Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

D

Drew

Banking, 500+ employees

Less than a year

5.0
February 2025

great interface with useful mobile app

Pros

Workday interface is really easy to use. Also the mobile app is very nice and useful.

Cons

After switching from ADP, I prefer this system a lot and honestly don't have any real complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC

Drew Collins

Banking, 500+ employees

More than a year

5.0
February 2025

simple navigation

Pros

It is so simple to use though and everything feels easy to navigate. The mobile experience is also a big plus since it's built to work well on my phone.

Cons

No downsides so far. I switched over from ADP and I'm liking this one much better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nolan

Real Estate, 500+ employees

More than a year

3.0
February 2025

Reliable enterprise tool with poor UI

Pros

In my experience Workday performed reliably across a very large organization for tasks such as payroll, benefits tracking and enrollment, performance evaluations and other HR needs. I think it's really geared toward very large or structurally complex enterprises and its design and overhead tend to make it impractical for smaller or mid-sized companies to fully adopt and benefit from.

Cons

the user interface is a major drawback as it's off and often difficult to navigate. There were times when I couldn't even get into the platform which caused a lot of uncertainty and frustration for me. For specific functions like performance reviews and benefits enrollment it generally does the job but as a UI it falls short compared with other HCM systems that provide a more user-friendly experience. Because usability is such a central part of any HCM solution, I really hope the developers prioritize making the interface smoother and easier to use.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

K

Kelly

Consumer Services, 1-10 employees

Less than a year

5.0
February 2025

Easy interface with trouble free sign-ins

Pros

The interface is really easy to use and I never ran into any problems signing in or resetting my password.

Cons

At the moment I cannot think of any drawbacks with this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB

Kelly Bethany

Consumer Services, 1-10 employees

More than a year

5.0
February 2025

No login hassle

Pros

Navigation felt really simple and everything worked without any hiccups. I never ran into problems with logging in and password resets were handled without drama.

Cons

So far, for me, no real downsides come to mind right now.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

E

Erin

Medical Practice, 11-50 employees

More than a year

3.0
February 2025

Essentials covered but extra steps

Pros

For running my clinic, it reliably takes care of the essentials and I find it pretty simple to sign in whenever I need to.

Cons

Its interface is not the best and not user friendly and it forces me into extra steps compared to other similar programs I have used.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

A

Anonymous

Airlines/Aviation, 500+ employees

Less than a year

5.0
February 2025

Helpful FAQ with payslips together

Pros

Workday's detailed FAQ and support were really helpful. Also it was easy to navigate and included everything from employment dates to payslips all in one place.

Cons

While it does include virtually all necessary functions, I have noticed that wording mismatches. For example around paygrade names mean employers sometimes rely on outside tools or end up having to walk employees through certain items on Workday face-to-face.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

Anonymous

Airlines/Aviation, 500+ employees

More than a year

5.0
February 2025

we love it

Pros

The detailed FAQ and support resources were really helpful. Navigation is simple and it manages to cover every feature I needed, like employment period details and payslips, all within a single platform.

Cons

Even though it includes all the core functionality, there are moments where wording doesn't line up with what a company uses (for example, pay grade levels). When that happens, teams may rely on external tools or end up needing to explain the same information again in person.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

A

Ashley

Veterinary, 500+ employees

More than a year

4.0
February 2025

Quick tax documents after the learning curve

Pros

I can quickly pull down tax documents and pay stubs which saves me time. Navigating performance reviews and tracking talent progress is fairly easy too once you become familiar with the software's interface. What sells it for me is how easily I can access my pay history and past performance evaluations.

