Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

VM
Vel M.

Enterprise, 500+ employees

4.0

Professional data arrangement is good

Pros

What impressed me was how neatly the content and employee data were arranged as it felt very professional. I am convinced it's among the most widely used systems worldwide. I have seen it deployed in both mid-sized organizations and massive companies with thousands of employees.

Cons

Sometimes I find the volume of information overwhelming and moving through so much text makes navigation a bit hard.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

LM
Lisa M.

Enterprise, 500+ employees

4.0

Consolidated saves signing into multiple systems

Pros

Everything being consolidated saves me having to sign into multiple different systems throughout my workday.

Cons

Occasionally the menu labels confuse me and I cannot always remember which category contains my needed items.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

AH
Amanda H.

People Operations, 101-500 employees

4.0

Effective but requires training

Pros

It is a great tool for HR because it consistently gets the job done effectively.

Cons

the system isn't very user-friendly and the UI/UX could use a lot of improvement. It's also extremely expensive to roll out, often needing third-party consultants and you cannot really teach yourself so formal trainings are necessary.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

KD
Kirkwood D.

Enterprise, 500+ employees

2.0

Buggy software and seems decades old

Pros

Workday handles most tasks pretty well and I like the clean, easy to navigate design.

Cons

This software feels buggy and way too complicated. When I run a process, I have to wait and get a notice later that it's done which does not make sense to me. It is like they put a nice-looking cover on software from the 1990s. When I am filling out timesheets, if I change the task or project, the form clears everything and I have to start over which is really frustrating when I am working on multiple projects. There is also no easy way to send feedback to them. I get the feeling they do not really care about the daily experience of people like me. It seems like they are more focused on impressing business leaders than helping actual users. All of that makes the product feel disappointing.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

A
Anonymous

Mid Market, 101-500 employees

5.0

customizable tool with strong security

Pros

It is easy to use. Also everything is clear and simple for employees. As an admin, I found the setup easy and the platform highly customizable. I especially like that security is strong as you can control visibility down to individual fields. There is also plenty of online help, training and an active community forum.

Cons

Frankly, I am not a fan of how their support is set up. They don't offer on-demand help but instead users must open a ticket whenever they need assistance. For a company of this size, that feels odd to me as I would have expected quicker options, like an instant chat or chatbot-style support.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

6

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

4.0

Top platform with limitless features

Pros

Workday as occupying a very prominent position in the HRIS landscape. many consider it among the top HCM platforms available. Its feature set feels virtually limitless and mastering it brings a deep and useful body of knowledge. For me having the chance to learn and operate such a sophisticated and valuable system has been excellent in my HR career and I believe the breadth of its functionality is essential to how organizations manage HR processes.

Cons

From our standpoint at a mid-sized company, even though Workday is frequently hailed as the 'Gold Standard' among HRIS and HCM platforms, it's far from perfect. The system is highly complicated and demands a significant amount of expertise from every user. It also comes with a steep price tag and implementation is no small feat yet it can deliver substantial benefits when adopted by an organization that fits its scale and needs. Personally, I feel many of the system's intricacies are overkill for our size though we still have to understand them well enough to operate the platform effectively.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

A
Anonymous

Mid Market, 101-500 employees

5.0

Highly flexible

Pros

The software is highly flexible. It supports complex business workflows, detailed reporting, dynamic security and custom fields. I integrate it with all of our other systems and have multiple sandbox testing tenants.

Cons

For someone wanting an out-of-the-box product, Workday won't fit. In my experience it takes a considerable amount of work and time to implement the different tenants and customize each instance to properly meet my needs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 101-500 employees

4.0

All employee details are kept together

Pros

It keeps all the important details about an employee's current status in one place, from compensation and updated contact information to the yearly check-ins I have with my manager.

Cons

I don't really have strong dislikes but my main suggestion would be that Workday should refine parts of the interface used for submitting or updating information in the portal because occasionally I find it quite confusing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

TF
Tracy F.

Enterprise, 500+ employees

1.0

Does everything poorly

Pros

Honestly there's nothing positive to say about my experience using Workday. the best day on the job for me is when I never have to log into Workday.

Cons

It feels like this software tries to do a little of everything but does it all poorly. Also it is messy and badly coded as every change refreshes the whole page which makes simple tasks feel unbearable. Please do not put your staff through this.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

2

A
Anonymous

Enterprise, 500+ employees

5.0

User-friendly with a unified security model

Pros

For me Workday HCM is a very user-friendly human resources management platform and I appreciate that its support features are kept up to date. I also like that it uses a unified security model and consistent user experience and that it covers onboarding, offboarding, compensation, reporting, analytics and more.

Cons

I find the daily check-in and check-out flow unnecessarily complicated and I have run into problems when trying to punch out. Also because there are so many features and options packed in, I often feel overwhelmed and confused when navigating the system.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

FB
Franz B.

