Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Legal Services, 500+ employees

More than a year

3.0
August 2018

navigation needs work

Pros

Reporting offers almost unlimited options for pulling reports on the key stuff you care about. You can grab just about anything and when the data is clean at the point it enters the system, the output lands in an Excel file that's genuinely readable. Linear Process Maps are also a highlight, when you set them up correctly the first time, the workflows come across really clearly, with processes laid out in a structured way. There's also an employee landing page that looks bright, vibrant and presentable.

Cons

Performance feels tiring, pages can be quite slow and the redundant graphics noticeably drag down transitions. Report generation takes a while too especially when you're trying to pull something fairly standard in size. Navigation is inconsistent, back buttons show up on some pages but not others so if you click the wrong thing you end up having to return to the home page to recover. Hyperlinks don't follow any obvious logic in the platform which can send you down rabbit holes when you're trying to follow a paper trail to the final result.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

3

A

Anonymous

Accounting, 500+ employees

More than a year

5.0
August 2018

smart tool

Pros

After our company switched to this tool, the overall experience has been genuinely positive. The UI looks awesome and feels polished and elegant. It's also highly adaptive, everything is laid out in a smart way with clear categories so finding the right section doesn't take much effort. Detailed information is easy to access and can be manipulated without too much hassle. Using it from a phone to edit info works well too. I also appreciate the ability to fetch custom reports, plus the option to search for anyone in the organization to view their details and quickly understand the company hierarchy. Goals are simple to comment on for managers and the platform supports a lot of training content within the learning section.

Cons

Even though the user interface is simple overall, a few options can be tricky to locate. Editing data isn't always easy sometimes it's hard to find the edit address and other related options and that flow could be made a bit more simple. Occasionally the navigation feels confusing because it's not always obvious which category a specific option falls under, adding a short summary under each category on the home page would help a lot. Training availability on the tool could also be improved. Plus, any changes sometimes require approvals from HR or relevant managers which can slow things down.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

VB

Vera Boyko

, N/A employees

More than a year

5.0
March 2018

time tracking works well

Pros

Entering my worked hours and submitting time-off requests feels simple and the workflow seems to work well for my coworkers too. I'm able to revise entries without much hassle and then submit them directly to my supervisor. Another helpful part is the reminder feature that nudges everyone to keep their information updated and we use it regularly. I also appreciate the Quicklinks option... it saves time when you're trying to find something quickly. Also, the payroll section has been genuinely useful for me since I can look back at past paychecks whenever I need to.

Cons

The downside is that the overall process can get a bit tiring. When I update something, my changes have to be routed through upper management before they're finalized. The goals and self appraisal portion was especially confusing, with several steps that didn't feel clearly justified. It would've been better if everything were handled directly online, instead of requiring us to upload a Word document for goals and appraisals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LB

Laura Ba

Real Estate, 500+ employees

More than a year

5.0
March 2018

simple time-off management

Pros

Using this tool has been pretty simple. It makes it simple to request time off and handle other employment-related tasks as well.

Cons

I can't really think of any downsides although I don't have another system to compare it with and I'm using it as an employee rather than as an admin.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Stacey Stoddard

Utilities, 51-100 employees

Less than a year

4.0
March 2018

clear layout

Pros

The layout is organized in a very visual way which makes the system simple to navigate. It's quick to locate the information you need without much effort. I didn't end up using the customer support side of the program so I can't really speak to that. I'm also not familiar with the pricing so I can't judge the value but overall it has been a solid product.

Cons

One part that could be improved is the scheduling module which felt a bit less adaptive to use. It can look like a leave request has already been submitted but there are still extra steps required.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

TP

Theresa P.

, N/A employees

Less than a year

4.0
March 2018

useful for goals

Pros

Getting around this software is pretty simple. It works well for tracking performance goals and is also helpful for handling a range of HR tasks.

Cons

A frustrating bit is that it logs out or times out pretty fast which gets annoying. It can also send you into a circular loop when you're trying to get to a specific page.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

ML

Mary Lorenz

, N/A employees

More than a year

5.0
March 2018

easy to navigate

Pros

This software has a clean, simple interface that makes the overall experience pleasant. Everything is laid out in a simple way so it's easy to navigate and understand.

Cons

What needs improvement is the search feature. When I'm looking for something specific, keyword searches don't always return relevant suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GL

Greg Lucas-Smith

Financial Services, 500+ employees

Less than 6 months

3.0
March 2018

UI is good

Pros

Compared with the older system we were using, this one has a much cleaner interface and the features are simple enough to understand. I was also able to submit leave and have it approved automatically by my manager which was a nice benefit.

Cons

Getting it implemented was a very bumpy process. Our HR systems were down for three days and with 5,000 employees depending on them, it came close to being a disaster.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

5

A

Anonymous

Hospital & Health Care, N/A employees

More than a year

4.0
March 2018

Amazing software

Pros

Right away, the software felt very user-friendly and approachable. Setting up the payroll features helped create a fast and accurate way to track and submit payroll and the reporting tools have been especially valuable for my managers.

