Mathu
Food Production, 1-10 employees
“Good impressive product.
Pros
It offers numerous great features and appears very sturdy. Overall, I found it quite appealing. There's a wide range of invoice templates available, and customization seems simple. Additionally, they have their own software for most business needs, which integrates seamlessly with this one.
Cons
Checking their community page, many of the responses are unclear, which raises some doubts about their customer support quality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Zoho Books Review
Pros
The mobile app performs well its attractive logo adds to its appeal. It's efficient and delivers quality.
Cons
There's an additional fee for converting uploaded documents into transactions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cassandra
Alternative Medicine, 1-10 employees
More than a year
“User friendly
Pros
The app is incredibly intuitive, simplifying bookkeeping tasks and reducing stress.
Cons
For my business needs, there are no drawbacks. I adore the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not specified, 11-50 employees
More than a year
“Basic Invoicing and Overview tool
Pros
It's fundamental and doesn't overwhelm with features. It's part of the broader Zoho system.
Cons
Templates are limited, and setting up invoices in different languages can be problematic.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
7
Functionality
6
Andrei
Financial Services, 11-50 employees
More than a year
“Book keeping done wright
Pros
Zoho Books provides outstanding accounting services, offering a free version for small businesses alongside a paid version. It excels in bank reconciliation and includes features typically found in more expensive software. Generating reports like P&L is effortless, and they look impressive. Integration with other Zoho apps is seamless if you're using them.
Cons
I have no criticisms of Zoho Books; the software performs well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Solomon
Information Technology and Services, 500+ employees
More than a year
“The Emperor and Eminent Financial Tool for our Company.
Pros
The tool sends us financial reports, profit and loss statements promptly. It boasts the best interface for our accounting processes. We receive amazing customer service fast and efficient in invoice processing.
Cons
It has consistently met our expectations and never let us down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caroline
Consumer Goods, 500+ employees
More than a year
“Organized and improved accounting
Pros
Zoho Books has significantly enhanced our accounting operations, ensuring perfect management of expenses, accounts, invoices, payments, and other tasks. Its online accounting functionality is superb, keeping all payment reports updated without overlooking invoices or pending payments. It's a comprehensive platform with powerful tools.
Cons
In my view, it's a flawless platform with no room for improvement.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Belal
Accounting, 11-50 employees
More than a year
“Pathetic customer service
Pros
The product is adequate, but the customer service leaves much to be desired.
Cons
The customer service experience has been frustrating; despite having nearly 20 Zoho Books subscriptions, resolving a login issue took an entire day without a resolution.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Celina
Entertainment, 11-50 employees
More than a year
“A Smooth Business Accounting Software
Pros
It handles payment processing effectively and offers a multitude of business accounting features.
Cons
Zoho Books has been flawless; I have no specific complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tanveer
Education Management, 500+ employees
More than a year
“Zoho Books: An Online Accounting Solution that Meets Our Needs
Pros
I like the exceptional features of Zoho Books, which perfectly meet our needs as reliable online accounting software.
Cons
Zoho Books is dependable and impeccable; I have no dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Management Consulting, 1-10 employees
More than a year
“Zoho Books - Baac Office
Pros
It surpasses QuickBooks Online in many ways and is more cost-effective, especially as part of Zoho One.
Cons
I struggle to find any cons because it performs so effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donald
Program Development, 1-10 employees
More than a year
“Zoho Books for the Win!
Pros
Zoho Books offers ease of use, simple implementation, and an excellent overall user experience.
Cons
They should increase their presence in the US; their product is unmatched.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mumbo
Research, 101-500 employees
Less than a year
“Streamlining online payment processing and data security
Pros
I value the robust security measures that safeguard our data with this tool.
Cons
I haven't encountered any significant challenges so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sakhara
Accounting, 1-10 employees
Less than a year
“Zoho Books offers many benefits, there are a few drawbacks
Pros
Managing invoices, tracking expenses, and reconciling bank transactions is seamless due to its intuitive design. Its seamless integration allows for effortless data synchronization and enhanced functionality.
Cons
Customer support could be more responsive and available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Phillip
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Great Software
Pros
Setting up Zoho was simple, even for someone with minimal experience. We primarily used it for estimating, easily converting them into invoices once approved by customers.
Cons
Once certain items are added, they cannot be deleted from the system. For example, if you enter an item incorrectly, you have to cancel it with another entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gatuko
Consumer Services, 51-100 employees
More than a year
“An Amazing Accounting Tool For Business
Pros
Zoho Books simplifies online payments and accounting tasks, making payment processing and accounts payable management effortless. Its robust data security features are also commendable.
Cons
Using Zoho Books is incredibly simple, and it has always worked in our favor.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joel
Environmental Services, 101-500 employees
More than a year
“An outstanding accounting software
Pros
Its ability to reconcile various transactions effectively eliminates reporting errors. Integration with inventory management further enhances its utility.
