Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

N
Nona

Public Safety, 101-500 employees

Less than a year

2.0

Public safety operations face limits

Pros

Workday HCM's workflows are pretty user friendly. Also the processes are logically organized and I can usually use the search bar to find what I need without much fuss. It doesn't take a lot of training to locate functions and complete tasks as I can generally find what I am after quickly.

Cons

I have noticed Workday is limited when it comes to public safety and law enforcement operations. The platform only lets you complete personnel-related tasks one at a time and that restriction causes real headaches. For instance, if there's an employee evaluation pending, I cannot also submit a supervisor reassignment, move their cost center or initiate a merit adjustment at the same time. In some sectors that might not be an issue but in public safety where staffing, assignments and statuses are constantly shifting it becomes a major operational burden. We deal with overlapping status changes all the time yet Workday expects each change to finish before the next can be recorded so one action is effectively at the mercy of another. That problem is magnified by our approval chains, where every single status change can be held up waiting for multiple layers of sign-off. On the payroll side, the system isn't readily compatible with a 24-hour, 365-day work cycle like ours. We've had a buildout meant to patch Workday with our scheduling software that has been in progress for literal years and it still needs work as new payroll glitches seem to appear every pay period. Recruiting is awkward too as asking applicants to create a separate account for every employer they apply to feels clumsy and inconvenient. Overall these limitations make the platform a tough fit for my line of work.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

3

S
Stephanie

Financial Services, 500+ employees

More than a year

2.0

Page processing slows me down

Pros

I was able to keep track of both employee and contractor hours and I found it pretty easy to log vacations and different work activities into the platform.

Cons

However I noticed page-to-page processing took far longer than necessary which slowed me down and occasionally some of my entries vanished unexpectedly.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

4

M
Marisa

Retail, 500+ employees

Less than a year

4.0

layout simplifies team communication

Pros

Using Workday I found the layout easy to read and navigate around. It really made communicating with my team much simpler and I honestly cannot picture performing my role with any other application.

Cons

I have a hard time using it on my phone which is where I rely on it most of the time. While it's a great app overall, the iPhone experience feels clunky and far from ideal.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

C
Courtney

Transportation/Trucking/Railroad, 11-50 employees

Less than 6 months

5.0

True one-stop saves us time

Pros

The software brings all my tasks into one place. Overall it's a true one-stop solution that saves me time and makes completing work easy and efficient.

Cons

Honestly I wish there were a mobile app so I could use the software while I am out and about. having that capability would be really helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K
Kassaundra

Executive Office, 51-100 employees

Less than a year

5.0

Simple layout with helpful reminders

Pros

Managing tasks is really easy and the employee-facing layout is simple and user friendly. Also the reminders for required fields are always helpful as they make sure I don't miss any important information.

Cons

From my perspective it requires more input screens than many other platforms which makes workflows feel bulkier. I wish it were redesigned to streamline data entry so HR teams could move through tasks faster and more efficiently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B
Bruce

Education Management, 500+ employees

More than a year

4.0

Customizable automation eases workload

Pros

From my experience this is a top-quality system that provides extensive customizable automation which really makes our workload much easier.

Cons

I find it can be sluggish sometimes. it feels like too many processes are trying to run simultaneously. Simplifying the layout of each page could make it more responsive and user-friendly.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

S
Sam

Insurance, 500+ employees

More than a year

5.0

Easy navigation for non-tech users

Pros

What I like is how simple and easy the navigation is for daily tasks, especially when I am not very tech-savvy.

Cons

At the moment there isn't anything wrong that I can point to with the site. I expected to run into problems but after using it a few times I now feel like I am pretty experienced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jacqueline

Restaurants, 51-100 employees

Less than 6 months

5.0

Indispensable for smoother office tasks

Pros

Workday is indispensable for everyday use in the office. I genuinely enjoy using it during corporate workdays because it makes routine tasks much smoother.

