Felicia K.
VP Marketing Communications, 101-500 employees
“Benefits PTO reviews altogether”
Pros
Been able to bring together my benefits, PTO and performance review options into a single place is the thing I like. It feels much more reliable and seems to have far less downtime than the system we used before. Plus Workday supports standard user logins, password setup and an online timesheet features I was specifically looking for. What I really appreciate is having HR tools, common questions and related information all located in one convenient spot.
Cons
My only real complaint is that I could not update certain details like the reviewer for a team member when we moved promotions from the old system. Making changes feels like a long, complicated process, both on my end and when it has to go through people outside my team. And I am not sure if it's because I do not have the right access or if HR set it up that way but either way, it slows me down.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Application simplicity makes it the best”
Pros
The application's simplicity makes it the best for me.
Cons
nothing yet. it's very easy to learn and use
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Feels like Facebook at work”
Pros
It really feels like having Facebook at work and because of that I won't waste my time on anything harmful.
Cons
I have to get an activation message every time I try to sign in from my work laptop which is annoying.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Soumya A.
Enterprise, 500+ employees
“good but could be better”
Pros
I can select all candidates at once to take action easily
Cons
Well I don't like the tab size in the Active Candidates section.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Sai C.
Enterprise, 500+ employees
“Easy time tracking with quick links”
Pros
One thing I really like is how easy time tracking and time-off requests are as they have been very useful. Also the system works well for my teammates too. I can edit entries and send them to my manager without any trouble. I also rely on the notifications that remind everyone to update their info during the day as we use that all the time. The quick-link feature is a lifesaver when I am in a hurry as it gets me where I need to go instantly. Payroll tools are also helpful and I like being able to view past paychecks whenever I need to.
Cons
It can be pretty draining to go through the whole process. Whenever I change something, it gets routed up to senior management which slows things down. I found the self-assessment workflow and its goals especially confusing and harder than I expected. There were several steps that I couldn't make sense of and I wasn't clear why they were necessary. To me it felt like the extra steps were just trying to force everything online instead of letting us upload Word documents for our assessments and goals.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Time-off balances cause payroll issues”
Pros
Workday consolidates and replaces several different software tools our institution used.
Cons
Even though I like some features, I have found it far from user-friendly. After watching training videos, I still struggle with basic tasks like fixing time-off balances which should be simple. At my organization, leave is only tracked in hours and there is no way to see it in days or half-days. That makes it frustrating to figure out how much time I actually have left. Worse, it's caused major payroll issues like hundreds of employees were not paid. That forced many of my coworkers to work huge amounts of overtime just to fix the problems. As of October, I was told hundreds of people still had not been paid since August.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
Jennifer L. L.
Enterprise, 500+ employees
“Handles huge workload without issues”
Pros
The platform can handle a huge workload and supports extensive use without issues.
Cons
At times I find the interface unnecessarily complicated which makes using the system more confusing than it needs to be.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Francesco C
HR Representative, 500+ employees
“Five-star performance”
Pros
It is very flexible tool, and the interface is very user-friendly. It adapts well to different needs and tasks.
Cons
I find some features a bit difficult to use at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Mid Market, 101-500 employees
“Clean and uncluttered interface”
Pros
I am pleased that it is so easy to use and I like the clean, uncluttered interface that makes navigation pretty easy.
Cons
Honestly I cannot think of anything I dislike about the software itself. it meets my needs without any glaring issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Holly L.
Human Resources, 101-500 employees
“manages entire employee lifecycle well”
Pros
The system offers a huge range of features and I have been able to customize it to meet my business needs. In my experience it can function as the central HR platform, letting me manage the entire employee lifecycle from recruitment and onboarding through performance management, payroll, compensation and benefits, to handling leavers and off-boarding processes.
Cons
When I purchased it 'off the shelf' I found it quite challenging to get up and running and I needed formal training to learn how to use all of its capabilities properly. It's not something you can pick up quickly if you come in with little or no previous knowledge of the platform so be prepared to invest time in learning.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Enterprise, 500+ employees
“Practical features are buried deep in menus”
Pros
Workday offers a bunch of practical features that handle a broad set of scenarios. The layout is arranged so it's relatively easy to get to most areas and there is a lot of useful data available for someone using the system. Although I recognize there are probably superior products out there, in my experience it covers the essential tasks I need it for and is at least dependable for the typical things I would expect to do with it.
Cons
It's frustrating that much of the functionality I want is tucked away in spots that are surprisingly obscure and difficult to locate. For example, when I try to look up my salary and other pay details, I usually have to click through four or five different screens, then hunt around a menu bar in an odd corner of the interface before I finally find it. That kind of workflow is far from ideal and makes the whole experience unnecessarily clunky.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
6
Samantha K.
Enterprise, 500+ employees
“Track time and goals well”
Pros
For me I find Workday a fantastic place to track my time, keep my goals, view worker history and to find or create reports.
Cons
However when I am downloading specific reports, they can occasionally take as long as 15-20 minutes to finish which is frustrating when I need them right away.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Accounting, 51-100 employees
Less than a year
“good features”
Pros
Combining a bunch of one-off systems into a single platform has been a big win for us. We were juggling separate candidate tracking software, performance review tools, employee profile info and a few other add-ons. It covers all of that in one place and after everything was migrated, managing it day to day became a lot simpler. Also, the setup opened the door to extra capabilities around data analysis and reporting that we weren't getting before.
Cons
Getting everyone up and running takes serious onboarding and internal training. This isn't something you switch on overnight, expect a meaningful time investment and ongoing training to actually get the most out of the platform. That said, the payoff is supposed to be worth it once the team is fully up to speed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
YOGESH B
MR, 500+ employees
“Awesome features”
Pros
I am pretty impressed with its features and functionality. Very professional.
Cons
I can't think of any cons at the moment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Noah Mark B
TTWN Operations Manager, 500+ employees
“Rich in features and benefits”
Pros
Workday helps our company process payroll, vacation requests, time off, hiring, performance management, and much more. Tasks are easy to use for the most part.
Cons
I think the recruitment module should support more file formats.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Enterprise, 500+ employees
“great features and works on mobile”
Pros
I can access every feature easily and switch between tasks without any trouble. Also I can create reports and requests all in one place and I also like that it works on mobile devices.
Cons
Sometimes I notice that it isn't particularly fast and I often have to wait for reports to be processed and generated. plus, several features still aren't integrated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Urvi M
Sr. SAP ABAP Developer, 500+ employees
“Must-have tool for me”
Pros
Workday is really easy to use, with great features that are both professional and efficient. We really like it and enjoy using it.
Cons
NO CONS. I can view my own time off from work in a separate section.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Jace W
Not Specified, 500+ employees
“Why I'm a fan of Workday?”
Pros
The interface is easy to use, so I can quickly see how much PTO I have left or what benefits I'm signed up for.
Cons
Honestly nothing. I really love this software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Akhilesh G
Technical Architect, 500+ employees
“My ultimate problem solver”
Pros
This software handles everything I need and more. It provides solutions to all the problems I encounter, making it a reliable choice for any task I need to complete.
Cons
I didn't dislike anything.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Mathew
Competitive Intelligence Manaager, 500+ employees
“Promising, yet requires further improvements”
Pros
I like that I can access it outside of work. And I like being able to self-service update my profile and account without having to go to an HR person.
Cons
From an end-user perspective, it is very difficult to use. I don't use it every day, and I forget where things are. If they make an update, then I get lost very easily.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8