Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

FK

Felicia K.

VP Marketing Communications, 101-500 employees

5.0
December 2020

Benefits PTO reviews altogether

Pros

Been able to bring together my benefits, PTO and performance review options into a single place is the thing I like. It feels much more reliable and seems to have far less downtime than the system we used before. Plus Workday supports standard user logins, password setup and an online timesheet features I was specifically looking for. What I really appreciate is having HR tools, common questions and related information all located in one convenient spot.

Cons

My only real complaint is that I could not update certain details like the reviewer for a team member when we moved promotions from the old system. Making changes feels like a long, complicated process, both on my end and when it has to go through people outside my team. And I am not sure if it's because I do not have the right access or if HR set it up that way but either way, it slows me down.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
November 2020

Application simplicity makes it the best

Pros

The application's simplicity makes it the best for me.

Cons

nothing yet. it's very easy to learn and use

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
November 2020

Feels like Facebook at work

Pros

It really feels like having Facebook at work and because of that I won't waste my time on anything harmful.

Cons

I have to get an activation message every time I try to sign in from my work laptop which is annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SA

Soumya A.

Enterprise, 500+ employees

4.0
November 2020

good but could be better

Pros

I can select all candidates at once to take action easily

Cons

Well I don't like the tab size in the Active Candidates section.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

SC

Sai C.

Enterprise, 500+ employees

5.0
November 2020

Easy time tracking with quick links

Pros

One thing I really like is how easy time tracking and time-off requests are as they have been very useful. Also the system works well for my teammates too. I can edit entries and send them to my manager without any trouble. I also rely on the notifications that remind everyone to update their info during the day as we use that all the time. The quick-link feature is a lifesaver when I am in a hurry as it gets me where I need to go instantly. Payroll tools are also helpful and I like being able to view past paychecks whenever I need to.

Cons

It can be pretty draining to go through the whole process. Whenever I change something, it gets routed up to senior management which slows things down. I found the self-assessment workflow and its goals especially confusing and harder than I expected. There were several steps that I couldn't make sense of and I wasn't clear why they were necessary. To me it felt like the extra steps were just trying to force everything online instead of letting us upload Word documents for our assessments and goals.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

1.0
November 2020

Time-off balances cause payroll issues

Pros

Workday consolidates and replaces several different software tools our institution used.

Cons

Even though I like some features, I have found it far from user-friendly. After watching training videos, I still struggle with basic tasks like fixing time-off balances which should be simple. At my organization, leave is only tracked in hours and there is no way to see it in days or half-days. That makes it frustrating to figure out how much time I actually have left. Worse, it's caused major payroll issues like hundreds of employees were not paid. That forced many of my coworkers to work huge amounts of overtime just to fix the problems. As of October, I was told hundreds of people still had not been paid since August.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

3

Functionality

2

JLL

Jennifer L. L.

Enterprise, 500+ employees

4.0
November 2020

Handles huge workload without issues

Pros

The platform can handle a huge workload and supports extensive use without issues.

Cons

At times I find the interface unnecessarily complicated which makes using the system more confusing than it needs to be.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

FC

Francesco C

HR Representative, 500+ employees

5.0
October 2020

Five-star performance

Pros

It is very flexible tool, and the interface is very user-friendly. It adapts well to different needs and tasks.

Cons

I find some features a bit difficult to use at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

5.0
October 2020

Clean and uncluttered interface

Pros

I am pleased that it is so easy to use and I like the clean, uncluttered interface that makes navigation pretty easy.

Cons

Honestly I cannot think of anything I dislike about the software itself. it meets my needs without any glaring issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HL

Holly L.

Human Resources, 101-500 employees

4.0
October 2020

manages entire employee lifecycle well

Pros

The system offers a huge range of features and I have been able to customize it to meet my business needs. In my experience it can function as the central HR platform, letting me manage the entire employee lifecycle from recruitment and onboarding through performance management, payroll, compensation and benefits, to handling leavers and off-boarding processes.