Cons
While their customer support is slow to respond, I generally can't complain because they are always willing to help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thea
Non-Profit Organization Management, 11-50 employees
More than a year
“Manageable and focused to win.
Pros
Collaboration is effortless with Zoho Books, facilitating negotiations across all levels. Instant online payments add to its convenience, making it a user-friendly tool with a strong focus on achieving goals through seamless integration.
Cons
Zoho Books is intuitive, and I haven't found any issues yet. The pricing is also reasonable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose
Furniture, 11-50 employees
More than a year
“You can't go wrong with Zoho
Pros
While not a professional accountant, I handle administration and finance, and Zoho provides the tools necessary for managing finances, purchasing, and invoicing effectively.
Cons
The inventory module is separate, but I wish it were integrated. Comparing inventory versus final product costing would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Miguel
Investment Banking, 51-100 employees
More than a year
“Efficient and flexible financial management
Pros
One of its standout features is the automatic import of bank transactions, which streamlines reconciliation and reduces manual errors. Customizable rules for transaction categorization save considerable time on sorting tasks. Zoho Books' flexibility in tailoring financial reports to specific needs is highly beneficial.
Cons
Occasionally, I've encountered delays and longer load times when working with certain functions or large datasets.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Addison
Financial Services, 11-50 employees
More than a year
“Time & Expense Tracking Solution
Pros
The mobile app's availability is particularly advantageous, allowing me to track project time and expenses on the go.
Cons
I haven't encountered any errors while using Zoho Books.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan
Computer Software, 1-10 employees
“Very wonderful tool
Pros
It's an excellent choice for small business accounting services, boasting a clean and professional appearance.
Cons
Automating most of its features requires coding skills.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
rafael
Design, 1-10 employees
“Easy to configure and use
Pros
For tax purposes and generating invoices, including CFDI invoices, it's highly effective. Ideal for small businesses or freelancers.
Cons
So far, I haven't encountered any drawbacks. I hope I won't need support because it seems to be unavailable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kevin
Internet, 11-50 employees
More than a year
“Does the job
Pros
It fulfills all our needs by managing invoicing and sending various types of bills. It integrates seamlessly with Zoho CRM, a tool our team uses daily.
Cons
Certain aspects can be challenging to configure; it takes time to understand how everything links together.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alicia
Accounting, 1-10 employees
More than a year
“Blocks you when you need it.
Pros
The interface is modern and intuitive. It features a sales portal where customers can access their invoices and payments online, which was a key selling point for us.
Cons
The debit and credit sides are reversed compared to the UK system. For instance, a sales balance of - 100 in the UK means the customer owes 100. In Zoho, it indicates the customer has a credit of 100, potentially requiring a refund. The system also restricts fast typing and clicking, has issues with batch invoicing, and reviewing invoices individually is time-consuming. Extracting more than 100 statements at once is not possible, making it unsuitable for large sales ledgers.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Samuel
Hospital & Health Care, 101-500 employees
More than a year
“The Perfect Accounting Solution For Business
Pros
Initially, it's a simple accounting solution. It simplifies online accounting, invoicing, purchasing, and managing accounts payable.
Cons
Using Zoho Books has been exceptional for me. It boasts excellent features without any issues or missing functionalities.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Lydia
Plastics, 500+ employees
More than a year
“Have a vision of caution in accounting with Zoho Books.
Pros
Zoho Books promotes financial accountability by offering transparency in spending. Its automation reduces manual entries and streamlines repetitive tasks. The reporting tool provides valuable financial insights, and its billing features simplify invoicing with branded templates that are easy, secure, and fast to share with clients.
Cons
I'm very pleased that Zoho Books hasn't presented any cons yet. It has performed exceptionally well for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Package/Freight Delivery, 11-50 employees
Less than 6 months
“Simple Accounting Tool
Pros
A fantastic tool for basic accounting, offering a free plan and an excellent mobile app.
Cons
Activating advanced features can become costly over time.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
3
Functionality
5
Lamine
Investment Banking, 500+ employees
Less than a year
“Zoho Books review use
Pros
Zoho Books enhances business management by automating workflows, saving considerable time. I like its availability in both free and paid versions.
Cons
Customer support lacks professionalism, often leading to lengthy interactions where their advice is misunderstood.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
William
Accounting, 1-10 employees
Less than 6 months
“Support
Pros
Setting up and starting to use it is simple. While I liked it a lot, their customer support is disappointing.
Cons
Dealing with their support is frustrating; I've gone back and forth with someone unfamiliar with accounting. I'm considering switching to another platform despite the work I've invested in my current account.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
3
Functionality
8
Darren
Import and Export, 1-10 employees
More than a year
“Powerful and Invaluable tool at an incredible price
Pros
We like the flexibility to add modules and expand into areas like inventory effortlessly. The support is prompt and efficient, ensuring a positive outcome across modules including billing, invoicing, and purchasing.
