Total 86 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

19%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
john

Accounting, 11-50 employees

More than a year

5.0

Wow accounting professional software

Pros

MIS reports, bank reconciliation, posting entries, compiling ledgers, and generating exceptional reports.

Cons

PNL, balance sheet, and GL ledger reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joana

Broadcast Media, 1-10 employees

4.0

Small business online software

Pros

I like how I can promote my products for my small online business.

Cons

I dislike some of its features, including the ads.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

R
Robert

Sporting Goods, 1-10 employees

More than a year

5.0

Happy with quick book online

Pros

Easy to navigate and the support is excellent.

Cons

Custom fields are difficult to set up for our company's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Curtis

Retail, 1-10 employees

Less than 6 months

1.0

Just go somewhere else!

Pros

I liked the discount and being able to use it from other computers. Nothing else!

Cons

I've been using QB Pro, and this is nothing like it. It's hard to navigate and use.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

3

Functionality

1

T
Tatiana

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

Business owner friendly software

Pros

Invoicing and billing have been easier since implementing this software. I can email invoices directly from the system.

Cons

Navigating through the system can be quite complex.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

10

E
Elliot

Construction, 11-50 employees

More than a year

5.0

Love this software

Pros

It's simple to handle payroll with this software.

Cons

There is nothing to dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Veterinary, 11-50 employees

More than a year

1.0

Not worth the money

Pros

Can be accessed from anywhere, including by my accountant.

Cons

Nothing in it is ever accurate. I keep my own Excel spreadsheets to know my company's financial status.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

R
Raymond

Outsourcing/Offshoring, 500+ employees

Less than a year

5.0

Great Experience

Pros

As an administrator, it is simple to create user profiles.

Cons

As an administrator of QuickBooks, I have no issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
islame

Animation, 1-10 employees

4.0

effective, simple to use, and reasonably priced bookkeeping tool"

Pros

We value how easy it is to start an accounting journal entry for new entities, each with its own balance sheet. It offers a wide range of customizable features. QB connects to factoring accounts in North America and most banking APIs. Very affordable for all business sizes and use cases.

Cons

Customizing the accounting ledger is challenging. The audit log tracking time and location is useful for monitoring contractor activity. It would be great if GAAP/IFRS forms for securities reporting and auditing were preconfigured. Errors occur during synchronization if inventory or fleet management systems don't have stable connectivity. Clear instructions are needed for project accounting to avoid duplicate partners in the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jodi

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Great system for small business owners

Pros

Easy setup. Simple to use for a new user. Highly recommend.

Cons

The initial setup cost was somewhat high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S
Sydney

Construction, 1-10 employees

More than a year

1.0

Co Owner/ Office Manager

Pros

Simple software to use for billing and project updates.

Cons

HORRIBLE CUSTOMER SERVICE!!! THEY DO NOT CARE ABOUT YOUR SMALL BUSINESS!! AVOID AT ALL COSTS!

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

K
Kimberly

Law Practice, 1-10 employees

More than a year

5.0

Easy to use

Pros

QB has an intuitive interface and is generally easy to navigate, even for non-tech users.

Cons

I didn't understand some aspects of the setup, like charts of accounts.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

J
Joshua

Accounting, 1-10 employees

Less than a year

5.0

Quickbooks in your pocket!

Pros

We used QuickBooks Premier from 2015-2019, and when our new company needed accounting software, we tried QuickBooks Online. It's more convenient than the desktop version, allowing us to access it from our phones and laptops anywhere.

Cons

I haven't encountered a bug, but one of our employees uses an older phone, and it messed up what he sees. I think it's because the phone is very old.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 1-10 employees

More than a year

5.0

Good value and effective

Pros

The clarity once the data is entered is excellent.

Cons

Some categorizations between account types are challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

T
Tina

Non-Profit Organization Management, 1-10 employees

More than a year

1.0

What I hate about QuickBooks Online

Pros

Nothing. Absolutely nothing. The worst part was being unable to correct the address on W-9s.

Cons

Everything. As a QB desktop user, it is much more functional for fund accounting in the non-profit setting.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

3

Functionality

1

J
Juliet

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Serenic Navigator Alternative: QBO

Pros

QuickBooks Online provides features that make managing non-profit accounting in real-time easy.

Cons

QuickBooks Online has been flawless for the past year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alcidio

Capital Markets, 1-10 employees

Less than 6 months

5.0

QuickBooksonline

Pros

This software is very useful because it's easy to learn and understand and is internationally accessible.

Cons

Their customer care is very, very good.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

R
Robert

Financial Services, 51-100 employees

Less than 6 months

5.0

QuickBooks is simple and easy to use

Pros

QuickBooks makes general accounting functions accessible to ordinary people. Easy to set up and start. Easy to import account statements and reconcile balances. Easy to track incoming and outgoing payments.

Cons

It's hard to find anything negative. QuickBooks has streamlined the process very well, making it an easy solution for bookkeeping and accounting needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

10

A
Alan

Financial Services, 11-50 employees

More than a year

5.0

Quickbooks is great for your small business

Pros

QuickBooks Online is a powerful tool for growing your small business. It has helped us immensely.

Cons

QuickBooks Online was initially difficult to learn, but it gets easier over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hartley

Automotive, 1-10 employees

More than a year

5.0

Extremely easy and helpful to use!

Pros

What I enjoy most about QuickBooks is how the site is organized and labeled. I can quickly find what I need to complete any tasks.

Cons

My least favorite thing about QuickBooks is that removing employees from payroll can be tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10