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Overview
Floatbot enables businesses to automate customer interactions with AI-powered chat and voice bots, no-code deployment, and responsive support. While reporting customization is limited, its intuitive interface and fast implementation make it suitable for mid-sized and large teams in banking, insurance, collections, and BPO operations.
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Starting Price
Custom
Floatbot Specifications
- Natural Language Dialogue
- Text To Speech & Speech To Text
- Automation
- Bot Design & Deployment
What Is Floatbot?
Floatbot is an AI software product designed for enterprises and contact centers to automate customer interactions and high-volume workflows. The platform provides voice and digital AI agents, AI-assisted workspaces, and real-time agent support. It helps businesses in insurance, banking, healthcare, collections, lending, and BPOs streamline operations, reduce manual workload, and improve efficiency across multiple communication channels while enabling scalable, always-on customer engagement.
How Much Does Floatbot Cost?
Floatbot pricing starts at $199/month for its Lite plan. The other paid plans include:
- Essential: $2,499/month
- Growth: $6,199/month
- Enterprise: Custom pricing
In addition to base subscription costs, organizations implementing AI automation platforms like Floatbot should budget for the following potential expenses:
- Implementation And setup: $2,000–$25,000 for platform configuration, conversation design, and integration work, depending on complexity and enterprise needs
- Custom API Or System Integrations: $5,000–$15,000 for connecting to proprietary systems or less‑common platforms
- Advanced AI customization (e.g., custom NLP, models): $5,000–$25,000+ for custom model tuning or enhanced capabilities
Disclaimer: The pricing is subject to change.
Floatbot Integrations
The platform integrates with several third-party applications and systems, such as:
- RingCentral
- Genesys
- Five9
- Socotra
- Zendesk AI Agents software
- Insurity
Who Is Floatbot For?
Floatbot is well-suited for a wide range of industries and sectors, including:
- Insurance
- Healthcare
- Lending
- Banking
- Collections
- BPO
Is Floatbot Right For You?
Floatbot is well-suited for organizations seeking to automate customer interactions and high-volume workflows. It is used by clients such as Tricolor Auto Group, Conneqt Business Solutions, and Capital Recovery Corp, demonstrating its effectiveness across insurance, banking, lending, collections, and BPO sectors. The platform supports HIPAA, SOC 2, ISO 27001, and GDPR compliance, ensuring secure handling of sensitive data in regulated environments.
Still doubtful if Floatbot software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Floatbot Features
GenAI + RAG Powered
Floatbot leverages GenAI and RAG-powered AI agents to deliver accurate, context-aware responses by retrieving information from structured and unstructured data sources. The platform enables real-time access to verified knowledge, improving decision-making, maintaining compliance, and reducing the workload on human agents across multiple communication channels.
Voice Enabled Chat AI
The platform provides voice-enabled chat AI that facilitates natural, human-like conversations across inbound and outbound interactions. It combines sentiment awareness, multi-lingual support, and real-time handoff to live agents when necessary, ensuring seamless communication and enhanced engagement for customer support, sales, and operational workflows.
No-Code AI Agent Builder
Floatbot’s no-code AI agent builder allows users to design, configure, and deploy conversational agents without programming expertise. Teams can create customized chatbots, voice bots, and multi-channel workflows quickly, simplifying automation across customer service, collections, and internal operations while maintaining flexibility and control over AI interactions.
Custom UI + Invisible App
The software supports custom user interfaces and invisible app deployment, enabling seamless integration into existing digital platforms without disrupting the user experience. Organizations can embed AI functionality across web, mobile, and messaging channels, providing consistent automation while preserving brand design and user interaction patterns.
Context-Preserved Human Handoff
The platform ensures smooth handoff from AI agents to human representatives while preserving conversation context. This feature maintains continuity, reduces customer frustration, and improves operational efficiency by providing agents with the full history and intent of interactions, allowing timely, informed, and personalized responses.
Rich Media
Floatbot supports rich media content in conversations, including images, videos, documents, and interactive elements. The platform enhances customer engagement and clarity by delivering information in multiple formats, facilitating complex workflows, product explanations, and support guidance in a visually intuitive manner across chat, email, and voice channels.
Pros And Cons of Floatbot
Pros
Easy to use platform interface
Intuitive no-code chatbot builder
Fast and simple implementation
Cons
Limited analytics depth and insights
Bot customization options somewhat restricted
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Frequently Asked Questions
Does Floatbot have a mobile app?
No, Floatbot does not offer a dedicated mobile app.
Does Floatbot offer an API?
Yes, Floatbot offers an API.
Who are the typical users of Floatbot?
Floatbot features are used in a wide range of industries and sectors, including insurance, healthcare, lending, banking, collections, and BPO.
What language does Floatbot support?
The software supports multiple languages, including English, Hindi, and French.
What types of Floatbot price plans are available?
Floatbot offers pricing starting at $199/month for its Lite plan, with additional tiers including Essential at $2,499/month, Growth at $6,199/month, and Enterprise available through custom pricing. Contact us to request a detailed Floatbot cost breakdown based on your organization's requirements.
What other apps does Floatbot integrate with?
The platform integrates with several third-party applications and systems, including RingCentral, Genesys, Five9, Socotra, Zendesk, and Insurity.
What level of support does Floatbot offer?
The platform provides support via resources, contact form, phone, and email.