Blackpurl 2 Reviews

Pros

I like that this tool is simple and user-friendly the part tracking feels in day-to-day use. I can create customer orders, make changes and keep tabs on them without a lot of hassle which saves me time. The cash reconciliation feature has also been extremely valuable for me because I rely on it to stay aligned with QuickBooks. On top of that, vendor invoicing usually flows into QuickBooks very smoothly and in my experience problems with that happen only rarely.

Cons

This platform can feel a bit overwhelming at first until I've picked up the ins and outs of the different features. I also didn't find the tutorials all that useful when I ran into certain issues so getting past some of the learning curve took more trial and error than I would have liked.

Pros

Using this software has really helped me manage day-to-day operations at our agricultural equipment dealership. I've found that it serves as the main connection point between our service department and sales team which has made communication and coordination much better overall.

Cons

What I've still noticed though is that the quoting tools for our sales team aren't very strong. I feel like there still isn't a really solid quoting solution built in for that side of the business.

Pros

I like that this tool is simple and user-friendly the part tracking feels in day-to-day use. I can create customer orders, make changes and keep tabs on them without a lot of hassle which saves me time. The cash reconciliation feature has also been extremely valuable for me because I rely on it to stay aligned with QuickBooks. On top of that, vendor invoicing usually flows into QuickBooks very smoothly and in my experience problems with that happen only rarely.

Cons

This platform can feel a bit overwhelming at first until I've picked up the ins and outs of the different features. I also didn't find the tutorials all that useful when I ran into certain issues so getting past some of the learning curve took more trial and error than I would have liked.

Pros

Using this software has really helped me manage day-to-day operations at our agricultural equipment dealership. I've found that it serves as the main connection point between our service department and sales team which has made communication and coordination much better overall.

Cons

What I've still noticed though is that the quoting tools for our sales team aren't very strong. I feel like there still isn't a really solid quoting solution built in for that side of the business.

Pros

I like that this tool is simple and user-friendly the part tracking feels in day-to-day use. I can create customer orders, make changes and keep tabs on them without a lot of hassle which saves me time. The cash reconciliation feature has also been extremely valuable for me because I rely on it to stay aligned with QuickBooks. On top of that, vendor invoicing usually flows into QuickBooks very smoothly and in my experience problems with that happen only rarely.

Cons

This platform can feel a bit overwhelming at first until I've picked up the ins and outs of the different features. I also didn't find the tutorials all that useful when I ran into certain issues so getting past some of the learning curve took more trial and error than I would have liked.

Pros

Using this software has really helped me manage day-to-day operations at our agricultural equipment dealership. I've found that it serves as the main connection point between our service department and sales team which has made communication and coordination much better overall.

Cons

What I've still noticed though is that the quoting tools for our sales team aren't very strong. I feel like there still isn't a really solid quoting solution built in for that side of the business.

Pros

I like that this tool is simple and user-friendly the part tracking feels in day-to-day use. I can create customer orders, make changes and keep tabs on them without a lot of hassle which saves me time. The cash reconciliation feature has also been extremely valuable for me because I rely on it to stay aligned with QuickBooks. On top of that, vendor invoicing usually flows into QuickBooks very smoothly and in my experience problems with that happen only rarely.

Cons

This platform can feel a bit overwhelming at first until I've picked up the ins and outs of the different features. I also didn't find the tutorials all that useful when I ran into certain issues so getting past some of the learning curve took more trial and error than I would have liked.

Pros

Using this software has really helped me manage day-to-day operations at our agricultural equipment dealership. I've found that it serves as the main connection point between our service department and sales team which has made communication and coordination much better overall.

Cons

What I've still noticed though is that the quoting tools for our sales team aren't very strong. I feel like there still isn't a really solid quoting solution built in for that side of the business.

Pros

This tool is simple it feels to use and I really appreciate that I can sign in from anywhere whenever I need to check on what's going on. For me that kind of remote access makes a big difference and helps me stay on top of things even when I'm away.

Cons

On the downside I still find the scheduling side a bit challenging to work with and the reporting features can be somewhat difficult for me to navigate as well. While the system does a lot well, those areas still take me more time than I'd like.

Pros

This tool is simple it feels to use and I really appreciate that I can sign in from anywhere whenever I need to check on what's going on. For me that kind of remote access makes a big difference and helps me stay on top of things even when I'm away.

Cons

On the downside I still find the scheduling side a bit challenging to work with and the reporting features can be somewhat difficult for me to navigate as well. While the system does a lot well, those areas still take me more time than I'd like.

Pros

This tool is simple it feels to use and I really appreciate that I can sign in from anywhere whenever I need to check on what's going on. For me that kind of remote access makes a big difference and helps me stay on top of things even when I'm away.

