Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

All-in-one tool simplifies HR processes

Pros

From my experience Workday offers an all in one HCM solution that simplifies HR processes. I rely on it for employee check-ins and performance reviews and it makes PTO and payroll easy to monitor, request and administer. The platform also helps recruiting teams and HR alike by streamlining talent tracking, hiring and payroll. I have notice it can support organizations of varying sizes both small and large.

Cons

I found there's a steep learning curve when you begin using Workday. Because of how many features exist, it can feel impossible to master the platform completely. I have noticed that if someone hits a snag, they often cannot resolve it alone easily. Investing time to learn is definitely worthwhile. Some automated integrations process slowly and there isn't an option to increase run frequency or to customize the timing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

Decent after bumps but paycheck issues

Pros

After I got past some initial obstacles, I'd say it's only decent. The app clearly aims to be approachable and I really like the time-off request screen. What I appreciate most is being able to tailor the dashboard to show the things I use most which makes navigation a lot easier.

Cons

Moving to Workday has been bumpy for me. I have experienced missed paychecks and even lost vacation time. It can also be a pain to find basic HR tasks, like where to update tax info. The paycheck layout doesn't work for me and since it won't auto-calculate vacation rollovers, I find planning my time off far in advance nearly impossible.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

JG
Jyoti G.

Small Business, 11-50 employees

5.0

Dependable tool manages all HR

Pros

I rely on Workday to handle our company's HR tasks such as recruiting, maintaining employee records and running payroll. The interface seems user friendly and efficient and it gives me useful analytics that help streamline HR workflows. To me it's a dependable tool that manages all our HR responsibilities for the organization.

Cons

I have noticed several frequent complaints about Workday HCM, like the rollout being fairly complicated, sporadic bugs or system hiccups and the fact that you need a lot of training before you can use all of its capabilities to their fullest.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Calculated fields sold me completely

Pros

As a user, I have found the interface easy to use and the options very helpful as it makes trying different setups simple and hassle-free. I also enjoy building reports for different teams and the ability to create calculated fields tied to specific functions is honestly the feature that sold me on this tool.

Cons

I have noticed that when I explore multiple paths within the tool, the undo capability for actions is quite limited which forces me to redo large portions of my work. That lack of granular undo creates extra rounds of iteration over the entire project and becomes pretty tedious after a while.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Multiple features handle categories well

Pros

For me Workday is pretty simple and very user-friendly to use. It includes multiple features and has the ability to handle all different categories of functionality very effectively.

Cons

I haven't found any major disadvantages using Workday. It proves very effective but I would appreciate a few more interface options that let users revisit content or save items for later.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AK
Akshita K.

Mid Market, 101-500 employees

4.0

Amazing and user-friendly tool

Pros

Workday HCM's UX really amazing. Also the interface is user-friendly and easy to get around.

Cons

For me the product ends up feeling cluttered since there are too many screens and buttons to sift through.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

3.0

Thorough platform but requires too many clicks

Pros

it is a thorough and easy to use platform that helps simplify HR and workforce tasks. Also its clean, user friendly interface, broad set of features and smooth integration options make it my go-to recommendation for companies looking to improve HR processes and better manage their workforce overall.

Cons

At times I find it really hard to navigate to the exact tab or menu I need while I am browsing the system. There are just too many clicks and the navigation can become frustrating.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

DC
David C.

Enterprise, 500+ employees

5.0

Travel expense submission is simple

Pros

Most of my experience with Workday has been submitting travel expenses and I find the interface surprisingly simple and easy to use.

Cons

One aspect I found mildly confusing was how many different fields are available which can feel overwhelming when I am entering information.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

5.0

it is a complete employee management

Pros

I have found Workday HCM includes every employee management component I need from onboarding to offboarding, plus templates, performance reviews and feedback, links to learning and development tools, compliance integrations and an applicant-tracking module.

Cons

For me it's hard to quickly locate where all the varied employee-management features live. The interface doesn't win any design awards and I sometimes struggle to navigate through it. It could be far easier to learn but I end up needing to do some Googling to figure things out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

KA
Karan A.

Enterprise, 500+ employees

2.0

External connections are limited

Pros

My experience is that it ties in smoothly with other Workday features and is simple to set up inside the Workday environment although I do think Workday still has room to improve.