Cons

For me there aren't any drawbacks as the product works really well. I find it an excellent way to streamline my workday for greater efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paris

Aviation & Aerospace, 500+ employees

More than a year

5.0

Mobile app makes hour logging convenient

Pros

I like that it provides a mobile app which makes logging my hours quick and convenient whenever I need it.

Cons

Honestly I haven't found anything to dislike about it since it's extremely convenient and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Emma

Supermarkets, 500+ employees

Less than a year

5.0

User-friendly works smoothly across devices

Pros

It is pretty easy to use. Overall it is user-friendly and works smoothly across different devices which made it very helpful for my daily tasks.

Cons

No criticisms or suggestions for Workday. Overall I believe it's a highly successful and practical solution for workplace and HR management systems and it meets our needs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Austin

Automotive, 500+ employees

More than a year

5.0

Clean profiles track annual goals

Pros

For me it creates a clean talent profile and lets us track our annual goals throughout the year without hassle.

Cons

I don't have many complaints but I wish there were ways to split certain goals into smaller, trackable parts within the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Melanie

Small Business, 11-50 employees

More than a year

5.0

Simple design eases daily HR tasks

Pros

This tool is user-friendly and its simple design makes managing daily HR tasks much easier.

Cons

In my view the cost is outrageous. I have found other solutions that perform what Workday does for a fraction of the price

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

A
Angelina

Construction, 51-100 employees

Less than a year

5.0

Employees access paystubs tax details

Pros

It lets me give my employees access to view their pay stubs and even their tax details. I also find the app user friendly and really simple to navigate and use.

Cons

For me there's not much I dislike about Workday. It lays out all of my information very plainly right in front of me so it's hard to find fault with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jorge

Food & Beverages, 500+ employees

Less than a year

5.0

interface cuts unnecessary clicks

Pros

I am impressed with how user-friendly it is. Also the interface is streamlined to cut down on clicks, everything's consolidated in one place and I can pull up tax documents, print and view my paystubs whenever I need them for personal use.

Cons

Logging into the system can be frustrating because the required two-step verification creates problems when my phone number or email changes. in those cases I end up having to reach out to IT to have the contact info reset which slows me down.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Financial Services, 500+ employees

More than a year

5.0

Easy hours entry and time off

Pros

As a user, I find it really easy to enter my hours, submit timesheets for approval and request time off.

Cons

When I have to fix the hours on a time-off request, I am forced to remove the entire request and submit it again instead of being able to just change the hours directly which is frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Hospital & Health Care, 500+ employees

Less than a year

4.0

User-friendly interface with excellent analytics

Pros

Its interface is mostly user-friendly and the analytics features are excellent. There are many integrations to consolidate different organizational needs and the platform scales easily.

Cons

In my experience the implementation expenses are high and you really need strong partner support. It also comes with a fairly steep learning curve.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S
Spencer

Machinery, 11-50 employees

Less than 6 months

5.0

Clear labeling keeps data trackable

Pros

Everything was clearly labeled and kept up to date and I could track every piece of data I needed without any confusion.

Cons

At first the interface felt complicated and a bit overwhelming but I quickly got the hang of it and the main features were pretty easy to understand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

K
Kat

Higher Education, 500+ employees

More than a year

3.0

Easy apply but CV retyping is boring

Pros

I can submit applications for positions whenever a company uses this

Cons

It annoys me that I must type my CV in.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

T
Terry

Publishing, 500+ employees

More than a year

4.0

Central place connects all systems

Pros

Workday HCM is part of a larger HR suite so I can connect all our HR systems and manage everything from one central place.

Cons

My experience is similar to other HCMs as I feel there are areas where it could be improved to make bulk hiring workflows much simpler and less time-consuming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

T
Tanya

Financial Services, 500+ employees

Less than 6 months

4.0

Great platform for tracking paystubs

Pros

Workday is a great platform, loaded with many tools for complete HR management and I personally love using it to keep track of my paystubs.

Cons

After experimenting with some new features, I have to admit it comes across as clunky to use when there's no clear documentation or decent onboarding.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7