Total 205 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

20%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Insurance, 11-50 employees

4.0
March 2025

AI-enabled and full of features

Pros

The ease of processing things is a huge plus for me. It's AI enabled, which is cool and there are just a ton of features. I like that everything feels integrated and connected.

Cons

I feel like the app for expense reporting is better in Concur compared to Rippling.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JN

Joelle N.

Marketing and Advertising, 11-50 employees

5.0
March 2025

easy to learn with fantastic support

Pros

Rippling's user interface is very easy to learn and use, I picked it up right away. I also really love the AI bot assistant because it helps with quick questions and can also connect you to a specialist if you need one. I also like that payroll runs can be put on auto-run and auto-approve; it simplifies the whole process a lot. And I have to say, the Customer Support is a solid 10/10 in my book.

Cons

Nothing really comes to mind that I dislike. However, it would be nice if they added performance improvement plans to the system. It would make storing and completing everything much easier since it'd all be in one place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Accounting, 51-100 employees

5.0
March 2025

very user friendly for daily use

Pros

It is very user friendly and has a really clear interface which I appreciate since I need to use it every single day for my timesheet and payroll.

Cons

It would be nice if we could customize how our apps are sorted on the homepage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Legal Services, 11-50 employees

5.0
March 2025

handy pdf summaries for pay

Pros

Actually, pretty good that it has this downloadable PDF summary for all my payouts which I find really useful for my records. The user friendly settings are great too especially that you can link it to your gmail account to get notifications.

Cons

None as of the moment. I'll get back to this comment section if I can ever think of something.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Maleeha D.

Not Specified, 11-50 employees

5.0
March 2025

No training needed

Pros

The user interface is very simple and easy to use which I really like. You can just easily go around and it helps me keep a track of my pay and request leaves and all that stuff without any trouble. Honestly, the employees here didn't require any additional training for it which is way better than many other softwares out there.

Cons

Absolutely nothing, because like I said the software has it all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Lucas D.

Information Technology and Services, 51-100 employees

4.0
March 2025

global tool for all needs

Pros

It's just so simple to use, which is the main thing for me. They have alot of tools all available in one place which is very handy. I also like that the services are adapted and available to the reality of different countries, it's a proper multi-country payroll software. Oh and their Customer Support is very efficient, I've had good experiences.

Cons

For a Brazilian company like ours, it's definitely worth it but the cost is a bit high because of the exchange rate. Also each feature seems to have a separate cost. It's worth the money but you really need a well-structured budget for each tool you add on.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KV

Kylie V.

Consumer Services, 500+ employees

5.0
March 2025

Comfortable and uncomplicated to use

Pros

What I like best about it, is that it's just really easy and comfortable to use, you know? It doesn't make simple things complicated.

Cons

As of now, I don't see any negatives to using it. I just love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

5.0
March 2025

great all-in-one tracking hub

Pros

I find it very user friendly and it acts as this great all-in-one platform for tracking your time, your benefits and your training. It was also really easy to implement and get started with which was a relief.

Cons

The mobile app can be a bit glitchy. Sometimes I have to completely close it and reopen it just to clock in, clock out, or take a break.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AK

Avinash K.

Computer Software, 51-100 employees

4.0
March 2025

simple to operate and useful

Pros

Rippling is an easy-to-use app that helps me manage my leave, gives me info about my current role and keeps me updated on my expected payments and calendar. It was also easy to install on my device and everything integrated easily.

Cons

I wish it had a real-time chat system for employees. It would be helpful and would cut down on the number of different apps I have to use. I'd probably end up using it a lot more often.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

AKG

Amogh Keerthi G.

Computer Software, 51-100 employees

5.0
March 2025

Flawless and a daily essential

Pros

It handles all my needs smoothly and efficiently which saves me from the trouble I've had with other apps. It helps me keep track of my payslips and calendar and it notifies me about my leave and how many sick days I have left. The simple onboarding and integration saved me a lot of effort. It's become part of my daily routine & it's the first thing I open when I start my day.

Cons

I'd love it if they added a chat bot. It would be great to solve my issues by just talking to an agent or getting my FAQs answered in a more interactive way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DP

Dakshini P.

