Serenic Navigator Reviews
21 Review(s)
softwareOverall Rating
3.9
21 Review(s)
Rating Distribution
5
(7)
4
(7)
3
(5)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.9
21 Review(s)
Rating Distribution
5
(7)
4
(7)
3
(5)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
It has greatly improved workflow.
It has greatly improved workflow.
Pros
I've been using Serenic for quite some time and have found it to be a fantastic tool for managing and delivering financial and grant information. The straightforward data entry and various options for extracting information have definitely made my job easier.
Cons
I've always felt the lack of a graphical interface, with some functions being added later on, and the client service not being as proactive as it should be. Field Connect comes after specific requirements are set, rather than addressing the initial market gap.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Ashikuzz
Information Technology and Services, 101-500 employees
Less than a year
March 2022
Serenic Business Central 365
Serenic Business Central 365
Pros
The integration is smooth and the functionality is highly adaptable, meeting a wide range of requirements effortlessly.
Cons
I think there should be more training manuals and greater support for customizations.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Peter
Education Management, 500+ employees
More than a year
September 2021
Update/Upgrade
Update/Upgrade
Pros
The familiarity from the Microsoft connection, combined with simple experiences in the diocese and accounting module, was very helpful.
Cons
The printing of forms and formats leaves a lot to be desired.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
8
Dennis
Financial Services, 1-10 employees
More than a year
September 2021
Serenic navigator assessment
Serenic navigator assessment
Pros
The design of the features, the smart integration, the logical connections between functionalities, the consistency of ledger entry reports, the flexibility in report customization, and the linking of award, subaward, PO, PPI, and payment journals are all impressive.
Cons
Jet Reports, which was associated with Serenic for generating reports like trial balances and creditor balances, didn't meet our expectations. As a result, we switched to Power BI after five years.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bambo
Non-Profit Organization Management, 51-100 employees
Less than a year
September 2021
Never have any problems
Never have any problems
Pros
Honestly, I can't praise this enough. It's simple and enjoyable. I enrolled my daughter, and the step-by-step process made it easy for me.
Cons
I have no complaints about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey
Education Management, 1-10 employees
Less than 6 months
January 2020
Product is worth the investment
Product is worth the investment
Pros
This product allows my company to merge multiple needs into a single platform, saving time and providing quick and accurate information.
Cons
This product has been outstanding for us; there's nothing I would change about it at this point.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Benjamin
Education Management, 1-10 employees
October 2019
Government Education
Government Education
Pros
I appreciated that it was free. The provision of all necessary resources for the year was great. I also liked the interactive classroom feature and the instant feedback on assignments to see how well I did on a lesson.
Cons
I didn't like the government-led education due to its bias. The overwhelming amount of work was also a downside. No public education child has that much daily work.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
February 2019
The software has limited features
The software has limited features
Pros
Only the Navigator tool seems effective when using this software.
Cons
The data analysis tools are quite limited, which isn't enough for optimizing the HR department. It's not effective for onboarding services, and the app also tends to freeze when multiple users are logged in.
Ease of use
3
Value for money
3
Customer Support
7
Functionality
4
Omondi
Research, 51-100 employees
Less than 6 months
December 2018
Very good software with a lot of useful content.
Very good software with a lot of useful content.
Pros
What stood out most to me was the wealth of useful information and educational content available for teachers, especially in reading comprehension strategies and formative assessments.
Cons
Honestly, I have no complaints about this software or its features. I'm satisfied with it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
Less than 6 months
June 2018
Decent HR Payroll system
Decent HR Payroll system
Pros
The ability to tailor fields, generate meaningful reports, perform quick searches for employee data, and build, schedule, and run interfaces with other HR applications is very valuable.
Cons
Launching the navigator, distributing the server to balance the load, and finding data from backend sources with multiple similar tables has been challenging.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Aman
Not Specified, N/A employees
More than a year
May 2018
Serenic is a highly functional fund accounting package great Microsoft Excel interface.
Serenic is a highly functional fund accounting package great Microsoft Excel interface.
Pros
Doing fund accounting in QuickBooks or other non-specialized software is a lot of effort. Serenic simplifies the process and adds extra "dimensions" for tagging transactions for various purposes. I love how easily I can create spreadsheets with any fields I need.
Cons
There isn't really any direct customer support from the company. Instead, a consulting firm is assigned to you for support, and you don't get to choose or vet them yourself.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
J Diane
Religious Institutions, 11-50 employees
More than a year
May 2017
Diocese of Fargo - Serenic Review
Diocese of Fargo - Serenic Review
Pros
We chose Serenic Software in 2006 because it handled standard GL activities, as well as Deposit & Loan Fund transactions, and allowed for foundation fund tracking. We wanted to invest our time and resources in just one application, and we've been very satisfied with how Serenic meets our needs.
