Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Education Management, 500+ employees

More than a year

5.0

Pay and time-off in one

Pros

What I like most about Workday is having pay, time-off details and the reporting hierarchy all managed and visible in a single place.

Cons

I like least that the notifications and 'tasks features need improvement. several alerts stay around and are stubbornly difficult to dismiss or clear away.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

P
Prawin

Automotive, 500+ employees

Less than a year

4.0

Real-time insights with easy dashboards

Pros

The interface is very user-friendly and well-connected. Also it's simple to operate and provides real-time insights, reports and dashboards that are easy to customize.

Cons

However with so many built-in standard reports, I am often unsure which one to pick for a given situation. despite its self-service focus, I still need guidance.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Education Management, 500+ employees

More than a year

4.0

Thorough payment details for updates

Pros

For me the tool provides thorough details about payment info, benefits, the job hub and other key items that I need to check regularly during the week for updates to employees account information.

Cons

Occasionally I have trouble getting clear, timely updates on pending application statuses and I also cannot always find detailed information about the pay ranges for jobs once they are posted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Maria

Accounting, 51-100 employees

Less than a year

4.0

Easy navigation with simple reports

Pros

Workday interface is very easy to navigate. Overall it's simple to use and building reports is mostly easy.

Cons

For me working with calculated fields is a real headache. I also have to figure out which data source matches each field and security settings can become overly complex at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K
Kirsten

Hospital & Health Care, 500+ employees

Less than a year

5.0

User-friendly and feature rich

Pros

I am impressed by how user-friendly and accessible it is for staff. I like exploring the variety of features and seeing the many ways they can be presented to our team members.

Cons

Personally, I don't run into many problems with Workday but I find that rolling out new features can take a while and is often confusing to figure out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C
crystal

Banking, 500+ employees

Less than a year

5.0

Easy to use with strong security

Pros

The software is easy to use, I appreciate the strong security features, I have had no problems and its usability is excellent

Cons

I cannot think of anything I dislike about it As for me it's easy to navigate and works well for everyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Insurance, 500+ employees

More than a year

4.0

Simple benefit elections with cost view

Pros

I really like being able to complete my benefit elections online during open enrollment. The process is simple and I can quickly go through my choices. What I particularly like is that the main page shows the current monthly cost of my benefits. Adding dependents or beneficiaries and updating details is also easy.

Cons

At the moment I don't have any complaints to report. I haven't experienced any problems with the software. It's generally easy to use and pretty user-friendly. If I ever run into something I don't understand, I just call my HR team and they patiently walk me through what I need to do.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N
N'dea

Utilities, 500+ employees

Less than 6 months

4.0

pretty decent tool

Pros

With this system I can kick off recruitment through HCM, gather and screen applicants, run interviews, make hires and give employees their own self-service portal.

Cons

I find that I cannot configure organization-specific customizable features and options. Workday handles basic processes well but when it's about our policies and regulatory needs, certain features cannot be implemented which forces me and my team to finish some processes manually.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G
Gio

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0

HR payroll records save time

Pros

I have found Workday HCM makes handling HR tasks, payroll and employee records simple and efficient which really cuts down the time my team spends on administrative work.

Cons

For me there aren't any issues. the system feels dependable and user-friendly and it covers every HR management capability I need without missing anything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

D
Desney

Consumer Goods, 51-100 employees

Less than a year

5.0

Mobile and web are equally good

Pros

Accessing the system through the mobile app or a web browser was incredibly easy and I found the layout very user-friendly. it didn't take me long at all to work out how to navigate around.

Cons

I noticed while using it that the notification system could use some improvement as messages sent inside the app didn't trigger push notifications to my phone so I sometimes missed them.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Information Technology & Services, 1-10 employees

More than a year

1.0

Resume retyping takes a lot of type

Pros

As a candidate I can only say that Workday exists. I cannot think of any other upside. There is no AI that parses my resume and any text or data I type in has to be entered again every single time.

Cons

Well I have to retype my entire resume every single time, even though I am using the same login credentials. Workday doesn't retain anything and it certainly cannot extract CVs automatically. Have they ever thought about using AI? There is absolutely no end-user support which comes across as arrogant as if they're saying we're so amazing!. I wouldn't expect my candidates to endure this.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

2

Functionality

2

A
Anonymous

Information Technology & Services, 101-500 employees

More than a year

4.0

Essential documents organized across devices

Pros

Using Workday I am able to organize all of my essential work documents, PTO requests, payroll details and expense claims easily whether I am on my phone or my laptop. Tasks important to me get assigned and I receive Slack notifications without any hiccups.

