Johnathan
Wireless, 1-10 employees
“me and quikbooks
Pros
The system's ingenuity, robust network, and efficient monitoring are impressive.
Cons
The most challenging aspect was setting up the new software.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
10
Functionality
10
Beau
Accounting, 1-10 employees
Less than 6 months
“Heck yeah!!
Pros
I found it simple to navigate and locate everything I needed.
Cons
Initially, I didn't care for the layout, but it was easy to adjust to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aroldo
Facilities Services, 500+ employees
More than a year
“QuickBooks Online Is Highly Reliable and Easy to Use
Pros
QuickBooks Online is a dependable and simple accounting solution with excellent capabilities.
Cons
I have absolutely no complaints about QuickBooks Online; it's fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ericka
Retail, 11-50 employees
More than a year
“Small wireless company
Pros
It's simple, provides accurate invoicing, and simplifies accounting. It's overall fantastic for small businesses with multiple locations.
Cons
I have never faced any problems with this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mario
Construction, 1-10 employees
More than a year
“Great software but low quality customer service
Pros
I like how easy this software is to use and the helpful features it offers, such as quick receipt uploads.
Cons
The customer service for the software isn't great. Response times for inquiries can be between 30 minutes to an hour via chat or phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Cecilia
Hospitality, 1-10 employees
Less than a year
“QuickBooks. My experience.
Pros
QuickBooks offers fantastic accounting features that simplify tracking income and expenses, sending invoices, and managing finances for small businesses. It seamlessly integrates with bank accounts and credit cards, making it easy to import and categorize transactions. Many users like the intuitive interface and the insights it provides into business performance.
Cons
A common issue is the less-than-stellar customer support, making it hard to get assistance when problems arise. Another frustration is the frequent price hikes, which feel constant. New users often struggle with the software's learning curve, finding it a bit complex for basic bookkeeping. Additionally, there have been reports of glitches and synchronization problems, especially with the online version, which can be quite annoying. Some users feel that QuickBooks prioritizes profit over improving user experience and addressing customer feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Recreational Facilities and Services, 11-50 employees
More than a year
“Fantastic product
Pros
I love all the integrations and functionality.
Cons
QuickBooks Online has become my favorite choice after transitioning from the desktop version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurence
Marketing and Advertising, 1-10 employees
More than a year
“Quickbooks Online
Pros
It's simple and manages basic accounting workflows effectively.
Cons
It can be glitchy and less advanced than other solutions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
5
Joanna
Accounting, 1-10 employees
More than a year
“QBO Review
Pros
The software is simple to understand and intuitive.
Cons
I dislike the frequent updates and changes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Myles
Banking, 11-50 employees
More than a year
“Great accounting software
Pros
It works well and integrates with most online banking services.
Cons
It takes some time to learn and understand the system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Sujata
Financial Services, 500+ employees
Less than 6 months
“The best Software for small business
Pros
There are various plans available for different users and needs. It's intuitive and doesn't require a contract. Integration with third-party apps is smooth.
Cons
It's not GAAP compliant, and importing previous QuickBooks files can be time-consuming. It also requires an Internet connection to function.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tucker
Financial Services, 1-10 employees
More than a year
“Efficient and thorough payment and payroll processor
Pros
The ease of administration and the trust I developed in receiving documents and payroll on time directly into my bank account is commendable.
Cons
The pricing is somewhat high compared to competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Roger
Transportation/Trucking/Railroad, 11-50 employees
“powerful cloud accounting
Pros
The functionality is excellent and fulfills all my monthly accounting needs. It's simple and perfect for preparing financial reports.
Cons
Being online-based, I can access it anywhere with internet connectivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bianca
Logistics and Supply Chain, 1-10 employees
Less than a year
“QuickBooks Review
Pros
I like the intuitive interface. It's simple to learn and easy to navigate.
Cons
I really enjoy using QuickBooks. There are no drawbacks for me; it meets all our needs perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Parth
Hospitality, 500+ employees
Less than 6 months
“Quickbooks Review
Pros
What I enjoy the most is the excellent interface.
Cons
The least favorable aspect that can be mentioned is...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Autumn
Retail, 51-100 employees
More than a year
“Great company for small businesses
Pros
It integrates seamlessly with a variety of third-party apps and platforms. Automatic backup, security, and multi-user access are also great features.
Cons
You can't switch the version of QBO. Some workflows and features lack the desired flexibility.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Melinda
Construction, 1-10 employees
More than a year
“Great for a beginner
Pros
The functionality is definitely worth it. Even though I'm not tech-savvy, I find it very simple to use.
Cons
I dislike the fees associated with card processing and payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachid
Banking, 500+ employees
Less than a year
“QuickBooks online
Pros
My favorite feature is the option to personalize invoices and organize inventory.