Cons
The product is moving to the web, if it isn't there already exclusively. I prefer my older version that's on my own network.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Religious Institutions, 11-50 employees
More than a year
March 2017
Archdiocese of San Francisco
Archdiocese of San Francisco
Pros
The functionality of all the modules we use, except the D&L module, is great. Exporting to Excel is very useful, though it always requires some formatting.
Cons
The Deposit and Loan module is very difficult to use effectively, and the A/R module could be more user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mary
Religious Institutions, 51-100 employees
More than a year
March 2017
Navigator2013
Navigator2013
Pros
We are currently on the Azure server, which is quite slow. Our plan is to bring it back in-house to our own server.
Cons
It was tough to meet the annual minimum requirements on time. It consumed a lot of daily time, and there was no way to skim through a lesson.
Ease of use
6
Value for money
5
Customer Support
10
Functionality
6
Nancy
Not Specified, N/A employees
Free Trial
February 2017
Satisfied user
Satisfied user
Pros
Our company needs a highly dynamic and robust GL system for our unique needs. Serenic Navigator fits the bill perfectly, and we're very happy with it. The GL dimensions offer great flexibility for capturing not just financial data but also statistical information. When we encounter issues, Serenic Tech support always provides quick solutions.
Cons
The app has some inconsistencies that are very inconvenient for users.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Pat
Not Specified, N/A employees
Free Trial
February 2017
Serenic Navigator is the best
Serenic Navigator is the best
Pros
IAVI implemented the Awardvision grants management tool as an integral part of our financial processes. 2. Thanks to Serenic Navigator's powerful reporting tools like Jet Reports and Cube, grant managers can now generate reports directly from the accounting software, and budget managers can see actuals vs. budgets in real time. 3. IAVI now produces quarterly consolidated financial statements effortlessly through the Cube. 4. The Navigator workflow management and basic validation rules help streamline expense authorization and allocation to Fund/Award and Project. 5. The drill-down feature makes navigating accounting transactions easy and provides a solid audit trail. 6. IAVI uses Attributes extensively to aggregate expenses according to management needs. -IAVI has cut the time to produce quarterly financial statements by half. -We've nearly eliminated miscoding and the need to reclassify expenses. -Time required to upload allocated payroll into the financial system has decreased from 4 weeks to 2. -Uploading corporate credit card expenses post-approval is now zero. -Real-time balances on all authorized POS are available without relying on external systems (ContractCentral). -We've received prompt and attentive customer support for all issues.
Cons
The Revenue Recognition module might be too complex.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Patrick
Research, 51-100 employees
More than a year
February 2017
Good Product still need to be developed for International Charities
Good Product still need to be developed for International Charities
Pros
The construction is exceptionally robust, demonstrating solid and reliable engineering that ensures durability and long-term performance.
Cons
It isn't web-based or easy to deploy overseas with limited broadband.
Ease of use
8
Value for money
5
Customer Support
8
Functionality
5
Luis
Non-Profit Organization Management, 500+ employees
More than a year
February 2017
Very limited
Very limited
Pros
The only benefit Navigator provided was the ability to store personnel files electronically in one place.
Cons
We couldn't use it for onboarding and had no place to keep notes on employees. Navigation was difficult, and it didn't offer any of the features we needed.
Ease of use
3
Value for money
7
Customer Support
4
Functionality
2
Heather
Not Specified, 51-100 employees
Less than 6 months
January 2017
My view about Serenic Navigator
My view about Serenic Navigator
Pros
The quality is consistently excellent and always reliable. It's clear that the company has a solid process in place to keep customers satisfied.
Cons
I've observed some noticeable inconsistencies in the system. These inconsistencies stand out and can affect the overall user experience, causing disruptions and making it difficult to rely on the system for accurate and consistent results.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Dee
Government Administration, N/A employees
Free Trial
March 2015
Serenic Review
Serenic Review
Pros
It's easy to use, intuitive, and meets my organization's needs well. It's a strong product that performs as expected.
Cons
It can be challenging to get a tech support person on the phone. Serenic isn't always as responsive as I'd like.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Keith
Fine Art, N/A employees
Free Trial
February 2015
Positive experience, would recommend this software!
Positive experience, would recommend this software!
Pros
I love the product because it definitely helps me reach my fundraising goals.
Cons
Customer service can sometimes be a bit slow to respond.
