Xero Accounting Solution Reviews

“collaborative access I love”

Pros

One thing I really enjoy about Xero is that several users can work in the same client file at once which makes collaboration across staff and client communication much more convenient.

Cons

At this point I really don't have any complaints about it. If I had to mention something, it would be the lack of a transaction recall feature like some other accounting programs have since that could help speed up transaction posting.

“quick financial statements”

Pros

Just entering the data and transactions is enough to populate the financial statements which makes the whole accounting process much more convenient.

Cons

One annoying part is the automatic sign-out when the system sits idle since it means users have to spend extra time logging in again.

“Simple billing hub”

Pros

It is very user friendly and simple to navigate and it lets you connect with different banks and apps like Stripe so you can keep your business invoicing centralized in one place.

Cons

It does seem a bit expensive compared with competing options especially if you don't need more advanced management features.

“rising subscription costs”

Pros

The platform is fairly easy to use and the app does an okay job overall.

Cons

The downside has been the steady price increases on our mid-tier subscription since 2019. It went up by 2.00 in 12/20, another 2.00 in 11/21, 3.00 in 11/22 and then 5.00 in 10/23 which adds up to a 12.00 monthly increase since 2019.

“powerful accounting and invoicing”

Pros

When it comes to accounting and invoicing, Xero covers pretty much everything you could need. If your priority is having a tool that delivers all the necessary accounting and invoicing features, regardless of how polished the design or workflow looks, it does the job well.

Cons

That said the interface and overall user experience feel outdated, almost like the software hasn't had a real refresh in years. Finding what you need can be frustrating especially when you need it quickly. Even the error messages and success notifications can be unclear at times. Unless you already know the system well, expect to spend a fair amount of time figuring out where things are and how it works.

“time-saving accounting automation”

Pros

Using Xero has saved me a lot of time because it automates repetitive accounting work like billing, invoicing, accounts payable and accounts receivable.

Cons

It includes all the features I look for but it doesn't offer much flexibility for a global enterprise unless it's connected with external apps like QuickBooks Online.

“excellent financial management companion”

Pros

Overall we had a really positive experience and it has turned out to be an outstanding tool for improving the way we handle our finances. The interface is user friendly so I can quickly pull up important financial information like balance sheets, income statements and cash flow reports without any hassle. The automated bank reconciliation is a big advantage as well since it saves us a lot of time while also helping keep our records accurate. Overall, it includes the features that are essential for meeting our financial goals.

Cons

It's very close to being a perfect system but there are still a few drawbacks. Customization can be somewhat limited which may be restrictive depending on your needs. Some of the more advanced reports and features also seem to require technical know-how or support from an expert. On top of that integrating it with other business systems can sometimes be challenging and may lead to data synchronization issues.

“Pretty easy and quick to setup”

Pros

I like that all the features were there from the beginning and it integrates well with my CRM.

Cons

I haven't run into any real issues. I use it pretty basically as a small business owner and it's been working really well.

“helpful insights for small business”

Pros

Running a small business with Xero has been a really positive experience. It's easy to use and has a lot of potential especially when it comes to presenting useful information in a clear, user friendly way.

Cons

One thing I'd still like to see improved is the bank screen since it feels a bit too narrow. It would also be better to have the option to display more than 10 items on the screen at once.

“reliable billing and payments”

Pros

It's a really decent software that handles payments reliably and makes invoicing much easier.

Cons

It's very dependable overall but logging in can be a bit slow at times.

“billing and invoicing on autopilot”

Pros

Using Xero has put me in a much better position to automate repetitive accounting tasks like billing and invoicing.

Cons

I have been using this software for a long time and it's rare for me to run into any errors.

“clean dashboard and handy mobile access”

Pros

Xero stood out for its user friendly interface. The dashboard is clean and simple so both my accounting team and I can work in it comfortably even without a deep accounting background. Having mobile access on phones and tablets is also a big plus since it lets me stay on top of accounting tasks from anywhere. Another thing I have appreciated is how well it connects with banking and invoicing apps. Overall it's a practical and helpful tool for managing the day to day accounting side of my business.

Cons

One area where the tool falls short is custom reporting. It includes plenty of standard financial reports but the options for tailoring them or building more advanced accounting reports are fairly limited. Because of that, I sometimes have to export the data into Excel to create the reports I actually need. It's also not the strongest choice for advanced inventory or manufacturing accounting. That said for a small business like mine, it still handles what I need at the moment and I am hopeful the platform will keep getting better over time.

“reliable school accounting support”

Pros

During my internship, Xero has been a really helpful tool for handling school accounting. It allows me to balance the school's books properly and electronic payment processing has also made a big difference. That has saved time and reduced the risks that usually come with managing finances manually.

Cons

Its service also extends well for users by keeping a full history of accountability records, billing, invoicing and other related activities.

“handy invoicing and quoting”

Pros

The invoicing, quoting and billing tools were really useful and the platform felt simple to work with overall.

Cons

Moving my accounts over was difficult and the setup process was pretty tiring.

“clean layout and strong reporting”

Pros

Using it day to day is very easy. The interface is clean and uncluttered which makes everything simpler to navigate and the reporting features are really strong. Another big plus is that there's no limit on users which is a huge benefit for teams.

Cons

Stock reporting still has room for improvement and the pricing is on the expensive side. The mobile app could also be better especially if it included stock-related features.

“clean layout and flexible invoicing”

Pros

The clear layout, invoicing tools and overall usability have been really enjoyable to work with. Even though I am still new to Xero, it didn't take long to get comfortable with the features I use most and it also seems adaptable enough to handle different situations as they come up.

Cons

At this point I haven't run into anything I dislike or find difficult to use. It's not completely integrated with the processes I currently follow but it still works well as a standalone tool whenever I need it.

“online collaboration that works”

Pros

Being cloud-based has been a big plus for us since our team isn't based in one central office. Everyone can access and share information without any hassle which makes collaboration much better.

Cons

Getting everything set up properly wasn't something I could handle alone. I needed expert support to configure it and make sure all the data was imported the right way and we ended up using about 10 hours of outside help to get started.

“poor support and weak integrations”

Pros

As long as you already know how to use it, Xero is a decent enough platform.

Cons

The biggest problem has been the customer support which is honestly awful. If you have questions, do not expect much help. When something breaks, you are basically left to deal with it yourself and figure it out on your own because there is no real support to rely on. I have used it for several years because my accountant recommended it but at this point I am just waiting for the day I can stop using it and switch to something else, mainly because there is no support when issues come up and they seem to come up often. The integrations with other software are only mediocre too. Plenty of companies either are not familiar with the tool or do not connect with it at all. That creates even more problems because if you cannot get things integrated and there is nobody available to help you troubleshoot, the whole system becomes frustrating to use. I am very disappointed with the customer support and cannot wait to move back to QuickBooks.

“excellent integrations and hubdoc”

Pros

A big plus with Xero is that it includes free file management through Hubdoc and it works really well alongside the accounting side of the platform. The APIs are also very good which makes it much easier to connect Xero with other solutions when needed.

Cons

One thing I'd still like to see is more flexibility and better customization options in the reporting.

“automation that saves time”

Pros

Xero helps me cut out a lot of manual accounting work by automating processes like accounts payable and accounts receivable.

Cons

I hardly run into problems with the cloud app but the iOS version still doesn't include every feature that's available in the web-based platform.