Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

K

Karl

Financial Services, 500+ employees

More than a year

4.0
March 2025

packed with the best features

Pros

I have found that they offer the most complete collection of features to cover HCM needs. Their functionality feels powerful and highly configurable and the HCM product connects natively to our other Workday modules smoothly, essentially working out of the box.

Cons

Over the years we've watched the pricing climb steadily until it reached a level that's simply unaffordable for us.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

8

KM

Karl Ma

Financial Services, 500+ employees

More than a year

4.0
March 2025

excellent experience

Pros

They offer one of the most complete feature sets for HCM needs. The functionality feels rich and highly customizable so we can shape it around how HR teams actually work. Also, the HCM module integrates natively with the rest of the components and it fits together with very little setup... basically out of the box.

Cons

Pricing has kept climbing year after year and it's now reached a level that feels too expensive for our budget.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

KB

Katie Boyle

Oil & Energy, 500+ employees

More than a year

3.0
March 2025

could be better

Pros

The ability to copy expense reports is a real time-saver and that's the one part I genuinely appreciate.

Cons

Everything else feels pretty tangled, tax setup, adding details and the number of steps for uploading receipts (including doing it multiple times) makes the whole process confusing and I struggle to finish an expense report.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

5

R

Ryan

Real Estate, 1-10 employees

Less than 6 months

5.0
March 2025

Quick setup with effortless daily use

Pros

Setting it up took almost no time and I find it really easy to use.

Cons

Right now I don't have anything negative to report about Workday and I am satisfied with how it's performing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Ryan Meyer

Real Estate, 1-10 employees

Less than a year

5.0
March 2025

quick setup

Pros

Setup was simple and getting started took very little time. Using it day to day feels adaptive so I didn't run into any confusing steps along the way.

Cons

There's nothing negative to report about it at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Blake

Information Services, 1-10 employees

More than a year

3.0
March 2025

accessible but needs more updates

Pros

While working at Target, it made my tasks more accessible and really does the job I was looking for overall

Cons

I wish they would provide more frequent updates. It's generally excellent but if they improved customer service and truly listened to customers perspectives, I believe it would keep getting better consistently

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

BD

Blake Duhon

Information Services, 1-10 employees

More than a year

3.0
March 2025

more updates needed

Pros

While I was working at Target, it made a lot of tasks feel more accessible and it handles the needs I had pretty well. It does the job for what you're trying to accomplish.

Cons

I do wish there were more regular updates. Overall it feels pretty good but with stronger customer service and more willingness to listen to what customers think, it could really keep improving and stand out even more.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

3

Functionality

6

M

Marie

Apparel & Fashion, 500+ employees

More than a year

4.0
March 2025

Self-service lets employees update details

Pros

I have found that the thing I appreciate most about Workday is its self-service feature which lets employees update their personal details and easily view their pay stubs and direct deposit settings whenever they need to.

Cons

For me the least appealing aspect is that the software's look and overall visual design feel somewhat outdated and a little dull.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lincoln

Nonprofit Organization Management, 51-100 employees

Less than a year

4.0
March 2025

User-friendly interface makes navigation easy

Pros

The interface is very user friendly so navigating through the system felt much simpler.

Cons

To me, the application felt overly basic and its visual design appeared quite dated and unpolished.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

MI

Marie Iles

Apparel & Fashion, 500+ employees

More than a year

4.0
March 2025

good experience

Pros

The best part is the self-service option. It lets employees update their own details and quickly access pay statements and direct deposit information without jumping through extra steps.

Cons

One thing I'm not as happy with is the overall look, everything feels a little outdated and a bit dull from a cosmetic/design standpoint.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

J

Jordan

Automotive, 500+ employees

More than a year

5.0
March 2025

Incredibly user-friendly with wide features

Pros

Workday interface is incredibly user friendly and simple to use and it also comes packed with a wide range of features.

Cons

Sometimes certain parts of the app feel clunky which makes getting around difficult at times though I often rely on the search function to help resolve those issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Brandon

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2025

Centralizes everything for our employees

Pros

One thing I really value about Workday is how it centralizes everything our company needs to function and managing employees through Workday works exceptionally well for me.

Cons

My biggest issue with Workday is that it sometimes undergoes maintenance during my work hours which prevents me from using the application when I need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Ben

Staffing & Recruiting, 1-10 employees

More than a year

4.0
March 2025

User-friendly with modern integrations

Pros

The solution is very user-friendly, offers the best integrations and presents a modern look and feel

Cons

After I submit candidates they become fairly difficult to change and support occasionally takes a while to get back to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

BP

Brandon Pineda

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2025

10/10 software

Pros

Best part is that it handles basically everything our company needs to run day to day. Employee management through Workday has been excellent and covers our core HR needs really well.

Cons

We run into occasional system maintenance that happens during my working hours which temporarily blocks access to the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Ben Bray

Staffing and Recruiting, 1-10 employees

More than a year

4.0
March 2025

great integrations

Pros

This feels pretty simple and the integrations are solid. The overall interface also looks modern and polished which makes it nicer to work with day to day.

Cons

After candidates get submitted, editing their details can be pretty difficult. Also, support doesn't always respond quickly when you reach out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

J

Jed

Legal Services, 500+ employees

More than a year

5.0
March 2025

Wide tools for advanced reporting

Pros

I like that the platform offers a wide range of tools that I can use for both basic and more advanced HR tasks, as well as for detailed reporting.

Cons

For me it often takes quite a while to get a strong grasp on how everything works because there are so many features and functions to learn.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

L

Laila

Banking, 500+ employees

Less than a year

4.0
March 2025

Highly customizable works on mobile

Pros

Workday interface is really easy to use and it's highly customizable, works well on my phone and connects with other apps.

Cons

My main frustrations are the price, a steep learning curve, the initial setup being complicated, a lack of many third-party integrations, unclear pricing transparency and a limited ATS.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

7

JNY

Jed Nkansa Yeboah

Legal Services, 500+ employees

More than a year

5.0
March 2025

Feature-rich HR and reporting

Pros

I appreciate that it comes with a wide range of features which cover both basic HR activities and more involved tasks like detailed reporting.

Cons

Learning how everything fits together can take some time since there are so many features and different workflows to get familiar with.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

LS

Laila Saleh

Banking, 500+ employees

More than a year

4.0
March 2025

clean UI

Pros

Interface is simple to work with and there's plenty of room to customize things to match how our team operates. It also works well on a cellphone which has been a big win for staying productive on the go. Also, it integrates nicely with other apps we already use so we're not constantly switching between tools.

Cons

Pricing can get expensive and there's a learning curve... especially when you're first trying to get everything set up. Setup also feels more complex than expected at the start. There are also fewer third-party apps available than I'd hoped and pricing isn't as transparent as it should be. Lastly, the ATS support feels limited compared to what's advertised.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

J

Jolene

Marketing & Advertising, 11-50 employees

Less than 6 months

5.0
March 2025

Track staffing levels across devices

Pros

We can easily keep tabs on staffing levels and our employees are able to sign into the system either from a desktop computer or through the mobile app whenever they need to.

Cons

I find the clock-in process can be frustrating because it requires so many steps and fixing a wrong punch is also awkward and often creates headaches for employees.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10