific
Pros
End users find it easy to use, and the mobile app is particularly effective.
Cons
Customer support is severely lacking; response times are slow, and reaching someone in case of emergencies is nearly impossible. The quality of support has declined significantly since the merger with Emburse. After over a decade as a customer, I'm considering switching to a different solution.
Ease of use
8
Value for money
8
Customer Support
3
Functionality
8
Anonymous
Not specified, 101-500 employees
More than a year
November 2021
Nexonia Increases Efficiency
Nexonia Increases Efficiency
Pros
Nexonia significantly reduced the workload on our finance team by distributing the burden of entering credit card receipts among cardholders. Its seamless integration with our accounting software is also a major advantage.
Cons
Uploading receipt pictures can be time-consuming, especially on a PC rather than a mobile device.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Amy
Religious Institutions, 11-50 employees
More than a year
November 2021
Does the Job
Does the Job
Pros
Nexonia fulfills its purpose well, decentralizing credit card reconciliation and maintaining a robust approval process that satisfies auditors.
Cons
The user interface has room for improvement. Leveraging OCR to automatically identify receipt totals would streamline the process of reviewing and approving expenses.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Austin
Religious Institutions, 101-500 employees
Less than a year
October 2021
Has been a godsend for us
Has been a godsend for us
Pros
Nexonia excels during audits due to its organized record-keeping and real-time receipt uploads, which are facilitated by its extensive storage capacity.
Cons
The icons on mobile are too large, making navigation complicated. Integration with other programs is not seamless, often requiring duplicate entries.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Viche
Financial Services, 500+ employees
More than a year
April 2021
Good product but needs some refinement
Good product but needs some refinement
Pros
I like Nexonia's live feed connection to our bank accounts and credit cards. The implementation team worked closely with us to tailor reports that integrate seamlessly into our accounting system.
Cons
The credit card feed occasionally misses or duplicates transactions, necessitating careful verification against the card statement. Additionally, linking receipts to expenses and viewing them isn't intuitive, as they appear too small for clear identification. Posting to various departments is also challenging.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kenton
Religious Institutions, 11-50 employees
More than a year
April 2021
Error Reduction/Cost Savings
Error Reduction/Cost Savings
Pros
This product is extremely user-friendly and has delivered both cost and time savings. It has notably reduced the number of errors in submitted expense reports.
Cons
Integrating with our accounting software was seamless, and I haven't encountered any features I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet
Non-Profit Organization Management, 11-50 employees
More than a year
March 2021
Our Positive Experience with Nexonia Expenses
Our Positive Experience with Nexonia Expenses
Pros
Having a product that's user-friendly for both field technicians and office staff has been a significant advantage. Our team can submit expenses effortlessly via the mobile app or web version on computers.
Cons
While most sync errors are easily resolved with Nexonia support's assistance, some are more challenging to pinpoint, causing delays in transferring data to the ERP system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Telecommunications, 51-100 employees
More than a year
March 2021
Great software!
Great software!
Pros
It's incredibly intuitive and user-friendly for both users and administrators alike.
Cons
I wish there were more robust tools for building specific reports.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sophia
Non-Profit Organization Management, 11-50 employees
More than a year
March 2021
Nexonia Review
Nexonia Review
Pros
The integration of this software was seamless for our corporation, providing unparalleled expense visibility. Its streamlined approval process reduces unnecessary transactions and enhances accountability.
Cons
The application's functionality can be enhanced; occasionally, syncing between the app and desktop takes longer than expected.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hank
Construction, 51-100 employees
More than a year
March 2021
Happy with the product
Happy with the product
Pros
It's relatively easy for new employees to learn, and it integrates smoothly with our accounting system.
Cons
Improving the functionality and ease of use would save both me and my employees considerable time, particularly if we could review expense reports and attachments side by side more easily.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Elizabeth
Religious Institutions, 51-100 employees
More than a year
March 2021
Better than Spreadsheets
Better than Spreadsheets
Pros
It simplifies expense submission for our employees compared to using spreadsheets.
Cons
Configuring the back-end requires significant effort and can be confusing.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
4
Kelsey
Events Services, 11-50 employees
More than a year
March 2021
Nexonia is one of the top expense report systems there is for any organization.
Nexonia is one of the top expense report systems there is for any organization.
Pros
I love how user-friendly it is; uploading receipts is quick and easy without needing to save them to a computer first.