Cons
The online accounting feature is my least favorite part of QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raegan
Utilities, 51-100 employees
“QuickBooks Online Better for Small Businesses
Pros
This platform is a step-by-step accounting software with some limitations for governmental entities or large businesses. However, it's fantastic for small businesses.
Cons
The capabilities for governmental entities are very limited. I was dissatisfied with the software's flow compared to other platforms I use, so I didn't switch to QuickBooks.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
5
Functionality
3
Amy
Printing, 1-10 employees
More than a year
“An Easy Way to Manage Your Business
Pros
QuickBooks Online is essential for our daily operations and keeping track of everything for our accountant. Creating invoices and payables reports is a breeze. It's also very convenient to access on my phone when I'm away from the office.
Cons
It took me a while to get used to the new invoicing layout. Although it's more streamlined for mobile, it was less intuitive on a computer at first but has improved over time. Another issue I have with QuickBooks Online is QuickBooks BillPay, which claims to process payments within 3 days but often takes a week without notice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kelli
Individual & Family Services, 1-10 employees
More than a year
“Ease of Use
Pros
QuickBooks feels pretty self-explanatory to me, which is really useful. I like being able to use it independently without having to ask my employer for help with my timesheet, time off, vacation requests, etc.
Cons
This might be my own mistake, but I've noticed I have separate sign-ins for submitting time and viewing my paystub, and I can't always access both.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
amanda
Accounting, 11-50 employees
More than a year
“Alot of time learning the system
Pros
It's very good for quarterly tax purposes.
Cons
I dislike the extensive training required for others in our office to use it. A simpler version would help keep operation costs low.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Loren
Health, Wellness and Fitness, 11-50 employees
More than a year
“Overall useful
Pros
The best feature is being able to access it from anywhere.
Cons
Communication/transfer from desktop to online isn't fully complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Megan
Education Management, 500+ employees
Less than 6 months
“QuickBooks Online
Pros
It's relatively simple to use. An excellent way to track business expenses, cheaper than the desktop version, and simpler to use.
Cons
I don't really have any complaints about it, except that you can't upload files.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Gene
Entertainment, 11-50 employees
Less than a year
“Best Business Accounting Software out there
Pros
I like that it allowed us to start using it immediately and was very effective in organizing our business.
Cons
If you have no prior experience, like us, you'll need to figure your way around the software initially.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Kate
Retail, 11-50 employees
More than a year
“QuickBooks
Pros
In my experience, it's the fastest way to handle direct deposits. Bank holidays only delay it if submitted when banks are closed.
Cons
I wish there was a better way to organize all my paystubs, like a dashboard.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Madeline
Retail, 1-10 employees
More than a year
“So helpful for tracking invoices
Pros
It's great for tracking open invoices through QuickBooks and reminding people about payments.
Cons
I think the interface could be more simplified.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Ellie
E-Learning, 11-50 employees
More than a year
“QuickBooks Review
Pros
It's easy to navigate to the necessary areas of the website. It shows when payments have been automatically matched to invoices, saves customer details for future invoicing, has a simple search bar to quickly find invoices, and makes voiding/canceling invoices simple. I can view all invoices, not just the ones I've sent, and the system sends automatic follow-up emails.
Cons
Once, the system didn't recognize a customer email address due to an unrecognized symbol, and I had to ask for an alternative address.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Retail, 11-50 employees
More than a year
“Quickbooks for quick accounting
Pros
It keeps everything organized. Once I enter information, it uses that data for all my accounting needs, ensuring compliance with city/state laws and business requirements.
Cons
The setup process can be repetitive, but once it's done, you won't need to do it again unless something changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Sheena
Automotive, 11-50 employees
Less than 6 months
“Great for payroll
Pros
What I liked most about the program is the easy navigation and intuitive interface.
Cons
I haven't found any downsides yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Andrew
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Quick and easy
Pros
It's easy to use on my phone, and I love the app. Very helpful!
Cons
There's nothing wrong with the app. I wouldn't change anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Adam
Marketing and Advertising, 1-10 employees
More than a year
“The swiss knife of accounting
Pros
The software's design is generally intuitive. I studied accounting, but even my team members who didn't had an easy time with the learning curve. I also like that it is Cloud-Based, allowing the entire team to access it from different devices. Another feature I thoroughly enjoyed is the automated reports, which I set to be sent automatically to the management team before every performance meeting.
Cons
Customer support is slow to resolve inquiries. On some occasions, they take several days and restart the resolution process from scratch when we follow up.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Anne
Hospital & Health Care, 1-10 employees
More than a year
“Quickbooks, many bells and whistles but overkill and over-clicking for a small business
Pros
It's a way to record deposits, links with my bank, and provides a platform to communicate with our CPA.
