Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 518 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

31%

3

Stars

5%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S
Samantha

Veterinary, 51-100 employees

Less than 6 months

5.0

Staff access handbooks and policies

Pros

It is really easy to use and our staff can access every single handbook and policy directly within the platform.

Cons

That said we do find it somewhat pricey compared to other options but honestly that's the only drawback I have noticed.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

C
Cortney

Information Technology & Services, 51-100 employees

More than a year

5.0

User-friendly for core HR tasks

Pros

One thing I really like about Workday HCM is how user friendly and easy to use the platform feels. Also I find the interface makes working through core HR tasks like onboarding, performance reviews and employee self-service pretty good.

Cons

I did struggle with the steep initial learning curve of Workday HCM which can be particularly challenging for people who aren't very comfortable with technology.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J
Joseph

Banking, 51-100 employees

Less than a year

4.0

Helpful tools for employees and alumni

Pros

Workday offers a lot of helpful tools whether you are a new hire, a long-time employee or even an alum to find what you need. Even after I left that job, I still found it easy to use when I needed tax documents or wanted to look for new roles.

Cons

At first I didn't find the interface very user friendly which was frustrating but attending HR office hours and spending more time poking around the app made it much easier to get the hang of.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

J
Jamon

Industrial Automation, 11-50 employees

Less than a year

4.0

All-in-one handles entire service

Pros

For me it's a comprehensive, all-in-one HR platform that handles the entire service spectrum so I can take care of everything in a single place instead of juggling multiple tools.

Cons

I find the procedures are quite inflexible which means there are very limited options to customize the system to meet our specific needs.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

J
Jake

Construction, 11-50 employees

More than a year

5.0

Easy access to payroll data

Pros

It is pretty easy to access and review all of our payroll data quickly.

Cons

Initially it took me quite a while to learn which buttons to press and where to click to pull up the exact information I needed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

L
Lyric

Entertainment, 1-10 employees

Less than a year

4.0

Simple and transparent for everyone

Pros

What I appreciate most is how simple it is to use and how transparent it feels for both our staff and for us as administrators.

Cons

I wasn't anticipating the cost to be this high so it caught me off guard.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

8

C
Claire

Retail, 500+ employees

More than a year

4.0

Pay stubs and time-off easy

Pros

For me finding what I need like pay stubs, time-off requests and similar options is pretty simple and easy to navigate.

Cons

I get frustrated by how many clicks are required when I switch between certain features. simple actions, such as requesting time off, force me to manually fill in multiple fields every time and the system doesn't remember my entries. On top of that, the inbox or task items are unclear because I often receive duplicate notifications and then I am left unsure whether I have actually completed what was asked of me.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

R
Ruchir

Entertainment, 500+ employees

Less than 6 months

4.0

Manage time-off and talent together

Pros

I can handle human capital directly inside the platform, including tracking team members time-off requests and overseeing their talent development plans without having to leave the screen.

Cons

Honestly the interface feels complex and scattered. Also it is often not easy enough for employees and managers to know what to do without extra guidance or training.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

K
Katie

Oil & Energy, 500+ employees

Less than a year

3.0

Good but could be better

Pros

One feature I genuinely appreciate is the ability to duplicate expense reports. honestly that's pretty much the only aspect I enjoy about it.

Cons

There are numerous confusing elements from how taxes are added to having to upload receipts repeatedly and I find it really difficult to finish an expense report.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

K
Karl

Financial Services, 500+ employees

More than a year

4.0

packed with the best features

Pros

I have found that they offer the most complete collection of features to cover HCM needs. Their functionality feels powerful and highly configurable and the HCM product connects natively to our other Workday modules smoothly, essentially working out of the box.

Cons

Over the years we've watched the pricing climb steadily until it reached a level that's simply unaffordable for us.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

8

R
Ryan

Real Estate, 1-10 employees

Less than 6 months

5.0

Quick setup with effortless daily use

Pros

Setting it up took almost no time and I find it really easy to use.

Cons

Right now I don't have anything negative to report about Workday and I am satisfied with how it's performing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Blake

Information Services, 1-10 employees

More than a year

3.0

accessible but needs more updates

Pros

While working at Target, it made my tasks more accessible and really does the job I was looking for overall

Cons

I wish they would provide more frequent updates. It's generally excellent but if they improved customer service and truly listened to customers perspectives, I believe it would keep getting better consistently

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

M
Marie

Apparel & Fashion, 500+ employees

More than a year

4.0

Self-service lets employees update details

Pros

I have found that the thing I appreciate most about Workday is its self-service feature which lets employees update their personal details and easily view their pay stubs and direct deposit settings whenever they need to.

Cons

For me the least appealing aspect is that the software's look and overall visual design feel somewhat outdated and a little dull.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Lincoln

Nonprofit Organization Management, 51-100 employees

Less than a year

4.0

User-friendly interface makes navigation easy

Pros

The interface is very user friendly so navigating through the system felt much simpler.

Cons

To me, the application felt overly basic and its visual design appeared quite dated and unpolished.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

J
Jordan

Automotive, 500+ employees

More than a year

5.0

Incredibly user-friendly with wide features

Pros

Workday interface is incredibly user friendly and simple to use and it also comes packed with a wide range of features.

Cons

Sometimes certain parts of the app feel clunky which makes getting around difficult at times though I often rely on the search function to help resolve those issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B
Brandon

Hospital & Health Care, 500+ employees

More than a year

5.0

Centralizes everything for our employees

Pros

One thing I really value about Workday is how it centralizes everything our company needs to function and managing employees through Workday works exceptionally well for me.

Cons

My biggest issue with Workday is that it sometimes undergoes maintenance during my work hours which prevents me from using the application when I need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B
Ben

Staffing & Recruiting, 1-10 employees

More than a year

4.0

User-friendly with modern integrations

Pros

The solution is very user-friendly, offers the best integrations and presents a modern look and feel

Cons

After I submit candidates they become fairly difficult to change and support occasionally takes a while to get back to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J
Jed

Legal Services, 500+ employees

More than a year

5.0

Wide tools for advanced reporting

Pros

I like that the platform offers a wide range of tools that I can use for both basic and more advanced HR tasks, as well as for detailed reporting.

Cons

For me it often takes quite a while to get a strong grasp on how everything works because there are so many features and functions to learn.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

L
Laila

Banking, 500+ employees

Less than a year

4.0

Highly customizable works on mobile

Pros

Workday interface is really easy to use and it's highly customizable, works well on my phone and connects with other apps.

Cons

My main frustrations are the price, a steep learning curve, the initial setup being complicated, a lack of many third-party integrations, unclear pricing transparency and a limited ATS.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

7

J
Jolene

Marketing & Advertising, 11-50 employees

Less than 6 months

5.0

Track staffing levels across devices

Pros

We can easily keep tabs on staffing levels and our employees are able to sign into the system either from a desktop computer or through the mobile app whenever they need to.

Cons

I find the clock-in process can be frustrating because it requires so many steps and fixing a wrong punch is also awkward and often creates headaches for employees.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10