Total 522 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

24%

3

Stars

4%

2

Stars

3%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Chidz

Broadcast Media, 51-100 employees

More than a year

5.0
December 2024

Quick website building with stellar performance

Pros

Odoo makes building and designing websites quick and the sites I publish with it consistently perform well. Its interface is very user-friendly so anyone can comfortably use Odoo to put together a site. I also find that it offers one of the best Q&A platforms.

Cons

I haven't run into any problems with Odoo. it operates smoothly and I haven't encountered any issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elias

Computer Software, 1-10 employees

Less than a year

5.0
December 2024

Open source allows unlimited customization

Pros

I really like the huge range of customization options especially in the open source edition. It isn't always super simple to set up every feature but because I can code and tailor things myself, I can make almost anything work.

Cons

Some of the integrations aren't simple and I often have to do a lot of digging and research to get them working.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

10

R

Roberto

Food & Beverages, 11-50 employees

More than a year

4.0
December 2024

cloud access empowers business from anywhere

Pros

The system is cloud-based which means I can access it from anywhere where there's an internet connection. The platform is very large in scope and offers a high level of potential that I, as a business, can make the most of.

Cons

What I find challenging is that in certain workflows it can be complicated to tailor the system to fit our company's specific processes.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

K

Khaled

Computer Software, 1-10 employees

Less than 6 months

4.0
December 2024

Wide functionality wrapped in user-friendly design

Pros

It offers a wide range of products and strong functionality. Also it's very easy to use, with a near-perfect interface and Studio. I can customize and configure the payroll system and I can tailor financial reports to suit our needs, among other useful features.

Cons

In my experience the attendants module lacks integration with fingerprint machines. it doesn't calculate delays and I cannot set up the rules for discipline and penalty systems.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

B

Barbara

Public Safety, 11-50 employees

Less than a year

5.0
December 2024

Duplicate feature saves time and effort

Pros

My favorite aspects are the functionality and flexibility it provides and I really appreciate the option to duplicate an entry.

Cons

it would be great if there were a way to shift lines up and down when I am entering journal transactions and it would be great if I could navigate between lines and fields using the arrow keys instead of having to click each one.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Akhil

Design, 51-100 employees

More than a year

4.0
December 2024

Integration flexibility meets rich customization options

Pros

One thing I really like about Odoo is its integration flexibility and rich customization options.

Cons

I have noticed the Odoo development team has been dragging their feet which has caused our project to fall far behind schedule and exceed its timeline by a large margin.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

8

J

Jean-Luc

Design, 1-10 employees

More than a year

5.0
December 2024

Technical support team deserves high praise

Pros

I am impressed by the technical support team's responsiveness and competence and I want to congratulate Geoffrey!

Cons

Nothing to report, however I find that I need to be precise when I submit my requests.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

F

Federico

Import & Export, 1-10 employees

More than a year

5.0
December 2024

customer service solved my problem completely

Pros

There is a lot I would like to say but one thing that tops everything is the customer support as they were great at helping me solve my problem!

Cons

In this particular case, I thought the attention I received and the explanation were super clear.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Christopher

Industrial Automation, 1-10 employees

Less than a year

4.0
December 2024

Amazing customization with responsive helpful support

Pros

Odoo is an amazing system that offer wide range of customization options, the speed is good too and is user-friendly. Plus the helpfulness of both customer service and technical support is simply the best.

Cons

For me the purchasing module forces delivery dates to follow a working-week calendar that accounts for holidays rather than treating time as a simple 7-days-a-week schedule which can lead to a delivery being scheduled on a Sunday or even during Christmas. I also find Studio could be more user-friendly. Version 18 has finally addressed a long-standing issue with shipping methods where you couldn't make them product-specific which was much overdue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

F

Francisco

Computer Software, 1-10 employees

Less than a year

5.0
December 2024

Modular design makes developer customization simple

Pros

What I appreciate most is the modular design as it makes the system so clear and simple for developers to tailor apps and that flexibility is a major factor behind its success.

