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Overview
TELUS International offers global digital transformation and AI data solutions, specializing in high-quality datasets for ML model fine-tuning. While its vast global operations can add complexity requiring careful coordination, the platform’s strength lies in leveraging over one million skilled contributors for scalable, precise enterprise AI data collection.
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Starting Price
Custom
TELUS International Specifications
- Natural Language Dialogue
- Smart Data Discovery
- Self-Service Dashboards
- Text To Speech & Speech To Text
What Is TELUS International?
TELUS International (including its digital and AI divisions) is a global technology and services company that specializes in designing, building, and delivering next-generation digital solutions, with a strong focus on AI Data Solutions. The platform offers end-to-end support for the AI lifecycle, providing high-quality, human-aligned training data, advanced GenAI solutions, and enterprise technology modernization services for clients worldwide.
TELUS International Pricing
TELUS International pricing is customized based on business needs and requirements.
TELUS International Integrations
TELUS integrates with many software, including:
- Adobe
- Salesforce
- Zendesk AI agents software
- Microsoft Azure
Who Is TELUS International For?
TELUS International is for professionals in the following sectors
- Healthcare
- Fintech and financial services
- Retail and ecommerce
- Communications and media
- Technology
Is TELUS International Right For You?
TELUS International is a strong choice for organizations that prioritize secure, scalable AI data solutions and global customer operations. Its infrastructure supports enterprise-grade content moderation, trust and safety, and compliance across diverse regions. With robust data governance, multilingual support in 500+ languages, and delivery centers worldwide, the platform scales efficiently while ensuring security and operational consistency for large, regulated enterprises.
Still not sure about TELUS International? Contact our support team at (661) 384-7070 for further guidance.
TELUS International Features
Cx Strategy And Transformation Roadmap
TELUS International features a comprehensive CX roadmap developed by aligning contact center operations, technology, and business goals. This consulting approach aims to reduce cost-to-serve, boost agent productivity, and successfully identify high-impact self-service and AI use cases across the enterprise.
Data For Generative AI Training
TELUS International advances GenAI models with high-quality, human-aligned datasets through expert-led post-training solutions. Services include reinforcement learning from human feedback (RLHF), multimodal annotation, and critical safety testing like red teaming, ensuring models are safe and ethically aligned.
Unified Digital Product Strategy
The unified digital product strategy delivers full-cycle product development by uniting design, engineering, and digital marketing. Teams craft data-driven strategies for attraction, conversion, and loyalty, using TELUS International's agile delivery and AI-powered accelerators to reduce time-to-value for new software.
AI-Powered Financial Crime Prevention
The platform safeguards businesses with proactive risk management, combining AI-powered detection with human expertise. TELUS International's services include Know Your Customer (KYC), Anti-Money Laundering (AML) monitoring, real-time threat detection, and custom solutions to ensure global regulatory compliance and protect platform integrity.
Pros And Cons of TELUS International
Pros
Prioritize ethical AI with RLHF and robust red teaming for safer outcomes
Benefit from deep expertise in telecom and healthcare for compliant solutions
Leverage end-to-end AI services from strategy to enterprise deployment
Cons
Some crowd contributors face inconsistent task flow and income variability
Complex enterprise work can result in slower task execution vs. rivals
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Frequently Asked Questions
Does TELUS International offer an API?
No, TELUS International does not offer an API.
What language does TELUS International support?
TELUS International is primarily available in English.
Does TELUS International have a mobile app?
No, TELUS Internation does not offer a mobile app.
What types of pricing plans does TELUS International offer?
TELUS International offers customized pricing based on your business needs and requirements. Contact us to get a TELUS International cost quote.
What level of support does TELUS International offer?
TELUS International offers 24/7 support for its IT service desk, acting as a single point of contact (SPOC) for incidents, service requests and access issues.
What other apps does TELUS International integrate with?
TELUS International partners with leading platforms like Adobe, Zendesk, Azure, Salesforce etc.
Who are the typical users of TELUS International?
TELUS International software serves a variety of industries, including healthcare, fintech and financial services, retail and ecommerce, communications and media, and technology.