Cons
Personally, I don't use it frequently enough to identify areas for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frederick
Education Management, 51-100 employees
More than a year
March 2021
Definitely reduces the time I need to log expenses
Definitely reduces the time I need to log expenses
Pros
Once you become familiar with it, the interface is intuitive, and uploading receipts is simple. The lack of restrictive file size limits speeds up the entire process, and the ability to send expense reports directly to HR and store them in the cloud is highly convenient.
Cons
There's definitely a learning curve, especially when switching between different cards on my account.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Camille
Construction, 500+ employees
More than a year
January 2021
Not sure this is the right one for us
Not sure this is the right one for us
Pros
Initially using the program gave us hope for resolving some of our expense reporting issues.
Cons
Managing expense reports has been frustrating with various programs we've tried; they all seem to unnecessarily complicate the process.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Scott
Design, 51-100 employees
Less than a year
December 2020
It gets the job done
It gets the job done
Pros
It supports multiple users tracking hours for various projects with the same client, and provides reports showing billed hours per customer.
Cons
While not the most intuitive, this software has some useful features like copying previous weeks in time tracking, although it doesn't transfer hours automatically.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Michelle
Computer Software, 51-100 employees
Less than a year
September 2020
Nexonia Expense Reports
Nexonia Expense Reports
Pros
I was pleasantly surprised by how simple it is to manage expense reports using this software. I had almost believed Concur was the top choice until I tried this one.
Cons
One of the most cumbersome aspects of this software is the lack of flexibility in screen sizing on smartphones. This issue is also present in Concur, so it's not a major concern.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ganapathy
Paper & Forest Products, 51-100 employees
Less than a year
August 2020
Review for Nexonia Expense Reports
Review for Nexonia Expense Reports
Pros
It excels in defining hierarchies, and the application itself is clear and transparent. Uploads are also swift.
Cons
The interface could use some improvement, especially the help menu which is sometimes inadequate, requiring screenshots to remember tasks.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Arun
Information Technology and Services, 500+ employees
Less than a year
August 2020
Nexonia is great
Nexonia is great
Pros
It's incredibly intuitive to navigate. The mobile app is equally simple, allowing me to submit expenses while on the move.
Cons
I haven't found anything I dislike or would change about it. It's very simple to use and effectively solves my problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tanner
Computer Software, 500+ employees
More than a year
August 2020
Nexonia
Nexonia
Pros
Nexonia largely simplifies the creation of expense reports, offering the ability to add multiple lines easily.
Cons
Occasionally, I encounter an issue where a receipt consists of multiple images, but I can only upload one image at a time.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anne
Computer Software, 500+ employees
More than a year
July 2020
Best expense reporting tool i haven seen so far
Best expense reporting tool i haven seen so far
Pros
As the best tool for expense reporting I've encountered so far, Nexonia impresses with its user-friendly interface that effortlessly parses uploaded documents, receipts, and expense reports.
Cons
So far, the software lacks many features, possibly due to its limited use case. It could benefit from enhancements such as allowing users to send receipts directly to Nexonia from merchant purchases.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
PRABHAT
Information Technology and Services, 500+ employees
Less than 6 months
July 2020
Easy to use
Easy to use
Pros
Nexonia remains easy to use, streamlining the process of submitting my weekly expenses.
Cons
I have no complaints; it's been a trouble-free experience with the program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zulema
Hospital & Health Care, 101-500 employees
More than a year
June 2020
Wilsons Heating
Wilsons Heating
Pros
I like its user-friendly nature; introducing it to new team members is simple. However, I wasn't involved in integrating it into our system.
Cons
I haven't encountered any issues yet, although I've only been using it for just over six months. So far, I have no complaints or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frenette
Oil & Energy, 51-100 employees
Less than a year
June 2020
Easy Expense Reporting & Reimbursements
Easy Expense Reporting & Reimbursements
Pros
Adding expenses and attaching invoices or receipts is simple. Online approval is fast, accessible via both mobile app and laptop. It ensures my expense claims are processed promptly and accurately categorized.
Cons
I love using it; I haven't encountered any issues so far. Perhaps the web portal's opening page after logging in could be improved a bit.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunil
Computer Software, 500+ employees
More than a year
June 2020
Easy to use and learn
Easy to use and learn
Pros
It's simple to use and easy to learn, with the added convenience of a mobile app.
Cons
So far, there's nothing that I find problematic. It's been easy to learn and simple to input expenses and submit reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Donna
Information Technology and Services, 500+ employees
More than a year
June 2020
Alton Smiths Review
Alton Smiths Review
Pros
Always accessible and simple to use whenever needed.