Cons
Too many unused features can't be hidden. The app constantly tries to sell more services despite my subscription. Something simple like saving a deposit without leaving the page can't be done. If I don't save, get distracted, and it times out, I lose my deposit, which may have had 20 items pending.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
8
Functionality
4
Nicholas
Retail, 500+ employees
More than a year
“Books need to get done quickly
Pros
Honestly, the ease of the platform, the interface, and the ability to locate any information quickly with a click of a button.
Cons
There's nothing I dislike. Occasionally, the program randomly crashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kris
Individual & Family Services, 11-50 employees
More than a year
“Ease of QuickBooks Online
Pros
Everything is streamlined and customizable without needing help. When I do need help, the resources are available and valuable.
Cons
Sometimes the help search doesn't provide the answers I need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Desiree
Facilities Services, 1-10 employees
More than a year
“Best Online Business Management Software
Pros
I love that it gives me all the features of a regular business management software without needing the entire QuickBooks program on my computer. I can also log on from different computers, and all my files are backed up.
Cons
I hate that my files are at risk of being erased or compromised.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Melina
Not specified, 51-100 employees
Less than a year
“Quickbooks
Pros
QuickBooks is efficient in tracking expenses and balancing books.
Cons
It can become disorganized if an expense isn't connected to the budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kris
Individual & Family Services, 11-50 employees
More than a year
“Ease of QuickBooks Online
Pros
Everything is streamlined and customizable without needing assistance. When I do need help, the resources are available and valuable.
Cons
Sometimes the help search doesn't provide the answers I need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Desiree
Facilities Services, 1-10 employees
More than a year
“Best Online Business Management Software
Pros
I love that it provides all the benefits and features of a regular business management software without requiring payment or computer space for the entire QuickBooks program. I can log in from any computer, and all my files are backed up.
Cons
I dislike the risk of having all my files erased or compromised.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Melina
Not specified, 51-100 employees
Less than a year
“Quickbooks
Pros
QuickBooks is effective in tracking expenses and balancing books.
Cons
It can occasionally become disorganized if an expense isn't connected to the budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john
Accounting, 11-50 employees
More than a year
“Wow accounting professional software
Pros
MIS reports, bank reconciliation, posting entries, compiling ledgers, and generating exceptional reports.
Cons
PNL, balance sheet, and GL ledger reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joana
Broadcast Media, 1-10 employees
“Small business online software
Pros
I like how I can promote my products for my small online business.
Cons
I dislike some of its features, including the ads.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Robert
Sporting Goods, 1-10 employees
More than a year
“Happy with quick book online
Pros
Easy to navigate and the support is excellent.
Cons
Custom fields are difficult to set up for our company's needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Curtis
Retail, 1-10 employees
Less than 6 months
“Just go somewhere else!
Pros
I liked the discount and being able to use it from other computers. Nothing else!
Cons
I've been using QB Pro, and this is nothing like it. It's hard to navigate and use.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
3
Functionality
1
Tatiana
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“Business owner friendly software
Pros
Invoicing and billing have been easier since implementing this software. I can email invoices directly from the system.
Cons
Navigating through the system can be quite complex.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
10
Elliot
Construction, 11-50 employees
More than a year
“Love this software
Pros
It's simple to handle payroll with this software.
Cons
There is nothing to dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Veterinary, 11-50 employees
More than a year
“Not worth the money
Pros
Can be accessed from anywhere, including by my accountant.
Cons
Nothing in it is ever accurate. I keep my own Excel spreadsheets to know my company's financial status.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Raymond
Outsourcing/Offshoring, 500+ employees
Less than a year
“Great Experience
Pros
As an administrator, it is simple to create user profiles.
Cons
As an administrator of QuickBooks, I have no issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
islame
Animation, 1-10 employees
“effective, simple to use, and reasonably priced bookkeeping tool"
Pros
We value how easy it is to start an accounting journal entry for new entities, each with its own balance sheet. It offers a wide range of customizable features. QB connects to factoring accounts in North America and most banking APIs. Very affordable for all business sizes and use cases.
Cons
Customizing the accounting ledger is challenging. The audit log tracking time and location is useful for monitoring contractor activity. It would be great if GAAP/IFRS forms for securities reporting and auditing were preconfigured. Errors occur during synchronization if inventory or fleet management systems don't have stable connectivity. Clear instructions are needed for project accounting to avoid duplicate partners in the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jodi
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great system for small business owners
Pros
Easy setup. Simple to use for a new user. Highly recommend.
Cons
The initial setup cost was somewhat high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9