Rippling Spend Reviews
Total 205 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars20%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Research, 51-100 employees
“feature-rich first impression
Pros
Number of features blew me away, payroll, benefits, time tracking. And for a first-timer, it was way easier to set up than I thought. My favorite thing is the notification bell and I never miss a task or a training deadline now. The whole onboarding was so fast and smooth, I knocked out all my tasks in no time.
Cons
I have no real complaints right now. My only wish is that the customer support could be a little better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Sanika K.
Marketing and Advertising, 11-50 employees
“Top-tier and easy navigation
Pros
The navigation is top-tier. You can just bounce around to different sections so easily. Never get lost.
Cons
There is nothing I don't like. Everything is just super, super easy. I love it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dafne M.
Accounting, 1-10 employees
“must-have for daily tasks
Pros
It is just easy. We got it set up in no time, it has all the features we need and it plays nice with our other tools. Customer support has been awsome too. It's become a must-have for our daily workflow.
Cons
For a new user like me, it can take a little while to fully understand everything it can do but it's really useful once you get the hang of it!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Insurance, 101-500 employees
“Quick setup and helpful support
Pros
I like how easy it is to find any info I need. The setup was quick and honestly their customer support is actually helpful.
Cons
As of right now, I don't have any dislikes when it comes to Rippling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nidia S.
Real Estate, 1-10 employees
“Everything in one place
Pros
The best thing about Rippling? Everything is in one place. No more juggling a million different apps.
Cons
There's nothing I dislike. It's very user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth M.
Information Technology and Services, 11-50 employees
“Smooth integrations, simple interface
Pros
The amount of integrations is crazy and the interface is easy to use. They really thought of everything.
Cons
Every time I want to add a new feature, I have to talk to sales. I wish they would just show me the price and let me add it myself. It would save me a lot of time and headache.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Camie h.
Consumer Goods, 51-100 employees
“super friendly for new users
Pros
First time using it and I've had zero problems. The website is super friendly and easy to figure out. As a new user, I really appreciate that.
Cons
Nothing of note so far. I've only been using the software for about 4 weeks now and nothing bad has stood out to me yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darian G.
Government Administration, 51-100 employees
“A lifesaver for remembering tasks
Pros
I'm a big fan of how easy it is to use Rippling. Plus, it sends you those email notifications for tasks you gotta do which is a lifesaver for remembering stuff.
Cons
Haha I have more likes than dislikes but I would say I'd like an easier way to find my insurance files.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Health, Wellness and Fitness, 51-100 employees
“so easy even for beginners
Pros
The best part? It's so easy to use!! Like even if you're not good with technology, you can totally figure this out. No joke.
Cons
There are so many features to learn and dig into and I just wish the trainings were a little easier to follow.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Melvin R.
Automotive, 51-100 employees
“very great payroll application
Pros
the whole system is just so user-friendly. It doesn't make things complicated.
Cons
Nothing. It is a very great payroll application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 500+ employees
“clean and easy UI
Pros
The UI is�chef's kiss. So clean and easy to use. I never have to hunt for things.
Cons
There's a relatively slow buffer time when I'm clocking in or out.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Telecommunications, 11-50 employees
“Huge win for integration
Pros
Love that everything is integrated. I can check my paystub, request PTO, get tax docs... all of it. And it's all so simple to use. Huge win.
Cons
The tax return form processing step is a bit slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Amogh K.
Computer Software, 51-100 employees
“efficient & well-integrated
Pros
It handles all my day-to-day stuff quickly and efficiently. It slid right into the software we already use so it was really easy to get going in my company. I get notifications for all my onboarding tasks which makes it way easier to keep track of what I need to do.
Cons
It doesn't really lack anything specific so there's not much to dislike. I just wish it had a few more features and a better support system, maybe by adding a chatbot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yulihannys P.
Hospitality, 11-50 employees
“My essential work tracker
Pros
The most helpful thing for me about this software is being able to check all the hours I've worked and track down my previous hours. I also like seeing my schedule. I think it has a lot of potential and uses for a large group of workers.
Cons
The one thing I'd change is that it can be a little hard to adjust my work hours sometimes. It's not a huge deal but I wish it was easier to edit them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Real Estate, 101-500 employees
“excellent spend management feature
Pros
I find it very user-friendly. I actually like the constant updates that remind me about tasks or other things I need to finish. My favorite part is the Spend Management feature for my expense reports & it's so convenient! All I have to do is respond to text messages with a memo about my purchase.
Cons
Haven't run into anything I specifically dislike yet. I'm only a few months in and so far, everything is working out just fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keara C.
Non-Profit Organization Management, 51-100 employees
“Easy to use and find
Pros
Appreciate how easy it is to find my way around the platform and find what I'm looking for.
Cons
Sometimes the third-party apps don't connect well with it. When that happens, I just refresh the page or close my browser and that usually does the trick.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Commercial Real Estate, 1-10 employees
“The best platform for setup
Pros
The interface is the best thing it has to offer. The payments are fast, I use it all the time and the customer support is really good. For getting everything set up, it's the best platform. The integration... wow. There are so many features too.
Cons
You have to log in every time you use a new device.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremy E.
Computer Software, 11-50 employees
“best system for all expenses
Pros
My CFO suggested we switch to it to handle all our credit card and general expenses in one place and I've been impressed with how easy the system is to use.
Cons
I wish there were some AI or automated processes to help me categorize and enter my monthly recurring expenses more easily.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jaclyn J.
Motion Pictures and Film, 101-500 employees
“A clean and smooth switch
Pros
The user interface is very clean, understandable and easy to take in. I love that when I'm submitting receipts, it fills in the total for me automatically. Switching from our old platform to Rippling was almost too easy. My team uses it every single day.
Cons
The totals for my vacation hours took a bit to load which made it hard to put in my time-off request.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Human Resources, 51-100 employees
“easy access on any device
Pros
I like the easy access. I can use it on my phone or my desktop to handle things like payment tracking and filing for PTO.
Cons
No dislikes. Everything seems to be working as expected and it's pretty easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10