Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Zoho Invoice Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
Zoho Invoice Features
Invoicing
Templates are customizable, so invoices can match how the business wants to present itself. They go out on a set date, or on a repeating schedule if the account is billed regularly. The software supports more than 10 languages, which helps when a customer expects an invoice in their own language.
Quotes
A quote can list prices, discounts, terms, and custom fields, with an expiration date so the customer knows when to respond. Customers approve them through the customer portal. From there a quote turns into an invoice, starts a new project, or just stays on record.
Contacts
Customer profiles hold contact and billing information. Transactions run through the customer portal, where unpaid invoices get attached to statements and summaries of past transactions go out to customers. Billing and shipping addresses can use separate formats. Card details are stored for recurring charges, and the system asks customers for feedback directly.
Payments
Online payments run through more than 10 gateways. Cash, checks, and other offline payments get logged by hand. Recurring transactions charge automatically, and unpaid invoices trigger reminders. Credit notes handle refunds. Payment receipts can use different fields and templates depending on what the business wants to show.
Expenses
Users log expenses, sort them into categories, and link billable costs to a customer, then turn those costs into an invoice. A mileage tracker turns billable miles into a dollar figure. Reports, built-in or custom, plus dashboard summaries, cover expense activity.
Projects And Timesheets
Projects get set up with hours tracked against them, so unbilled time or expenses are visible before anything goes to a customer. Invoices come straight from a project or from logged hours, billed either by project or by task. Recurring billing cycles can fold in unbilled hours automatically.
Customer Portal
Zoho Invoice includes a customer portal. Clients view invoices, quotes, timesheets, and project details from one account. They can pay an invoice in full, pay part of it, or settle several invoices in one transaction. Customers accept quotes and leave comments on them, and logged hours or unbilled expenses stay visible for review. The portal also collects ratings and feedback on the business.
Pros And Cons of Zoho Invoice
Pros
Helps you follow up on unpaid invoices sooner
Keeps billing organized as your client list grows
Cuts errors when you bill for expenses
Helps service businesses send clients accurate bills
Cuts the time spent on recurring billing
Cons
Some community answers leave users wanting more clarity
Customer support responses can be slow to arrive
Wrong entries can take extra effort to fix properly
Zoho Invoice Reviews
Total 45 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars24%
3
Stars2%
2
Stars0%
1
Stars4%
Share your experience
Anonymous
Not specified, 11-50 employees
More than a year
“Basic Invoicing and Overview tool”
Pros
It's fundamental and doesn't overwhelm with features. It's part of the broader Zoho system.
Cons
Templates are limited, and setting up invoices in different languages can be problematic.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
7
Functionality
6
Cassandra
Pharmaceutical, 1-10 employees
More than a year
“User friendly”
Pros
The app is incredibly intuitive, simplifying bookkeeping tasks and reducing stress.
Cons
For my business needs, there are no drawbacks. I adore the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Zoho Books Review”
Pros
The mobile app performs well its attractive logo adds to its appeal. It's efficient and delivers quality.
Cons
There's an additional fee for converting uploaded documents into transactions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Zoho Invoice offer an API?
Yes, Zoho Invoice offers an API.
What language does Zoho Invoice support?
Zoho Invoice software supports over 10 languages, including English, French, German, Japanese, Korean, Polish, and Greek.
What other apps does Zoho Invoice integrate with?
Zoho Invoice integrates with platforms such as Stripe, PayPal, QuickBooks, HubSpot, Slack, Google Workspace, and Authorize.net.
Does Zoho Invoice have a mobile app?
Yes, Zoho Invoice offers a dedicated mobile app for both iOS and Android.
What types of pricing plans does Zoho Invoice offer?
Zoho Invoice pricing has no subscription fee, as the software is free to use. Get a detailed Zoho Invoice cost breakdown to make an informed decision.
Who are the typical users of Zoho Invoice?
Zoho Invoice features are used by freelancers, consultants, contractors, small businesses, agencies, startups, and entrepreneurs.
What level of support does Zoho Invoice offer?
Zoho Invoice offers email and phone support, an online contact form, FAQs, community support, help resources, and documentation.



