Total 86 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

19%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
Johnathan

Wireless, 1-10 employees

4.0

me and quikbooks

Pros

The system's ingenuity, robust network, and efficient monitoring are impressive.

Cons

The most challenging aspect was setting up the new software.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

10

B
Beau

Accounting, 1-10 employees

Less than 6 months

5.0

Heck yeah!!

Pros

I found it simple to navigate and locate everything I needed.

Cons

Initially, I didn't care for the layout, but it was easy to adjust to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aroldo

Facilities Services, 500+ employees

More than a year

5.0

QuickBooks Online Is Highly Reliable and Easy to Use

Pros

QuickBooks Online is a dependable and simple accounting solution with excellent capabilities.

Cons

I have absolutely no complaints about QuickBooks Online; it's fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Ericka

Retail, 11-50 employees

More than a year

5.0

Small wireless company

Pros

It's simple, provides accurate invoicing, and simplifies accounting. It's overall fantastic for small businesses with multiple locations.

Cons

I have never faced any problems with this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mario

Construction, 1-10 employees

More than a year

4.0

Great software but low quality customer service

Pros

I like how easy this software is to use and the helpful features it offers, such as quick receipt uploads.

Cons

The customer service for the software isn't great. Response times for inquiries can be between 30 minutes to an hour via chat or phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

C
Cecilia

Hospitality, 1-10 employees

Less than a year

5.0

QuickBooks. My experience.

Pros

QuickBooks offers fantastic accounting features that simplify tracking income and expenses, sending invoices, and managing finances for small businesses. It seamlessly integrates with bank accounts and credit cards, making it easy to import and categorize transactions. Many users like the intuitive interface and the insights it provides into business performance.

Cons

A common issue is the less-than-stellar customer support, making it hard to get assistance when problems arise. Another frustration is the frequent price hikes, which feel constant. New users often struggle with the software's learning curve, finding it a bit complex for basic bookkeeping. Additionally, there have been reports of glitches and synchronization problems, especially with the online version, which can be quite annoying. Some users feel that QuickBooks prioritizes profit over improving user experience and addressing customer feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sarah

Recreational Facilities and Services, 11-50 employees

More than a year

5.0

Fantastic product

Pros

I love all the integrations and functionality.

Cons

QuickBooks Online has become my favorite choice after transitioning from the desktop version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Laurence

Marketing and Advertising, 1-10 employees

More than a year

3.0

Quickbooks Online

Pros

It's simple and manages basic accounting workflows effectively.

Cons

It can be glitchy and less advanced than other solutions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

5

J
Joanna

Accounting, 1-10 employees

More than a year

5.0

QBO Review

Pros

The software is simple to understand and intuitive.

Cons

I dislike the frequent updates and changes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M
Myles

Banking, 11-50 employees

More than a year

4.0

Great accounting software

Pros

It works well and integrates with most online banking services.

Cons

It takes some time to learn and understand the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

S
Sujata

Financial Services, 500+ employees

Less than 6 months

5.0

The best Software for small business

Pros

There are various plans available for different users and needs. It's intuitive and doesn't require a contract. Integration with third-party apps is smooth.

Cons

It's not GAAP compliant, and importing previous QuickBooks files can be time-consuming. It also requires an Internet connection to function.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tucker

Financial Services, 1-10 employees

More than a year

4.0

Efficient and thorough payment and payroll processor

Pros

The ease of administration and the trust I developed in receiving documents and payroll on time directly into my bank account is commendable.

Cons

The pricing is somewhat high compared to competitors.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Roger

Transportation/Trucking/Railroad, 11-50 employees

4.0

powerful cloud accounting

Pros

The functionality is excellent and fulfills all my monthly accounting needs. It's simple and perfect for preparing financial reports.

Cons

Being online-based, I can access it anywhere with internet connectivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bianca

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0

QuickBooks Review

Pros

I like the intuitive interface. It's simple to learn and easy to navigate.

Cons

I really enjoy using QuickBooks. There are no drawbacks for me; it meets all our needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Parth

Hospitality, 500+ employees

Less than 6 months

5.0

Quickbooks Review

Pros

What I enjoy the most is the excellent interface.

Cons

The least favorable aspect that can be mentioned is...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Autumn

Retail, 51-100 employees

More than a year

5.0

Great company for small businesses

Pros

It integrates seamlessly with a variety of third-party apps and platforms. Automatic backup, security, and multi-user access are also great features.

Cons

You can't switch the version of QBO. Some workflows and features lack the desired flexibility.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M
Melinda

Construction, 1-10 employees

More than a year

5.0

Great for a beginner

Pros

The functionality is definitely worth it. Even though I'm not tech-savvy, I find it very simple to use.

Cons

I dislike the fees associated with card processing and payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachid

Banking, 500+ employees

Less than a year

5.0

QuickBooks online

Pros

My favorite feature is the option to personalize invoices and organize inventory.

Cons

The online accounting feature is my least favorite part of QuickBooks Online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Raegan

Utilities, 51-100 employees

2.0

QuickBooks Online Better for Small Businesses

Pros

This platform is a step-by-step accounting software with some limitations for governmental entities or large businesses. However, it's fantastic for small businesses.

Cons

The capabilities for governmental entities are very limited. I was dissatisfied with the software's flow compared to other platforms I use, so I didn't switch to QuickBooks.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

5

Functionality

3

A
Amy

Printing, 1-10 employees

More than a year

5.0

An Easy Way to Manage Your Business

Pros

QuickBooks Online is essential for our daily operations and keeping track of everything for our accountant. Creating invoices and payables reports is a breeze. It's also very convenient to access on my phone when I'm away from the office.

Cons

It took me a while to get used to the new invoicing layout. Although it's more streamlined for mobile, it was less intuitive on a computer at first but has improved over time. Another issue I have with QuickBooks Online is QuickBooks BillPay, which claims to process payments within 3 days but often takes a week without notice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10