Individual & Family Services, 1-10 employees
More than a year
“Ease of Use”
Pros
QuickBooks feels pretty self-explanatory to me, which is really useful. I like being able to use it independently without having to ask my employer for help with my timesheet, time off, vacation requests, etc.
Cons
This might be my own mistake, but I've noticed I have separate sign-ins for submitting time and viewing my paystub, and I can't always access both.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Accounting, 11-50 employees
More than a year
“Alot of time learning the system”
Pros
It's very good for quarterly tax purposes.
Cons
I dislike the extensive training required for others in our office to use it. A simpler version would help keep operation costs low.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 11-50 employees
More than a year
“Overall useful”
Pros
The best feature is being able to access it from anywhere.
Cons
Communication/transfer from desktop to online isn't fully complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education Management, 500+ employees
Less than 6 months
“QuickBooks Online”
Pros
It's relatively simple to use. An excellent way to track business expenses, cheaper than the desktop version, and simpler to use.
Cons
I don't really have any complaints about it, except that you can't upload files.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Entertainment, 11-50 employees
Less than a year
“Best Business Accounting Software out there”
Pros
I like that it allowed us to start using it immediately and was very effective in organizing our business.
Cons
If you have no prior experience, like us, you'll need to figure your way around the software initially.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Retail, 11-50 employees
More than a year
“QuickBooks”
Pros
In my experience, it's the fastest way to handle direct deposits. Bank holidays only delay it if submitted when banks are closed.
Cons
I wish there was a better way to organize all my paystubs, like a dashboard.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Retail, 1-10 employees
More than a year
“So helpful for tracking invoices”
Pros
It's great for tracking open invoices through QuickBooks and reminding people about payments.
Cons
I think the interface could be more simplified.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
E-Learning, 11-50 employees
More than a year
“QuickBooks Review”
Pros
It's easy to navigate to the necessary areas of the website. It shows when payments have been automatically matched to invoices, saves customer details for future invoicing, has a simple search bar to quickly find invoices, and makes voiding/canceling invoices simple. I can view all invoices, not just the ones I've sent, and the system sends automatic follow-up emails.
Cons
Once, the system didn't recognize a customer email address due to an unrecognized symbol, and I had to ask for an alternative address.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Retail, 11-50 employees
More than a year
“Quickbooks for quick accounting”
Pros
It keeps everything organized. Once I enter information, it uses that data for all my accounting needs, ensuring compliance with city/state laws and business requirements.
Cons
The setup process can be repetitive, but once it's done, you won't need to do it again unless something changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Automotive, 11-50 employees
Less than 6 months
“Great for payroll”
Pros
What I liked most about the program is the easy navigation and intuitive interface.
Cons
I haven't found any downsides yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Quick and easy”
Pros
It's easy to use on my phone, and I love the app. Very helpful!
Cons
There's nothing wrong with the app. I wouldn't change anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“The swiss knife of accounting”
Pros
The software's design is generally intuitive. I studied accounting, but even my team members who didn't had an easy time with the learning curve. I also like that it is Cloud-Based, allowing the entire team to access it from different devices. Another feature I thoroughly enjoyed is the automated reports, which I set to be sent automatically to the management team before every performance meeting.
Cons
Customer support is slow to resolve inquiries. On some occasions, they take several days and restart the resolution process from scratch when we follow up.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Quickbooks, many bells and whistles but overkill and over-clicking for a small business”
Pros
It's a way to record deposits, links with my bank, and provides a platform to communicate with our CPA.
Cons
Too many unused features can't be hidden. The app constantly tries to sell more services despite my subscription. Something simple like saving a deposit without leaving the page can't be done. If I don't save, get distracted, and it times out, I lose my deposit, which may have had 20 items pending.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
8
Functionality
4
Retail, 500+ employees
More than a year
“Books need to get done quickly”
Pros
Honestly, the ease of the platform, the interface, and the ability to locate any information quickly with a click of a button.
Cons
There's nothing I dislike. Occasionally, the program randomly crashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Individual & Family Services, 11-50 employees
More than a year
“Ease of QuickBooks Online”
Pros
Everything is streamlined and customizable without needing help. When I do need help, the resources are available and valuable.
Cons
Sometimes the help search doesn't provide the answers I need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Facilities Services, 1-10 employees
More than a year
“Best Online Business Management Software”
Pros
I love that it gives me all the features of a regular business management software without needing the entire QuickBooks program on my computer. I can also log on from different computers, and all my files are backed up.
Cons
I hate that my files are at risk of being erased or compromised.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Not specified, 51-100 employees
Less than a year
“Quickbooks”
Pros
QuickBooks is efficient in tracking expenses and balancing books.
Cons
It can become disorganized if an expense isn't connected to the budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Individual & Family Services, 11-50 employees
More than a year
“Ease of QuickBooks Online”
Pros
Everything is streamlined and customizable without needing assistance. When I do need help, the resources are available and valuable.
Cons
Sometimes the help search doesn't provide the answers I need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Facilities Services, 1-10 employees
More than a year
“Best Online Business Management Software”
Pros
I love that it provides all the benefits and features of a regular business management software without requiring payment or computer space for the entire QuickBooks program. I can log in from any computer, and all my files are backed up.
Cons
I dislike the risk of having all my files erased or compromised.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Not specified, 51-100 employees
Less than a year
“Quickbooks”
Pros
QuickBooks is effective in tracking expenses and balancing books.
Cons
It can occasionally become disorganized if an expense isn't connected to the budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10