Total 522 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

24%

3

Stars

4%

2

Stars

3%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Y

Yasin

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

4.0
July 2024

Easy compact and very efficient tool

Pros

Overall the tool is easy to use, compact and very efficient.

Cons

One thing that worries me is that a single click can wipe out everything. that possibility really scares me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

MH

Muzafar Hussein

Computer Hardware, 1-10 employees

More than a year

5.0
July 2024

Stable platform with simple navigation

Pros

I am really impressed by how stable the platform is and how simple the whole ecosystem is to navigate. it's truly a wonderful piece of software!

Cons

So far I have enjoyed everything about it and haven't found any downsides it's been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Import & Export, 1-10 employees

Free Trial

5.0
July 2024

flexible fast comprehensive stable daily use

Pros

Well I have found the system to be flexible, fast, comprehensive and very stable in daily use.

Cons

In my experience I still have to do a fair amount of coding and some modes or a few expected standard features like a pre-order button in the webshop are missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Todd

Retail, 11-50 employees

Less than 6 months

2.0
July 2024

Data extraction proves costly

Pros

We appreciated the wide selection of Odoo apps tailored to various business needs. We also found it helpful that Odoo kept our inventory synchronized across all our sales channels like Amazon, eBay and WooCommerce. We were happy with the price point as it is significantly cheaper than Netsuite and have more to say about the post-sales call and the contract signing in our overall comments.

Cons

I had trouble customizing reports unless I paid a lot for them to make changes which felt expensive. There are very few reports available overall and it was hard to pull my data because the integrated apps make it complicated to get consolidated information.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

4

C

Charles

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

5.0
July 2024

Incredibly easy to use tool

Pros

Personally I find the software incredibly easy to use. In short it is user friendly and their team is consistently professional and highly skilled.

Cons

Don't have many complaints about Odoo but if I had to point out one thing, the tools for generating reports feel somewhat clunky and it's tricky to get the formatting right.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Alfredo

Information Technology & Services, 1-10 employees

Less than a year

4.0
July 2024

Easy clear apps cover all areas

Pros

The software is easy to use, clear and user friendly. Overall its apps cover every area of our business.

Cons

Personally I have noticed the GPS in the ASISTENCIA app is unreliable. They should at least provide clearer setup instructions for PC, laptop, mobile or browser so the location is accurate. I mark a spot and it shows up somewhere else which causes problems with my staff.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

D

DAVID

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
July 2024

I always get quick responses

Pros

I really value how quickly they respond and the consistently high quality of those responses.

Cons

Honestly I don't have any complaints. there's nothing wrong to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ana

Oil & Energy, 51-100 employees

Less than a year

5.0
July 2024

very well organized modular setup

Pros

For me it's incredibly easy to configure and personalize and the modular setup keeps things organized and flexible.

Cons

I noticed some holes in the backend code that, if addressed, would allow specific module features to work together straight away without extra wiring.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

ANGEL

E-Learning, 1-10 employees

Free Trial

5.0
June 2024

Everything is excellent about it

Pros

Overall I find everything excellent especially their customer support as it's outstanding. they fixed all my issues quickly and efficiently.

Cons

So far I haven't found anything worth criticizing or any real issue to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dimitri

Publishing, 11-50 employees

Less than 6 months

1.0
June 2024

features lack maturity and stability

Pros

When I tried Odoo, it seemed to include everything I could want so I felt hopeful at the start but that optimism faded rather quickly.

Cons

I have noticed that many features aren't fully developed and there is a lot of instability because the solution appears under-tested and still too immature from a development perspective.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

3

M

Maxime

Business Supplies & Equipment, 1-10 employees

More than a year

5.0
June 2024

More affordable than similar competitors

Pros

For my needs it's more affordable than competitors offering similar features.

Cons

No cons. I don't really see any at the moment...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lien

Civic & Social Organization, 1-10 employees

Less than 6 months

3.0
June 2024

Strong support is limited by website limitations

Pros

The service and support I get when questions come up or things go wrong is amazing. I also value how comprehensive Odoo's platform offering is and the pricing feels reasonable for what I receive.

Cons

The limits around building the website are frustrating my previous site was on Wix and it had better features. Also I keep running into issues that force me to open support tickets every time. There are clear limitations on the eLearning platform and its forum as well.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

JF

Jose Fernando

Computer Software, 1-10 employees

More than a year

5.0
June 2024

provides excellent consultant guidance

Pros

I completed the PLO with a consultant named Diego Cerrilla. It turned out to be a very enriching course where we had discussion sessions that offered a lot of learning and constructive feedback for ODOO. The consultant's human touch and professional approach were excellent and he was fully willing to clear up any questions we had.

Cons

I have noticed that in many cases ODOO handles permissions by hiding from users the things they shouldn't access but if someone removes or circumvents the search filters it's possible to reach essentially all of the content.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

O

Omar

Entertainment, 1-10 employees

More than a year

4.0
June 2024

offers so many customization options

Pros

The wide configuration and customization options are good especially the automated actions that allow me to tailor the system precisely to my business needs.

Cons

For our situation we rely on the rentals application and we really need them to add rental location management within the system so that we can clearly see product quantities across the various customer locations and avoid confusion.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Z

Zoila

Education Management, 1-10 employees

Less than a year

5.0
June 2024

Versatile and user-friendly tool

Pros

It is versatile as everything is so user friendly and neatly arranged into modules and the user interfaces are clean and very approachable.

Cons

For me the platform changes a lot. there seems to be a new version every year and I notice there aren't enough Spanish-language tutorials or videos that thoroughly explain the newest features. There's so much to learn that sometimes I waste a lot of time just trying to find clear information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Molleti

E-Learning, 11-50 employees

Less than 6 months

5.0
June 2024

Next revolution!

Pros

Everything is conveniently on one page. The colors and designs are appealing. The service is reliable, and they resolve tickets quickly.

Cons

It's fairly intuitive, although it can be a bit confusing at times. Short one-minute videos addressing these issues would be beneficial.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

10

Functionality

9

A

Aubry

Retail, 1-10 employees

More than a year

5.0
June 2024

Thanks

Pros

The support team was excellent! Everything is fantastic.

Cons

Hmm, not much to elaborate on, I simply enjoy using Odoo.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Atef

Food Production, 11-50 employees

Less than 6 months

5.0
June 2024

Your project is guaranteed to be successful with Odoo

Pros

I liked Odoo because it's a versatile program that can offer various solutions based on the user's needs.

Cons

Based on my experience with the Odoo team, I've found it simple for them to consult other team members who have expertise in the required solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

METHMA

Information Technology and Services, 51-100 employees

3.0
June 2024

[sensitive content hidden] is the MVP

Pros

Customer service was outstanding! Thanks to [Custtomer support]!

Cons

The process of navigating the free trial and creating databases can be perplexing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Alaeddin

Cosmetics, 11-50 employees

More than a year

5.0
June 2024

The Best Solution For Everything

Pros

Everything in one place, and the website app is the best feature.

Cons

Odoo regularly updates all apps in the system, typically on a monthly basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10