Xero Accounting Solution Reviews

“fantastic payroll and expense tracking”

Pros

Using it has been a really positive experience. The interface is very simple and I can quickly view expenses, incoming payments and outgoing transactions all in one place. Adding employee details is simple too, with helpful notes throughout the process. The support team has been excellent whenever I have needed them and it's also very useful that my accountant can connect directly with my Xero system for extra support. I also appreciate that employees have their own logins and portal where they can submit leave requests.

Cons

At this point I honestly haven't come across anything I dislike. I have been using the product for about a year now and still haven't found any real drawbacks.

“clean interface and simple workflow”

Pros

The interface is very easy to use and the overall layout seems simple and user friendly.

Cons

There is still a bit of training needed to get comfortable with it and if questions come up, support is only available online.

“all in one accounting powerhouse”

Pros

Having accounting, administrative and settlement tools all built into one application is incredibly valuable. It brings together everything an employee or manager needs in a single place which makes the software especially useful.

Cons

I'd just like to see the settlement process inside the application become faster.

“excellent invoicing and P&L tools”

Pros

The profit and loss reporting is very useful and the purchase order and invoicing features cover what I need really well.

Cons

One thing that's missing is reporting for purchase orders since there isn't a feature for that right now.

“bank reconciliation time saver”

Pros

Xero handles the full accounting side of the business really well. The automated bank reconciliation in particular saves an incredible amount of time and the connection with banks and credit cards works very well. On top of that it integrates easily and effectively with other cloud-based software which makes Xero even more practical to use.

Cons

One thing I was missing was the ability to create different delivery addresses on invoices when there is one billing address but multiple delivery locations since that detail is important to specify. Our workaround has been to type it into the body of the invoice but with previous systems we were able to store multiple delivery addresses under one billing address and simply choose the right one each time.

“detailed reports and smart organization”

Pros

The reports are one of the best parts for me. Information is organized really well and the whole platform seems well structured, detailed and simple to use.

Cons

It's a very powerful tool overall and honestly I haven't run into any issues with it.

“missing key accounting basics”

Pros

nothing has worked out well for us. We switched over from Reckon Accounts desktop so it would sync with our project management software and it's been a decision we regret. At this point we're already looking for another option.

Cons

There are too many gaps in the accounting features. Reports aren't customizable, statements don't include aging and there's no support for state payroll tax. I also really dislike that credit cards are treated as an asset instead of a liability and the whole bank reconciliation process feels wrong. On top of that the silence from the staff has been incredibly frustrating.

“user friendly accounting wins”

Pros

Using it day to day is very easy. Daily reconciliations are simple to handle and pulling financial reports is quick and convenient.

Cons

Nothing really comes to mind that would improve this product for me.

“accounting made effortless”

Pros

This software really simplifies my accounting work and makes everything much more manageable.

Cons

Personally, I haven't run into any issues with this software at all.

“slow support response times”

Pros

Entering information is easy and getting it connected with Wageloch during setup works well.

Cons

Getting direct help isn't possible and when an issue comes up, the wait to receive answers is far too long.

“simple interface and anywhere access”

Pros

The interface is simple which makes the software easy to work with. Since everything is online, I can get to the data anytime and from anywhere without any hassle. It also integrates with many well-known apps and that makes it much more convenient to pull in the information I need.

Cons

It may be built for small businesses but the price is still high compared to other tools in the same category. A lot of smaller companies may not be able to afford that cost and On top of that the software is still missing some important features that really should be included in a program like this.

“reliable cloud access”

Pros

Being cloud-based is a big plus for me because it gives me confidence that the software is legitimate and I can get to it whenever I need it without hassle.

Cons

The downside is that it doesn't include a project management feature.

“fast and user friendly accounting”

Pros

It's very simple to use as a system and quick to get used to and on top of that it's really fast.

Cons

The only downside is that customer support isn't very responsive and the system can sometimes run into bugs.

“handy for small business accounts”

Pros

Running my online business is simpler with this because it's easy to use and helps me handle all the smaller accounting tasks in one place.

Cons

It saves me a lot of time, I am happy with everything about it and I'd definitely recommend it.

“accessible accounting for simple tasks”

Pros

It is pretty easy to use and anyone can use it for basic tasks without needing accounting training or prior knowledge.

Cons

It's not really built for project-based businesses and the quoting feature can be a bit of a distraction since staff sometimes use it for small enquiries when those should really be handled in our dedicated estimating software.

“all in one bookkeeping win”

Pros

Having the connection to Power Diary and the ATO makes things really convenient and I can handle all of the bookkeeping, including payroll, in the one program.

Cons

I honestly haven't come across anything I really dislike about it.

“quick setup and endless integrations”

Pros

The software is user friendly as it didn't take long to learn and the number of integrations available is almost limitless.

Cons

The expense feature still needs improvement. It takes too much effort to use and often ends up creating duplicate work.

“clear bookkeeping and quick insights”

Pros

Keeping up with payroll, cash flow and every financial transaction has been much more manageable with Xero. It has really improved the organization and clarity of our bookkeeping making everything easier to stay on top of. There's a lot less guesswork involved now and we can pull up important financial figures very quickly whenever we need them.

Cons

One issue is that the bank feeds sometimes disconnect without any obvious reason. It would also be better if the platform included more visual reporting since graphical charts would be more appealing and useful than relying only on raw numbers.

“Pretty easy to use”

Pros

The interface is simple to navigate and it connects really well with other software which makes recordkeeping much more effortless. Being able to share access with an accountant is also a big plus and makes managing everything a lot more convenient.

Cons

Setting up the CSV file for bank integration took a little time to understand at first but once I got the process down, everything worked without any trouble.

“reconciling and invoicing delight”

Pros

Reconciling accounts, sending invoices and handling bills has been really convenient with this software.

Cons

The recent updates to the display and the changes made to reports have been a downside.