Last Updated
Overview
ShopView brings work orders, time tracking, and inventory under one roof for heavy-duty service teams. Real-time data and smart automation help reduce admin clutter and speed up cash flow. While it's tailored to complex operations, shops handling multiple jobs a day will find it smooth, fast, and built for growth.
ShopView Specifications
- Invoicing And Billing
- Inventory Management
- Appointment Scheduling
- Customer Management (CRM)
ShopView Features
Intelligent Estimates And Invoicing Automation
This feature enables rapid financial processing with one-click conversion. The system automatically populates line items, including technician time, labor rates, shop fees, and parts costs, thereby eliminating the need for double-entry and manual calculations. The built-in templates further accelerate estimate creation while maintaining pricing consistency.
Inventory Management
The system provides real-time visibility across all stock levels, locations, and usage patterns through a centralized dashboard. It features automated purchase order generation, purchase history, and scheduled cycle counts, which maintain accuracy without operational shutdowns. Additionally, it supports cross-location inventory tracking, instant parts transfer capabilities, and consolidated reporting, preventing stockouts and optimizing inventory investment.
Drag-And-Drop Scheduling
ShopView provides real-time calendar visibility into technician availability, bay assignments, and work order status. It offers smart job overlap protection with visual conflict alerts and customizable daily and weekly view options. Managers can optimize technician utilization by balancing workloads, filling schedule gaps, and reassigning jobs in seconds.
Time Tracking
ShopView’s embedded time clock system enables job time tracking through one-tap functionality directly integrated into work orders and technician workflow. It captures billable hours, eliminates manual timesheets, and syncs time data directly into invoices to prevent revenue loss.
Reporting And Analytics
The analytics suite in ShopView transforms operational data into strategic insights through performance dashboards and profitability metrics. It delivers real-time revenue tracking, technician efficiency measurements, and labor margin analysis across individuals, service advisors, and team members.
Pros And Cons of ShopView
Pros
Comprehensive metric tracking with just a few clicks
Quick inventory cycle counts make stock management effortless
Offers deep insights into service advisor productivity
Cons
Work orders do not appear in the search results
Scheduler interface is not intuitive for viewing the entire shop
ShopView Reviews
Total 11 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
matthew
Machinery, 1-10 employees
Less than 6 months
“Everything is moving smoothly now!”
Pros
This tool is amazing. Even the mechanics who usually avoid tech or resist change really like it. Everyone says it keeps getting better the more you use it. I am handling 40 heavy equipment and truck projects with just six people and it's taken a lot of stress off my shoulders.
Cons
I really wish I had found this years ago. For now no complaints at all as I feel like every heavy duty shop should definitely consider using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamara
Accounting, 51-100 employees
Less than a year
“Easy to use”
Pros
The thing I like most about this tool is its simplicity. It is a simple and very easy to use as you won't get lost in it.
Cons
One thing that bothers me is the inability to search for invoices directly. Instead you have to go into each vendor separately and sift through their listed invoices.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shannon
Automotive, 51-100 employees
Less than a year
“Always on standby!”
Pros
ShopView tool is very reliable, it never crashes and runs like a dream. I just wish our vehicles were as dependable as this tool.
Cons
The only thing I didn't like was how long it took for our company to start using it, even though we had heard about it a while back. This is not really a fault of it but I feel like maybe some additional reviews could help upper management make the decision sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does ShopView offer a mobile app?
No, it does not offer a mobile app.
Does ShopView offer an API?
Yes, the software offers an API.
What languages does ShopView support?
ShopView supports the English language only.
What level of support does ShopView offer?
The platform offers support through phone, email, live chat, ticket system, and knowledge hub.
What type of pricing plan does ShopView offer?
The platform offers customized pricing depending on the shop size and specific needs. Contact us today for a personalized ShopView price estimate.
Who are the typical users of ShopView?
ShopView is suitable for heavy-duty vehicle repair shops, including diesel truck repair shops, agricultural equipment service providers, construction fleet maintenance teams, mobile and onsite equipment repair businesses.
What other apps does ShopView integrate with?
ShopView software integrates with various third-party tools and applications, including QuickBooks, VIN Decoder, and Interstate Billing Service (IBS).