Total 1249 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

36%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jax

Events Services, 11-50 employees

4.0
June 2025

Fast and accurate

Pros

Quick reporting and solid accuracy are the biggest benefits. We can pull sales and revenue numbers down to the very second which is incredibly helpful. Our sales team really enjoys being able to see exactly where they stand individually and how the store is performing overall in total sales.

Cons

There have been a few hiccups when trying to connect it with our OptiSigns although that seems more related to user error on our side than a problem with the software itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

CC

Cody C.

Health, Wellness and Fitness, 500+ employees

5.0
June 2025

Allows companies to build detailed data models

Pros

It gives companies the ability to build highly detailed data models and reports tailored to just about any business requirement.

Cons

Honestly, I really enjoy using Power BI because it gives me the freedom to be creative and put together the audits and reports my business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jordan

Electrical/ Electronic Manufacturing, 51-100 employees

5.0
June 2025

Handy dashboards

Pros

The dashboards are really useful for visualizing data and drilling down with filters. It feels like a big step up from constantly exporting into Excel and rebuilding pivot tables every time you need to analyze or manipulate information.

Cons

There is definitely a learning curve at the beginning. Taking a couple of training courses made a difference but it really helps when you have a solid real-world use case and actual data to work with while building reports.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JC

Jaya C.

Telecommunications, 500+ employees

5.0
June 2025

Several ways to analyze complex datasets

Pros

One thing that really helped was the data modeling. It let me connect multiple data sources and create relationships between tables which gave me several different ways to analyze and view complex datasets.

Cons

Refreshing large datasets can be a bit slow. During critical decision-making moments, that delay sometimes impacts how quickly reports get updated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Maria

Media Production, 51-100 employees

5.0
June 2025

Outstanding integration with Azure

Pros

Using it, I could build rich, interactive reports that gave my team a clear view of the key metrics that matter. Its integration with Azure and other Microsoft tools also strengthened our data analysis workflow.

Cons

delayed refresh cycles can lead to outdated insights which gets in the way of making timely decisions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Janessa R.

Telecommunications, 500+ employees

5.0
June 2025

Full-featured program

Pros

It's a full-featured analytics platform that lets me build dashboards and connect with Salesforce without much trouble. The data capabilities are extensive and it covers a lot of what I need in one place.

Cons

The visuals could be much better. The interface feels a bit outdated and that older look can make it harder to keep some users interested in using the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD

Jake D.

Banking, 11-50 employees

4.0
June 2025

Real-time insights at a click

Pros

With just a click, we were able to view our data in real time and it was also flexible enough to manipulate the information however we needed.

Cons

Getting proper training was a challenge so it often felt like we had to figure out the software ourselves and learn how to make it work correctly without much support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

HS

Haley S.

Computer Software, 51-100 employees

5.0
June 2025

Uncomplicated system

Pros

It felt very simple and uncomplicated. Even without much background in analytics, I was still able to pull meaningful insights from our data that my company hadn't been able to uncover before across our marketing and sales platforms.

Cons

There honestly wasn't much to complain about. If I had to point out one thing, it would be that the visual design could look a bit more modern and visually appealing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

MOHAMED K.

Higher Education, 500+ employees

5.0
June 2025

Excellent drag-and-drop designer

Pros

Using the drag-and-drop designer, I can put together attractive graphs in just a few minutes. Being able to combine its built-in visuals with Python or R also makes storytelling much better and helps tailor the dashboards to what different stakeholders need.

Cons

There have been times when reports didn't refresh overnight so I ended up having to trigger the dataflows manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Max

Retail, 500+ employees

5.0
June 2025

turns raw data into clear visuals

Pros

A really good way to turn raw data into clear visuals. It makes it much easier to see what's working and what isn't across different areas of the business.

Cons

A few chart types don't look quite right unless you spend a lot of time adjusting them. The formatting process can be slow especially when you need something ready to go without much setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Evelyn C.

