Odoo Reviews
Total 522 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars24%
3
Stars4%
2
Stars3%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Yasin
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“Easy compact and very efficient tool
Pros
Overall the tool is easy to use, compact and very efficient.
Cons
One thing that worries me is that a single click can wipe out everything. that possibility really scares me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Muzafar Hussein
Computer Hardware, 1-10 employees
More than a year
“Stable platform with simple navigation
Pros
I am really impressed by how stable the platform is and how simple the whole ecosystem is to navigate. it's truly a wonderful piece of software!
Cons
So far I have enjoyed everything about it and haven't found any downsides it's been amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Import & Export, 1-10 employees
Free Trial
“flexible fast comprehensive stable daily use
Pros
Well I have found the system to be flexible, fast, comprehensive and very stable in daily use.
Cons
In my experience I still have to do a fair amount of coding and some modes or a few expected standard features like a pre-order button in the webshop are missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Todd
Retail, 11-50 employees
Less than 6 months
“Data extraction proves costly
Pros
We appreciated the wide selection of Odoo apps tailored to various business needs. We also found it helpful that Odoo kept our inventory synchronized across all our sales channels like Amazon, eBay and WooCommerce. We were happy with the price point as it is significantly cheaper than Netsuite and have more to say about the post-sales call and the contract signing in our overall comments.
Cons
I had trouble customizing reports unless I paid a lot for them to make changes which felt expensive. There are very few reports available overall and it was hard to pull my data because the integrated apps make it complicated to get consolidated information.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
4
Charles
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“Incredibly easy to use tool
Pros
Personally I find the software incredibly easy to use. In short it is user friendly and their team is consistently professional and highly skilled.
Cons
Don't have many complaints about Odoo but if I had to point out one thing, the tools for generating reports feel somewhat clunky and it's tricky to get the formatting right.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alfredo
Information Technology & Services, 1-10 employees
Less than a year
“Easy clear apps cover all areas
Pros
The software is easy to use, clear and user friendly. Overall its apps cover every area of our business.
Cons
Personally I have noticed the GPS in the ASISTENCIA app is unreliable. They should at least provide clearer setup instructions for PC, laptop, mobile or browser so the location is accurate. I mark a spot and it shows up somewhere else which causes problems with my staff.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
DAVID
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“I always get quick responses
Pros
I really value how quickly they respond and the consistently high quality of those responses.
Cons
Honestly I don't have any complaints. there's nothing wrong to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana
Oil & Energy, 51-100 employees
Less than a year
“very well organized modular setup
Pros
For me it's incredibly easy to configure and personalize and the modular setup keeps things organized and flexible.
Cons
I noticed some holes in the backend code that, if addressed, would allow specific module features to work together straight away without extra wiring.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
ANGEL
E-Learning, 1-10 employees
Free Trial
“Everything is excellent about it
Pros
Overall I find everything excellent especially their customer support as it's outstanding. they fixed all my issues quickly and efficiently.
Cons
So far I haven't found anything worth criticizing or any real issue to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dimitri
Publishing, 11-50 employees
Less than 6 months
“features lack maturity and stability
Pros
When I tried Odoo, it seemed to include everything I could want so I felt hopeful at the start but that optimism faded rather quickly.
Cons
I have noticed that many features aren't fully developed and there is a lot of instability because the solution appears under-tested and still too immature from a development perspective.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Maxime
Business Supplies & Equipment, 1-10 employees
More than a year
“More affordable than similar competitors
Pros
For my needs it's more affordable than competitors offering similar features.
Cons
No cons. I don't really see any at the moment...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lien
Civic & Social Organization, 1-10 employees
Less than 6 months
“Strong support is limited by website limitations
Pros
The service and support I get when questions come up or things go wrong is amazing. I also value how comprehensive Odoo's platform offering is and the pricing feels reasonable for what I receive.
Cons
The limits around building the website are frustrating my previous site was on Wix and it had better features. Also I keep running into issues that force me to open support tickets every time. There are clear limitations on the eLearning platform and its forum as well.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Jose Fernando
Computer Software, 1-10 employees
More than a year
“provides excellent consultant guidance
Pros
I completed the PLO with a consultant named Diego Cerrilla. It turned out to be a very enriching course where we had discussion sessions that offered a lot of learning and constructive feedback for ODOO. The consultant's human touch and professional approach were excellent and he was fully willing to clear up any questions we had.
Cons
I have noticed that in many cases ODOO handles permissions by hiding from users the things they shouldn't access but if someone removes or circumvents the search filters it's possible to reach essentially all of the content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Omar
Entertainment, 1-10 employees
More than a year
“offers so many customization options
Pros
The wide configuration and customization options are good especially the automated actions that allow me to tailor the system precisely to my business needs.
Cons
For our situation we rely on the rentals application and we really need them to add rental location management within the system so that we can clearly see product quantities across the various customer locations and avoid confusion.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Zoila
Education Management, 1-10 employees
Less than a year
“Versatile and user-friendly tool
Pros
It is versatile as everything is so user friendly and neatly arranged into modules and the user interfaces are clean and very approachable.
Cons
For me the platform changes a lot. there seems to be a new version every year and I notice there aren't enough Spanish-language tutorials or videos that thoroughly explain the newest features. There's so much to learn that sometimes I waste a lot of time just trying to find clear information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Molleti
E-Learning, 11-50 employees
Less than 6 months
“Next revolution!
Pros
Everything is conveniently on one page. The colors and designs are appealing. The service is reliable, and they resolve tickets quickly.
Cons
It's fairly intuitive, although it can be a bit confusing at times. Short one-minute videos addressing these issues would be beneficial.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
9
Aubry
Retail, 1-10 employees
More than a year
“Thanks
Pros
The support team was excellent! Everything is fantastic.
Cons
Hmm, not much to elaborate on, I simply enjoy using Odoo.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Atef
Food Production, 11-50 employees
Less than 6 months
“Your project is guaranteed to be successful with Odoo
Pros
I liked Odoo because it's a versatile program that can offer various solutions based on the user's needs.
Cons
Based on my experience with the Odoo team, I've found it simple for them to consult other team members who have expertise in the required solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
METHMA
Information Technology and Services, 51-100 employees
“[sensitive content hidden] is the MVP
Pros
Customer service was outstanding! Thanks to [Custtomer support]!
Cons
The process of navigating the free trial and creating databases can be perplexing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Alaeddin
Cosmetics, 11-50 employees
More than a year
“The Best Solution For Everything
Pros
Everything in one place, and the website app is the best feature.
Cons
Odoo regularly updates all apps in the system, typically on a monthly basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10