Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

Centralized details but hide leave balances

Pros

For my needs, all of our employees details are available in a single, centralized place.

Cons

I sometimes struggle to submit an absence request in Workday because it doesn't display my leave balances clearly which makes the process confusing. I wish it showed remaining days more transparently. Also I feel there should be many more subcategories for leave types to better capture specific absence reasons, as the current options are too limited and make accurate reporting harder.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

easy setup for business processes

Pros

I have found the business processes really easy and user-friendly to set up and configure.

Cons

Too often, new releases or updates are rolled out with no advance notice and it leaves me scrambling.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 101-500 employees

4.0

Easy navigation needs better attachments

Pros

The software's navigation is really easy and the interface is very user-friendly. Plus Workday serves as a centralized, one-stop platform handling everything from the underlying database to full workforce management such as recruiting, talent, learning, benefits and much more.

Cons

Attaching files gets frustrating since I cannot view them holistically within the interface means I have to download attachments into an Excel workbook to see everything properly.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

AM
Arunmadhavan M.

Enterprise, 500+ employees

5.0

Cloud-based with spot-on integrations

Pros

Workday app is really easy to use and it offers plenty of tools for managing a workforce. Plus being cloud-based makes deployment easy. The integration capabilities are spot on.

Cons

I'd appreciate a more user-friendly mobile app experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MS
MarielAnne S.

Enterprise, 500+ employees

5.0

User-friendly for HR and employees

Pros

What I like most about Workday is how user-friendly and simple it is to use. Whether it's our HR team or me as an employee, I can easily navigate the system and manage everyone's details and files without confusion.

Cons

sometimes it feels overly detailed. There are so many screens and choices a user can access that it ends up feeling scattered. so I'd prefer a more consolidated layout and I also wish it offered more customization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

VJ
Vibhuti J.

Enterprise, 500+ employees

5.0

Clear interface for typical employees

Pros

For me the user interface is user friendly, easy to navigate and clear enough for a typical employee as well.

Cons

I find having to enter so many commands to obtain my results sometimes exhausting because there are numerous repetitive steps involved in the process.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

SJ
Sahil J.

Enterprise, 500+ employees

4.0

easy navigation and a great design

Pros

It is really easy to move around and I like the overall user-friendly design.

Cons

For me the UI/UX needs more polish as off right now it feels very simple and basic.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

PC
Pearl C.

Mid Market, 101-500 employees

4.0

User-friendly but updates feel difficult

Pros

the interface is user friendly and easy to explore on my own.

Cons

When I try to make a change, I often have to navigate across multiple tabs to make sure it's updated everywhere which feels difficult. So the way different sections are linked could definitely be improved.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

7

LG
Luca G.

Mid Market, 101-500 employees

4.0

Easy to navigate and interactive

Pros

Workday is pretty easy to navigate and really interactive.

Cons

Honestly I am a bit overwhelmed by how many details Workday asks for.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RK
Rakesh K.

Enterprise, 500+ employees

5.0

very reasonably priced software

Pros

It makes my everyday tasks simpler and reasonably priced.

Cons

For me the interface is pretty complex so it was somewhat difficult to pick up at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SV
Sachin V.

Enterprise, 500+ employees

5.0

great interfaces and offers mobile access

Pros

As someone using a cloud-based HR and finance platform, I appreciate how it delivers streamlined, user friendly interfaces, customizable workflows, strong reporting and analytics and mobile access. I find its ease of use, advanced capabilities and ability to scale make it a go-to option for companies of various sizes.

Cons

I have noticed that Workday's implementation and integration can sometimes be lengthy and complicated. In my experience the complex reporting can also lead to performance problems. I wish they would improve report performance optimization to make things run smoother.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

PS
Paras S.