Ease of use
6
Value for money
5
Customer Support
8
Functionality
8
Daniel
Religious Institutions, N/A employees
More than a year
February 2015
Filters
Sort by:
It has greatly improved workflow.
It has greatly improved workflow.
Pros
I've been using Serenic for quite some time and have found it to be a fantastic tool for managing and delivering financial and grant information. The straightforward data entry and various options for extracting information have definitely made my job easier.
Cons
I've always felt the lack of a graphical interface, with some functions being added later on, and the client service not being as proactive as it should be. Field Connect comes after specific requirements are set, rather than addressing the initial market gap.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Ashikuzz
Information Technology and Services, 101-500 employees
Less than a year
March 2022
Serenic Business Central 365
Serenic Business Central 365
Pros
The integration is smooth and the functionality is highly adaptable, meeting a wide range of requirements effortlessly.
Cons
I think there should be more training manuals and greater support for customizations.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Peter
Education Management, 500+ employees
More than a year
September 2021
Update/Upgrade
Update/Upgrade
Pros
The familiarity from the Microsoft connection, combined with simple experiences in the diocese and accounting module, was very helpful.
Cons
The printing of forms and formats leaves a lot to be desired.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
8
Dennis
Financial Services, 1-10 employees
More than a year
September 2021
Serenic navigator assessment
Serenic navigator assessment
Pros
The design of the features, the smart integration, the logical connections between functionalities, the consistency of ledger entry reports, the flexibility in report customization, and the linking of award, subaward, PO, PPI, and payment journals are all impressive.
Cons
Jet Reports, which was associated with Serenic for generating reports like trial balances and creditor balances, didn't meet our expectations. As a result, we switched to Power BI after five years.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bambo
Non-Profit Organization Management, 51-100 employees
Less than a year
September 2021
Never have any problems
Never have any problems
Pros
Honestly, I can't praise this enough. It's simple and enjoyable. I enrolled my daughter, and the step-by-step process made it easy for me.
Cons
I have no complaints about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey
Education Management, 1-10 employees
Less than 6 months
January 2020
Product is worth the investment
Product is worth the investment
Pros
This product allows my company to merge multiple needs into a single platform, saving time and providing quick and accurate information.
Cons
This product has been outstanding for us; there's nothing I would change about it at this point.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Benjamin
Education Management, 1-10 employees
October 2019
Government Education
Government Education
Pros
I appreciated that it was free. The provision of all necessary resources for the year was great. I also liked the interactive classroom feature and the instant feedback on assignments to see how well I did on a lesson.
Cons
I didn't like the government-led education due to its bias. The overwhelming amount of work was also a downside. No public education child has that much daily work.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
February 2019
The software has limited features
The software has limited features
Pros
Only the Navigator tool seems effective when using this software.
Cons
The data analysis tools are quite limited, which isn't enough for optimizing the HR department. It's not effective for onboarding services, and the app also tends to freeze when multiple users are logged in.
Ease of use
3
Value for money
3
Customer Support
7
Functionality
4
Omondi
Research, 51-100 employees
Less than 6 months
December 2018
Very good software with a lot of useful content.
Very good software with a lot of useful content.
Pros
What stood out most to me was the wealth of useful information and educational content available for teachers, especially in reading comprehension strategies and formative assessments.
Cons
Honestly, I have no complaints about this software or its features. I'm satisfied with it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
Less than 6 months
June 2018
Decent HR Payroll system
Decent HR Payroll system
Pros
The ability to tailor fields, generate meaningful reports, perform quick searches for employee data, and build, schedule, and run interfaces with other HR applications is very valuable.
Cons
Launching the navigator, distributing the server to balance the load, and finding data from backend sources with multiple similar tables has been challenging.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Aman
Not Specified, N/A employees
More than a year
May 2018
Serenic is a highly functional fund accounting package great Microsoft Excel interface.
Serenic is a highly functional fund accounting package great Microsoft Excel interface.
Pros
Doing fund accounting in QuickBooks or other non-specialized software is a lot of effort. Serenic simplifies the process and adds extra "dimensions" for tagging transactions for various purposes. I love how easily I can create spreadsheets with any fields I need.
Cons
There isn't really any direct customer support from the company. Instead, a consulting firm is assigned to you for support, and you don't get to choose or vet them yourself.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
J Diane
Religious Institutions, 11-50 employees
More than a year
May 2017
Diocese of Fargo - Serenic Review
Diocese of Fargo - Serenic Review
Pros
We chose Serenic Software in 2006 because it handled standard GL activities, as well as Deposit & Loan Fund transactions, and allowed for foundation fund tracking. We wanted to invest our time and resources in just one application, and we've been very satisfied with how Serenic meets our needs.
