Xero Accounting Solution Reviews

“simple navigation and usability”

Pros

It's very user friendly whenever everything is current although it doesn't always update in real time as well as it should.

Cons

No cons to share to be honest.

“fantastic automation and visibility”

Pros

Running accounting for Dogsnhomes Rescue has been much more manageable with Xero. The interface is clean, user friendly and simple to navigate so even people without a strong accounting background can use it confidently. Everything is laid out clearly which helps us spend less time figuring out the system and more time focusing on the charity itself. We also get a lot of value from the automation tools especially bank feed imports, recurring invoices and suggested reconciliations. Those features save us a considerable amount of time and help cut down on manual mistakes. Another big advantage is the real-time dashboard which gives us an immediate view of our financial position. It makes it easier to monitor income, expenses, cash flow and budgets without waiting around for updates. Since Xero is cloud-based, we can access our accounts from anywhere at any time which is incredibly useful for a charity team that may be working remotely or checking financial information while out and about.

Cons

One downside is that payroll is not part of its standard subscription. It has to be added separately through a third-party provider which can push the total cost up.

“unlimited users and quick reconciliation”

Pros

Having unlimited users is a big plus and the bank reconciliation process is really simple.

Cons

There's no direct phone support and some features take a bit of time to learn.

“limited inventory tracking”

Pros

One frustrating part is that there's no phone support and email responses can take as long as 48 hours.

Cons

It only handles finished goods tracking so it's not a good fit for managing raw materials tied to work-in-progress.

“reliable invoicing and billing”

Pros

Xero has been a dependable accounting solution for me especially when it comes to automating repetitive tasks like invoicing, inventory management and billing.

Cons

Since putting it in place, I haven't run into any challenging issues at all.

“friendly and simple platform”

Pros

Navigation is very easy and the platform is really user friendly overall.

Cons

There wasn't anything I disliked about the platform.

“helpful CRM integration”

Pros

It connects with my CRM and is generally easy to use.

Cons

A few reports are harder to work with than they should be and I'd like to see more detail included in them.

“all-in-one accounting convenience”

Pros

Once I got familiar with it using it felt very stress free and having everything together in one place was really convenient.

Cons

There was a bit of a learning curve at the beginning so it felt slightly complicated while I was getting used to it.

“realtime reporting that delivers”

Pros

Running the business as a Director, I rely on Xero for real-time visibility and it gives me the information I need to manage shareholder expectations through the accounting reports available in the system.

Cons

One downside is that the API feed on the banking page can be slow at times and doesn't always reflect the most up-to-date figures. That said, it still works well enough for a quick overview.

“helpful bank reconciliation but hard to learn”

Pros

One thing that works really well is the automatic reconciliation of transactions pulled in from the bank account.

Cons

Getting comfortable with the system takes time because the learning curve is pretty steep. The small font makes it harder to read, the app feels overloaded with text and it's not very clear how to record future transactions that haven't happened yet.

“organized accounting workflow”

Pros

Keeping up with accounting tasks in Xero is much more organized now especially when handling invoices and expense reports. Overall it is a complete platform and easy to use.

Cons

Connecting it with other software can be a little complicated.

“all the reports i need”

Pros

One thing I really like about Xero is that it lets me generate all the basic accounting reports I need.

Cons

Honestly there isn't anything I dislike about this tool at this point because I have been happy with all the reports I have used so far.

“clean interface and better reporting”

Pros

Using Xero is not a hassle and the platform has clearly improved over the years. The company has put real work into making the product better especially when it comes to the user interface and reporting.

Cons

Even with those product improvements, it still hasn't addressed some of the smaller changes users have been asking for, particularly more custom text tracking fields. It currently includes two but many users would benefit from having five or even 10. Another issue is that not all of the refreshed pages have been rolled out on the web version yet. For instance, the updated Accounts Payable pages have been available for months, while Accounts Receivable is still using the older layout. It's not a dealbreaker but having a consistent design across all pages would be much better.

“better reporting and usability”

Pros

After using MYOB switching to Xero felt like a big step up especially when it comes to reporting and overall usability. It's much more easy to work with and gets the accounting side done better for us.

Cons

I think its inventory side could definitely be better but since this is primarily accounting software, that feels like a pretty minor issue overall.

“cloud banking that just works”

Pros

Everything runs in the cloud and the fact that it connects with most banks is easily the biggest advantage of using this software.

Cons

The interface is clean and visually appealing and it only takes a minute to find what you need.

“quick invoicing and payment tracking”

Pros

I used Xero to manage invoicing and expenses and it handled both really well. Creating and sending invoices was fast and keeping track of payments felt very easy.

Cons

At the beginning the interface felt a little overwhelming especially if you don't have an accounting background.

“automation that boosts ROI”

Pros

Xero takes care of more than 78% of the repetitive accounting work across AP, AR and GL. That cuts down a lot of manual effort, saves time and helps improve productivity, performance and overall ROI.

Cons

One issue in the previous version was that backup reporting was difficult to filter although credit to the vendor for improving it in the updated version.

“helpful support and user friendly workflow”

Pros

Once everything is set up, the platform is easy to use and the learning resources are really helpful.

Cons

At the beginning it took a bit of time to get familiar with how the product works.

“clean dashboard and clear visuals”

Pros

The software is easy to use and the graphics and dashboard give a clear, quick overview of everything I need to see at a glance.

Cons

One thing I'd still like is the option to adjust the text size used in the dashboard graphics.

“all documents in one place”

Pros

Having everything centralized in Xero has made a huge difference for me. Before using it, my documents were scattered in different places and it would take hours to track down what I needed. Now everything is stored in one secure place which saves me a lot of time and helps me get through tasks much faster. That time savings has really improved my productivity.

Cons

I have been very satisfied with the service overall and I haven't run into any past or current issues with the application.