Cons

On the downside I still find the scheduling side a bit challenging to work with and the reporting features can be somewhat difficult for me to navigate as well. While the system does a lot well, those areas still take me more time than I'd like.

Pros

This tool is simple it feels to use and I really appreciate that I can sign in from anywhere whenever I need to check on what's going on. For me that kind of remote access makes a big difference and helps me stay on top of things even when I'm away.

Cons

On the downside I still find the scheduling side a bit challenging to work with and the reporting features can be somewhat difficult for me to navigate as well. While the system does a lot well, those areas still take me more time than I'd like.

Pros

I've found this tool to be incredibly simple to implement, manage and roll out across my team. What has made the biggest difference for my business is its integration with Xero which has been a major advantage in keeping our accounting processes connected and efficient.

Cons

there's very little I dislike about the software. From my experience, I really haven't run into any major issues with the package.

Pros

I really like that this tool is colorful and simple it feels in day-to-day use. From parts searching to preventing duplicate customers or service repair orders, plus the price list update notifications, it handles the kinds of situations I expect software to manage without making things complicated. I had been using another very popular and expensive system before this and honestly, it was missing features I always felt should have been included. With BlackPurl, I've found those features are actually there. I also appreciate how user-friendly the help community pages are and whenever I send in a question or concern, I get a reply in a reasonable amount of time.

Cons

The one area where I've noticed BlackPurl is still catching up is with the number of price integrations and part fiches, since it doesn't yet offer as many as the previous system I used. That said if I'm able to get the Excel files, their team can integrate them for me which definitely helps offset that limitation.

Pros

I've found this tool to be incredibly simple to implement, manage and roll out across my team. What has made the biggest difference for my business is its integration with Xero which has been a major advantage in keeping our accounting processes connected and efficient.

Cons

there's very little I dislike about the software. From my experience, I really haven't run into any major issues with the package.

Pros

I really like that this tool is colorful and simple it feels in day-to-day use. From parts searching to preventing duplicate customers or service repair orders, plus the price list update notifications, it handles the kinds of situations I expect software to manage without making things complicated. I had been using another very popular and expensive system before this and honestly, it was missing features I always felt should have been included. With BlackPurl, I've found those features are actually there. I also appreciate how user-friendly the help community pages are and whenever I send in a question or concern, I get a reply in a reasonable amount of time.

Cons

The one area where I've noticed BlackPurl is still catching up is with the number of price integrations and part fiches, since it doesn't yet offer as many as the previous system I used. That said if I'm able to get the Excel files, their team can integrate them for me which definitely helps offset that limitation.

Pros

I've found this tool to be incredibly simple to implement, manage and roll out across my team. What has made the biggest difference for my business is its integration with Xero which has been a major advantage in keeping our accounting processes connected and efficient.

Cons

there's very little I dislike about the software. From my experience, I really haven't run into any major issues with the package.

Pros

I really like that this tool is colorful and simple it feels in day-to-day use. From parts searching to preventing duplicate customers or service repair orders, plus the price list update notifications, it handles the kinds of situations I expect software to manage without making things complicated. I had been using another very popular and expensive system before this and honestly, it was missing features I always felt should have been included. With BlackPurl, I've found those features are actually there. I also appreciate how user-friendly the help community pages are and whenever I send in a question or concern, I get a reply in a reasonable amount of time.

Cons

The one area where I've noticed BlackPurl is still catching up is with the number of price integrations and part fiches, since it doesn't yet offer as many as the previous system I used. That said if I'm able to get the Excel files, their team can integrate them for me which definitely helps offset that limitation.

Pros

I've found this tool to be incredibly simple to implement, manage and roll out across my team. What has made the biggest difference for my business is its integration with Xero which has been a major advantage in keeping our accounting processes connected and efficient.

Cons

there's very little I dislike about the software. From my experience, I really haven't run into any major issues with the package.

Pros

I really like that this tool is colorful and simple it feels in day-to-day use. From parts searching to preventing duplicate customers or service repair orders, plus the price list update notifications, it handles the kinds of situations I expect software to manage without making things complicated. I had been using another very popular and expensive system before this and honestly, it was missing features I always felt should have been included. With BlackPurl, I've found those features are actually there. I also appreciate how user-friendly the help community pages are and whenever I send in a question or concern, I get a reply in a reasonable amount of time.

Cons

The one area where I've noticed BlackPurl is still catching up is with the number of price integrations and part fiches, since it doesn't yet offer as many as the previous system I used. That said if I'm able to get the Excel files, their team can integrate them for me which definitely helps offset that limitation.