Cons
The product is moving to the web, if it isn't there already exclusively. I prefer my older version that's on my own network.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Religious Institutions, 11-50 employees
More than a year
March 2017
Archdiocese of San Francisco
Archdiocese of San Francisco
Pros
The functionality of all the modules we use, except the D&L module, is great. Exporting to Excel is very useful, though it always requires some formatting.
Cons
The Deposit and Loan module is very difficult to use effectively, and the A/R module could be more user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mary
Religious Institutions, 51-100 employees
More than a year
March 2017
Navigator2013
Navigator2013
Pros
We are currently on the Azure server, which is quite slow. Our plan is to bring it back in-house to our own server.
Cons
It was tough to meet the annual minimum requirements on time. It consumed a lot of daily time, and there was no way to skim through a lesson.
Ease of use
6
Value for money
5
Customer Support
10
Functionality
6
Nancy
Not Specified, N/A employees
Free Trial
February 2017
Satisfied user
Satisfied user
Pros
Our company needs a highly dynamic and robust GL system for our unique needs. Serenic Navigator fits the bill perfectly, and we're very happy with it. The GL dimensions offer great flexibility for capturing not just financial data but also statistical information. When we encounter issues, Serenic Tech support always provides quick solutions.
Cons
The app has some inconsistencies that are very inconvenient for users.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Pat
Not Specified, N/A employees
Free Trial
February 2017
Serenic Navigator is the best
Serenic Navigator is the best
Pros
IAVI implemented the Awardvision grants management tool as an integral part of our financial processes. 2. Thanks to Serenic Navigator's powerful reporting tools like Jet Reports and Cube, grant managers can now generate reports directly from the accounting software, and budget managers can see actuals vs. budgets in real time. 3. IAVI now produces quarterly consolidated financial statements effortlessly through the Cube. 4. The Navigator workflow management and basic validation rules help streamline expense authorization and allocation to Fund/Award and Project. 5. The drill-down feature makes navigating accounting transactions easy and provides a solid audit trail. 6. IAVI uses Attributes extensively to aggregate expenses according to management needs. -IAVI has cut the time to produce quarterly financial statements by half. -We've nearly eliminated miscoding and the need to reclassify expenses. -Time required to upload allocated payroll into the financial system has decreased from 4 weeks to 2. -Uploading corporate credit card expenses post-approval is now zero. -Real-time balances on all authorized POS are available without relying on external systems (ContractCentral). -We've received prompt and attentive customer support for all issues.
Cons
The Revenue Recognition module might be too complex.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Patrick
Research, 51-100 employees
More than a year
February 2017
Good Product still need to be developed for International Charities
Good Product still need to be developed for International Charities
Pros
The construction is exceptionally robust, demonstrating solid and reliable engineering that ensures durability and long-term performance.
Cons
It isn't web-based or easy to deploy overseas with limited broadband.
Ease of use
8
Value for money
5
Customer Support
8
Functionality
5
Luis
Non-Profit Organization Management, 500+ employees
More than a year
February 2017
Very limited
Very limited
Pros
The only benefit Navigator provided was the ability to store personnel files electronically in one place.
Cons
We couldn't use it for onboarding and had no place to keep notes on employees. Navigation was difficult, and it didn't offer any of the features we needed.
Ease of use
3
Value for money
7
Customer Support
4
Functionality
2
Heather
Not Specified, 51-100 employees
Less than 6 months
January 2017
My view about Serenic Navigator
My view about Serenic Navigator
Pros
The quality is consistently excellent and always reliable. It's clear that the company has a solid process in place to keep customers satisfied.
Cons
I've observed some noticeable inconsistencies in the system. These inconsistencies stand out and can affect the overall user experience, causing disruptions and making it difficult to rely on the system for accurate and consistent results.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Dee
Government Administration, N/A employees
Free Trial
March 2015
Serenic Review
Serenic Review
Pros
It's easy to use, intuitive, and meets my organization's needs well. It's a strong product that performs as expected.
Cons
It can be challenging to get a tech support person on the phone. Serenic isn't always as responsive as I'd like.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Keith
Fine Art, N/A employees
Free Trial
February 2015
Positive experience, would recommend this software!
Positive experience, would recommend this software!
Pros
I love the product because it definitely helps me reach my fundraising goals.
Cons
Customer service can sometimes be a bit slow to respond.
Ease of use
6
Value for money
5
Customer Support
8
Functionality
8
Daniel
Religious Institutions, N/A employees
More than a year
February 2015