Total 45 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

24%

3

Stars

2%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Mathu

Food Production, 1-10 employees

4.0

Good impressive product.

Pros

It offers numerous great features and appears very sturdy. Overall, I found it quite appealing. There's a wide range of invoice templates available, and customization seems simple. Additionally, they have their own software for most business needs, which integrates seamlessly with this one.

Cons

Checking their community page, many of the responses are unclear, which raises some doubts about their customer support quality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Zoho Books Review

Pros

The mobile app performs well its attractive logo adds to its appeal. It's efficient and delivers quality.

Cons

There's an additional fee for converting uploaded documents into transactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

C
Cassandra

Alternative Medicine, 1-10 employees

More than a year

5.0

User friendly

Pros

The app is incredibly intuitive, simplifying bookkeeping tasks and reducing stress.

Cons

For my business needs, there are no drawbacks. I adore the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not specified, 11-50 employees

More than a year

3.0

Basic Invoicing and Overview tool

Pros

It's fundamental and doesn't overwhelm with features. It's part of the broader Zoho system.

Cons

Templates are limited, and setting up invoices in different languages can be problematic.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

7

Functionality

6

A
Andrei

Financial Services, 11-50 employees

More than a year

5.0

Book keeping done wright

Pros

Zoho Books provides outstanding accounting services, offering a free version for small businesses alongside a paid version. It excels in bank reconciliation and includes features typically found in more expensive software. Generating reports like P&L is effortless, and they look impressive. Integration with other Zoho apps is seamless if you're using them.

Cons

I have no criticisms of Zoho Books; the software performs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Solomon

Information Technology and Services, 500+ employees

More than a year

5.0

The Emperor and Eminent Financial Tool for our Company.

Pros

The tool sends us financial reports, profit and loss statements promptly. It boasts the best interface for our accounting processes. We receive amazing customer service fast and efficient in invoice processing.

Cons

It has consistently met our expectations and never let us down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Caroline

Consumer Goods, 500+ employees

More than a year

5.0

Organized and improved accounting

Pros

Zoho Books has significantly enhanced our accounting operations, ensuring perfect management of expenses, accounts, invoices, payments, and other tasks. Its online accounting functionality is superb, keeping all payment reports updated without overlooking invoices or pending payments. It's a comprehensive platform with powerful tools.

Cons

In my view, it's a flawless platform with no room for improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

B
Belal

Accounting, 11-50 employees

More than a year

1.0

Pathetic customer service

Pros

The product is adequate, but the customer service leaves much to be desired.

Cons

The customer service experience has been frustrating; despite having nearly 20 Zoho Books subscriptions, resolving a login issue took an entire day without a resolution.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

C
Celina

Entertainment, 11-50 employees

More than a year

5.0

A Smooth Business Accounting Software

Pros

It handles payment processing effectively and offers a multitude of business accounting features.

Cons

Zoho Books has been flawless; I have no specific complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T
Tanveer

Education Management, 500+ employees

More than a year

5.0

Zoho Books: An Online Accounting Solution that Meets Our Needs

Pros

I like the exceptional features of Zoho Books, which perfectly meet our needs as reliable online accounting software.

Cons

Zoho Books is dependable and impeccable; I have no dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Barry

Management Consulting, 1-10 employees

More than a year

5.0

Zoho Books - Baac Office

Pros

It surpasses QuickBooks Online in many ways and is more cost-effective, especially as part of Zoho One.

Cons

I struggle to find any cons because it performs so effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Donald

Program Development, 1-10 employees

More than a year

5.0

Zoho Books for the Win!

Pros

Zoho Books offers ease of use, simple implementation, and an excellent overall user experience.

Cons

They should increase their presence in the US; their product is unmatched.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mumbo

Research, 101-500 employees

Less than a year

5.0

Streamlining online payment processing and data security

Pros

I value the robust security measures that safeguard our data with this tool.

Cons

I haven't encountered any significant challenges so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
sakhara

Accounting, 1-10 employees

Less than a year

5.0

Zoho Books offers many benefits, there are a few drawbacks

Pros

Managing invoices, tracking expenses, and reconciling bank transactions is seamless due to its intuitive design. Its seamless integration allows for effortless data synchronization and enhanced functionality.

Cons

Customer support could be more responsive and available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

P
Phillip

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0

Great Software

Pros

Setting up Zoho was simple, even for someone with minimal experience. We primarily used it for estimating, easily converting them into invoices once approved by customers.

Cons

Once certain items are added, they cannot be deleted from the system. For example, if you enter an item incorrectly, you have to cancel it with another entry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Gatuko

Consumer Services, 51-100 employees

More than a year

4.0

An Amazing Accounting Tool For Business

Pros

Zoho Books simplifies online payments and accounting tasks, making payment processing and accounts payable management effortless. Its robust data security features are also commendable.

Cons

Using Zoho Books is incredibly simple, and it has always worked in our favor.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Joel

Environmental Services, 101-500 employees

More than a year

5.0

An outstanding accounting software

Pros

Its ability to reconcile various transactions effectively eliminates reporting errors. Integration with inventory management further enhances its utility.

Cons

While their customer support is slow to respond, I generally can't complain because they are always willing to help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thea

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Manageable and focused to win.

Pros

Collaboration is effortless with Zoho Books, facilitating negotiations across all levels. Instant online payments add to its convenience, making it a user-friendly tool with a strong focus on achieving goals through seamless integration.

Cons

Zoho Books is intuitive, and I haven't found any issues yet. The pricing is also reasonable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jose

Furniture, 11-50 employees

More than a year

5.0

You can't go wrong with Zoho

Pros

While not a professional accountant, I handle administration and finance, and Zoho provides the tools necessary for managing finances, purchasing, and invoicing effectively.

Cons

The inventory module is separate, but I wish it were integrated. Comparing inventory versus final product costing would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Miguel

Investment Banking, 51-100 employees

More than a year

5.0

Efficient and flexible financial management

Pros

One of its standout features is the automatic import of bank transactions, which streamlines reconciliation and reduces manual errors. Customizable rules for transaction categorization save considerable time on sorting tasks. Zoho Books' flexibility in tailoring financial reports to specific needs is highly beneficial.

Cons

Occasionally, I've encountered delays and longer load times when working with certain functions or large datasets.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10