Cons

I don't have a lot of complaints about it from an employee perspective. That said, I have heard that the recruiting module can be clunky and hard to navigate. Another issue I have noticed is that when I request PTO it often doesn't deduct from my available time which can be confusing. The onboarding process is essentially non-existent once you've filled in your personal details. That might be specific to my company but in my experience the onboarding feature serves almost no practical purpose.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

5

H

Haruki

Computer Software, 500+ employees

More than a year

4.0
February 2025

Easy file tracking with a handy plug-in

Pros

Workday is pretty easy to use and I can easily track down important files like pay stubs, insurance paperwork and other related documents without digging around. Its plug-in is handy too, letting me clock in and out quickly and easily.

Cons

However I have noticed it can be slow at times when loading documents and generating reports which can be frustrating when I need information quickly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

HT

Haruki T.

Computer Software, 500+ employees

More than a year

4.0
February 2025

fast navigation for pay documents

Pros

Pretty simple to use especially when you're trying to locate specific files like pay slips or insurance documents. The browser add-in also makes it convenient to clock in and out quickly.

Cons

Occasionally, loading documents and running reports can take a bit longer than expected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Food & Beverages, 500+ employees

Less than 6 months

4.0
February 2025

Clean interface saves time

Pros

It is very user-friendly. Plus the clean interface, along with strong automation and smooth integrations makes things much simpler. The UI is also easy to navigate which saves both employees and managers time and frustration.

Cons

For me the biggest downside is how long and resource-heavy the initial setup can be. it eats up time and team bandwidth. Also although Workday is flexible, many tweaks demand technical know-how so customization isn't as user-friendly as I'd hoped.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Food & Beverages, 500+ employees

Less than a year

4.0
February 2025

Has strong automation

Pros

Stands out for its user friendly interface solid automation and the way it integrates smoothly with other systems. Also, the UI is simple to navigate which helps both employees and employers get through day to day tasks faster and with less friction.

Cons

The setup process can be pretty time consuming and demanding in terms of resources. It's also worth noting that even though it offers flexibility some customization options still need technical know.. how so those parts don't feel as approachable or user friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R

Rob

Utilities, 101-500 employees

More than a year

5.0
January 2025

Tidy interface works reliably

Pros

Given how feature-packed it is, I find the interface tidy and everything simply works reliably.

Cons

I honestly cannot think of any drawbacks sono complaints here as I find it pretty simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Beena

Food Production, 51-100 employees

More than a year

5.0
January 2025

Daily tracking shows progress over time

Pros

One thing I appreciate is that it lets me track myself every day and actually watch my progress over time.

Cons

Sometimes I find it frustrating that I am forced to update my password every six months.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RP

Rob Paige

Utilities, 101-500 employees

More than a year

5.0
January 2025

clean interface

Pros

With an app that covers a lot, the interface still feels clean and the whole workflow just works as expected.

Cons

No real complaints here... it's pretty simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BP

Beena Paul

Food Production, 51-100 employees

More than a year

5.0
January 2025

everything works so well

Pros

Really helpful for daily self-monitoring... you can check in every day and clearly see how you're progressing over time.

Cons

One downside is the requirement to change your password every six months which gets a bit inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emilia

Health, Wellness & Fitness, 51-100 employees

More than a year

5.0
January 2025

Smooth navigation with vast data access

Pros

The volume of data I can access and how smoothly I can navigate the application overall

Cons

I cannot say there's anything I dislike but if I could request a single improvement it would be integrating medical benefits access directly into the same platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EP

Emilia Peez

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
January 2025

perfect for us

Pros

The amount of information available is impressive and it's really simple to move around the program without getting lost.

Cons

There isn't really anything I didn't like. If I had one tweak, it would be nice to have access to medical benefits within the same program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Lisa

Telecommunications, 11-50 employees

More than a year

4.0
January 2025

Combines talent payroll recruitment well

Pros

Using Workday HCM, I have found it pretty good and it combines all the key capabilities I need for talent management, payroll and recruitment. I also like that it connects smoothly with other systems and performs consistently across devices

Cons

Well I find the initial configuration can be somewhat complicated to handle which is particularly challenging for smaller companies or teams without extensive IT resources

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8