Total 102 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

22%

3

Stars

7%

2

Stars

1%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Johnathan

Wireless, 1-10 employees

4.0
June 2024

me and quikbooks

Pros

The system's ingenuity, robust network, and efficient monitoring are impressive.

Cons

The most challenging aspect was setting up the new software.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

10

B

Beau

Accounting, 1-10 employees

Less than 6 months

5.0
June 2024

Heck yeah!!

Pros

I found it simple to navigate and locate everything I needed.

Cons

Initially, I didn't care for the layout, but it was easy to adjust to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aroldo

Facilities Services, 500+ employees

More than a year

5.0
June 2024

QuickBooks Online Is Highly Reliable and Easy to Use

Pros

QuickBooks Online is a dependable and simple accounting solution with excellent capabilities.

Cons

I have absolutely no complaints about QuickBooks Online; it's fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ericka

Retail, 11-50 employees

More than a year

5.0
June 2024

Small wireless company

Pros

It's simple, provides accurate invoicing, and simplifies accounting. It's overall fantastic for small businesses with multiple locations.

Cons

I have never faced any problems with this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mario

Construction, 1-10 employees

More than a year

4.0
June 2024

Great software but low quality customer service

Pros

I like how easy this software is to use and the helpful features it offers, such as quick receipt uploads.

Cons

The customer service for the software isn't great. Response times for inquiries can be between 30 minutes to an hour via chat or phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

C

Cecilia

Hospitality, 1-10 employees

Less than a year

5.0
June 2024

QuickBooks. My experience.

Pros

QuickBooks offers fantastic accounting features that simplify tracking income and expenses, sending invoices, and managing finances for small businesses. It seamlessly integrates with bank accounts and credit cards, making it easy to import and categorize transactions. Many users like the intuitive interface and the insights it provides into business performance.

Cons

A common issue is the less-than-stellar customer support, making it hard to get assistance when problems arise. Another frustration is the frequent price hikes, which feel constant. New users often struggle with the software's learning curve, finding it a bit complex for basic bookkeeping. Additionally, there have been reports of glitches and synchronization problems, especially with the online version, which can be quite annoying. Some users feel that QuickBooks prioritizes profit over improving user experience and addressing customer feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Recreational Facilities and Services, 11-50 employees

More than a year

5.0
June 2024

Fantastic product

Pros

I love all the integrations and functionality.

Cons

QuickBooks Online has become my favorite choice after transitioning from the desktop version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laurence

Marketing and Advertising, 1-10 employees

More than a year

3.0
June 2024

Quickbooks Online

Pros

It's simple and manages basic accounting workflows effectively.

Cons

It can be glitchy and less advanced than other solutions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

5

J

Joanna

Accounting, 1-10 employees

More than a year

5.0
June 2024

QBO Review

Pros

The software is simple to understand and intuitive.

Cons

I dislike the frequent updates and changes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Myles

Banking, 11-50 employees

More than a year

4.0
June 2024

Great accounting software

Pros

It works well and integrates with most online banking services.

Cons

It takes some time to learn and understand the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

S

Sujata

Financial Services, 500+ employees

Less than 6 months

5.0
June 2024

The best Software for small business

Pros

There are various plans available for different users and needs. It's intuitive and doesn't require a contract. Integration with third-party apps is smooth.

Cons

It's not GAAP compliant, and importing previous QuickBooks files can be time-consuming. It also requires an Internet connection to function.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tucker

Financial Services, 1-10 employees

More than a year

4.0
June 2024

Efficient and thorough payment and payroll processor

Pros

The ease of administration and the trust I developed in receiving documents and payroll on time directly into my bank account is commendable.

Cons

The pricing is somewhat high compared to competitors.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Roger

Transportation/Trucking/Railroad, 11-50 employees

4.0
June 2024

powerful cloud accounting

Pros

The functionality is excellent and fulfills all my monthly accounting needs. It's simple and perfect for preparing financial reports.

Cons

Being online-based, I can access it anywhere with internet connectivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bianca

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0
June 2024

QuickBooks Review

Pros

I like the intuitive interface. It's simple to learn and easy to navigate.

Cons

I really enjoy using QuickBooks. There are no drawbacks for me; it meets all our needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Parth

Hospitality, 500+ employees

Less than 6 months

5.0
June 2024

Quickbooks Review

Pros

What I enjoy the most is the excellent interface.

Cons

The least favorable aspect that can be mentioned is...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Autumn

Retail, 51-100 employees

More than a year

5.0
June 2024

Great company for small businesses

Pros

It integrates seamlessly with a variety of third-party apps and platforms. Automatic backup, security, and multi-user access are also great features.

Cons

You can't switch the version of QBO. Some workflows and features lack the desired flexibility.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M

Melinda

Construction, 1-10 employees

More than a year

5.0
June 2024

Great for a beginner

Pros

The functionality is definitely worth it. Even though I'm not tech-savvy, I find it very simple to use.

