Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

LM

Lisa Matusiak

Telecommunications, 11-50 employees

More than a year

4.0
January 2025

great integrations

Pros

Simple to navigate and it bundles the key capabilities you need for talent management, payroll and recruiting in one place. It also connects nicely with other systems and stays reliable across different devices you can access what you need without friction.

Cons

Getting everything set up can be a little involved particularly if you're a smaller business without much implementation support.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Alex

Education Management, 51-100 employees

Less than a year

3.0
January 2025

Overall good but long learning curve

Pros

I have found that it offers a broad set of tools for handling human resources tasks.

Cons

It took me quite a bit of time to get used to the interface and feel confident using it.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

S

Shivani

Insurance, 101-500 employees

Less than 6 months

4.0
January 2025

Simple onboarding and reliable overall

Pros

What I like is the simple employee onboarding process and the reliable timekeeping functionality.

Cons

However I am disappointed by the weak reporting capabilities and the way it falls short at keeping employees engaged through the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

SB

Shivani Bhikadia

Insurance, 101-500 employees

Less than a year

4.0
January 2025

Strong onboarding and time tracking

Pros

Employee onboarding support and a solid time keeping system are the standout features for me.

Cons

Reporting options and employee engagement within the system could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AW

Alex Wharton

Education Management, 51-100 employees

More than a year

3.0
January 2025

Feature-rich HR tools

Pros

This platform packs a lot of features for handling human resources tasks so there's plenty you can use depending on what your team needs.

Cons

Getting comfortable with it takes a bit of time and it can feel unfamiliar at first until you learn where everything is.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

J

Jun

Commercial Real Estate, 101-500 employees

Less than a year

5.0
January 2025

Easy daily use with many features

Pros

It is really easy to use and it has a lot of features available for daily tasks

Cons

At times, I can find it difficult to navigate and end up spending time trying to locate the correct page

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JH

Jun Han

Commercial Real Estate, 101-500 employees

More than a year

5.0
January 2025

simple use

Pros

Really simple to use and it comes with a lot of useful features. I've been able to get to what I need quickly thanks to the overall setup and there's plenty to explore without feeling limited.

Cons

Navigation can get a bit tricky sometimes especially when you're trying to track down a specific page. It takes a little extra effort to find the right section when you're not already familiar with where everything lives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Baturalp

Pharmaceuticals, 500+ employees

More than a year

5.0
January 2025

Complete platform with anywhere access

Pros

This tool is a complete, all in one HR platform that covers payroll, benefits, talent management, workforce planning and analytics. I also like its clean, easy to use interface as it's simple for both HR staff and regular employees to use. And since it is web-based, I can access it from anywhere with an internet connection which is great for remote work and managing global teams. I also rely on its detailed reports and analytics to help make better strategic decisions.

Cons

I have noticed that getting it up and running can take a lot of time, manpower and technical know-how and in many cases I have had to bring in external consultants to help with the implementation. I also felt that my team needed specific training to make the most of the platform's more advanced capabilities.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

J

Jesse

Media Production, 1-10 employees

Less than a year

5.0
January 2025

Trains new hires and tracks attendance

Pros

I rely on it to onboard every trainee, manage our ATS and B.A.C.L.M.S processes and I use the built-in/pre-made time-tracking blocks.

Cons

We're satisfied with everything it offers and in our view, Workday HCM is definitely worth the investment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Shailyn

Consumer Goods, 500+ employees

Less than 6 months

4.0
January 2025

Quick login with secure information

Pros

The software is really easy to use, the login was quick and I felt my information was kept quite secure.

Cons

Sometimes it would sign me out randomly and I had to call support to get my password reset more than once.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

JD

Jesse Dele

Media Production, 1-10 employees

More than a year

5.0
January 2025

Loved it

Pros

I'm using it to onboard all trainees and it covers ATS needs too, along with B.A.C.L.M.S. I also like having the pre-made/built blocks available for time tracking which saves a lot of setup time.

Cons

Overall we're pretty satisfied with it and we consider it worth it for what we need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SC

Shailyn Carr

Consumer Goods, 500+ employees

Less than a year

4.0
January 2025

secure software

Pros

Its very beginner friendly and the sign-in process is quick. My personal information also felt well protected while I was using it.

