Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

ZS

Zeh Sadri

Banking, 500+ employees

Less than 6 months

3.0
October 2023

reliable to use

Pros

From a payroll admin perspective, there's honestly not much to feel positive about. It feels like the product shouldn't have added a payroll module in the first place especially since it doesn't cover payroll features and responsibilities the way other dedicated payroll systems do.

Cons

Overall, it comes across as more of an HR recording tool than a true payroll system. Also, there's no live customer support available which is pretty disappointing when you run into issues.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

MAH

Mohammed Abdul Hamid

Government Administration, 500+ employees

More than a year

5.0
October 2023

clear ui

Pros

The interface is really clean and everything feels adaptive to navigate and understand. As the functions get more complex, the app still makes it simple to see where each part fits in so you're not guessing about what does what.

Cons

Nothing comes to mind right now. It's a solid tool and I'd definitely suggest it to anyone currently using other software like SAP, this could be a strong replacement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SS

Sunita S.

Enterprise, 500+ employees

2.0
October 2023

Long steps for simple hiring

Pros

The org charts are handy and it's really simple for me to pull up organizational charts when I need them. Other than that, I don't find Workday particularly useful.

Cons

I find it tedious because there are far too many steps required to complete even basic tasks. The interface doesn't feel user-friendly and processing new hires becomes a real hassle. When I am acting as a hiring manager, creating requisitions is awkward and involves an excessive number of steps for a single task.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

3

AJ

Akshay J.

Enterprise, 500+ employees

5.0
October 2023

Tailored reports save valuable time

Pros

I find Workday to be an excellent, user-friendly HRIS. the standout thing for me is how I can tailor and automate reports to meet specific needs which saves me time.

Cons

Overall my experience is positive but I still struggle sometimes because creating reports can be pretty challenging for new users who lack any technical training.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

AS

Aleyssia S.

Enterprise, 500+ employees

5.0
October 2023

Software handles many different features

Pros

I am able to use the software for a lot of different features.

Cons

Every now and then I struggle to undo changes that I have already made.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RA

Rita Agnilleri

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
October 2023

easy to use

Pros

Super easy to use and really helpful for managing people or keeping track of inventory.

Cons

The layout could be more dynamic, going back to a previous page is a bit difficult. It would be nice to navigate without having to keep tapping the bar or to be able to jump back to the homepage more smoothly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Hospital & Health Care, 500+ employees

More than a year

4.0
October 2023

solid feature set

Pros

It pretty much covers what we need and it's expanding its feature set really quickly. Only time will tell whether it can stay ahead of how fast the industry keeps changing.

Cons

User interface could be more adaptive and doesn't feel polished enough. Even though the backend processes are solid, they can come across as overly complicated for end users

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KR

Kavita R.

Human Resources, 101-500 employees

4.0
October 2023

Strong security protects employee information

Pros

What I appreciate most about Workday is its strong data security and encryption that protect employee information. I also rely on it to monitor employee records, including time tracking, payroll and leave requests and approvals.

Cons

Cannot find anything I dislike about this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GS

Grace Sharpe

Information Technology and Services, 500+ employees

More than a year

5.0
October 2023

automation and organized workflows

Pros

Automation and workflow setup for everything has really helped. Admin tasks feel much lighter because the processes run more or less on their own and the overall flow is well organized.

Cons

Clearly built as a more corporate style system so there are some limits when it comes to customizability.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HD

Hussein Dero

Information Technology and Services, 11-50 employees

More than a year

5.0
September 2023

payroll control is great

Pros

I stuck with it for a few solid reasons. For one, I wanted a more modern setup for payroll... handling payments smartly, running payroll processes smoothly, supporting audits and keeping the level of flexibility I need beyond its payroll itself. I also preferred a platform with a stronger, more structured approach to job setup and goal tracking and it's genuinely helped push my ambitions in a positive direction. Also, it gives me better balance between work and personal life so I can focus more on things outside my official job responsibilities.

Cons

No complaints at all. Nothing among the features stands out as something I like least and everything feels useful and up to the standard I'm looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NT

Nithin T.