Insurance, 101-500 employees

4.0
May 2025

Generates spreadsheets easily

Pros

There's a lot this platform can do and that's probably the part I appreciate most. My company uses it really well to pull together internal data and it makes getting the information I need much more manageable. In just a few steps, I can create spreadsheets with the exact data I'm looking for which helps me stay on top of my daily work efficiently.

Cons

Because it can be customized to handle such a large amount of information, processing can occasionally be slower than expected. For instance, when I need to run a report across 15 different entities with a high volume of data, I usually have to generate smaller reports for each one and combine them afterward instead of pulling everything into one report at the same time. It does add extra steps but even with that, it's still a very valuable tool to have.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BC

Bien C.

Food Production, 500+ employees

5.0
May 2025

Friendly drag-and-drop interface

Pros

Power BI comes with a very user-friendly drag-and-drop interface which makes building interactive reports and dashboards simple for users at any skill level.

Cons

The licensing structure can be somewhat confusing especially for new users who are trying to figure out the differences between Free, Pro and Premium.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH

Daniel H.

Construction, 500+ employees

5.0
May 2025

Works well with other programs

Pros

It works smoothly with the rest of the Microsoft apps I already use but it's definitely not limited to the Microsoft ecosystem. There's also a pretty extensive library of prebuilt connectors available which makes it flexible for connecting to all kinds of other tools.

Cons

Most users usually need a Pro license to use it, including end users who are only viewing a dashboard or report that someone else created.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Antonio P.

Logistics and Supply Chain, 500+ employees

5.0
May 2025

Simple yet powerful

Pros

Great how user-friendly it feels while still offering strong business analytics capabilities. It keeps getting better over time and the way it connects with the Microsoft Fabric ecosystem adds a lot of value.

Cons

The DAX language can still be challenging to work with. There are also some limitations with certain visuals that are not fully editable and published reports do not always pick up backend Power BI Desktop changes automatically unless they are republished.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Mitchell D.

Health, Wellness and Fitness, 51-100 employees

5.0
May 2025

Great at creating charts

Pros

Creating charts and diagrams for presentations is where this software really shines. It's been very helpful for putting together visuals that look clear and professional.

Cons

One part that can be tricky is figuring out how to load the data properly and modify the pre-set formulas the way you need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nathaniel

Information Technology and Services, 500+ employees

5.0
May 2025

Versatile tool

Pros

There's a huge range of ways to use it for reporting and tracking which makes it useful across all kinds of needs.

Cons

At times it can feel overwhelming and not the easiest to navigate and the UI could definitely use some refinement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GY

Gerald Y.

Information Technology and Services, 11-50 employees

4.0
May 2025

Powerful reporting

Pros

A few months into using it, we're already putting reports together pretty quickly and it's been really helpful for getting a clear view of what's happening across different teams.

Cons

Customizing visuals or positioning things exactly the way we want can be a bit frustrating. It feels somewhat limited at times although the core features we rely on do work well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

RF

Robert F.

Food & Beverages, 500+ employees

5.0
May 2025

Automated dashboards that save time

Pros

Once we linked it to a few of our sales tools, the dashboards started refreshing automatically which saves us from constantly checking everything by hand.

Cons

Getting the reports configured properly does take some time at first and every now and then the filters behave a little strangely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH

Abdelfattah H.

Mechanical or Industrial Engineering, 500+ employees

5.0
May 2025

All in one solution

Pros

Between cloud apps, on-premise databases and Excel files, everything connects really well in one place. It's also helped me create stronger dashboards that keep me updated with the actual state of operations across different departments at all times.

Cons

I've noticed that performance tends to slow down during peak usage periods, when reports can take longer to load and that gets in the way of timely analysis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mark

Construction, 51-100 employees

4.0
May 2025

Solid tool overall

Pros

Once you get beyond the somewhat awkward interface, it's a really solid tool. I put together a dashboard to monitor job delays and keep an eye on how the budget is performing.

Cons

Takes time to get used to it. It took a few evenings to figure things out and I still haven't learned everything, just enough at this point to use it effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8