Cons

Every now and then it would log me out unexpectedly and when that happened I'd have to reach out to request a password reset.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

BK

Baturalp Kitay

Pharmaceuticals, 500+ employees

More than a year

5.0
January 2025

incredible results

Pros

This platform is basically an all-in-one HR hub, covering everything from payroll and benefits to talent management, workforce planning and analytics. The interface feels adaptive so HR teams and employees can navigate it without too much friction. Since it's cloud-based, access works anytime and anywhere as long as there's internet which makes it a good fit for remote work and global teams. It also includes solid reporting and insight tools that help guide smarter, more strategic decisions.

Cons

Getting it set up isn't quick, it takes a lot of time, resources and know how and you might want third party support depending on your setup. Also some of the more advanced capabilities may require training so you can actually make full use of them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mackenzie

Research, 51-100 employees

Less than 6 months

5.0
January 2025

User-friendly, well-organized and fast

Pros

It is very user-friendly, well organized and fast!

Cons

Occasionally it takes a bit longer to load though I usually chalk that up to the building's Wi-Fi.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ML

Mackenzie Lawson

Research, 51-100 employees

Less than a year

5.0
January 2025

simple layout

Pros

Super simple to use, with a clean layout that makes everything feel organized. Pages load fast most of the time and the whole setup is pretty simple to navigate.

Cons

Occasionally loading takes a bit longer but that usually seems tied to the building Wi-Fi.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

N

Nathan

Education Management, 101-500 employees

Less than a year

4.0
January 2025

Clean layout and easy to navigate

Pros

Well I am really impressed by how user-friendly it is. Also the system works well and the layout is clean and easy to navigate.

Cons

Every so often I find the wording feels Americanized in style which throws me off a bit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sarah

Information Technology & Services, 500+ employees

More than a year

4.0
January 2025

Powerful tool for complex mergers

Pros

I am using Workday HCM right now and I find it really powerful, tying together talent management, time-off, payroll and benefits. A recent project to merge our system with another company's platform was complicated but ultimately it succeeded and everything worked out well.

Cons

I am annoyed that Workday times out way too fast when I am drafting something like an employee review and it can erase what I have written with no way to recover. It seems like our IS team could change that timeout setting but because Workday is cloud-hosted it also reacts poorly to unreliable internet which makes it fragile in those situations. We've also struggled to link it with our ADP setup for some parts of the company, meaning a few managers are unable to approve time off when their staff are based at different sites.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SE

Sarah Emmott

Information Technology and Services, 500+ employees

More than a year

4.0
January 2025

saves so much time

Pros

We're currently using it and it's genuinely powerful for connecting talent management, time off, payroll and benefits in one place. After a recent systems merger with another company's setup, the process was pretty tricky but everything ended up working out well in the end.

Cons

An annoyance is that it times out really quickly when you're typing something longer like a staff review and it can wipe out your changes with no way to recover, pretty frustrating. It also feels a bit sensitive to connection quality since it's cloud-based so slow or unstable internet can make the experience feel fragile. Also, we haven't fully integrated it with our ADP setup for all parts of the business which means some managers can't approve leave for employees in different locations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

NB

Nathan Barrington

Education Management, 101-500 employees

More than a year

4.0
January 2025

clean UI

Pros

UI is genuinely simple and the overall system feels well-organized with a clean, logical layout. Everything I needed was easy to spot so the flow through the app/document made sense right away.

Cons

Minor nitpick is that the wording can occasionally feel a bit Americanized in tone which doesn't always match the rest of the style.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

S

Surbhi

Information Technology & Services, 11-50 employees

More than a year

5.0
January 2025

Quick recruiting with automated payroll

Pros

Handling employee onboarding and recruiting in Workday HCM is quick and easy as I can move candidates through the process without any hassle. It is also simple to track and manage employee time and attendance. Automating repetitive HR tasks is pretty easy too which saves me a lot of time. And when needed, I can run payroll directly through the system.

Cons

The main drawback I have noticed is that the system can become sluggish when I run several HR tasks at once, especially during peak usage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9