Xero Accounting Solution Reviews

“billing and invoicing automation”

Pros

Handling repetitive, time-consuming tasks has been much better with Xero. It lets me automate more complex processes like billing, invoicing, accounts payable and accounts receivable.

Cons

Before I updated to the current iOS 2023 version, I ran into a few bugs in the mobile app.

“flexible cloud accounting”

Pros

Having this cloud-based accounting software as an alternative to QuickBooks has been really helpful and it comes with plenty of integration options that make it even more useful.

Cons

I haven't run into any major issues with it.

“helpful accountant access”

Pros

Being able to add other people, like accountants, to the admin team is really useful because they can help manage things and make running the business a lot more manageable.

Cons

I haven't spent enough time learning the product to point out any specific negatives but the little I did use felt a bit confusing at first. That said I also hadn't watched any of the help videos yet.

“affordable fit for small teams”

Pros

The basic plan is reasonably priced which makes it a good option for small businesses.

Cons

The trial period feels too short to properly test and evaluate the service.

“Payroll management made simple”

Pros

Payroll management has been the biggest benefit for me because it makes calculating employee hours, paying staff and handling tax withholdings much simpler. The system is also user friendly and comes with a clear, well-designed interface.

Cons

My biggest frustration is the data transfer process since moving data requires using an external storage device. That happens because the software only works on one computer.

“automatic reconciliations are fantastic”

Pros

After using a different accounting program before, switching to Xero was a really pleasant surprise because it works so much better by comparison. The daily automatic reconciliations save a lot of time and make managing everything much simpler.

Cons

One thing I'd still like to see improved is the bank feed setup. Right now, connecting it feels a bit convoluted especially since we bank with NAB.

“strong reporting and custom reports”

Pros

The financial reporting works really well and the custom report options are also very useful.

Cons

After-sales support is lacking which has been a repeated issue. There's also no automation for statements, no batch tracking and it isn't very user friendly for sales and administrative staff.

“flexible accounting for growing teams”

Pros

Xero is easy to use, even for people without a finance background. It works well for everyone from sole traders to medium-sized businesses and it connects with a wide range of other software and apps.

Cons

The tracking codes are fairly limited so it may not be the best fit for businesses that need more complex data capture and reporting although integrations with other apps can help cover that gap. Support also depends on IT partners and the community which can sometimes slow down responses to questions.

“powerful accounting toolkit”

Pros

It is a user friendly accounting and business management platform that makes handling business finances easy and efficient.

Cons

It includes all the essential features you would expect from an accounting platform.

“invoicing without the hassle”

Pros

After handling everything manually for ages making my own invoices and tracking earnings in Excel switching to Xero has been such a relief. I absolutely love using it because it has completely taken the hassle out of the whole process.

Cons

Nothing at all. It's an absolutely fantastic piece of software.

“Smart automation for growing teams”

Pros

Built around AI, this software is really geared toward business management and handles a wide range of tasks well. Once permissions are set, it gives you access to flexible automated responses which makes delivering services much more efficient.

Cons

It feels better suited to a larger business environment. Since I run a very small operation on my own, the platform seems more appropriate for a bigger company with broader needs.

“all in one bookkeeping powerhouse”

Pros

Having quotes, invoicing and bookkeeping all in one place has been a huge plus. There are plenty of features built in so I am able to handle the bookkeeping myself without needing to hire a bookkeeper which saves me money as well.

Cons

The part I'd still like to see improved is the integration with WordPress for my website subscriptions. It would also help a lot if the software could automatically create invoices and send them to customers right after a purchase.

“Overall great performance”

Pros

Getting everything connected was not a hassle and the software has worked really well overall.

Cons

Support can be slow to respond and it's frustrating that there's no phone number available to call.

“fantastic invoicing and reporting”

Pros

It was simple to pick up and understand. Creating invoices is quick, expense tracking is also easy and setting up recurring invoices saves a lot of time since there's no need to recreate them manually every time. The reporting side is also one of its best parts as there are plenty of built-in reports that are visual, clear and helpful for comparing different periods and the customizable reporting tools are strong enough to pull more detailed and complex data when needed.

Cons

After using it for the past 5 years, I have never once felt the need to switch back to another product. It gets updated regularly and has continued to meet all of our needs, even as we grew from a small business into a medium-sized company.

“powerful automation for accounting”

Pros

Xero helps me handle day to day business processes much more efficiently by automating things like billing, invoicing, accounts payable, general ledger and accounts receivable.

Cons

I haven't run into any issues with it on my side.

“better integrations and dashboard flow”

Pros

The integrations work much better and the dashboard is very easy to use.

Cons

Reconciliation still seems confusing and transactions are often missed.

“perfect for small businesses”

Pros

It covers everything our business needs such as accounts payable, invoicing, bank accounts and more. It's an excellent fit for small businesses.

Cons

The only downside for us is the price. Since we're in another country, the cost becomes quite high once it's converted into our local currency.

“friendly bookkeeping for small teams”

Pros

Xero has a very user friendly setup for accounting and bookkeeping and it works really well for small businesses that want to handle their finances and day to day operations without a lot of hassle.

Cons

It feels quite generic and basic overall. While that simplicity is helpful for small businesses, it usually is not the right fit for organizations with larger structures or more complex accounting needs.

“powerful app integrations”

Pros

It integrates with other apps like MileIQ and Dext which helps automate more tasks and keeps everything tracked in one place.

Cons

The pricing has been getting more expensive, going up from PS33 to PS40 per month.

“user friendly and quick to learn”

Pros

The platform is very user friendly, doesn't take long to learn and does a great job covering the core business essentials.

Cons

Personally I don't really use the reporting features because they don't seem to meet the mark for what I need.