Cons

One area that has been disappointing is customer support. During setup, I ended up speaking with several different representatives and they often gave different answers to the same or very similar questions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Pharmaceuticals, 500+ employees

More than a year

5.0
March 2018

user friendly

Pros

Getting around the system is very simple and the search feature does a really good job of helping you find information quickly. It's especially helpful for employees who aren't familiar with HRIS software since the platform feels very approachable.

Cons

At times, when a lot of people are in the system at once, performance tends to slow down. Also, customer service can sometimes be frustrating to deal with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Media Production, 11-50 employees

Less than a year

5.0
March 2018

quick requests

Pros

Handles a lot in one place and the tasks are really simple to complete. Being able to submit my mileage and time-off requests quickly was one of the things I appreciated most.

Cons

Works best when you already know who is responsible for approving what you submit since that's the person you'll need to contact if you have any questions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DH

Debra Heverling

, N/A employees

Less than 6 months

4.0
March 2018

my review..

Pros

Entering performance goals and monitoring their progress is very simple. The approval workflow connects well with upper management, executive and company-level goals and the managers above me are notified automatically without any extra effort.

Cons

One part that became a little confusing was that our company does not require certain information fields so when I was asked to explain how my personal performance goals connected to broader business goals especially someone above my level, it was not completely clear.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

, N/A employees

More than a year

5.0
March 2018

five stars

Pros

Everything is laid out without any confusing menus so getting to what you need usually takes just one click. We've been using it to check payslips, update contact details, submit feedback and handle other basic tasks without any hassle.

Cons

Using SAFE (Secure Access for Everyone) credentials makes sense from a security standpoint but the login process into Workday takes longer than it should. It would be much more convenient if signing in could be done with just a preferred email address instead.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

WS

Whitney Sullivan

Computer Software, 500+ employees

More than a year

4.0
March 2018

workday makes payroll simple

Pros

Using the WorkDay app has been a big plus for me. I rely on it every day to clock in and out and to submit my weekly time card and the layout is clear and simple. One of the most helpful parts is being able to search my payslips by date, then download or export them whenever I need to. Requesting time off or sick leave and keeping track of those balances is also very convenient.

Cons

A downside is that some functions are restricted to managers. For instance, once time has already been submitted, employees can't go back in and make changes themselves. That becomes really frustrating when it's just a minor correction, like accidentally entering a check-in time as PM instead of AM.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

CL

Chryseis Lumanug

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0
March 2018

all-in-one hr companion

Pros

Right away, the interface feels well designed. It's user-friendly and getting around the system is simple. Overall, I'd say it covers just about everything needed for HR in one app, from leave requests, merits and employment history to personal details and pay slips. I also really appreciate the org chart feature since it lets employees clearly see where they fit within the organization.

Cons

Something that can be frustrating is that the app sometimes works outside the office network and sometimes it doesn't which feels inconsistent. The verification step also takes a bit of time. It would also look better if sections with lots of tabs or information had a more polished and visually appealing tab layout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, N/A employees

More than a year

5.0
March 2018

clean ui

Pros

From the first screen, the interface feels clean and welcoming. Workday lays out each category clearly so it's simple to find exactly what you need and move to the right section without any confusion. Having everything in one place is a big plus too, whether I'm checking time off, compensation, goal setting or the org structure. I've used this software at several different jobs and every time it has been quick to learn and very adaptive to use.

Cons

Over the past couple of years using this software, I really haven't run into any problems. I'd absolutely recommend it to larger companies that need an HCM system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DJ

David Jacobs

, N/A employees

Less than a year

4.0
March 2018

reliable and simple labor tracking

Pros

Using it has been very simple since it's responsive, simple and user-friendly. It handles everything I need without errors or coding problems and overall it's a really solid, uncomplicated labor tracking tool.

Cons

Interface does feel a little rough around the edges though that's not the reason I use it. It would definitely benefit from a cleaner, more polished design.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

, N/A employees

Less than a year

3.0
March 2018

hidden tools

Pros

The interface is fairly simple to use and it comes with a lot of functionality. The reports are especially very good.

Cons

Challenge is actually locating all of the available reports because many of them feel tucked away. It is also hard to get to features that are not shown on the dashboard and I was unaware of probably 75% of the tools available to me. Better help bubbles would really help here and instead of having to drill down from the dashboard, it would be useful if the system asked what you are trying to do and then guided you to the right feature.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

3

Functionality

3

AB

Ainhoa Barrio

, N/A employees

Less than a year

5.0
February 2018

works well

Pros

Uploading my CV was really helpful because the system read the content and filled in the form automatically. The way each section was laid out was also very clear and simple to follow.

Cons

I noticed that when the application form was auto-filled, it kept the paragraph formatting from my original file so I still had to adjust it afterward. It would be even better if it could transfer the content while matching the formatting of the application form automatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT

JeRon Tucker

, N/A employees

Less than 6 months

3.0
February 2018

Confusing payroll access

Pros

One thing that works well is how versatile it is. It lets you handle several tasks in one place, including payroll, benefits and goals which makes it convenient to have everything together.

Cons

Getting into payroll can be frustrating because the lockout periods feel too long and entering time is sometimes a little confusing to figure out.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5