Floatbot

“outbound calling breakthrough”

Pros

After putting this AI voice and chat bot into our outbound cold calling campaigns, it completely changed the way our business operates! It honestly deserves a full 5 star review because it has saved us thousands of dollars every month while delivering conversion rates that are at least three times better than what we were getting from human appointment setters. That kind of impact is hard to ignore and it's become a vital part of our company. One of the biggest advantages has been the cost savings. The tool has dramatically lowered what we spend on outbound calling because we no longer need to hire and train extra staff for the same level of outreach. As an AI powered voice bot it has turned out to be an extremely cost effective solution for us. The conversion performance has also been exceptional. It does an impressive job engaging prospects and handling objections in a way that actually moves conversations forward. Compared with our human appointment setters, it has consistently produced far stronger results which has had a major effect on our sales overall. Another thing that stands out is how accessible the platform is to use! The interface is very well designed so getting everything set up and configured for campaigns was easy. Even people on our team without a strong technical background were able to figure it out comfortably and make updates when needed. The integrations have also been a huge plus. The software connected smoothly with the systems and tools we already use including our CRM which made onboarding simple and helped us avoid manual data entry. That compatibility has made our workflow much more efficient. I also really value the fact that their team keeps improving the product. They clearly pay attention to user feedback and continue releasing updates and enhancements. It's nice to work with a company that genuinely seems committed to making an already strong product even better.

Cons

Honestly I don't have any complaints about the software.

“quick rollout”

Pros

Getting the software up and running was very quick and their team has been proactive and responsive with their support throughout!

Cons

We haven't come across any issues at this point. I'll share an update if anything comes up later on.

“Reliable guidance”

Pros

One of the best parts is how accurately they provide information. The team is always available to help and offer support which has been really valuable. A special mention to Jay (the Sr Manager) for being especially supportive.

Cons

There really isn't any major downside to mention as I've found it genuinely very useful.