Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

TW
Tim Wagstaff

Pharmaceuticals, 500+ employees

More than a year

1.0

“over-engineered”

Pros

Not much to say here, there's very little that feels genuinely useful.

Cons

From my past implementations, it's come across as over engineered, more focused on impressing executives than helping actual users of your tool. The interface leans heavily on obscure fields while leaving out the details that would matter day to day and you end up needing far too many clicks just to get anything done.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

1

Functionality

3

AC
Alex Coomber

Financial Services, 101-500 employees

More than a year

4.0

“its good overall”

Pros

I've been able to book my time off without much hassle and the site also makes it pretty simple to see the business benefits.

Cons

Website layout gets a bit confusing at times especially when I'm trying to locate emails or other communications from the business.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

BP
Bhumi Panchal

Insurance, 500+ employees

Less than a year

5.0

“so convenient to use”

Pros

Pretty much everyone in our company uses it. It lets us store both personal details and company-related information in one place and the system is simple to work with.

Cons

No downsides or negative points I can point out, it covers what we need and then some.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH
Krystle Harrison

Retail, 51-100 employees

More than a year

5.0

“handles everything for me”

Pros

You have a really solid choice for handling HR, payroll and even helping with team development. It covers the key parts of day to day people management in one place which makes everything feel more organized.

Cons

There are moments where it doesn't feel as flexible when you want to customize specific things so you may have to work around the default setup at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JZ
Joannie Zayas

Consumer Services, 500+ employees

More than a year

5.0

“results are good”

Pros

I used it pretty much every single day. It covers everything I need in one place, requesting time off, checking my paycheck details and clocking in and out.

Cons

Dont have any real complaints here, I don't have anything negative to say about the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TW
Tanner Wolfe

Oil & Energy, 101-500 employees

Less than 6 months

5.0

“simple navigation”

Pros

It's super simple to use and the instructions lay out exactly how to move around in the program.

Cons

All was good, no complaints from me about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SP
Shubham P.

Small Business, 11-50 employees

5.0

“Clean interface works all sizes”

Pros

What I like most is the clean, user friendly interface. Also it really improves the experience for both HR staff and regular employees and I find it works well for companies of all sizes, from small businesses up to large enterprises.

Cons

There are some customization limits that I wish were improved to better fit specific business needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

WC
Wendy C.

Corporate Recruiting, 101-500 employees

5.0

“Five years of user-friendly reliability”

Pros

Let me tell you that I have been using Workday for the past five years and find the interface very user-friendly. The platform packs a wide array of features that cover a lot of ground for HR work. At my company I rely on it for recruiting and a range of HR functions and I also use it to check my own details like time off balances and payroll. Customer support does a good job communicating whenever there are platform issues and they follow up with updates once things are fixed. While I haven't personally managed an implementation, colleagues who have said the setup process was simple and easy to handle.

Cons

I'd like the option to build my own reports inside Workday. It would be helpful to be able to select the categories I need and then apply filters to narrow the results. Right now our HRIS team has to generate most reports because the process feels too complicated for everyday users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

AC
Alice Clarke-Vaz

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“pay slips made simple”

Pros

Being able to quickly view my past job applications, see my job history and access employee pay slips and other relevant information has been really helpful. It keeps everything in one place and makes tracking my work and employment details simple.

Cons

Nothing comes to mind, I genuinely think it's a strong tool for organizations, applicants and employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CW
Cody Wildermuth

Apparel & Fashion, 500+ employees

More than a year

5.0

“friendly UI”

Pros

The way the program is structured really works for our team. The user interface is genuinely friendly so employees can jump in quickly and get the hang of it without a long learning curve.

Cons

I haven't come across anything I dislike so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

KO
Kristen Olsen

Environmental Services, 500+ employees

More than a year

5.0

“reliable uptime and simple menus”

Pros

App is really simple to use, with menus that are easy to follow. Also, it's dependable, this has been my go-to and it's never gone down on me.

Cons

There isn't anything I dislike about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RC
Ryan Charles

Financial Services, 500+ employees

More than a year

4.0

“well-designed tools”

Pros

This is a solid, cloud-based HR platform that pulls together a lot of key areas, payroll, talent management and more, without turning everything into a mess. The UI is pretty adaptive for everyday tasks. A few of the more advanced tools do take some time to get fully comfortable with but overall it's manageable. The mobile experience is a real highlight too since employees and managers can knock out HR tasks while they're away from their desks.

Cons

Custom reporting can be tricky for people who aren't technical, mainly when building or tweaking reports. That said, exporting and importing through Excel helps a lot and makes the process less painful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

RJ
Robyn Jackson

Insurance, 500+ employees

More than a year

5.0

“quick setup”

Pros

I can enter my start time, lunch break and clock-out time without much hassle.

Cons

No real downsides so far with the program.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LV
Laura V.

Enterprise, 500+ employees

5.0

“Easy navigation with productive mobile app”

Pros

What I like most about Workday is how user-friendly its interface feels. Also it is remarkably user friendly and easy to move around so organizing tasks and finding key information is not a problem. On top of that the mobile app keeps me connected and productive when I am away from my desk. Overall it makes my workday much simpler!

Cons

One small issue I have is that loading very large datasets or complex reports can occasionally be a bit slow which can interrupt the flow of work at times. That said, this delay is minor and doesn't meaningfully detract from my overall satisfaction with the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MW
mareesa williams

Insurance, 500+ employees

Less than 6 months

4.0

“Loved it”

Pros

Entering paid time off is quick and simple so it's easy to submit whatever time you need without jumping through hoops.

Cons

Getting goals set up correctly can be tricky and it takes some effort to enter them the right way.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

SN
sabbah n.

Enterprise, 500+ employees

5.0

“Clean interface for leave and reviews”

Pros

I like that the interface is clean and user friendly. Also I can quickly submit leave requests, complete year-end reviews and request feedback from coworkers. It also lets me view company benefits and payroll/compensation details.

Cons

For me almost everything is really useful though occasionally notifications arrive a bit late. that hasn't caused major problems and aside from that quirk, I am very happy with the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TP
Thomas Prophet

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“strong payroll and time tracking”

Pros

Covers payroll too and it's also a solid option for time tracking.

Cons

Haven't run into any problems, I've been using it every day for exactly what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES
Emiliano Soto

Pharmaceuticals, 500+ employees

Less than a year

5.0

“24/7 self-service for request handling”

Pros

It's a strong tool for companies because employees can quickly and independently serve themselves for a big volume of requests and the information they need. Since it's available 24/7, it's a lot more convenient for everyone and keeps things moving without waiting on HR hours.

Cons

There are times when you lose that personal interaction with HR. Still, it feels like that's gradually becoming less common anyway, with more hands-on help reserved for higher-priority cases.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KB
Kayla Bell

Consumer Goods, 51-100 employees

More than a year

3.0

“perfect for us”

Pros

Submitting time-off requests is pretty simple and I can quickly view my calendar from within the app. The org chart feature has also been really useful in my role and has saved me time on multiple occasions.

Cons

Password resets happen way too often. Even though I don't log into it that frequently, when I finally do, there's a good chance I'll have to reset my password which is annoying.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

FT
Fran Taveras

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

“very accessible for all ages”

Pros

Accessibility is a big win here, it's simple to locate and use and it feels friendly for every age group.

Cons

The only real catch is that it requires an internet connection and the Wi-Fi can be a bit inconsistent with occasional hiccups.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10