Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

Go-to hub for recruiting feedback

Pros

Whenever I need HR tools, I consider Workday my go-to hub for everything related to HR. I use it for recruiting, managing team members and giving feedback.

Cons

Searching can be a bit confusing for me. when I look up someone it sometimes returns a list of workflows or processes instead of the person I want.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

Clear details on correct pages

Pros

When I locate the correct page, the details are laid out clearly and are simple for me to interact with.

Cons

It's often a struggle for me to pinpoint the relevant information among the different sections and tabs.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Mid Market, 101-500 employees

3.0

Long learning curve, slows us down

Pros

I appreciate that I can pull up the organization chart right in the system so it's easy to see reporting lines at a glance.

Cons

It took me a long time to get comfortable with the software as the layout and features aren't simple so learning it was slower than I expected.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

CS
Casey S.

Mid Market, 101-500 employees

4.0

Better than previous but slower

Pros

After switching from UltiPro to Workday, I have found it really pleasant and simpler to locate the time clock and PTO resources.

Cons

I do think it's slower and less user friendly than it could be but it's definitely much better than the previous software options I have used.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

Simple layout sometimes hides data

Pros

I like how simple the layout is. Plus it gives me a reliable way to keep different data organized like HR records, job openings and time off. Also the clean interface and user experience make it easy to use and the left-hand navigation bar is especially handy.

Cons

Overall I find the UX a little uninspired and I sometimes struggle to locate certain pieces of data buried within submenus.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

7

A
Anonymous

Mid Market, 101-500 employees

4.0

good to handle team availability

Pros

I have found it far easier to handle my team's availability on a regular basis now.

Cons

At the moment I don't have any negatives to report since I am still getting familiar with the portal.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NR
Navin R.

Mid Market, 101-500 employees

4.0

Simple browsing of employee details

Pros

From my experience the interface makes it simple to browse employee details and I find it very user-friendly and suited for business.

Cons

I find it more expensive than many other HRMS platforms I have looked at.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Easy access to tons of information

Pros

For the most part, I can get to a ton of information easily and without much hassle.

Cons

On the other hand, I frequently end up going on scavenger hunts for certain details because parts of the site are so poorly organized.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RR
Raju R.

Mid Market, 101-500 employees

4.0

Top platform but learning curve is their

Pros

I have found Workday to be the top customer management platform. I can easily monitor tasks, track communications and keep everything organized through it.

Cons

Initially I found the interface somewhat complicated as a new user yet after I became comfortable navigating it, it started resolving my daily workflow problems reliably.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

7

JF
Johnny F.

Enterprise, 500+ employees

1.0

Simple edits become impossible tasks

Pros

To be fair, the one clear upside I notice is that it very rarely if ever crashes or drops offline during my use.

Cons

When I try to do something that seems simple, it often ends up being really hard or even impossible. For example, I cannot figure out how to edit the hours on an already approved vacation. If there is a way, I have never found it. So my only option is to cancel the original request and submit a new one just to change the time. That kind of basic task should be simple. Also I could list many other examples where the system is frustratingly hard to navigate turning small tasks into time consuming hassles.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

4

Functionality

3

A
Anonymous

Enterprise, 500+ employees

4.0

For employees good but for admins nahh

Pros

As an employee, I find it the best for HR self-service tasks. Requesting time off and similar actions are pretty easy and I can easily look up information, correct errors and reach my personal details without hassle.

Cons

Serving as an administrator, the platform is a real headache. To be honest I work at a university where we rely on it for temporary, staff and academic hiring and those processes are all handled very differently yet the system treats them uniformly. Every time I attempt a major operation I seem to trigger some mistake and more often than not those failures stem from the application's many unseen and arbitrary tripwires.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

5

A
Anonymous

Enterprise, 500+ employees

5.0

Many features that are useful

Pros

After swapping out several platforms for Workday, I am genuinely impressed by how many features and capabilities it includes. Also I find it to be a fantastic system and it becomes fairly easy to use once you learn the ropes.

Cons

Honestly I don't have major complaints though I have consistently struggled to find specific items because the navigation is clunky. That, together with a search function that's a bit sluggish and glitchy, can really dampen my otherwise positive impression.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

GN
Ganesh N.

Enterprise, 500+ employees

5.0

User-friendly navigation without any trouble

Pros

I am finding the Workday tool very user-friendly and I can navigate it without any trouble

Cons

As an employee, I'd like additional tabs and a notification feature so I can be alerted about any pending tasks

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

All systems integrate for growth

Pros

One thing I really appreciate is that all systems integrate with Workday which makes managing data and the flow between records so much easier and I would highly recommend Workday for larger, fast-growing organizations.

Cons

I really miss the level of customization we enjoyed with our smaller HRIS platforms although it helps by consolidating multiple systems, I have found it lacks in certain functional areas and offers fewer configurable fields than we used to have.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A
Anonymous

Enterprise, 500+ employees

4.0

A single dashboard manages all

Pros

It is pretty easy to use and lets me handle several tasks from a single dashboard. The end to end recruitment workflow inside it proved extremely helpful when managing hires. I can also store every employee's data and all related documents securely.

Cons

So far I have been really enjoying using Workday and I haven't encountered any issues or negative experiences with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

Broad features with customization limits

Pros

Workday is pretty easy to use and it covers a broad set of human capital management features. Plus it provides very user friendly data analytics. From it I can uncover valuable insights and make data-driven choices to fine-tune our workforce management strategies.

Cons

Honestly I find Workday isn't very customizable for our needs. It sometimes struggles to integrate with other software and I face occasional system glitches. I'd like to see the UI improved.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

KG
Kirti G.

Enterprise, 500+ employees

5.0

offers so many different benefits

Pros

Benefits are easy to view, benefits are easy to change and payroll details are simple to retrieve. From my perspective there's a real collaboration between our team and Workday. They want us to succeed with the system and partner with us when issues arise. They also invite us into design committees so we can help shape the product moving forward.

Cons

At times I find it somewhat clumsy to locate certain documents and generating documents can be slow, while peer review processes need improvement. It still takes significant time to train someone to become a master Workday Report Writer. The approach is highly specific to Workday and unlike other reporting platforms so it takes additional time to bring people up to speed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

Cohesive platform needs a smoother workflow

Pros

Overall it's a cohesive platform, I can view my salary, my leave balances org information and importantly company-level actions delivered straight to my inbox.

Cons

I find more integrations like timesheet entry and company-level updates are needed and the user workflow is a bit messy. it can be slow.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Mid Market, 101-500 employees

4.0

Reduces time used to spent on HR

Pros

For me it really helps reduce the amount of time I spend handling HR tasks

Cons

I have found that the training costs are quite high and the programs are only offered by a few institutes

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

KS
krishna s.

Mid Market, 101-500 employees

5.0

Easy profile creation for employees

Pros

I found the interface really easy to use and I have experience creating a Workday profile for an employee because it helps collect all the information to learn about them.

Cons

I really don't think there are people who would dislike Workday since it simply makes retrieving information very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10