Enterprise, 500+ employees

5.0

all in one tool

Pros

Well I am familiar with it and I'd say it is easy to learn. It is like an upgraded, all-in-one version of the self-service tools we already use bringing together training, career growth, hiring, time off, pay, benefits and more. I especially like the mobile app as it lets me handle tasks on the go. Since it builds on what I already knew, learning and using Workday HCM has been a great experience.

Cons

One thing I noticed is that it has a lot of features that many people never use. Also the interface looks the same for everyone even though not everyone needs all the tools. I am also annoyed that I can see my pay rate and team structure in HCM but actual payroll and paystubs are in a separate system like ADP so checking my pay takes an extra step.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

LG
Lokesh G.

Enterprise, 500+ employees

5.0

Easy use with multiple integrations

Pros

I really appreciate how easy the tool is to use and the multiple integrations we implemented with platforms like Microsoft Teams.

Cons

For me the pricing feels higher than necessary and could be reduced when compared with market rivals such as SAP oracle and Zoho.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

AQ
Amy Q.

Digital Marketing, 101-500 employees

5.0

Simple clocking paystubs tax documents

Pros

Workday is really easy for clocking in and out, submitting time-off requests and pulling up pay stubs and tax documents whenever I need them.

Cons

What bothers me is that if I miss punching in or out during the day, I am forced to wait until the end of my shift to correct the time which is inconvenient. For example, when I realize I forgot to clock back in after lunch, I wish the system would let me edit the punch right away instead of making me wait until I clock out for the whole day to make that manual change.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

Easy navigation between time sections

Pros

It is really easy to move between the different time-management sections. Also I can pull a high-level snapshot or dig into details like time per week, vacation balances, weekly time displays and even down to specifics such as remaining hours and break durations, etc.

Cons

The daily check-in/out layout is pretty confusing and difficult to scan. When I take several breaks in a single day, it's challenging to quickly spot those periods on the calendar. Also I cannot view my ongoing work time as the app only shows the time since my last check-in.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

DT
David T.

Enterprise, 500+ employees

5.0

Leave applying is not a problem

Pros

Applying for leave is really easy although the annual review process gets a little messy when I am editing fonts but overall it works okay.

Cons

the system needs to be set up carefully by the organization because otherwise some page layouts don't display correctly or look awkward.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RS
Rohit S.

Enterprise, 500+ employees

5.0

Engaging interface streamlines internal hiring

Pros

As adaptability is a challenge for many companies, I really like how Workday makes things simpler as its portal is easyto use. From my experience coming from MIS that my company used before, I found the interface to be more engaging. I also notice it links well with a wide range of external applications and it noticeably streamlines our internal hiring workflows.

Cons

Because the system displays so many icons and menu choices, I sometimes struggle to locate a specific document or screen. It would really help if there were a more powerful or advanced search feature to cut through the clutter and make finding things quicker and less frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 101-500 employees

2.0

Certain tasks are tricky to navigate

Pros

I like that there are so many features and that so much data is centralized. it really streamlines hiring, HR and payroll tasks.

Cons

Sometimes I find certain user tasks a bit tricky or difficult to navigate which can slow me down on occasion.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

NH
Nestor H.

SDR, 101-500 employees

5.0

simplifies everything for us

Pros

Being able to handle things on my own is something I really appreciate and Workday lets me do that so I don't have to depend on someone else to locate what I need. I particularly like checking my tax details and viewing past pay stubs whenever I want.

Cons

I cannot get the app to save my passwords for some reason so I am forced to log in and authenticate each time. I'd really like it to recognize my device so signing in would be much quicker and less of a hassle.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PP
Promod P.

Software Engineering, 101-500 employees

5.0

useful for so many different things

Pros

At my current organization, I have been using Workday HCM for a range of tasks, from submitting leave requests to checking my pay details and browsing the employee training programs available to me.

Cons

So far in my use of Workday, I haven't encountered any significant downsides yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TC
Tom C.

Information Technology and Services, 1-10 employees

4.0

Time-saving solution

Pros

Workday is great for handling daily activities and automating much of the work an admin or HR department usually does. What I used to do manually, like verifying the time and dates of individual employees using tens of timecards, can now be done very easily using the schedule review feature of Workday. Some things that take time to generate or load can be set to notify us when they are complete, like tax forms and pay stubs. It works very smoothly, and I have no complaints with its stability.

Cons

Changing time card information is not that easy with Workday. A lot needs to be done before I can finalize the timecard. For example, if someone missed punching their exit time, the timecard would not allow you to change it unless theres an entry. That necessitates approaching the HR department or the employee to obtain an accurate time, which I manually enter in the card before proceeding with the changes. This is a hurdle in the schedule I run every day since night shift staff mostly forget to clock out due to fatigue and tiredness, which means I have to repeat the process every day.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8