Xero Accounting Solution Reviews

“budgeting and reporting standout”

Pros

One thing that has really worked well with Xero is the receipt capture feature which helps us keep close track of expenses without much effort. The budgeting tools are easy to use and make it easier to build accurate budgets for our projects. Its invoicing features also let us prepare detailed invoices so payment collection stays organized. On top of that the reporting tools give us clear financial insights that help us understand exactly where the business stands. I also appreciate the strong security features since they do a very good job of protecting our sensitive financial information and privacy.

Cons

At this point there really is nothing about it that seems lacking. It has been performing exactly as we need and has worked out very well for us.

“budget tracking made simple”

Pros

Keeping an eye on transactions and staying on top of budgets is really easy with Xero.

Cons

Up to this point I have been very satisfied with it and haven't run into anything I dislike.

“!great tool for any business”

Pros

The usability is excellent and it works really well whether you're running a small business or managing a larger one.

Cons

Pricing is a bit on the high side especially when compared with options like Zoho Books.

“fantastic automation and integrations”

Pros

Using Xero has been a very positive experience thanks to its user friendly design, helpful automation features and smooth integrations with other tools.

Cons

The downside is that it can seem expensive for smaller businesses and the mobile app does not always offer the full functionality available on desktop.

“mobile access is useful”

Pros

Having the option for unlimited users is a big advantage and the wide range of integrations makes it fit well with other tools. The platform is also user friendly overall, real-time reporting is very useful and the mobile app is a nice bonus to have.

Cons

One downside is that customer support isn't available by phone. It can also take some time for new users to figure out how everything works, customization options are somewhat limited and the pricing can become expensive especially for small businesses.

“excellent integrations across platforms”

Pros

There's a really impressive range of integration options available, covering a wide variety of financial providers, sales channels and payment services.

Cons

It can feel a bit too complex at times although our accountant takes care of most of the day to day use.

“user friendly for business”

Pros

The software is very user friendly and works really well for businesses.

Cons

The biggest downside with it is the price.

“billing and invoicing made simple”

Pros

Handling recurring accounting work especially billing and invoicing is really easy with Xero.

Cons

At this point it fits my needs well so I honestly don't have any complaints.

“quick setup and simple workflow”

Pros

It is user friendly. The layout is simple to understand, it's easy to use and the setup process was quick.

Cons

The interface feels a bit boring and the color scheme comes across as somewhat dull.

“cloud access that keeps me going”

Pros

A big plus is that it's a cloud-based accounting system so I can use it from anywhere as long as there's an internet connection.

Cons

One downside is that if the power goes out or there's no network, I am unable to get any work done.

“powerful reporting and secure bookkeeping”

Pros

One of the best parts of using Xero is the financial reporting which gives really eye-opening insight into where our organization stands financially. It also comes with budgeting and expense tracking tools that help us control and make better use of our financial resources. On top of that Xero has advanced security features that do a very good job of protecting sensitive financial data from unauthorized access. The bookkeeping tools are also excellent making it simple to keep financial documents and receipts well organized and easy to reference whenever needed.

Cons

Up to this point I haven't run into any downsides with it. Everything has been working exactly as expected and there really haven't been any complaints on our side.

“simple payroll and useful features”

Pros

Once everything was set up, running salaries was fairly easy. Xero also comes with plenty of other features to explore even though we mostly just use the basic ones.

Cons

The setup process is a bit convoluted and can be difficult to get through.

“bank syncing and support shine”

Pros

It is easy use. Plus I really liked how well it connected with my bank accounts, how simple the reconciliation process was and how easy it was to set up the chart of accounts. The customer service is also excellent and genuinely helps whenever you need guidance along the way.

Cons

There really is not much negative to mention but one drawback is that a lot of accountants still do not integrate with it.

“reliable payroll and reporting”

Pros

From handling my accounts to taking care of payroll and reports, it does exactly what I need and manages everything really well.

Cons

At this point I honestly don't have any complaints. It's been working very well for a small business like mine.

“standout among rest”

Pros

Among the accounting platforms I have used, Xero has been the most impressive. It brings together a broad set of online accounting tools, including AP, AR, GL and payment matching, all in one place which makes it incredibly useful.

Cons

Any time an issue comes up, the vendor's technical support team responds quickly and resolves the bug fast so at this point I haven't run into anything frustrating.

“helpful support team”

Pros

After getting familiar with it the platform becomes easy to use and the support team has been really helpful.

Cons

It did take some time to fully understand how everything works. I'd also really like a real-time chat option for support or reporting although that might be available on a higher-tier plan but I am not sure. The unlimited callbacks are a big plus but they aren't immediate.

“vital for payment matching”

Pros

Using it for more than four years, it has become an essential part of my workflow for matching payments, preventing fraud and managing accounting tasks online.

Cons

Most of my work is done through the mobile app and it handles everything I need in my role as a Senior Partner in the management consulting industry.

“fantastic invoicing experience”

Pros

This software has been fantastic for handling my invoicing.

Cons

I highly recommend this software although the pricing has gone up.

“Awesome invoicing and bookkeeping”

Pros

It's very user friendly and works really well for invoicing and keeping the accounts organized.

Cons

It used to be quite affordable but the pricing has gone up over the years.

“helpful tax tools and reporting”

Pros

From keeping financial records organized to handling tax-related tasks, this software covers nearly everything needed for accounting. It includes year-end reports for the IRS which is a big deal and it also sends reminders for quarterly tax payment deadlines. Bank accounts can be connected for reconciliation and each expense can be assigned to the right tax or non-tax category. It also supports tracking deductions like vehicle depreciation for tax write-offs, along with plenty of other useful features.

Cons

That said the promotional price I was shown was nowhere close to what I actually ended up being charged. On top of that after missing my payment by just two days, all of my data was suddenly inaccessible as everything I had entered, reconciled, invoiced and documented was basically locked away until I paid the higher amount. That was a real wake-up call. When you're running a business, being locked out of your accounting software for any amount of time is a serious problem. It definitely made me think twice about the product. Even Zoho seems like a better alternative since it offers similar features for much less and in some cases even free, without all the gimmicks.