Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

TS
Tawanda S.

Data Specialist, 101-500 employees

5.0

Clean dashboard guides step by step

Pros

I really like that it's so easy to use above all else. There isn't a lot of clutter that would throw me off. So when I log in I can quickly find where I need to be. The dashboard shows clear menu options that walk me through what I need to do step by step.

Cons

I'd like the option to fill in the entire month's timesheet with a single click when the fields and attendance are the same as the previous period. it's really convenient that there's already a week view for this.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

MG
Mariana G.

Enterprise, 500+ employees

5.0

Easy access to personal records

Pros

The thing I like is that I can easily access my personal records and explore the organization's structure whenever I need to which makes managing my information pretty easy.

Cons

That said, I find that getting the tool to align with how our company actually operates requires fairly complex configuration such as things like special approval flows, changes to reporting lines, country-specific indexing and other detailed settings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

HS
Heema S.

Human Resources, 101-500 employees

5.0

Workflows are easy to customize and manage

Pros

I have notice that the workflows I build in Workday are easy to customize and simple to manage.

Cons

For me the UI's responsiveness and the animations feel sluggish and could use some improvement.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

BB
Becca B.

Enterprise, 500+ employees

5.0

love its mobile functionality

Pros

Being able to tailor Workday HCM so it aligns with our company's specific requirements is pretty easy. And I like having full HCM functionality available right from the mobile app.

Cons

Sometimes the customization options bother me. I need to rigorously document every change and stay mindful of how those tweaks might impact other parts of the system.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

FM
Frank M.

Enterprise, 500+ employees

5.0

Least favorite tool of mine

Pros

Workday's interface is simple and it's very easy to learn quickly.

Cons

I have been recruiting for almost ten years and it is by far my least favorite ATS. Plus it locks you into a complex workflow that makes everything inefficient. Things that used to take 15 minutes like reviewing candidates, assigning tasks or posting jobs now take hours. Also there are almost no batch actions so I have to do things one by one instead of in bulk. The recruiting tools feel like an afterthought, not something built with real recruiter input. Overall it has added at least ten hours of extra admin work each week, the time I used to spend actually recruiting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

NN
Nicole N.

Enterprise, 500+ employees

5.0

search function needs work

Pros

With Workday, I can see every candidate who applied to my openings in a single central place.

Cons

I wish its candidate search was better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TW
Tiffany W.

Accounting, 101-500 employees

5.0

Schedule an audit with download notifications

Pros

Workday recently introduced a schedule review feature that lets me produce a schedule audit instead of having to manually verify each associate's timecard dates one by one. I also appreciate that when I download pay stubs or tax documents, I can choose to receive a notification when they're ready rather than sitting on the same page waiting for the download to finish.

Cons

When I am running schedules and correcting timecards, for example, when someone forgets to clock out on an overnight shift the system doesn't repopulate who the provider was so I end up having to either look it up in Humanity or contact the employee directly to confirm who they worked with. It's a relatively small glitch but it can become quite time-consuming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

CR
Cristina R.

Enterprise, 500+ employees

2.0

All HR data is consolidated

Pros

In my experience Workday brings a lot of HR data together in a single spot. Even though my company still uses several different tools to manage human resources, I really like having all of the details consolidated in one place that's easily and widely accessible.

Cons

I found the biggest downside when rolling out Workday was its lack of compatibility with our other systems which forced us to move data by hand. As a result, moving to it fully has been delayed even more than anticipated. Still, I consider this a relatively minor problem that we've since fixed.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

MC
Megan C.

Enterprise, 500+ employees

5.0

Unified platform that drives smarter decisions

Pros

Now we have one unified platform that everyone across retail, corporate and manufacturing can use to access their personal information, performance records, job history, benefits, compensation, recruiting data and much more. For me it's the technology that lets us really dig into our workforce composition, produce useful analytics and make smarter, data-driven business decisions overall.

Cons

I find logging in multiple times a day frustrating when the multi-factor authentication is clunky. the sign-in routine becomes a real nuisance. If I could leave a device authenticated for longer stretches, the platform would feel much smoother and perform better for daily use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CP
Cheryl P.