Cons

I would like the capability to generate outputs or connect with external systems outside the Workday ecosystem.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

4

TME
Thereza Marie E.

Enterprise, 500+ employees

5.0

Single solution connects various platforms

Pros

I appreciate that Workday connects with various platforms and software. It's a single solution for handling our workforce such as payroll, timesheets, benefits, training and more. Reporting is much simpler and faster too.

Cons

At the moment I cannot really come up with any negatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

Self-approval removes manager burden

Pros

the self-approval option for time-off requests works incredibly smoothly and really removes the burden of manager approvals.

Cons

I cannot find any drawbacks. I have worked with Workday across three different organizations and haven't experienced any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PB
p b.

Human Resources, 11-50 employees

5.0

simplifies complex tasks

Pros

I constantly rely on the tool itself. it simplifies complex tasks into manageable steps and significantly reduces the manual processes I used to do.

Cons

Honestly there isn't much to complain about as nothing really stood out that I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Consolidated records but navigation is hard

Pros

It keeps every employee record consolidated in one place that I trust

Cons

I find the interface a little hard to navigate and figure out

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

5.0

Covers everything HR-related completely

Pros

Being able to view organizational and individual records, check each person's employment history and use complete HR menus such as vacation tracking and salary information so it really covers everything HR-related.

Cons

At the moment there isn't anything notable to criticize as I am satisfied with it for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Abhishek K.

Staffing & Recruiting, 101-500 employees

5.0

submitting leave requests is easy

Pros

I have noticed the processes and tools are kept up to date and through these tools I can download my payslips, access the Experience Latte feature, submit leave requests and handle many other tasks directly within the app.

Cons

Every so often I run into problems when trying to clock in or clock out which can be frustrating and inconvenient during my shifts.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KG
Kavita G.

Enterprise, 500+ employees

5.0

allows managing employees with a large headcount

Pros

Workday is an excellent portal for handling employee data. It covers payroll, applicant tracking and monitoring staff performance, among other things. I often use it to assign tasks across the team and to keep an eye on individual achievements. For me it makes it much simpler to manage and follow employees day to day activities, especially when the organization has a large headcount.

Cons

Although it's great for handling HR-related tasks, I found it quite complex and not very user friendly at first. Operating it required proper training for me and my colleagues to get the hang of it. Once you invest the time to learn its features though, it becomes a really powerful and useful tool.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

AK
Ashwin K.

Internet, 101-500 employees

5.0

Tracking birthdays & anniversaries is easy now

Pros

it is a good tool for employee engagement and people management. I appreciate that we can set clear goals for our teams and monitor the team's performance over time. I can even keep track of employees birthdays and work anniversaries within the system.

Cons

One limitation I notice is that Workday doesn't offer integration with Outlook. I think connecting it to additional tools would expand Workday's capabilities to do more. For example, I would like it to link with solutions like iCIMS so I can import employee data directly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SA
Surbhi A.

Enterprise, 500+ employees

5.0

Full HR spectrum scales with growth

Pros

As someone who works with HR systems daily, I really value how Workday HCM covers the full spectrum of HR tasks. It allows me to maintain employee records, administer benefits, support recruiting and onboarding, manage performance reviews and coordinate learning and development initiatives. I also like that it scales as our organization grows. there aren't artificial limits so we can expand modules and capacity as HR needs increase. Its analytics and reporting are strong. I can create customized reports and extract useful insights on key HR metrics. Because everything is cloud-hosted, storing larger amounts of data is easy, it avoids local RAM issues and improves accessibility from anywhere.

Cons

In my experience getting it up and running requires a lot of planning and coordination. I found it difficult to set up without direct assistance from our IT team or an implementation partner. The product feels very much like a premium enterprise solution and I noticed the licensing and implementation costs can be quite high which could be a barrier for smaller organizations. There is also a learning curve as I needed formal training and time to become proficient with all the features. While support and training resources exist, you should expect to budget for extra training and consultancy if you want to use it optimally.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

loved its clean interface

Pros

I have the freedom to creatively manipulate our data to explore insights. The interface looks clean from my perspective. I enjoyed live trainings with outstanding instructors.

Cons

We encounter restrictions in available data sources which makes it difficult to retrieve the exact information we need for reports. There are also constraints on personalizing charts and graphs inside reports. It isn't ideal for HR analytics.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7