Cons

When I purchased it 'off the shelf' I found it quite challenging to get up and running and I needed formal training to learn how to use all of its capabilities properly. It's not something you can pick up quickly if you come in with little or no previous knowledge of the platform so be prepared to invest time in learning.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

3.0
October 2020

Practical features are buried deep in menus

Pros

Workday offers a bunch of practical features that handle a broad set of scenarios. The layout is arranged so it's relatively easy to get to most areas and there is a lot of useful data available for someone using the system. Although I recognize there are probably superior products out there, in my experience it covers the essential tasks I need it for and is at least dependable for the typical things I would expect to do with it.

Cons

It's frustrating that much of the functionality I want is tucked away in spots that are surprisingly obscure and difficult to locate. For example, when I try to look up my salary and other pay details, I usually have to click through four or five different screens, then hunt around a menu bar in an odd corner of the interface before I finally find it. That kind of workflow is far from ideal and makes the whole experience unnecessarily clunky.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

SK

Samantha K.

Enterprise, 500+ employees

5.0
October 2020

Track time and goals well

Pros

For me I find Workday a fantastic place to track my time, keep my goals, view worker history and to find or create reports.

Cons

However when I am downloading specific reports, they can occasionally take as long as 15-20 minutes to finish which is frustrating when I need them right away.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Accounting, 51-100 employees

Less than a year

4.0
October 2020

good features

Pros

Combining a bunch of one-off systems into a single platform has been a big win for us. We were juggling separate candidate tracking software, performance review tools, employee profile info and a few other add-ons. It covers all of that in one place and after everything was migrated, managing it day to day became a lot simpler. Also, the setup opened the door to extra capabilities around data analysis and reporting that we weren't getting before.

Cons

Getting everyone up and running takes serious onboarding and internal training. This isn't something you switch on overnight, expect a meaningful time investment and ongoing training to actually get the most out of the platform. That said, the payoff is supposed to be worth it once the team is fully up to speed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

YB

YOGESH B

MR, 500+ employees

5.0
October 2020

Awesome features

Pros

I am pretty impressed with its features and functionality. Very professional.

Cons

I can't think of any cons at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

NMB

Noah Mark B

TTWN Operations Manager, 500+ employees

4.0
October 2020

Rich in features and benefits

Pros

Workday helps our company process payroll, vacation requests, time off, hiring, performance management, and much more. Tasks are easy to use for the most part.

Cons

I think the recruitment module should support more file formats.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
October 2020

great features and works on mobile

Pros

I can access every feature easily and switch between tasks without any trouble. Also I can create reports and requests all in one place and I also like that it works on mobile devices.

Cons

Sometimes I notice that it isn't particularly fast and I often have to wait for reports to be processed and generated. plus, several features still aren't integrated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

UM

Urvi M

Sr. SAP ABAP Developer, 500+ employees

5.0
September 2020

Must-have tool for me

Pros

Workday is really easy to use, with great features that are both professional and efficient. We really like it and enjoy using it.

Cons

NO CONS. I can view my own time off from work in a separate section.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

JW

Jace W

Not Specified, 500+ employees

5.0
September 2020

Why I'm a fan of Workday?

Pros

The interface is easy to use, so I can quickly see how much PTO I have left or what benefits I'm signed up for.

Cons

Honestly nothing. I really love this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

AG

Akhilesh G

Technical Architect, 500+ employees

5.0
September 2020

My ultimate problem solver

Pros

This software handles everything I need and more. It provides solutions to all the problems I encounter, making it a reliable choice for any task I need to complete.

Cons

I didn't dislike anything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

M

Mathew

Competitive Intelligence Manaager, 500+ employees

3.0
September 2020

Promising, yet requires further improvements

Pros

I like that I can access it outside of work. And I like being able to self-service update my profile and account without having to go to an HR person.

Cons

From an end-user perspective, it is very difficult to use. I don't use it every day, and I forget where things are. If they make an update, then I get lost very easily.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8