Computer Software, 51-100 employees

5.0
March 2025

feature-packed and well organized

Pros

First off, it has tons of features and they're all really well organized. Even someone new to Rippling can get the hang of it quickly. The app is built so well that even a non-technical person can understand everything. At our organization, we use Rippling all the time for vacations, holidays and updates. All the options and features are integrated in an orderly way, making it convenient to use and manage. The support service is also great. I've even recommended this app to my friends and family. Thank you for the great service and keep up the great work!

Cons

I like everything about it. One suggestion: it would be best if you guys provided an option to change the language.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CG

Candice G.

Not Specified, 51-100 employees

5.0
March 2025

Loud and clear notifications

Pros

The notifications are very "loud," which I actually like. It's also really easy to find what you're looking for and update your details. Even the process for putting in a leave request is simple.

Cons

So far, I haven't had a bad experience with Rippling yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A-RA

Ayin - Ray A.

Financial Services, 11-50 employees

5.0
March 2025

clear paystubs, confusing tasks

Pros

Everything is in order and clear. I can see my paystubs very clearly.

Cons

Sometimes I get confused and don't fully understand what my pending tasks are.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Avinash K.

Computer Software, 51-100 employees

5.0
March 2025

My all-in-one team command center

Pros

For me, it is like having this one smart system that handles all the behind-the-scenes stuff you have to deal with when you're running a team. I'm talking about HR, payroll, IT and even finance. Instead of me having to juggle like five different tools, It just puts everything in one place and makes it all talk to each other which is awesome.

Cons

It's great for standard stuff but if your team has unique onboarding steps or specific policy quirks, you might find it a bit limited on how much you can customize.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AKG

Amogh Keerthi G.

Computer Software, 51-100 employees

4.0
March 2025

solves my daily requests efficiently

Pros

I find that it solves my daily requests in a really efficient manner and it walks me through things step by step. This usually means I have no further queries or issues, which is great. The thing that I like about it, the most is that it does all this quickly and it keeps me updated on any changes. It feels like it's constantly upgrading its features and adapting to the new technology that's available. It's a core part of the software I use daily and the implementation and integration process was as smooth as I could have ever expected from any software. It really feels like a state-of-the-art application to me.

Cons

Rippling needs to add new features and improve customer support. It would be great if they used AI agents to handle queries more dynamically.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Architecture & Planning, 51-100 employees

3.0
March 2025

Cool & fun email graphics

Pros

There are so many benefits like I can organize my accounts and I get paid on time. I also really like the animated character they send me in emails.

Cons

I want to stop having to declare my taxes separately for every single invoice I create. It's tedious.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

JH

Jessica H.

Design, 11-50 employees

5.0
March 2025

simple interface with human support

Pros

The interface is easy to use and it's also really simple to get help from an actual person when I need it.

Cons

The only thing that's frustrated me was trying to log a small amount of sick time like for a doctor's appointment. The system just wouldn't cooperate. I'm pretty sure our manager got it to fix that though.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CT

Clement T.

Computer Software, 11-50 employees

5.0
March 2025

handles pay and time off

Pros

I can easily see my payment info, my benefits and request time off without any issue.

Cons

Honestly can't find any real shortcomings. It would be a nice touch if the PTO calendar could sync with our company's Google Calendars, though. But hey, that might just be me not figuring it out yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VD

Vera D.

Consumer Services, 101-500 employees

5.0
March 2025

paychecks without the wait

Pros

It's so easy to use, which I appreciate. I can choose to auto-withdraw my pay or the manual withdrawal with Wise is like the icing on top for me. With Wise, I can get it instantly! I use it all the time and I honestly haven't experienced any issues so far. And if help is ever needed, it's easy to find the options for assistance.

Cons

I can't think of any downsides. So far, it's been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA

Natalie A.

Medical Practice, 51-100 employees

5.0
March 2025

Excellent and simple payroll

Pros

I find it really user friendly. I am able to download my tax forms and enter my payroll information without any issues which is great.

Cons

Nothing! It's a great tool. There is honestly nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10