TimeSolv Reviews

Pros

For the price, I found it to be excellent value. It helped me with reporting, made invoicing simpler and improved project collaboration.

Cons

Unfortunately, I found the interface to be unfriendly and they didn't give me any option to customize at all.

Pros

It delivers a lot for the price especially when it comes to reporting. Invoicing became much more manageable and it also improved collaboration across projects.

Cons

The interface didn't feel very user-friendly and there really wasn't any option to customize the system at all.

Pros

I really appreciate how simple the software is for tracking time, creating invoices and entering case details into the system. It makes these routine tasks quick and painless.

Cons

What frustrated me was that after I completed a demo with the company, the person who presented it ended up leaving the firm and nobody got back to me to follow up or continue the conversation which left me hanging.

Pros

Using the program for tracking time, creating invoices and entering case details felt very simple. It handled those day-to-day tasks well and made the whole process convenient to manage.

Cons

My only frustration with TimeSolv was the follow-up after the demo. I went through a demo with someone from the company but that person later left and no one ever reached back out to continue the conversation.

Pros

Honestly, I found nothing helpful about this software. It is complicated and I wouldn't advise anyone to use it unless they have at least a Master's degree in Computer Science.

Cons

I found the product frustrating, it failed to serve my small-business needs and proved far too complicated for someone running a small operation to use effectively.

Pros

We got fantastic customer service, they really helped us transition from a program that couldn't export any data. We're so much happier now that we use TimeSolv!

Cons

I wish there was a way to see a client's entire set of transactions without having to create a draft bill.

Pros

Honestly there wasn't anything positive enough to mention. The software isn't user-friendly at all and I wouldn't recommend it to anyone unless they have an advanced computer science background.

Cons

From the start the product felt far from user-friendly. It didn't fit the needs of a small business owner like me and overall it was just too difficult to use.

Pros

Their customer service has been outstanding and they did a terrific job helping us move over from a system that didn't allow any data exports. We're much happier using TimeSolv now.

Cons

One thing I'd still love to see is an option to view a client's full transaction history or total transactions without having to generate a draft bill first.

Pros

It has cut down the hours I spend on billing tasks and coordinating time tracking for my team as well as the outside consultants we rely on.

Cons

Process of buying the service is confusing and a bit unclear.

Pros

My Android app functions wonderfully for tracking time and I'm really pleased.

Cons

I have trouble integrating it with other tools which makes workflows harder.

Pros

Handling billing and keeping track of my team's time, along with the hours from outside consultants we work with, has been much faster with TimeSolv. It's saved me a lot of time on both fronts.

Cons

The buying process for the service was fairly complicated and a bit unclear which made it more confusing than it should have been.

Pros

The Android app does an outstanding job with time tracking and works really well.

Cons

Integrating it with other tools can be a bit challenging.

Pros

It handled the basic task of creating invoices reliably and as expected.

Cons

it didn't really offer anything beyond generating invoices so it felt limited.

Pros

It handled the core job of creating invoices which was the main thing I needed it for.

Cons

Outside of invoicing, it really didn't offer much else or do anything beyond that.

Pros

I find it simple to manage and it integrates well while I'm running other applications.

Cons

Occasionally the screen will freeze on me and the wrong timer keeps running so I have to refresh the page to make everything display correctly again.

Pros

Working in it is simple and it fits in well while I'm switching between other programs.

Cons

A recurring problem is that the screen freezes and sometimes the wrong timer keeps running. I end up having to refresh the page just to get everything displaying properly again.

Pros

There's nothing positive I can say anymore after the way they treated me.

Cons

Closed my law firm in March of 2024 and formally notified TimeSolv that I was retiring. Even after giving notice, they continue billing my corporate Visa account, they won't stop charging me and they have refused to issue any refund.

Pros

At this point, there really isn't anything positive I can say after the way I was treated.

Cons

I retired and closed my law firm in March 2024 and I notified TimeSolv about it. Even after that they kept charging my corporate Visa account, won't stop the billing and are refusing to issue a refund.

Pros

I've found the interface really well-organized and when I mess up it's simple to undo mistakes.

Cons

For our firm the reporting feature is absolutely critical yet I get almost no options for customizing reports to suit our needs.

Pros

My onboarding coach was brilliant. They stayed with me every step of the way and helped untangle the unique issues we faced so the system would actually work for my setup.

Cons

It took a while to figure out which entry belonged where. A diagram mapping the structure would have been useful, since there seem to be multiple ways to accomplish the same task.