Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

KKS
Kishan Kumar S.

Enterprise, 500+ employees

4.0

One-click tracking is something I love

Pros

I can track time and absences with one click and check my payroll info easily. Employees can set goals with manager input and I find it simple to create my own development goals using the guided mode.

Cons

In my experience Workday doesn't allow customizing certain parts the way I'd like. For example, its reporting options are fairly limited and it doesn't provide any automated insights or analytics to help make sense of the data.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

JMR
Jacob Marvin R.

Enterprise, 500+ employees

5.0

Single dashboard reduces browser tabs

Pros

Workday brings together so many core employee tasks into a single, user friendly dashboard. Also it cut down the number of browser tabs and sign-ins I have to juggle when completing different HR-related tasks.

Cons

A recurring issue for me is the notifications area as it can be unclear. I'll open messages or alerts and mark them as read yet they often keep appearing as unread for months which makes going through notifications take much longer.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

User-friendly, stronger than ADP platform

Pros

From my experience Workday is very user-friendly and brings a broad set of powerful features and capabilities that simplify many of our organization's processes and procedures. We used ADP before and it always felt considerably weaker compared to Workday.

Cons

I am not thrilled with the recent redesign of the front or landing page. It forces me to make an extra click to reach the full set of menu options. Though it is not a deal-breaker by any means but to me it feels less user friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SRT
Sara Rebecca T.

Enterprise, 500+ employees

5.0

Scales well, lacks a home dashboard

Pros

I have found that Workday HCM scales well and I can automate many payroll operations.

Cons

For me it's frustrating that there's no dashboard on the home screen. getting around takes noticeably longer since I have to hunt for the specific action I want to perform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Reporting outperforms everything

Pros

In my experience the reporting features in Workday outperform any other app I have used. I can schedule reports and have them sent to a wide range of recipients.

Cons

One limitation I ran into with this system is that I wasn't able to assign a single individual to more than one manager which hindered our organizational setup.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

4.0

layout simplifies navigation approvals

Pros

One feature I really like is the tiled layout as it makes navigating the main Workday page pretty easy means I can quickly find where I need to go. I am also a fan of the built-in approval and workflow capabilities as I find those elements extremely useful when working in a larger organization that already has well-established processes.

Cons

That said, I dislike how inflexible the system can be because of its complex workflows and approval paths as it often makes handling exceptions difficult for me. In addition, I find its reporting tools somewhat awkward. In other words they aren't user friendly which makes generating the reports I need more frustrating and time-consuming than it should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AS
Angel S.

Enterprise, 500+ employees

4.0

Uploading training videos is easy

Pros

I really appreciate being able to upload training videos and full courses for everyone on the team to the platform. it's a practical, valuable feature. Plus it helps me quickly look up useful background and contact details about coworkers and teammates.

Cons

The interface is usually easy to use but some tools and options can be hard to find. So a quick guided tour when you first log in would probably solve that frustration.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Mid Market, 101-500 employees

5.0

Simple PTO with org chart view

Pros

It is pretty simple to log PTO and I find it really easy to see the organizational chart at once, including who's on which team and who reports to whom.

Cons

So far I haven't come across any features or behaviors in the platform that I find frustrating or dislike.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

Mobile app replaces browser version

Pros

Workday HCM makes managing my team's workflows really efficient thanks to a fast, user friendly interface that's simple to use. Even though I can always switch back to the web browser version if needed, after installing Workday Mobile I personally didn't want to go back to the browser anymore.

Cons

Workday continuously updates and expands the app, rolling out new capabilities with nearly every release. however, I still notice that a number of handy features I rely on aren't yet included in the mobile version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Luke C.

Non-Energy Customer Service, 101-500 employees

5.0

One-click requests simplify personal management

Pros

For me being able to request changes with a single click, submit my time and easily look up other people across the organization has been incredibly convenient. I find that virtually every aspect of Workday simplifies my personal management and makes handling tasks far less stressful.

Cons

Honestly there isn't much I dislike about it. The one area I would critique, however, is the navigation. Since I didn't have clear guidance at first, I felt somewhat confused and unsure how to move around the system initially.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

Visually clean and approachable for everyone

Pros

It is a top-notch HCM platform and it extremely user friendly and visually clean. I also like how neatly the data is organized, the broad set of features it provides and how approachable it is for people who aren't HR specialists.

Cons

There are very few things I find frustrating about it. One capability I wish it had is the option to show dotted-line reporting relationships alongside the usual solid-line reporting structure because that distinction matters in many orgs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

Dream to work with and powerful

Pros

Workday is a user friendly and powerful tool. Compared to every other system I have used over the years, it's honestly been a dream to work with.

Cons

the compensation module lacks the flexibility I sometimes need for custom setups. Even though the platform provides a lot of functionality, when my organization has more complex workflows or legacy requirements, I often find it hard to configure the compensation module to handle every scenario.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

Centralized place for all needs

Pros

I like that I can book vacations, view paystubs and manage medical benefits all from one centralized place.

Cons

For me the app needs a clearer way to check current vacation balances and see how much time I'll have left by year-end.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

4.0

Smooth integration with existing apps

Pros

We had a smooth time integrating it with our existing apps.

Cons

I feel the user experience needs work. At times I found navigating the workflow tricky.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

Clear understanding of team setup

Pros

Using it helps me understand my team's setup much more clearly and I find the interface very user-friendly.

Cons

It took me a while to get used to and now I notice that certain tasks require extra steps compared to how I used to complete them before.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

handles new-hire process well

Pros

It is very user-friendly and capable of handling new-hire processing, plus it delivers the best overall functionality.

Cons

However I notice it doesn't automatically separate area codes from phone numbers which slows down our hiring workflow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

5.0

Really simple and easy to use

Pros

Using it, I find the Workday application really simple and easy to use

Cons

I cannot think of any real dislikes about it right now

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

Multiple workflows with great interface

Pros

What I really value is that the platform offers multiple workflows that link to other systems, along with a built-in approval process and company-wide automation. I also enjoy how the interface presents different modules as tiles so I can quickly glance at each area. Plus I find the various search tools helpful and can effortlessly locate our employees in the system's database.

Cons

Because of those workflow integrations, I am noticing the system can be pretty inflexible when it comes to making edits or sweeping changes across modules. Many items feel siloed and there are so many separate tabs for tasks that navigating becomes confusing. On top of that, I struggle to extract or build tailored reports which makes reporting a real pain.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

5.0

Most user-friendly application ever used

Pros

This one is the most user-friendly application I have ever used. As navigating everything is incredibly easy for both staff and managers.

Cons

Honestly I don't dislike anything about it. As long as I have the right access, it is a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Easy time off paycheck management

Pros

Workday makes requesting time off, tracking my days away and managing paycheck details incredibly easy and hassle-free!

Cons

I do notice that its features are fairly basic yet it still covers the essential needs that most companies typically require.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8