Cons

As a developer, I have found there's really nothing major to complain about. every platform has a learning curve and in my experience Odoo hasn't been the easiest to pick up but it also isn't the hardest to learn.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

M

Mohanad

Retail, 11-50 employees

Less than 6 months

4.0
December 2024

software adapts smoothly to customer requirements

Pros

Odoo is very adjustable and adapts well to the changes our customers require during projects.

Cons

I find it frustrating that whenever we implement new development, it often causes hidden bugs to appear in other parts of the system that had been running smoothly before.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

P

Patrick

Civil Engineering, 1-10 employees

Free Trial

5.0
December 2024

Accurate answers arrive promptly

Pros

Regarding my Odoo account I presented a specific question about the software and within 48 hours I received an accurate response customized to my question that addressed my needs.

Cons

Honestly I wouldn't know what to fill in for this field .

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Aladdin

Real Estate, 1-10 employees

More than a year

4.0
December 2024

Accounting app perfectly fits my needs

Pros

I have only tried the accounting app but from my experience it's the best tool and fits my needs.

Cons

For me the accounting dashboard should be easier for users to customize it needs simpler, more flexible personalization options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Abdulrahman

Building Materials, 51-100 employees

More than a year

5.0
November 2024

simple setup with remarkable flexibility

Pros

It is really simple to use and set up and it gives me a lot of flexibility

Cons

For me creating and customizing reports hasn't been easy and adjusting the app itself is also difficult

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

B

Bert

Consumer Electronics, 51-100 employees

More than a year

5.0
November 2024

start small, expand with smooth integration

Pros

In my experience the different Odoo apps integrate very smoothly so they're highly efficient together. I could begin with a small setup and expand at my own pace. Strong product management consistently delivers updates with valuable new features and the system is very flexible.

Cons

When I attempted to install and configure Odoo on my own without involving a partner, I found I had to devote a significant amount of time to learn and navigate its extensive feature set. The actual effort required tended to be considerably higher than I initially expected, often exceeding my original time estimates.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FJ

Francisco Javier

Real Estate, 1-10 employees

Less than a year

5.0
November 2024

Broad tools deploy quickly with strong support

Pros

I have discovered a broad set of tools that flex to suit different businesses, with quick deployment, strong performance and exceptional customer support.

Cons

At times I find that the breadth of features makes consolidating several apps into one platform feel a bit daunting though in my view the payoff makes it worthwhile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vilson

Paper & Forest Products, 101-500 employees

More than a year

5.0
November 2024

system adapts easily to company situations

Pros

It is pretty easy to adapt the system to the various situations we face in our company in an organized and user-friendly way.

Cons

So far I haven't had any issues to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Corinna

Biotechnology, 1-10 employees

Less than 6 months

5.0
November 2024

Deep features matched by excellent support

Pros

What I like is how deep and feature-rich it is and I get great support whenever I need it.

Cons

I found that you really have to dive deep to master it. learning isn't simple though I think it's worth the effort

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

9

N

Nicolas

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
November 2024

Quick competent team delivers excellent support

Pros

My experience with their support team was excellent as they are really quick and know what they are doing.

Cons

I find the pricing structure limiting because there's no flexible, scalable plan. offering one geared toward entrepreneurs would be very appealing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

R

Ricardo

Business Supplies & Equipment, 1-10 employees

More than a year

4.0
November 2024

User-friendly system transforms small business operations

Pros

Honestly it's a really user-friendly and simple system to operate. For our company which only has a handful of people, this has turned out to be the ideal solution. We can present proposals to clients with much more transparency and significantly reduce response times. On the administrative side, I find it to be an excellent tool that helps us understand the company's overall status and simplifies many day-to-day tasks.

Cons

Although the online training for operating the system is excellent, nothing truly replaces being face-to-face with an analyst. I would really value having in-person sessions available, as that hands-on interaction would be a very worthwhile addition.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7