Food Production, 1-10 employees
“Good impressive product.”
Pros
It offers numerous great features and appears very sturdy. Overall, I found it quite appealing. There's a wide range of invoice templates available, and customization seems simple. Additionally, they have their own software for most business needs, which integrates seamlessly with this one.
Cons
Checking their community page, many of the responses are unclear, which raises some doubts about their customer support quality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Zoho Books Review”
Pros
The mobile app performs well its attractive logo adds to its appeal. It's efficient and delivers quality.
Cons
There's an additional fee for converting uploaded documents into transactions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Alternative Medicine, 1-10 employees
More than a year
“User friendly”
Pros
The app is incredibly intuitive, simplifying bookkeeping tasks and reducing stress.
Cons
For my business needs, there are no drawbacks. I adore the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not specified, 11-50 employees
More than a year
“Basic Invoicing and Overview tool”
Pros
It's fundamental and doesn't overwhelm with features. It's part of the broader Zoho system.
Cons
Templates are limited, and setting up invoices in different languages can be problematic.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
7
Functionality
6
Financial Services, 11-50 employees
More than a year
“Book keeping done wright”
Pros
Zoho Books provides outstanding accounting services, offering a free version for small businesses alongside a paid version. It excels in bank reconciliation and includes features typically found in more expensive software. Generating reports like P&L is effortless, and they look impressive. Integration with other Zoho apps is seamless if you're using them.
Cons
I have no criticisms of Zoho Books; the software performs well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“The Emperor and Eminent Financial Tool for our Company.”
Pros
The tool sends us financial reports, profit and loss statements promptly. It boasts the best interface for our accounting processes. We receive amazing customer service fast and efficient in invoice processing.
Cons
It has consistently met our expectations and never let us down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 500+ employees
More than a year
“Organized and improved accounting”
Pros
Zoho Books has significantly enhanced our accounting operations, ensuring perfect management of expenses, accounts, invoices, payments, and other tasks. Its online accounting functionality is superb, keeping all payment reports updated without overlooking invoices or pending payments. It's a comprehensive platform with powerful tools.
Cons
In my view, it's a flawless platform with no room for improvement.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Accounting, 11-50 employees
More than a year
“Pathetic customer service”
Pros
The product is adequate, but the customer service leaves much to be desired.
Cons
The customer service experience has been frustrating; despite having nearly 20 Zoho Books subscriptions, resolving a login issue took an entire day without a resolution.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Entertainment, 11-50 employees
More than a year
“A Smooth Business Accounting Software”
Pros
It handles payment processing effectively and offers a multitude of business accounting features.
Cons
Zoho Books has been flawless; I have no specific complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Zoho Books: An Online Accounting Solution that Meets Our Needs”
Pros
I like the exceptional features of Zoho Books, which perfectly meet our needs as reliable online accounting software.
Cons
Zoho Books is dependable and impeccable; I have no dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 1-10 employees
More than a year
“Zoho Books - Baac Office”
Pros
It surpasses QuickBooks Online in many ways and is more cost-effective, especially as part of Zoho One.
Cons
I struggle to find any cons because it performs so effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Program Development, 1-10 employees
More than a year
“Zoho Books for the Win!”
Pros
Zoho Books offers ease of use, simple implementation, and an excellent overall user experience.
Cons
They should increase their presence in the US; their product is unmatched.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Research, 101-500 employees
Less than a year
“Streamlining online payment processing and data security”
Pros
I value the robust security measures that safeguard our data with this tool.
Cons
I haven't encountered any significant challenges so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“Zoho Books offers many benefits, there are a few drawbacks”
Pros
Managing invoices, tracking expenses, and reconciling bank transactions is seamless due to its intuitive design. Its seamless integration allows for effortless data synchronization and enhanced functionality.
Cons
Customer support could be more responsive and available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Great Software”
Pros
Setting up Zoho was simple, even for someone with minimal experience. We primarily used it for estimating, easily converting them into invoices once approved by customers.
Cons
Once certain items are added, they cannot be deleted from the system. For example, if you enter an item incorrectly, you have to cancel it with another entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Consumer Services, 51-100 employees
More than a year
“An Amazing Accounting Tool For Business”
Pros
Zoho Books simplifies online payments and accounting tasks, making payment processing and accounts payable management effortless. Its robust data security features are also commendable.
Cons
Using Zoho Books is incredibly simple, and it has always worked in our favor.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Environmental Services, 101-500 employees
More than a year
“An outstanding accounting software”
Pros
Its ability to reconcile various transactions effectively eliminates reporting errors. Integration with inventory management further enhances its utility.
Cons
While their customer support is slow to respond, I generally can't complain because they are always willing to help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Manageable and focused to win.”
Pros
Collaboration is effortless with Zoho Books, facilitating negotiations across all levels. Instant online payments add to its convenience, making it a user-friendly tool with a strong focus on achieving goals through seamless integration.
Cons
Zoho Books is intuitive, and I haven't found any issues yet. The pricing is also reasonable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 11-50 employees
More than a year
“You can't go wrong with Zoho”
Pros
While not a professional accountant, I handle administration and finance, and Zoho provides the tools necessary for managing finances, purchasing, and invoicing effectively.
Cons
The inventory module is separate, but I wish it were integrated. Comparing inventory versus final product costing would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Investment Banking, 51-100 employees
More than a year
“Efficient and flexible financial management”
Pros
One of its standout features is the automatic import of bank transactions, which streamlines reconciliation and reduces manual errors. Customizable rules for transaction categorization save considerable time on sorting tasks. Zoho Books' flexibility in tailoring financial reports to specific needs is highly beneficial.
Cons
Occasionally, I've encountered delays and longer load times when working with certain functions or large datasets.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10