Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

JN

Juaquin Nunez

Hospital & Health Care, 1-10 employees

Less than a year

5.0
August 2023

great control

Pros

When i was new, I wasn't totally sure what I'd think at first, then I realized I didn't really have much choice since the company was the one paying for it. Either way, the setup felt convenient and simple to use and I could quickly see my hours before payday.

Cons

Nothing major bothered me with HCM. I never ran into any problems or issues that made me dislike it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
July 2023

Many features that are useful

Pros

After swapping out several platforms for Workday, I am genuinely impressed by how many features and capabilities it includes. Also I find it to be a fantastic system and it becomes fairly easy to use once you learn the ropes.

Cons

Honestly I don't have major complaints though I have consistently struggled to find specific items because the navigation is clunky. That, together with a search function that's a bit sluggish and glitchy, can really dampen my otherwise positive impression.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

GN

Ganesh N.

Enterprise, 500+ employees

5.0
July 2023

User-friendly navigation without any trouble

Pros

I am finding the Workday tool very user-friendly and I can navigate it without any trouble

Cons

As an employee, I'd like additional tabs and a notification feature so I can be alerted about any pending tasks

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
July 2023

All systems integrate for growth

Pros

One thing I really appreciate is that all systems integrate with Workday which makes managing data and the flow between records so much easier and I would highly recommend Workday for larger, fast-growing organizations.

Cons

I really miss the level of customization we enjoyed with our smaller HRIS platforms although it helps by consolidating multiple systems, I have found it lacks in certain functional areas and offers fewer configurable fields than we used to have.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
July 2023

A single dashboard manages all

Pros

It is pretty easy to use and lets me handle several tasks from a single dashboard. The end to end recruitment workflow inside it proved extremely helpful when managing hires. I can also store every employee's data and all related documents securely.

Cons

So far I have been really enjoying using Workday and I haven't encountered any issues or negative experiences with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
July 2023

Broad features with customization limits

Pros

Workday is pretty easy to use and it covers a broad set of human capital management features. Plus it provides very user friendly data analytics. From it I can uncover valuable insights and make data-driven choices to fine-tune our workforce management strategies.

Cons

Honestly I find Workday isn't very customizable for our needs. It sometimes struggles to integrate with other software and I face occasional system glitches. I'd like to see the UI improved.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

KG

Kirti G.

Enterprise, 500+ employees

5.0
July 2023

offers so many different benefits

Pros

Benefits are easy to view, benefits are easy to change and payroll details are simple to retrieve. From my perspective there's a real collaboration between our team and Workday. They want us to succeed with the system and partner with us when issues arise. They also invite us into design committees so we can help shape the product moving forward.

Cons

At times I find it somewhat clumsy to locate certain documents and generating documents can be slow, while peer review processes need improvement. It still takes significant time to train someone to become a master Workday Report Writer. The approach is highly specific to Workday and unlike other reporting platforms so it takes additional time to bring people up to speed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Small Business, 11-50 employees

4.0
July 2023

Cohesive platform needs a smoother workflow

Pros

Overall it's a cohesive platform, I can view my salary, my leave balances org information and importantly company-level actions delivered straight to my inbox.

Cons

I find more integrations like timesheet entry and company-level updates are needed and the user workflow is a bit messy. it can be slow.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

TS

Tiffany Strawbridge

Hospital & Health Care, 11-50 employees

Less than a year

5.0
July 2023

Payroll management is easy now

Pros

Simple to navigate and it's possible to self-learn how to handle most tasks without too much hassle. The categories are pretty self-explanatory, reporting is simple to input and pull out and it works really well for payroll and timecard management. Overall, it's been a strong fit for our business and I'd recommend it to other companies as well.

Cons

At the moment, I can't think of anything I disliked about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
July 2023

Reduces time used to spent on HR

Pros

For me it really helps reduce the amount of time I spend handling HR tasks

Cons

I have found that the training costs are quite high and the programs are only offered by a few institutes

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

KS

krishna s.

Mid Market, 101-500 employees

5.0
July 2023

Easy profile creation for employees

Pros

I found the interface really easy to use and I have experience creating a Workday profile for an employee because it helps collect all the information to learn about them.