Cons
One annoyance is the inconsistent search functionality across screens. Some require exact names, while others use keyword searches that are quick and efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Merix
Glass Ceramics & Concrete, 11-50 employees
Less than 6 months
“Accounting software report
Pros
Zoho Books efficiently manages small business operations by automating workflows.
Cons
Work completed on Zoho Books can be uploaded to cloud storage like OneDrive or Zoho WorkDrive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hassan
Events Services, 1-10 employees
Less than 6 months
“Customer
Pros
The customer portal in Zoho Books allows us to track whether customers have viewed the invoices we've sent them.
Cons
Zoho Books saves time by allowing customers to pay invoices in one place, which simplifies the process for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Paras
Accounting, 51-100 employees
Less than a year
“Zoho User
Pros
Being an online platform, users can access it from anywhere.
Cons
The features for investment accounting and family office accounting are lacking. The interface can be difficult to navigate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
jackson
Non-Profit Organization Management, 101-500 employees
More than a year
“online payment system for all
Pros
I like the invoicing templates provided by the application for free; they have a user-friendly interface.
Cons
There's a limit on the number of people one can contact per month.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jeethendra
Financial Services, 51-100 employees
More than a year
“From free to paid subscription
Pros
The seamless use of Zoho Books across all devices, with data stored on servers rather than locally like in Tally, has been very convenient.
Cons
I have no major complaints, but I believe a thorough demo or training is necessary for more productive use of the application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Winnie
Business Supplies and Equipment, 11-50 employees
Less than 6 months
“Do work online
Pros
Using this software, I've successfully managed accountabilities and project planning from home.
Cons
To me, its support for remote work is beneficial; however, there aren't many other features I find particularly useful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kalume
Computer Software, 51-100 employees
More than a year
“Online book of account
Pros
Integration with Zoho Invoice simplifies the creation of invoices and streamlines our workflow.
Cons
The software excels in maintaining records and generating reports on invoicing and billing transactions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Not specified, 1-10 employees
Less than a year
“Ease of Use
Pros
It's quite intuitive for creating invoices and tracking transactions.
Cons
Occasionally, the website lags. I'm unsure if it's due to my computer or server issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
James
Civic & Social Organization, 51-100 employees
Less than a year
“best accounting and taxing application for business
Pros
I rely on Zoho Books for balancing my business books. Its availability on both Android and iOS devices, coupled with its simplicity and user-friendly interface, makes it highly convenient.
Cons
The application performs well for my needs, although sometimes it updates too slowly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
monica
Non-Profit Organization Management, 51-100 employees
Less than a year
“business and organizational accounting application to try
Pros
I find it beneficial for storing all recurring orders and processing various transactions. Sending payment reminders via email is a feature I particularly like.
Cons
Mastering the application, especially handling recurring payments within the organization, can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Architecture & Planning, 11-50 employees
More than a year
“We Use Zoho Books for Multiple Companies
Pros
The dynamic dashboard and analytics have offered invaluable insights into our business's profitability. Integrating project management with accounting has streamlined operations, saving time and reducing errors. The automation, workflows, and customizable fields are revolutionary, allowing anyone to adapt the system to their specific needs. When I encounter coding challenges, the customer service team promptly assists by scripting solutions. Integrating with Avalara for tax compliance is also a significant advantage.
Cons
I find it challenging that Purchase Orders for drop ship customers aren't clearly linked to Sales Orders. While there are methods to connect POs to SOs, it's more intricate than necessary. Additionally, I'd like visibility into how much we've invoiced against Customer POs. It would also be beneficial if we could integrate our payroll with ZOHO; unfortunately, ZOHO payroll isn't currently available in Michigan. Consequently, we're having to manually input employee hours and journal entries for payroll.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sharif
Logistics and Supply Chain, 500+ employees
Less than 6 months
“accounting easy
Pros
The software simplifies accounting tasks effectively. I like the simple templates that facilitate the creation of finance reports for sales.
Cons
The software comes at a high price point for one-time purchases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nzai
Civic & Social Organization, 101-500 employees
Less than 6 months
“manage client interactions online
Pros
I like how the software handles client management online through a client portal and facilitates recurring invoice payments. Its user interface is particularly appealing to me.
Cons
The application requires some initial training before users can effectively utilize it, posing a challenge for newcomers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Omolayo
Accounting, 51-100 employees
Less than a year
“Review on Zoho Books
Pros
The control and approval processes are highly efficient. The software is intuitive to navigate, and its project module offers detailed functionalities that meet our needs effectively.
Cons
The software lacks a module specifically designed for fixed assets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10