Enterprise, 500+ employees

5.0

Easy to use with strong reporting

Pros

From my experience Workday offers several positives in a nutshell as it's easy to use, cloud-hosted for access anywhere, links well with other HR systems, provides strong reporting features and receives ongoing updates and improvements

Cons

The main drawback is cost as it is fairly pricey so it makes most sense for large organizations. I also find it somewhat complex at times and getting comfortable with the navigation and features requires a fair amount of learning

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

9

SM
Shashank M.

Quality Engineer, 11-50 employees

5.0

Great balance, better than competitors

Pros

I have found Workday strikes a great balance between what employers require and what job seekers need and in my opinion it's significantly better than most competitors out there. I am hopeful it remains free as it is today.

Cons

One issue I have is that it doesn't give ongoing updates or reminders about application status to either the hiring team or to me as the applicant. it would be fantastic if they could add that functionality.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Staffing and Consulting Solutions, 11-50 employees

5.0

Outstanding content and user-friendly

Pros

The content, the user-friendly approach and the technology integrated into the tool is simply outstanding.

Cons

For me Dropbox feels a bit slow and could use a speed boost.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AN
Avantika N.

Human Resources, 11-50 employees

4.0

Easy to operate still exploring features

Pros

It is user friendly and easy to navigate and operate. Because multiple agencies use it, I am also fond of the range of services it offers to their clients and end users.

Cons

At the moment I have no complaints. I am still looking through every feature to find what's most helpful for me. Could you clarify the specific use cases? That's all I have.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

NK
Nadeem K.

Education, 101-500 employees

3.0

Central platform but works slow

Pros

Being able to handle all my HR interactions from one central platform is something that makes staying on top of things much easier for me.

Cons

My main issue is that the interface could use some polishing and I often notice that prompts are delayed or arrive slower than I expect.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

CF
Christine F.

Mid Market, 101-500 employees

4.0

Useful time tracking all sizes

Pros

I have found it really useful for tracking employee time across both large organizations and small businesses.

Cons

Pulling reports for data analysis has been a real pain for me making it tough to extract useful insights.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

AG
ASHISH G.

Enterprise, 500+ employees

4.0

Cloud-based but customization is hard

Pros

In my experience Workday brings a lot of functionality and advantages that explain why so many people speak well of it. I find the cloud-based setup particularly helpful because my team and I can log in from virtually anywhere with an internet connection which makes it far more convenient and flexible when people are working from different offices or remotely. I also rely on the real-time data it provides that immediate visibility is critical when I need to make quick, informed choices. Another plus for me is the wide range of pre-built integrations. They've made it easier to connect it with the other applications we use without reinventing the wheel. On top of that, the interface comes across as clean and fairly easy to navigate and overall it feels designed to give users a great experience rather than a cluttered one.

Cons

I have noticed a few common issues. Such as setup can be long and complicated and customizing it for specific needs isn't always easy which can be frustrating. Sometimes the interface feels confusing and not as user-friendly as expected making it hard to find what I need. Reporting can also be limited as it is tricky to pull certain reports or format them the way I want. Finally, integrating it with other systems can be challenging and does not always feel smooth, requiring extra work to fix.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

KM
Kathryn M.

Recruiting, 101-500 employees

4.0

decent but navigation is confusing

Pros

All aspects, from recruiting progress to ongoing employee development and everything in between, are consolidated in one place. I enjoy being able to view payroll, check an employee's tenure and quickly find what I need.

Cons

I find navigation can be confusing at times and some chart generation isn't always clear. Working with charts and the filters Workday provides has been a definite learning curve for me.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

JJ
John J.

Enterprise, 500+ employees

5.0

Custom fields with tailored reports

Pros

I really appreciate that the system lets me build a wide range of custom fields and I can generate plenty of tailored reports to suit our company's needs whenever necessary.

Cons

Frankly, it's frustrating that even though Adaptive Planning is part of the Workday family, I still have to manually transfer and reconcile personnel data from Workday into the financial planning tool. I'd really prefer if Workday provided continuous syncing so the personnel sheets in Adaptive Planning stayed up to date automatically at all times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8