Cons

I really don't think there are people who would dislike Workday since it simply makes retrieving information very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
July 2023

All-in-one tool simplifies HR processes

Pros

From my experience Workday offers an all in one HCM solution that simplifies HR processes. I rely on it for employee check-ins and performance reviews and it makes PTO and payroll easy to monitor, request and administer. The platform also helps recruiting teams and HR alike by streamlining talent tracking, hiring and payroll. I have notice it can support organizations of varying sizes both small and large.

Cons

I found there's a steep learning curve when you begin using Workday. Because of how many features exist, it can feel impossible to master the platform completely. I have noticed that if someone hits a snag, they often cannot resolve it alone easily. Investing time to learn is definitely worthwhile. Some automated integrations process slowly and there isn't an option to increase run frequency or to customize the timing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
July 2023

Decent after bumps but paycheck issues

Pros

After I got past some initial obstacles, I'd say it's only decent. The app clearly aims to be approachable and I really like the time-off request screen. What I appreciate most is being able to tailor the dashboard to show the things I use most which makes navigation a lot easier.

Cons

Moving to Workday has been bumpy for me. I have experienced missed paychecks and even lost vacation time. It can also be a pain to find basic HR tasks, like where to update tax info. The paycheck layout doesn't work for me and since it won't auto-calculate vacation rollovers, I find planning my time off far in advance nearly impossible.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

A

Anonymous

Banking, 500+ employees

Less than 6 months

5.0
July 2023

easy mobile access

Pros

The interface feels really simple to navigate. I can locate what I'm looking for quickly, without wasting time searching through menus. Also, the mobile app makes it convenient to submit requests and monitor their progress even when I'm away from my desk.

Cons

No real downsides so far. I was able to start using it right away on day one and it felt adaptive, like I'd been using the system for years. The layout is simple and designed very well

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JG

Jyoti G.

Small Business, 11-50 employees

5.0
July 2023

Dependable tool manages all HR

Pros

I rely on Workday to handle our company's HR tasks such as recruiting, maintaining employee records and running payroll. The interface seems user friendly and efficient and it gives me useful analytics that help streamline HR workflows. To me it's a dependable tool that manages all our HR responsibilities for the organization.

Cons

I have noticed several frequent complaints about Workday HCM, like the rollout being fairly complicated, sporadic bugs or system hiccups and the fact that you need a lot of training before you can use all of its capabilities to their fullest.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small Business, 11-50 employees

5.0
July 2023

Calculated fields sold me completely

Pros

As a user, I have found the interface easy to use and the options very helpful as it makes trying different setups simple and hassle-free. I also enjoy building reports for different teams and the ability to create calculated fields tied to specific functions is honestly the feature that sold me on this tool.

Cons

I have noticed that when I explore multiple paths within the tool, the undo capability for actions is quite limited which forces me to redo large portions of my work. That lack of granular undo creates extra rounds of iteration over the entire project and becomes pretty tedious after a while.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
July 2023

Multiple features handle categories well

Pros

For me Workday is pretty simple and very user-friendly to use. It includes multiple features and has the ability to handle all different categories of functionality very effectively.

Cons

I haven't found any major disadvantages using Workday. It proves very effective but I would appreciate a few more interface options that let users revisit content or save items for later.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AK

Akshita K.

Mid Market, 101-500 employees

4.0
July 2023

Amazing and user-friendly tool

Pros

Workday HCM's UX really amazing. Also the interface is user-friendly and easy to get around.

Cons

For me the product ends up feeling cluttered since there are too many screens and buttons to sift through.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

3.0
July 2023

Thorough platform but requires too many clicks

Pros

it is a thorough and easy to use platform that helps simplify HR and workforce tasks. Also its clean, user friendly interface, broad set of features and smooth integration options make it my go-to recommendation for companies looking to improve HR processes and better manage their workforce overall.

Cons

At times I find it really hard to navigate to the exact tab or menu I need while I am browsing the system. There are just too many clicks and the navigation can become frustrating.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

DC

David C.

Enterprise, 500+ employees

5.0
July 2023

Travel expense submission is simple

Pros

Most of my experience with Workday has been submitting travel expenses and I find the interface surprisingly simple and easy to use.

Cons

One aspect I found mildly confusing was how many different fields are available which can feel overwhelming when I am entering information.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10