Xero Accounting Solution Reviews

“fast bank recs and useful integrations”

Pros

Handling the full accounting side of the business is pretty easy with Xero. The automated bank reconciliation is a huge time-saver especially since it integrates directly to bank accounts and credit cards. On top of that it works really well with other cloud-based software which makes it even more practical to use.

Cons

Although bank reconciliation is automated, there are occasional glitches where the bank feeds stop working and then the only option is to manually import bank statements which takes time and sometimes more than one try. Inventory management still needs work and customer support is not as strong as it could be compared to others. It's also not very user friendly for people who have limited accounting knowledge.

“fantastic invoicing and cashflow visibility”

Pros

It's impressive how Xero simplifies automating invoicing tasks while giving a clear view of business cash flow. On top of that it includes additional tools for tracking expenses and employee-related costs.

Cons

Everything has been working really well and I haven't run into any issues so far.

“Good features and support”

Pros

Compared with QBO, Xero covers most of the same features and holds up really well. It also benefits from a strong community network which is helpful. The challenge is that most clients still are not very familiar with Xero and they usually do not see a strong enough reason to move over to it.

Cons

Its brand recognition in the market is still pretty weak.

“Smooth invoicing and integrations”

Pros

The system is very easy to use. Billing and invoicing are simple to handle and setting up client accounts is just as hassle-free. I also use Xero alongside Formitize and Square and they all integrate with each other really well, almost like they were built to work as one.

Cons

At this stage, it honestly does exactly what I need. Since I am still fairly new to using it, it's been a perfect fit especially for someone starting out for the first time. It's also a cost-effective option for running a new business.

“handy bank feeds anywhere”

Pros

Being able to use the bank feed and access Xero from any device with an internet connection makes it really convenient and the platform is easy to work with.

Cons

One downside is the growing number of updates where the fields keep getting much larger so I end up having to scroll further down the page to reach what I need.

“clean cloud accounting across teams”

Pros

Using it is very easy, even if you are not a finance person. My bank transactions sync automatically with Xero which saves me from entering everything by hand. I also receive my financial statements within the first week after year end which is a big help. Another thing I really like is how well it works for companies spread across multiple locations with staff working from different places. Accountants in each branch can access the financial data for all locations anytime, no matter where they are or what time it is. As a leading online accounting platform, it also offers top-level cloud security. The data is safely stored online and protected not only from cyber threats but also from risks like fire or flooding.

Cons

Expense tracking could be improved by making it easier to upload multiple currencies in batches or in real time. It also does not include a built-in debtor chasing feature so businesses still need to manually follow up on unpaid invoices.

“fantastic integration and support”

Pros

Right away the best part about this software is how simple it is to connect with an existing system. The support team is also very capable and steps in quickly whenever any issues come up. On top of that there are plenty of filtering options for transactions and being able to view attached receipts alongside them is really helpful.

Cons

If there is one area that could be improved, it would be the UI. It works fine as it is and there is nothing actually wrong with it but it does feel a little dated. A more modern and sleek redesign would make it even better.

“clear audit trail and record tracking”

Pros

Working with this software as an auditor has been a very positive experience. It's simple to use, makes record tracking simple and the clear document linkages create a very helpful audit trail.

Cons

From an auditor's side, I did not run into issues but from the company's perspective, I noticed there can be challenges when changing the built-in chart of accounts. It would be very helpful if training on that area were available.

“affordable plans with strong bank sync”

Pros

Compared with other providers, the monthly pricing is fairly affordable. The bank integration works really well, the AI features are quite capable and the interface is very user friendly.

Cons

The main downsides are customization and invoicing. There are also times when the data only partially syncs. Aside from those minor issues, it's still an excellent fit for small businesses.

“fantastic bookkeeping and support”

Pros

This has been excellent for handling bookkeeping, invoicing and similar tasks. The support team is really helpful and the available add-ons make the software even more useful.

Cons

The pricing can climb once you start adding extras but compared with other software options, it still feels competitive.

“user friendly invoicing workflow”

Pros

Using Xero has not been a problem because the program is simple to navigate and creating invoices is a quick and uncomplicated process.

Cons

Getting it set up with our company was easy but it would be even better if payments receipted in another program we use could also integrate with it.

“good banking connection, mixed value”

Pros

The bank connection works well and handling transactions is fairly easy.

Cons

There's nothing especially bad about it, aside from the cost-benefit not feeling all that convincing.

“quick bank feed reconciliation”

Pros

Running a small business, this accounting software feels very simple to use. The bank feed integration makes reconciling accounts fast and convenient.

Cons

Customer support can sometimes be slow to respond to inquiries.

“helpful financial tracking”

Pros

It gives us a clear way to monitor both the income statement and the balance sheet.

Cons

The mobile app isn't all that good.

“Easy access from anywhere”

Pros

Xero is very user friendly, the tools are easy to understand and I can access it from anywhere.

Cons

The reporting could be more customizable, with more options available for different report types.

“simple to use and fully capable”

Pros

Everything seems very easy to use and the help centre is really useful anytime I am unsure about something.

Cons

It is on the expensive side but it still handles everything I need it to do.

“useful reconciliation and strong integrations”

Pros

One feature that really helps is the reconciliation tool. It's not flawless and still takes quite a bit of tweaking to get everything right but in the end it saves a lot of time. Xero also offers very decent APIs and integrates well with other products.

Cons

The interface still has some rough spots and some tasks feel harder than they should. Connections to outside services are helpful but they fail from time to time. When that happens, its support can feel too casual like turn it off and on again. Often they blame the provider and the provider blames them.

“clear dashboard for receivables”

Pros

The dashboard layout works really well for me. It's simple to go through my invoices and quickly check what's sitting in accounts receivable.

Cons

The bank and PayPal integration tends to disconnect pretty often which can be frustrating.

“clean invoices and polished reports”

Pros

Its reporting and invoicing have a really modern look and the overall presentation is visually appealing.

Cons

If you need to change an invoice after a payment has already been applied, you have to first unlink the payment and then connect it again which is a hassle. It's also frustrating that there's no option to update pricing information in bulk.

“simpler than quickbooks, weak api”

Pros

Compared with QuickBooks, Xero is much quicker to pick up and doesn't take much time to learn.

Cons

We relied on a custom API integration and it never improved or updated the API. That eventually pushed us to move to another provider that continued developing and iterating on its API.