Small Business, 11-50 employees

5.0

Clunky interface, not user-friendly

Pros

I appreciate how easily I can access my pay stubs through it

Cons

Honestly everything else feels awkward and hard to use. I find the interface clunky and not user-friendly at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

well organized and load quickly

Pros

The interface is really simple to get around and keep organized. I appreciate that the icons clearly represent their functions and the layout is highly visual overall. Pages load quickly and I haven't run into any glitches at all.

Cons

There are so many settings that it can be hard to find what you are looking for. I also cannot figure out how to clear the notification badge which is annoying and makes daily use less convenient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MR
Miguel R.

Enterprise, 500+ employees

5.0

User-friendly and easy navigation all the way

Pros

The system is user friendly and easy to navigate.

Cons

It's pretty slow and honestly I'd personally much prefer if the app could live on my laptop.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

ZM
Zach M.

Enterprise, 500+ employees

5.0

way too confusing layout

Pros

I can manage basic things like requesting time off without contacting HR. That's such a low standard and honestly I wish we'd switch back to a far more user-friendly HRIS.

Cons

As an employee, I find it nearly impossible to use. Every section looks like it was made by a different company such as the visuals don't match, labels are inconsistent and the layout changes every time I click. I cannot even figure out how to get from the homepage to a proper login screen. Plus simple things like finding my start date force me to dig through confusing menus and useless options, like an empty Favorites page. I also see odd things, like a full list of terminated employees. And using the browser's back button often breaks the whole app which is incredibly frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DM
Diana M.

Enterprise, 500+ employees

5.0

Global platform with mobile functionality

Pros

This was the first global HCM system we rolled out for employees across the globe. It supports the languages we require, feels user friendly, is simple to navigate and has the best mobile functionality.

Cons

At times I find it hard to make adjustments or customizations because requests typically originate from Workday's side, go through analysis and prioritization and only after that are they deployed to the live environment for all users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

KARM
Keily A. Rangel M.

Enterprise, 500+ employees

5.0

no training needed to use it

Pros

One thing I like about Workday is that it is very user-friendly, the directions are clear and I am able to complete entries without any formal training. It has the feel of a business social network which I love!

Cons

What I found most frustrating about using Workday was its lack of compatibility with other platforms which forced us to migrate data manually. This manual transfer slowed down achieving full implementation. However in my experience it turned out to be a minor issue and was eventually resolved after coordinated effort across our IT team.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

simple dashboard for employees managers

Pros

For our team the dashboard is really easy to use and I find it readily accessible for both employees and managers.

Cons

I sometimes encounter parts of the platform that prevent me from making specific changes on certain web pages so having full accessibility for all users would be much more helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

5.0

great forms with strong reporting

Pros

I appreciate how simple it is to get to and submit forms and other information, along with the platform's strong reporting and insight features. I am also a fan of the company-wide search for finding people and teams.

Cons

For now, nothing really bothers me. Searching by keywords can sometimes be tricky but once I have learned the system and where to look for specific terms, it becomes easy. This is especially true if I stick to consistent workflows.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

Handles HR scenarios very well

Pros

In my experience the interface is very user-friendly as it handles common HR scenarios well and I find it pretty easy to use.

Cons

There's a real learning curve with so many customizable options, it took me a good while to fully understand how the workflow hangs together.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MC
Matthew C.

Enterprise, 500+ employees

5.0

Clean interface makes the experience enjoyable

Pros

The interface is clean and user friendly which makes my overall experience enjoyable. When I know what I am after, moving between sections or locating specific information is fairly easy and efficient to use

Cons

Logging in frustrates me when I am required to sign in multiple times a day due to a clunky MFA. The product would work better if it let me verify a device for longer time spans

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Powerful but should have fewer clicks

Pros

Workday is a powerful tool, capable of consolidating all our processes into a single platform. Extracting reports and pulling data is pretty simple and easy to navigate too. It also connects seamlessly with Greenhouse which is our ATS.

Cons

Well the interface is complex as it takes too many clicks to do simple things. Dropdowns don't auto-fill and when I search for something, I have to go into the All of Workday view to find it, even though that should be the default.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8