Last Updated
Overview
Curious Thing offers a conversational AI platform to automate and enhance the candidate screening process with its digital interviewer. While the user interface can use a few updates, its ability to save significant time for hiring managers and provide high-quality insights makes it a reliable tool for efficient recruitment.
Overall Rating
Based on 3 users reviews
2.3
Rating Distribution
Positive
0%
Neutral
67%
Negative
33%
Starting Price
Custom
Curious Thing Specifications
- Natural Language Dialogue
- Bot Design & Deployment
- Self-Service
- Text To Speech & Speech To Text
What Is Curious Thing?
Curious Thing is a voice-based conversational AI platform that is designed to automate interactions for recruitment and customer service. Its digital interviewer conducts initial phone screenings with job applicants to simplify operations and save resources.
Curious Thing software goes beyond resumes to assess soft skills, behavioral traits, and trainability through natural conversation. This allows teams to handle high volumes of applicants efficiently, reduce screening costs, and focus on the most suitable candidates.
Curious Thing Pricing
Curious Thing Integrations
Curious Thing integrates with several platforms and services, such as:
Who Is Curious Thing For?
The software is ideal for a wide range of industries and sectors, such as:
- Financial services
- Healthcare
- Call centre
- Fintech
Is Curious Thing Right For You?
Curious Thing is an excellent fit for organizations that are looking to simplify high-volume recruitment with data-driven technology. Its AI candidate assessments provide deep insights that resumes alone seldom offer, which saves significant time and resources. Curious Thing software is certified with ISO 27001, SOC 2, GDPR, and HIPAA compliant, which makes it a secure platform for industry professionals.
Still unsure about Curious Thing? Connect with our customer support staff at (661) 384-7070 for further guidance.
Curious Thing Features
Scalability
The voice AI assistant architecture is explicitly built to handle the operation of making and taking calls at a high volume. This capability enables the system to capture leads, book appointments via Lucy, and address FAQs using Alex powered by ChatGPT. The underlying technology is designed to dynamically grow with the expansion of the business, allowing for unlimited call capacity.
Drive Customer Action
Curious Thing is designed to intelligently initiate outbound phone calls and successfully identify and record voicemail messages. The system is programmed to handle all subsequent calls that callers return following the initial outreach contact. This feature allows the AI to automatically transmit dynamic follow up messages, including structured SMS, email, and IM content.
Real Time Data Insights
This capability provides the ability to uncover specific and detailed information within all call data and transcripts. The resulting insights include the identification of general conversation trends and the most frequently noted client responses. Businesses can effectively utilize this gathered information to advance marketing campaigns and to substantially better the service provided.
Deeper Insights
The AI technology is specifically built to deploy open ended questions during interactions with callers. This specialized questioning strategy is employed to gather granular and highly valuable information from each caller. The primary purpose is to produce highly specific, actionable information based on the complete range of collected data.
Customised Experience
Curious Thing software provides the client the power to select the voice personality and the appropriate operating language. The selection is used to precisely adapt the voice AI assistant to the specific and distinct requirements of the brand. The resultant tone and personality are consistently maintained to align with client expectations and preserve the brand identity.
Pros And Cons of Curious Thing
Pros
Collects detailed data for the team to make informed decisions
Sends automatic follow up messages for compliance
Handles high call volumes easily and finds important trends
Cons
Needs some time for the setup before going live
Changing settings may take need a dedicated effort
Curious Thing Reviews
Total 3 reviews
2.3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars67%
2
Stars0%
1
Stars33%
Share your experience
Anonymous
Enterprise, 500+ employees
“free plan disappeared”
Pros
The AI performs exactly as expected and handles common questions flawlessly which saves me a lot of time during the day. I can also count on the call notifications every time and overall the service itself is genuinely impressive.
Cons
At first they allowed me to create a free account and later I decided to test the professional plan. Once the price went up to $24 a month it just became too costly for my small business so I planned to switch back to the free version. That's when I realized the free plan was listed as "temporarily unavailable." It has been showing that for two months now so it clearly doesn't feel temporary. I'd rather they just be upfront and admit the free version is gone. Ever since the company was apparently acquired by Trivoni Software the free option seems to have vanished. I even emailed support to ask for clarification and they never responded.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Troy A.
Enterprise, 500+ employees
“pricing needs more flexibility”
Pros
While I do think that this tool is a solid option overall, the pricing feels a bit high.
Cons
A longer trial period would help a lot or at least a lower cost monthly plan so smaller teams can try it without such a big upfront commitment.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Spoorthi J.
Enterprise, 500+ employees
“solid responses generated”
Pros
It does a solid job of generating responses for customer conversations by learning from large databases and ongoing user interactions.
Cons
The downside is that there still aren't many options or customization features available for regional languages.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Frequently Asked Questions
Does Curious Thing have a mobile app?
Information regarding a dedicated mobile app has not been specified by the vendor.
What languages does Curious Thing support?
The platform currently supports the English language.
Does Curious Thing offer an API?
Yes, Curious Thing offers an API.
What types of pricing plans does Curious Thing offer?
The vendor offers customized pricing plans, depending on the unique requirements of businesses. Request a customized Curious Thing price quote for your business today!
What level of support does Curious Thing offer?
The platform offers support through email.
What other apps does Curious Thing integrate with?
The platform integrates with various software and services including Calendly, HubSpot CRM, and Zapier.
Who are the typical users of Curious Thing?
Curious Thing features are designed for professionals in industries and sectors like call centre, financial services, fintech, and healthcare.