Xero Accounting Solution Reviews

“powerful invoicing and financial control”

Pros

Running a larger company becomes much more manageable with this software because it keeps financial transactions organized, helps maintain account balances properly and makes it simple to send computerized invoices.

Cons

One thing that could make it better is if it were free for every customer since some people are not able to afford buying it.

“invoicing and reconciliation shine”

Pros

Handling invoices and reconciling transactions has been very reliable with this tool.

Cons

The part that still takes some effort is working out how to balance the accounts.

“helpful integrations and support”

Pros

Between the strong integrations and the responsive support team, Xero has made my day to day work much more manageable. It integrates really well with our credit card expense management system and our invoice scanning app which saves time and keeps things running efficiently. The support team has also been very helpful whenever needed.

Cons

An issue comes up when preparing BAS since it doesn't recognize the GST code GNR. Because of that I still have to manually calculate the final figure.

“User friendly software it is”

Pros

The platform is pretty easy to use and connecting it with other tools has been simple as well.

Cons

One thing that still gives me trouble is locating the right reports when I need them.

“love the gusto integration”

Pros

One of the best parts has been the Gusto integration and having support for multiple divisions is really helpful as well.

Cons

The way it handles bank reconciliation is not easy at all. They seem to use the term reconciliation when they really mean categorizing transactions which makes the actual monthly bank reconciliation process feel unclear and difficult to manage. I am still confused by how it's supposed to work and because of that I haven't been keeping up with it as regularly as I should.

“simple setup and handy integrations”

Pros

I find it pretty easy to use and the platform is very user friendly. The navigation makes sense and setting up the integrations was just as easy.

Cons

The biggest downside is probably the pricing. It's tiered based on payroll so costs can climb depending on your needs.

“packed with tools for bigger teams”

Pros

Loaded with features, this is an amazing accounting platform for larger businesses especially with payroll included. It works well for everyday bookkeeping, general management and handling a wide range of routine finance tasks.

Cons

Overall it's good software but it didn't really match what our business needed. We're a small company and it felt like there were a lot of extra features included that we'd never actually use, while still paying for them. That also made the interface feel more cluttered than we needed. It's not a fault with the software itself, it just wasn't the right fit for us.

“flexible reporting clients enjoy”

Pros

Using it is very easy and it works really well when clients want to take part in handling some of their own records. It's also excellent for management accounts especially because the reports can be customized to suit different needs.

Cons

One area that could be better is tracking changes made by clients or other team members. Things like back-posting invoices are not especially simple to follow.

“Tool that works”

Pros

Xero looks modern and performs really well. The software is very user friendly and it walks you through the core tasks in a way that makes accounting feel manageable even without a deep understanding of bookkeeping or transaction coding.

Cons

A small thing that could be better is having a more direct support option instead of relying mostly on the support forums. That said, it's only a minor complaint and overall everything has been very good.

“useful payroll and BAS tools”

Pros

The BAS return and payroll features have been really useful. When year-end reporting errors come up, it's fairly easy to go back through the records, find the entries and correct them.

Cons

Getting around the system to locate the right reports and pull the information I need can be frustrating. Reviewing supplier and customer account history also feels difficult. In other accounting programs, I am used to having clearly labeled 'Suppliers and 'Customers tabs where everything is grouped together and I haven't found it as simple to work with in that area.

“powerful integrations and simple workflow”

Pros

Xero is very easy to use and the platform integrates really well with other software tools and bank accounts. The integrations are detailed and useful which makes day to day accounting much more manageable.

Cons

One big downside is the complete lack of customer support. If something goes wrong, you're basically left to search online and work out the answer yourself. Bank feeds also duplicate transactions from time to time and fixing that means doing manual adjustments and entries so those feeds and integrations still need regular oversight. It also doesn't offer much flexibility for spreading annual costs or similar bills so those have to be journaled manually and the same issue applies to revenue.

“user friendly banking setup”

Pros

The platform is user friendly and integrating it to a bank account is really easy too.

Cons

It would be even more useful if it could integrate with travel agency requirements.

“practical features and clear workflow”

Pros

Its app's features felt practical and easy to use. Everything is pretty self explanatory so if you are ever unsure what to do next, it's easy to troubleshoot and figure it out.

Cons

At this point, I don't have any negative feedback to share.

“sleek design for small business”

Pros

The interface is modern and very user friendly. It covers all the core features a small business would typically need.

Cons

Every now and then, we run into connection issues with our bank accounts and the syncing can be unreliable. It would also be better if the inventory management offered more detailed functionality.

“powerful accounting software”

Pros

Using this software is fairly easy, yet it still offers powerful features. Plus it stands out from other accounting tools because of how capable and unique it is.

Cons

The app is excellent and I like that it works across all Windows versions.

“modern and constantly evolving”

Pros

It's designed for today's business environment and keeps getting updated and adapted as needs change.

Cons

I haven't had any negative experiences while using the software.

“invoicing made effortless”

Pros

Creating and sending invoices with Xero takes hardly any effort. The platform is simple to navigate and the templates are clear and easy to understand.

Cons

There was a slight learning curve at the beginning which is pretty typical with most software.

“helpful tools for business growth”

Pros

The platform offers user friendly features that help support and grow the business.

Cons

Using it on a cellphone can be difficult and it works much better on a PC.

“quick learning curve and handy features”

Pros

Getting started with it was quick and it didn't take much time to learn. I was able to move around the system with very little instruction and it includes most of the features I need in places that are easy to access.

Cons

The parts for editing or amending invoices were harder to locate than expected. I ended up having to search Google to figure out the right process.

“time-saving accounting win”

Pros

Running our business with Xero has been very easy and it helps us save both time and money.

Cons

Honestly we don't really have any negative feedback to share.