Cons
Sometimes it's a bit slow, and certain input areas can be confusing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alton
Hospital & Health Care, 101-500 employees
Less than a year
June 2020
Nexonia makes travel reimbursement so, so easy.
Nexonia makes travel reimbursement so, so easy.
Pros
As a frequent traveler without a company card, Nexonia's reporting features are invaluable. I can add items offline, snap pictures on the go, and submit everything seamlessly.
Cons
I wish there was a batch-edit feature, but otherwise, the app has everything I've ever wanted in expense reporting software.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 11-50 employees
More than a year
June 2020
Ease of Use
Ease of Use
Pros
This application stands out as the quickest and easiest expense tool I've ever used. Starting a new report, adding expenses, and uploading receipts are all simple tasks.
Cons
There was an instance where I had to delete and re-download the app because it lost my card info.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Hospital & Health Care, 500+ employees
Less than a year
June 2020
Very useful for mileage reimbursement
Very useful for mileage reimbursement
Pros
Nexonia is highly user-friendly and responsive. Email reminders for report submissions are helpful, and its organizational features simplify the process.
Cons
I'm quite satisfied; from a user standpoint (not administrator), I think it's fantastic. I haven't encountered any issues yet.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Martin
Hospital & Health Care, 101-500 employees
Less than a year
June 2020
Easy to Use Accurate Timesheet SW
Easy to Use Accurate Timesheet SW
Pros
Learning to use the product has been seamless. Starting a new job was stress-free as I quickly grasped how to log time without extensive assistance.
Cons
The software feels a bit outdated. On both the desktop and mobile versions, selecting this week's hours sometimes involves clicking on a button with an arrow instead of a clear Call to Action (CTA). However, overall, I still like the tool.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 11-50 employees
Less than 6 months
June 2020
User Friendly
User Friendly
Pros
Having all expense categories readily accessible is incredibly convenient.
Cons
There's nothing I can fault with it; it's easy to use, and honestly, I can't find anything to dislike at this point.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
George
Aviation & Aerospace, 51-100 employees
More than a year
June 2020
Intuitive, essential, and efficient
Intuitive, essential, and efficient
Pros
I like Nexonia for its mileage reimbursement feature, which accurately calculates distances from exact addresses. It saves me from keeping a physical logbook and guessing mileage.
Cons
I can't think of any areas that need improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marci
Mental Health Care, 51-100 employees
More than a year
June 2020
Excellent
Excellent
Pros
Nexonia is my go-to choice for its ease of use.
Cons
It meets all my needs perfectly; it's the best software I've used for filling out my timesheet.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Parmeshwar
Pharmaceuticals, 500+ employees
More than a year
June 2020
Nexonia Review
Nexonia Review
Pros
The simplicity of Nexonia makes the expense submission process extremely efficient. I can submit an expense in under two minutes using my smartphone.
Cons
I haven't encountered any cons with the software so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dave
Medical Practice, 500+ employees
Less than 6 months
June 2020
Friendly User
Friendly User
Pros
All menu options are simple for entering information.
Cons
The mobile app doesn't offer the same functionality as the PC version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
June 2020
Very comfortable to upload all expenses
Very comfortable to upload all expenses
Pros
It's easy to upload and manage all expenses in one place with Nexonia. The user interface is clean and supports various file formats.
Cons
It would be great if there was a feature to add recurring bills and receipts; that would be very useful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rohan
Information Technology and Services, 500+ employees
More than a year
June 2020
Enjoy Using Nexonia
Enjoy Using Nexonia
Pros
Using Nexonia is a delight due to its ease of use. Unlike previous software that required training, Nexonia allowed me to start and complete my first report effortlessly.
Cons
I wish they would make the direct deposit option more prominent. I didn't realize they offered this service until after I submitted my expense report and had to wait for the check.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brianna
Internet, 51-100 employees
Less than a year
April 2020
User Friendly system
User Friendly system
Pros
Having used Nexonia for over five years across different roles, I find it exceptionally easy to use. Submitting expense reports is simple, making it accessible for everyone.
Cons
Currently, there are no drawbacks; the only limitation is the restricted functions that our company has purchased or used.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
May
Computer Software, 500+ employees
More than a year
March 2020
Simple way to organize expenses
Simple way to organize expenses
Pros
Organizing and tracking expenses is effortless with the ability to link transactions or manually add them.
Cons
Personally, I find it cumbersome to navigate between different expense reports with the current setup. Streamlining this process with fewer clicks would be beneficial.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lauren
Consumer Services, 500+ employees
More than a year
March 2020