Enterprise, 500+ employees

5.0
September 2023

Cloud-based is resilient against major risks

Pros

From my experience with data handling, I find Workday hard to beat. Its cloud-based capabilities make it significantly better. It feels so resilient that major risks such as natural disasters and ransomware attacks wouldn't stand much of a chance against Workday. I also appreciate how user-friendly it is and how smoothly it connects with other applications which adds to its overall strength.

Cons

I honestly don't find many downsides to it but being designed with large enterprises in mind means smaller companies may see it as somewhat costly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

AS

Ami S.

Enterprise, 500+ employees

5.0
September 2023

Clean interface with smooth workflow

Pros

For me the interface is clean with a good UI, the workflow feels smooth, the organization view is effective and the search functionality works well.

Cons

I would like to see a built-in tax and TDS system added and it would be great if they could include more payroll tabs to expand functionality.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 500+ employees

3.0
September 2023

Login requires company credentials only

Pros

I have found it really easy to use.

Cons

Signing in requires me to use my company credentials to access Workday.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

LH

Lori H.

Sales Training & Development, 101-500 employees

5.0
September 2023

Syncs platforms pushes information easily

Pros

For our company, I find Workday syncs with our other platforms which makes it really easy for me to push information across the organization.

Cons

I think the platform is fantastic but it required a fair amount of time to get comfortable with it and I had to go through many tutorials.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

3.0
September 2023

Central resources need better search

Pros

I appreciate that Workday keeps many everyday tools, files, handbooks and similar resources all together so I can access what I need for my daily tasks in a single location.

Cons

For me navigating Workday feels a bit buggy. I have had trouble finding specific documents or pages when I am not already sure where they live. It could really use a much better, more powerful search feature.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 101-500 employees

4.0
September 2023

Stable browser tool costs too much

Pros

Overall I find it quite user-friendly. it runs in the browser and feels very stable. I also appreciate the regular updates, it integrates with our SSO and tech-savvy users manage it easily without too much trouble.

Cons

Honestly I find it really, really expensive so it's a poor fit for smaller teams. The customization options are limited and I occasionally hit performance problems. For non-technical users, the UI feels complicated.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

AM

Avelino M.

Enterprise, 500+ employees

5.0
September 2023

simplifies time off and expense filing

Pros

It is really easy to request time off. Plus I can quickly see exactly how much leave I have and it also makes filing expense reports really easy and hassle-free.

Cons

I wish there was a way to report when something's missing. For instance, if I am trying to expense an item but the appropriate cost center isn't available, I'd like to be able to flag that directly to my organization so it can be added or fixed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

4.0
September 2023

Org chart handy but complex reporting

Pros

I find the organizational structure chart and the quick people-search feature incredibly handy because it lets me pull up someone's peers, direct reports and managers without fuss. Having a clearly organised task list in the actions panel also comes in extremely useful, especially when I am juggling a large team and facing many competing priorities at once.

Cons

Sometimes I struggle to do simple things like checking time-off balances for my team as it ends up being way more complicated than it should be. The reporting tools seem powerful in theory but finding the right report and getting the results I want often takes too many clicks and jumping between screens.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
September 2023

All HR functions are in one place

Pros

As an employee, I appreciate how Workday brings all HR functions into a single place where I can check my salary history, view pay stubs, track PTO balances and requests, see the org chart and handle other company-related tasks.

Cons

I'd like Workday to provide more flexible, interactive ways to display information. For example, it would help if I could easily compare pay stubs across many months in a clear visual format or quickly see the combined total I have put into both my 401k and Roth 401k accounts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SA

Somasundaram A.

Enterprise, 500+ employees

5.0
September 2023

User-friendly platform for large companies

Pros

I am impressed by how user-friendly it is and the breadth of its features. For a big company like ours, it's an excellent platform that lets us concentrate on our core products and services while relying on a customized business software solution.

Cons

In my experience availability has been spotty and there's a real lack of transparency about outages and support.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

6

Functionality

10