Cons

On the mobile app it sometimes feels a bit awkward and clumsy and I struggle to locate the right tabs when I am not exactly sure where the information lives. It's not a major problem though and I still really like the platform overall.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

J
Jesse

Computer Software, 51-100 employees

Less than a year

5.0

Payroll and contacts easily accessible

Pros

Workday is really convenient for checking my payroll information, figuring out who my manager is and looking up coworkers contact details whenever I need to reach out to someone.

Cons

Often I find the UI packed with jargon that's difficult for me to follow and there aren't any hover-over explanations to make the terms clearer. Also the organizational chart doesn't translate well to mobile as I usually have to zoom out a lot to view it which is awkward and difficult for me to do.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

9

T
Teresa

Hospitality, 500+ employees

More than a year

5.0

Excellent support with reliable reporting

Pros

The customer support has been excellent and I find the software extremely user-friendly. Also it's easy to configure and administer and the reporting capabilities are reliable.

Cons

I do feel it's not very customizable and in my experience it's a fairly closed ecosystem where the Workday product team holds most of the control. I also had to purchase numerous additional SKUs to access the full range of features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Higher Education, 101-500 employees

More than a year

4.0

Ask-an-Expert teaches valuable skills

Pros

Ask-an-Expert completely changed how I work with Workday. Instead of doing everything for me, the team teaches me the process so I can handle it myself which I find far more valuable. That guidance moved my thinking from Can Workday do XYZ? to What do I want Workday to accomplish for us? Investing time in learning up front has paid off because the configurations I build are reusable and scale nicely. That hands-on approach multiplies value over time. I also don't encounter many bugs. when I do run into issues, it usually turns out to be something I missed in the setup.

Cons

The same flexibility that makes Workday powerful is also what makes it complex. I have discovered there's a real learning curve and it takes patience and time to understand how all the pieces fit together. The payoff is worth it in the end but I would recommend planning for a deliberate ramp-up so you don't get frustrated.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

9

A
Anonymous

Oil & Energy, 500+ employees

Less than a year

4.0

User-friendly menus with efficient navigation

Pros

This software's layout is very user-friendly as I was able to understand it easily. Plus it lets me move through menus and modules efficiently.

Cons

When I needed to set up configurations, updates were slow and getting things adjusted felt like pulling teeth which slowed me down.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Financial Services, 500+ employees

More than a year

5.0

Organized operations with strategic focus

Pros

Workday HCM is very user friendly and progressive. When it's properly implemented and supported by a capable HRIS team, it really streamlines how our organization operates and gives HR the tools to focus on strategic initiatives.

Cons

From my experience Workday HCM can come across as buggy if it's not set up correctly and although many of its technical constraints make sense, they still end up irritating HRIS staff because end users often misunderstand how things should work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Amanda

Health, Wellness & Fitness, 500+ employees

Less than a year

5.0

One-stop solution for hiring needs

Pros

For all our hiring needs, we truly have a one-stop solution! I am really happy that we can manage applicants and our current employees benefits, HR records and payroll details all within this application.

Cons

I had to spend some time getting used to the interface and there was a fair learning curve before I could locate all the features embedded throughout the application but after ironing those issues out, the overall usability improved dramatically.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Education Management, 500+ employees

Less than a year

4.0

Well-designed HR platform

Pros

The interface is well-designed and I find it very easy to navigate. Also it helps me consolidate lots of HR responsibilities from payroll processing to managing routine contract tasks without fuss.

Cons

Sometimes I get frustrated using it for job searches because the search tool is pretty limited. it rarely shows detailed information about listings so I end up spending a lot more time digging through roles and opening multiple pages compared to other job sites.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

L
Labidi

Information Technology & Services, 11-50 employees

Less than 6 months

5.0

Mobile app enables remote work

Pros

I like the mobile app because it lets our team work remotely with minimal fuss. Team members can submit requests for time off straight from home which is super convenient. It hooks up smoothly with other solutions, especially time-tracking software making things more efficient overall. That kind of integration has also helped us trim down production expenses.

Cons

We've run into no problems so far. I am pleased with it because we've been scheduling our shifts and meetings without much trouble or extra effort.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10