Cons

I dislike the fees associated with card processing and payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachid

Banking, 500+ employees

Less than a year

5.0
June 2024

QuickBooks online

Pros

My favorite feature is the option to personalize invoices and organize inventory.

Cons

The online accounting feature is my least favorite part of QuickBooks Online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raegan

Utilities, 51-100 employees

2.0
June 2024

QuickBooks Online Better for Small Businesses

Pros

This platform is a step-by-step accounting software with some limitations for governmental entities or large businesses. However, it's fantastic for small businesses.

Cons

The capabilities for governmental entities are very limited. I was dissatisfied with the software's flow compared to other platforms I use, so I didn't switch to QuickBooks.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

5

Functionality

3

A

Amy

Printing, 1-10 employees

More than a year

5.0
June 2024

An Easy Way to Manage Your Business

Pros

QuickBooks Online is essential for our daily operations and keeping track of everything for our accountant. Creating invoices and payables reports is a breeze. It's also very convenient to access on my phone when I'm away from the office.

Cons

It took me a while to get used to the new invoicing layout. Although it's more streamlined for mobile, it was less intuitive on a computer at first but has improved over time. Another issue I have with QuickBooks Online is QuickBooks BillPay, which claims to process payments within 3 days but often takes a week without notice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kelli

Individual & Family Services, 1-10 employees

More than a year

5.0
June 2024

Ease of Use

Pros

QuickBooks feels pretty self-explanatory to me, which is really useful. I like being able to use it independently without having to ask my employer for help with my timesheet, time off, vacation requests, etc.

Cons

This might be my own mistake, but I've noticed I have separate sign-ins for submitting time and viewing my paystub, and I can't always access both.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

amanda

Accounting, 11-50 employees

More than a year

5.0
June 2024

Alot of time learning the system

Pros

It's very good for quarterly tax purposes.

Cons

I dislike the extensive training required for others in our office to use it. A simpler version would help keep operation costs low.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

L

Loren

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
June 2024

Overall useful

Pros

The best feature is being able to access it from anywhere.

Cons

Communication/transfer from desktop to online isn't fully complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Megan

Education Management, 500+ employees

Less than 6 months

3.0
June 2024

QuickBooks Online

Pros

It's relatively simple to use. An excellent way to track business expenses, cheaper than the desktop version, and simpler to use.

Cons

I don't really have any complaints about it, except that you can't upload files.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

G

Gene

Entertainment, 11-50 employees

Less than a year

5.0
June 2024

Best Business Accounting Software out there

Pros

I like that it allowed us to start using it immediately and was very effective in organizing our business.

Cons

If you have no prior experience, like us, you'll need to figure your way around the software initially.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

K

Kate

Retail, 11-50 employees

More than a year

4.0
June 2024

QuickBooks

Pros

In my experience, it's the fastest way to handle direct deposits. Bank holidays only delay it if submitted when banks are closed.

Cons

I wish there was a better way to organize all my paystubs, like a dashboard.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

M

Madeline

Retail, 1-10 employees

More than a year

5.0
June 2024

So helpful for tracking invoices

Pros

It's great for tracking open invoices through QuickBooks and reminding people about payments.

Cons

I think the interface could be more simplified.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

E

Ellie

E-Learning, 11-50 employees

More than a year

5.0
June 2024

QuickBooks Review

Pros

It's easy to navigate to the necessary areas of the website. It shows when payments have been automatically matched to invoices, saves customer details for future invoicing, has a simple search bar to quickly find invoices, and makes voiding/canceling invoices simple. I can view all invoices, not just the ones I've sent, and the system sends automatic follow-up emails.

Cons

Once, the system didn't recognize a customer email address due to an unrecognized symbol, and I had to ask for an alternative address.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jennifer

Retail, 11-50 employees

More than a year

5.0
June 2024

Quickbooks for quick accounting

Pros

It keeps everything organized. Once I enter information, it uses that data for all my accounting needs, ensuring compliance with city/state laws and business requirements.

Cons

The setup process can be repetitive, but once it's done, you won't need to do it again unless something changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sheena

Automotive, 11-50 employees

Less than 6 months

5.0
June 2024

Great for payroll

Pros

What I liked most about the program is the easy navigation and intuitive interface.

Cons

I haven't found any downsides yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Andrew

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0
June 2024

Quick and easy

Pros

It's easy to use on my phone, and I love the app. Very helpful!

Cons

There's nothing wrong with the app. I wouldn't change anything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Adam

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2024

The swiss knife of accounting

Pros

The software's design is generally intuitive. I studied accounting, but even my team members who didn't had an easy time with the learning curve. I also like that it is Cloud-Based, allowing the entire team to access it from different devices. Another feature I thoroughly enjoyed is the automated reports, which I set to be sent automatically to the management team before every performance meeting.

Cons

Customer support is slow to resolve inquiries. On some occasions, they take several days and restart the resolution process from scratch when we follow up.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

10

A

Anne

Hospital & Health Care, 1-10 employees

More than a year

3.0
June 2024

Quickbooks, many bells and whistles but overkill and over-clicking for a small business

Pros

It's a way to record deposits, links with my bank, and provides a platform to communicate with our CPA.

