Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Single place for employer details

Pros

Workday serves as a single place where I can access all the details tied to my current employer, including personal information and pay/remuneration records. It comes bundled with apps that handle onboarding, Active Directory, etc. and it keeps track of the company hierarchy, employee benefits, plus overall rewards and perks for the fiscal year.

Cons

I have noticed that when Workday is connected to other applications, like Contingent Management, it has to be kept in sync with the latest contract information. otherwise my domain account can be disabled and I end up losing access to every application that was assigned to me within the system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

HA
Hakeem A.

Enterprise, 500+ employees

5.0

Non-technical staff able to learn with ease

Pros

The ease of use is outstanding. People from any academic background, including non-technical staff, can get up to speed on the Workday application with minimal training because the interface is user friendly and there are no obscure transaction codes to memorize. Overall our entire HCM workflow has become noticeably simpler and more efficient than it was before.

Cons

When several messages are sent simultaneously, I have noticed problems with downstream processing. Also PECI doesn't reliably pick up HR processes that involve multiple transactions which causes failures or missed updates in our integrations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

customizable across our global operations

Pros

It is user friendly and fully adaptable to our needs. Because my company operates across various industries around the globe, having software that can be tailored is crucial. Plus I have found that Workday makes it simple to integrate the other apps we use across the business with the platform.

Cons

At this point I don't really have any complaints about Workday. Since I haven't had to reach out to customer support for any problems, I am unsure how dependable that aspect of the service would be if I ever needed help.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

essential part for our workflow

Pros

I cannot emphasize enough how important it is for data to be easily reportable, shareable and consolidated into a single source of truth. I rely on Workday to deliver that capability for our organization and I like that it keeps evolving and rolling out upgrades to continually improve the user experience.

Cons

I find it fairly expensive and high-maintenance but you truly get out what you put into the system. If my organization isn't prepared to invest both in the product and in the people to support it, the platform won't be able to deliver on all of its potential.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

offers full visibility and allows managing data

Pros

For me Workday gives employees full visibility and I find it much easier for managers to locate the data they need. it also offers a way to distribute training and run reports on it.

Cons

the training module a bit clunky to navigate. The interface is alright yet I think it needs more usability improvements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KS
Keiko S.

Enterprise, 500+ employees

4.0

Simple setup helps efficient recruiting

Pros

Workday is very easy to work with as setup was simple, the interface is fast and it helps our HR team work more efficiently. I use it to manage recruiting, attract great candidates and handle every step of the hiring process smoothly and securely.

Cons

I don't have any criticisms to add. In my experience Workday is a capable and efficient platform that supports our company's internal HR strategy and helps strengthen the department's contribution to organizational goals.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

3.0

Complete tools !! no other platform needed

Pros

From my experience Workday delivers the complete set of tools for handling internal staff, payroll/compensation and recruiting. I don't have to look for any other HR platform because it provides every essential module that our team would ever require.

Cons

I found that customizing the system demands significant effort and is fairly complex to accomplish. You'll need an internal team to manage module customizations. specifically, hiring Workday developers or other customization specialists is essential because the workflows are extensive and quite involved.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

SG
saikrishna g.

Enterprise, 500+ employees

4.0

Simple payroll processing, no complaints

Pros

We rely on Workday for our payroll processing and as an end user I find it pretty simple and easy to operate.

Cons

I really don't have any complaints to mention here.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

Powerful platform

Pros

At my company, we rely on Workday HCM as a very powerful, comprehensive HR platform that covers most of our HR-related needs. Since it lives in the cloud, updates roll out instantly and all employees can see frequent changes as they happen which keeps everyone aligned. I also like that Workday is widely used across different organizations so there's a wealth of user guides, tutorials and online help that make getting around the system much easier. In my experience it's great for learning and development, employee management and records, performance management, career planning, benefits administration and it provides clear, predictable approval workflows for both employees and managers.

Cons

Personally, I don't have many negatives to point out about Workday but the biggest drawback for me is the cost. It's pricey and mostly organizations the size of ours can realistically afford it. I have noticed smaller startups tend to opt for newer, more affordable HCM/HRM alternatives. I wish the pricing structure could be adjusted or made more flexible for small businesses so adoption would be easier.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Enterprise, 500+ employees

4.0

Manage workflows without hopping systems

Pros

I have found Workday offers powerful features that let you manage whole workflows inside the platform from hiring and compensation to benefits and payroll without hopping between systems. The experience feels smooth and delivers strong outcomes.

Cons

In my experience the main drawback is it requires a number of different people to maintain segregation of duties so it isn't ideal for very small teams. Also deployment can be lengthy often taking six months up to a full year to complete.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

JT
Joseph T.

