Total 205 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

20%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DH

Derek H.

Telecommunications, 101-500 employees

5.0
April 2025

I'm impressed!

Pros

Okay, I'm not gonna lie, I was totally skeptical about switching to Rippling. But wow, it was literally the best decision we've made. It's so easy to find your way around and it has everything we need all in one spot. If you're thinking about trying it, just do it. You won't regret it.

Cons

I do wish Rippling Spend had a bit more functionality, like letting me replace a receipt if I accidentally upload the wrong one.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Hospital & Health Care, 101-500 employees

5.0
April 2025

So easy to find everything

Pros

Once the website and app were set up, I found it really easy to get in and find what I need. My salary, benefits and PTO are all laid out in a way that's easy to read. Putting in PTO requests is simple and I get a notification as soon as they're approved. For me, the key word here is "easy."

Cons

I'm wondering why my PTO/CME isn't just a flat 8.0 hours so I'll have to ask my HR department about that.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

TC

Thomas C.

Mechanical or Industrial Engineering, 51-100 employees

5.0
April 2025

easy hours and job tracking

Pros

With my jobs and categories already set up, it's easy for me to add more and put in my hours whenever I need to.

Cons

Nothing, it's a good program. It's new and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Legal Services, 500+ employees

4.0
April 2025

grow your business smoothly

Pros

We've been using it for a while now and honestly, it's one of the smoothest platforms we've used. What I love most is how it puts HR, payroll, benefits and IT all in one clean, easy-to-use system. Onboarding new people takes minutes ,not hours because everything from their email setup to picking benefits can be automated. The whole look and feel is modern and makes sense which makes my daily admin work way less of a headache. I'm a huge fan of the device and app management features and it's like having an IT person on staff without actually having to hire one. Plus since we have people in other countries, the international payroll support is a massive win. If you're a company that's growing and you want an all-in-one system that actually makes things easier, it is totally worth it.

Cons

The way they price things is flexible but the cost can really add up fast as you add more features. You might start with just payroll but once you need IT or time tracking, it can get more expensive than other all-in-one options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Biotechnology, 51-100 employees

5.0
April 2025

perfectly interactive task flow

Pros

One of the first things I noticed was how great the overall structure is. The flow from task to task is so interactive.

Cons

Nothing, really. Maybe it could use a few more graphics or visuals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Civil Engineering, 51-100 employees

5.0
April 2025

Receipt submission made easy

Pros

I am always impressed by how easy it is to submit my receipts. The entire workflow is perfectly simple. If I have a receipt, I just take a picture of it with my phone and then submit it through the app.

Cons

I don't like that I have to enter a job number for every expense, since not all of my expenses are for a specific project.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Online Media, 51-100 employees

5.0
April 2025

clean, simple and neat

Pros

I find it super easy to use and get around. It's nice to look at and easy to sign into. Doing tasks in it is simple. I just like how everything is clean and neat.

Cons

"Spend" tab could be a little more simpler, I think. I sometimes get confused moving between cards and expenses and all that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DS

Derry S.

Accounting, 1-10 employees

5.0
April 2025

Exactly what i need!

Pros

The best thing about it for me is that it's really easy to use! I'm always able to find exactly what I need and I can go through everything without having any problems.

Cons

It does everything I need it to do. I don't really see a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Adam B

Information Technology and Services, 51-100 employees

5.0
April 2025

clear time off, unclear menus

Pros

I really like how much information I can see about my time off, both in how much time I'm accruing and when I have time scheduled to be off.

Cons

Sometimes the words they use for menus aren't super clear. Like, what exactly is "Spend"?

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JS

Jeff S.

Information Technology and Services, 1-10 employees

5.0
April 2025

Top-notch service and global power

Pros

First off, the service I have received since I started using it has been top-notch. They are always quick to respond and seem very driven to get me the help that I need. Secondly this platform is genuinely easy to use and this is coming from someone who is not super tech-smart. Lastly, I'm impressed with Rippling's global capabilities, including their EOR services, Global Employment Platforms, Contractor Management Software and their multi-country payroll software.