Cons

Too many unused features can't be hidden. The app constantly tries to sell more services despite my subscription. Something simple like saving a deposit without leaving the page can't be done. If I don't save, get distracted, and it times out, I lose my deposit, which may have had 20 items pending.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

8

Functionality

4

N

Nicholas

Retail, 500+ employees

More than a year

5.0
June 2024

Books need to get done quickly

Pros

Honestly, the ease of the platform, the interface, and the ability to locate any information quickly with a click of a button.

Cons

There's nothing I dislike. Occasionally, the program randomly crashes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kris

Individual & Family Services, 11-50 employees

More than a year

5.0
June 2024

Ease of QuickBooks Online

Pros

Everything is streamlined and customizable without needing help. When I do need help, the resources are available and valuable.

Cons

Sometimes the help search doesn't provide the answers I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

Desiree

Facilities Services, 1-10 employees

More than a year

5.0
June 2024

Best Online Business Management Software

Pros

I love that it gives me all the features of a regular business management software without needing the entire QuickBooks program on my computer. I can also log on from different computers, and all my files are backed up.

Cons

I hate that my files are at risk of being erased or compromised.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

M

Melina

Not specified, 51-100 employees

Less than a year

5.0
June 2024

Quickbooks

Pros

QuickBooks is efficient in tracking expenses and balancing books.

Cons

It can become disorganized if an expense isn't connected to the budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kris

Individual & Family Services, 11-50 employees

More than a year

5.0
June 2024

Ease of QuickBooks Online

Pros

Everything is streamlined and customizable without needing assistance. When I do need help, the resources are available and valuable.

Cons

Sometimes the help search doesn't provide the answers I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

Desiree

Facilities Services, 1-10 employees

More than a year

5.0
June 2024

Best Online Business Management Software

Pros

I love that it provides all the benefits and features of a regular business management software without requiring payment or computer space for the entire QuickBooks program. I can log in from any computer, and all my files are backed up.

Cons

I dislike the risk of having all my files erased or compromised.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

M

Melina

Not specified, 51-100 employees

Less than a year

5.0
June 2024

Quickbooks

Pros

QuickBooks is effective in tracking expenses and balancing books.

Cons

It can occasionally become disorganized if an expense isn't connected to the budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

john

Accounting, 11-50 employees

More than a year

5.0
June 2024

Wow accounting professional software

Pros

MIS reports, bank reconciliation, posting entries, compiling ledgers, and generating exceptional reports.

Cons

PNL, balance sheet, and GL ledger reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joana

Broadcast Media, 1-10 employees

4.0
June 2024

Small business online software

Pros

I like how I can promote my products for my small online business.

Cons

I dislike some of its features, including the ads.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

R

Robert

Sporting Goods, 1-10 employees

More than a year

5.0
June 2024

Happy with quick book online

Pros

Easy to navigate and the support is excellent.

Cons

Custom fields are difficult to set up for our company's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Curtis

Retail, 1-10 employees

Less than 6 months

1.0
June 2024

Just go somewhere else!

Pros

I liked the discount and being able to use it from other computers. Nothing else!

Cons

I've been using QB Pro, and this is nothing like it. It's hard to navigate and use.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

3

Functionality

1

T

Tatiana

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
June 2024

Business owner friendly software

Pros

Invoicing and billing have been easier since implementing this software. I can email invoices directly from the system.

Cons

Navigating through the system can be quite complex.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

10

E

Elliot

Construction, 11-50 employees

More than a year

5.0
June 2024

Love this software

Pros

It's simple to handle payroll with this software.

Cons

There is nothing to dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Veterinary, 11-50 employees

More than a year

1.0
June 2024

Not worth the money

Pros

Can be accessed from anywhere, including by my accountant.

Cons

Nothing in it is ever accurate. I keep my own Excel spreadsheets to know my company's financial status.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

R

Raymond

Outsourcing/Offshoring, 500+ employees

Less than a year

5.0
June 2024

Great Experience

Pros

As an administrator, it is simple to create user profiles.

Cons

As an administrator of QuickBooks, I have no issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

islame

Animation, 1-10 employees

4.0
June 2024

effective, simple to use, and reasonably priced bookkeeping tool"

Pros

We value how easy it is to start an accounting journal entry for new entities, each with its own balance sheet. It offers a wide range of customizable features. QB connects to factoring accounts in North America and most banking APIs. Very affordable for all business sizes and use cases.

Cons

Customizing the accounting ledger is challenging. The audit log tracking time and location is useful for monitoring contractor activity. It would be great if GAAP/IFRS forms for securities reporting and auditing were preconfigured. Errors occur during synchronization if inventory or fleet management systems don't have stable connectivity. Clear instructions are needed for project accounting to avoid duplicate partners in the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jodi

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
June 2024

Great system for small business owners

Pros

Easy setup. Simple to use for a new user. Highly recommend.

Cons

The initial setup cost was somewhat high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9