Wireless, 1-10 employees
“me and quikbooks”
Pros
The system's ingenuity, robust network, and efficient monitoring are impressive.
Cons
The most challenging aspect was setting up the new software.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than 6 months
“Heck yeah!!”
Pros
I found it simple to navigate and locate everything I needed.
Cons
Initially, I didn't care for the layout, but it was easy to adjust to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 500+ employees
More than a year
“QuickBooks Online Is Highly Reliable and Easy to Use”
Pros
QuickBooks Online is a dependable and simple accounting solution with excellent capabilities.
Cons
I have absolutely no complaints about QuickBooks Online; it's fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
More than a year
“Small wireless company”
Pros
It's simple, provides accurate invoicing, and simplifies accounting. It's overall fantastic for small businesses with multiple locations.
Cons
I have never faced any problems with this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Great software but low quality customer service”
Pros
I like how easy this software is to use and the helpful features it offers, such as quick receipt uploads.
Cons
The customer service for the software isn't great. Response times for inquiries can be between 30 minutes to an hour via chat or phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Hospitality, 1-10 employees
Less than a year
“QuickBooks. My experience.”
Pros
QuickBooks offers fantastic accounting features that simplify tracking income and expenses, sending invoices, and managing finances for small businesses. It seamlessly integrates with bank accounts and credit cards, making it easy to import and categorize transactions. Many users like the intuitive interface and the insights it provides into business performance.
Cons
A common issue is the less-than-stellar customer support, making it hard to get assistance when problems arise. Another frustration is the frequent price hikes, which feel constant. New users often struggle with the software's learning curve, finding it a bit complex for basic bookkeeping. Additionally, there have been reports of glitches and synchronization problems, especially with the online version, which can be quite annoying. Some users feel that QuickBooks prioritizes profit over improving user experience and addressing customer feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Recreational Facilities and Services, 11-50 employees
More than a year
“Fantastic product”
Pros
I love all the integrations and functionality.
Cons
QuickBooks Online has become my favorite choice after transitioning from the desktop version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Quickbooks Online”
Pros
It's simple and manages basic accounting workflows effectively.
Cons
It can be glitchy and less advanced than other solutions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
5
Accounting, 1-10 employees
More than a year
“QBO Review”
Pros
The software is simple to understand and intuitive.
Cons
I dislike the frequent updates and changes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Banking, 11-50 employees
More than a year
“Great accounting software”
Pros
It works well and integrates with most online banking services.
Cons
It takes some time to learn and understand the system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Financial Services, 500+ employees
Less than 6 months
“The best Software for small business”
Pros
There are various plans available for different users and needs. It's intuitive and doesn't require a contract. Integration with third-party apps is smooth.
Cons
It's not GAAP compliant, and importing previous QuickBooks files can be time-consuming. It also requires an Internet connection to function.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“Efficient and thorough payment and payroll processor”
Pros
The ease of administration and the trust I developed in receiving documents and payroll on time directly into my bank account is commendable.
Cons
The pricing is somewhat high compared to competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Transportation/Trucking/Railroad, 11-50 employees
“powerful cloud accounting”
Pros
The functionality is excellent and fulfills all my monthly accounting needs. It's simple and perfect for preparing financial reports.
Cons
Being online-based, I can access it anywhere with internet connectivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logistics and Supply Chain, 1-10 employees
Less than a year
“QuickBooks Review”
Pros
I like the intuitive interface. It's simple to learn and easy to navigate.
Cons
I really enjoy using QuickBooks. There are no drawbacks for me; it meets all our needs perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 500+ employees
Less than 6 months
“Quickbooks Review”
Pros
What I enjoy the most is the excellent interface.
Cons
The least favorable aspect that can be mentioned is...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Retail, 51-100 employees
More than a year
“Great company for small businesses”
Pros
It integrates seamlessly with a variety of third-party apps and platforms. Automatic backup, security, and multi-user access are also great features.
Cons
You can't switch the version of QBO. Some workflows and features lack the desired flexibility.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Great for a beginner”
Pros
The functionality is definitely worth it. Even though I'm not tech-savvy, I find it very simple to use.
Cons
I dislike the fees associated with card processing and payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than a year
“QuickBooks online”
Pros
My favorite feature is the option to personalize invoices and organize inventory.
Cons
The online accounting feature is my least favorite part of QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Utilities, 51-100 employees
“QuickBooks Online Better for Small Businesses”
Pros
This platform is a step-by-step accounting software with some limitations for governmental entities or large businesses. However, it's fantastic for small businesses.
Cons
The capabilities for governmental entities are very limited. I was dissatisfied with the software's flow compared to other platforms I use, so I didn't switch to QuickBooks.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
5
Functionality
3
Printing, 1-10 employees
More than a year
“An Easy Way to Manage Your Business”
Pros
QuickBooks Online is essential for our daily operations and keeping track of everything for our accountant. Creating invoices and payables reports is a breeze. It's also very convenient to access on my phone when I'm away from the office.
Cons
It took me a while to get used to the new invoicing layout. Although it's more streamlined for mobile, it was less intuitive on a computer at first but has improved over time. Another issue I have with QuickBooks Online is QuickBooks BillPay, which claims to process payments within 3 days but often takes a week without notice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10