Cons

No cons. The little challenges are the same as any other system. Every company uses a bot for help first but the cool part is that if you ask, the bot will connect you to a real person.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Investment Banking, 51-100 employees

5.0
April 2025

My easy mobile HR hub

Pros

It makes it incredibly easy for me to access all my pay information and manage my personal details. I love how I can view my time off balance and request days off directly through the app on my phone.

Cons

I miss important update emails because they get buried in my inbox.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mental Health Care, 11-50 employees

5.0
April 2025

My effortless management dashboard

Pros

I love that my pay stubs are easy to find, that scheduling time off even partial days, is simple and that approving my employees' time off requests can be done in just one click. It makes it so easy to do any task and you don't have to hunt through their platform to find stuff. It has a very user-friendly interface that I don't have to think about.

Cons

I'm only writing this because the review form made me & I really don't have anything I dislike about it! I forget that you have to switch between your employee and employer accounts to do different things. It just stays on whatever you used last.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN

Makiko N.

Computer & Network Security, 101-500 employees

5.0
April 2025

simple card sign-up

Pros

For me, the most useful part is being able to register my company card.

Cons

It would be more useful for me if it was available in my local language.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

DB

Dinesh B.

Higher Education, 500+ employees

4.0
April 2025

powerful reports for managers

Pros

As a manager, I really appreciate the ability to easily run reports and track payroll history for my team. It makes my job so much simpler.

Cons

The interface can feel like a lot sometimes, especially if you're new. There are just so many features packed in there.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

5.0
April 2025

easy, convenient and reliable

Pros

My experience has been that it is easy to use, it's convenient and it's reliable for all my day-to-day tasks.

Cons

Don't have anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 101-500 employees

5.0
March 2025

User-friendly and easy

Pros

My overall experience withthis tool is really great. It's so user-friendly and I can easily get to any information I need.

Cons

No dislikes from me. it is amazing. It would be a great help if the HR chat or my main point of contact were included right on the dashboard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP

Dan P.

Computer Software, 51-100 employees

5.0
March 2025

great onboarding experience

Pros

I really appreciate how smooth and simple everything is with Rippling. My onboarding was quick, I found all my documents easily and my payments are always on time with a clear breakdown. The interface is clean and makes sense and I love that I can manage all my info and log into many of my apps from one place without a bunch of back-and-forth emails.

Cons

Honestly, so far I can't think of anything I dislike from my time using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Entertainment, 101-500 employees

4.0
March 2025

strong foundation with minor gaps

Pros

We appreciate how Rippling's platform is set up with different modules. It lets us set up a base structure for our data that then works across every part of the system. This base data then drives all our policies, reporting and automation everywhere else. it is very easy to use, whether you're an IT person like me or just a regular user. The menus are simple and the main apps are right there on the homepage. The way we set it up just made sense. We started by building the core company data that everything else needs. We had a dedicated specialist who helped us the whole way, teaching us the platform and how its data model works. Then, for each new module we added, we got another specialist who helped us roll it out on a clear schedule.

Cons

Rippling's integration with other apps can be lacking sometimes. I'm disappointed it doesn't support API tokens to connect to some apps and if you want to use it to manage service accounts, you have to pay for a license for that account.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Computer Software, 11-50 employees

5.0
March 2025

Everything i need, no complaints

Pros

The web app is easy to use, it's simple to find your way around and it has a bunch of helpful features.

Cons

Haven't gotten to a point yet where I've seen something that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Joao K.

Marketing and Advertising, 101-500 employees

5.0
March 2025

smooth sailing for daily tasks

Pros

It's just easy, smooth and user friendly. It helps me keep track of all my important HR information and gives me a clear and direct connection to it.

Cons

Sometimes I feel lost when I have to do an operational task that I don't do every day.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10