Human Resources, 11-50 employees

5.0

User-friendly all in one tool

Pros

Workday HCM feels very user-friendly and accessible to me. It is also affordable and brings excellent functionality, a wide range of capabilities and seamless integration with other talent management systems, LMS platforms and so on. For example, you can run internal training if you integrate an LMS. From my account I can quickly pull up employee records, oversee talent development, handle payroll and more. The interface is user friendly too and I like it because it's such a powerful, all in one solution that lets me conduct online training for every member of my staff. The reports it produces are highly detailed. Plus through it I can retrieve data on any employee even by linking to their social media profiles and I can manage payments and many other tasks in a single place.

Cons

I haven't run into any downsides. In fact both I and my team find it simple and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JA
Johanna A.

Human Resources, 101-500 employees

4.0

easy document uploads and weekly checks

Pros

When I am uploading work documents, I appreciate how easy it is to find training materials and tutorials. Every week without fail I log my hours and check the system to see if any tasks or events are coming up.

Cons

I don't find it overly complicated but getting the hang of it took me a while and I especially struggle when trying to reverse earlier changes I made.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

4.0

Recruiting tools are the best

Pros

What I find most valuable are the recruiting tools, the integrated HCM module and the ability to view company details and employee records.

Cons

As a recruiter, I get frustrated because it's extremely click-heavy and can actually complicate basic tasks. I also wish it had tighter integration with job platforms like Indeed, LinkedIn and Hired since many applicants don't apply through the careers page. That forces me to manually create or import profiles which eats up a lot of time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

MB
Martin B.

Enterprise, 500+ employees

4.0

Cloud-based but navigation seems off

Pros

It gives me a clear overview of the range of tools available to simplify and enhance my day-to-day tasks. I am able to manage my work items in the system on my own not just expense claims but even setting annual objectives, recording feedback and similar entries. Because it's cloud-based, I find accessing these features much more convenient since I can reach them from different locations and devices without hassle.

Cons

At times the user experience feels lacking in certain areas. I often hunt for features or documents I remember seeing 'somewhere' before but then cannot relocate them which makes the navigation feel clunky and in need of redesign. I have also noticed that messages I have already opened remain marked as unread and the control to mark them read is tucked away and hard to find. Overall several workflows could be streamlined.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

A
Anonymous

Enterprise, 500+ employees

2.0

Easy navigation with an excellent interface

Pros

Workday HCM is very easy to navigate and the user interface looks excellent.

Cons

At first, I felt a little intimidated learning all its features.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

SP
Sunita P.

Enterprise, 500+ employees

5.0

everything is easily searchable

Pros

The platform ties together HR workflows across the whole organization really well so processes feel seamless from hiring to offboarding. The mobile app is also good and user-friendly and within the desktop software it's pretty easy for me to search for specific HR processes and move around. Everything is searchable so I don't have to memorize steps or keep reaching for manuals.

Cons

When I am setting up integrations with SAP or payroll and other third-party solutions, it often takes much more time than I'd expect. I wish the product's APIs were stronger and more complete so I could manage these connections myself without bringing in outside consultants or spending so many hours.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

6

Functionality

10

ST
Srinivas T.

Enterprise, 500+ employees

4.0

allows comprehensive reporting

Pros

I am impressed by how powerful Workday's cloud-based platform is and the reporting is very comprehensive.

Cons

However I find the sheer number of configurations overwhelming at times and there can be occasional lag when pages are loading.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

KM
Kris M.

Enterprise, 500+ employees

5.0

Connects applications to onboard crewmembers

Pros

What I like is how well the system connects with our other applications and how simple it is to onboard new crewmembers.

Cons

I have noticed that on occasion new crewmembers don't receive their onboarding invitation immediately which can hold up the process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

Simple interface creates custom reports

Pros

I find the interface simple and it's easy to create custom reports.

Cons

There are no help tutorials available unless my organization supplies a Workday Community account and in my experience getting that account is not so easy at all.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MM
Marianna M.

Enterprise, 500+ employees

1.0

Tweaking everything saves time later

Pros

Being able to tweak almost every part of it from reports and employee records to business workflows and approval chains has made it an indispensable tool for HR and many other teams I work with. Setting up integrations with benefits providers, payroll platforms and the like can be a bit time-consuming upfront but I have found that investing that effort pays off by saving huge amounts of time and hassle down the road.

Cons

Even though most components of the platform can be configured, I have run into built-in reports and workflows that cannot be modified. In certain cases I cannot export specific pieces of data from those delivered reports which is frustrating. Still, I am optimistic that with each new release Workday will keep improving and listen to customer feedback.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

2