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Way Repair Tech

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Overview

Way Repair Tech helps independent repair shops get booked by drivers searching on the Way marketplace. While it lacks an AR inspection feature, the estimates, customer approvals, and payments remain connected in a single system. The software works well for general repair, tire, and specialty shops handling daily repair orders.

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Starting Price
$195

per month

Way Repair Tech Specifications

  • Inventory Management
  • Online Parts Ordering
  • Appointment Scheduling
  • Customer Relationship Management (CRM)

Way Repair Tech Features

Repair Order Management

This feature manages the whole repair process, from creating the first estimate to taking final payment. Each repair order tracks parts, labor, discounts, and customer approvals. A single order can also group multiple jobs together for easier tracking. Invoicing and payments also connect to the order, while estimates stay fully digital for quick customer review.

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Smart Service Catalog

The software includes a service catalog stocked with standard services, jobs, and parts. Shops can customize labor rates and set custom pricing. The system also lets users bundle parts and services into reusable kits. It also offers smart recommendations, including upsell triggers, when a team builds estimates.

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Multi-Shop Management

Way Repair Tech manages several shop locations from a single system. Each location has its own dashboard, and one central service catalog is used across shops. Shops can manage user permissions and role assignments from a single account. The system also includes advanced reporting tools for tracking multi-location performance.

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Analytics And Reporting

Way Repair Tech includes reporting tools that track key business metrics, including daily labor output, service revenue, and customer lifetime value. The software turns shop data into visual, easy-to-read dashboards. These tools help shop managers spot performance trends and track finances over time.

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AI-Powered Technician App

The software has an AI-powered technician app built to walk technicians through inspections and repair workflows. It’s designed mobile-first, and it offers guided digital inspections along with AI repair recommendations. Work updates show up in real time as each job moves along.

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Pros And Cons of Way Repair Tech

Pros

  • Quotes get built faster from saved services

  • Recommendations help teams spot add-on services

  • Several locations run from one account

  • Technicians get guided inspections on their phones

  • Shop sales and tech output visible together

Cons

  • Internet needed, and Chrome works best

  • AI voice agent is still coming

  • Mobile app focuses on technician workflows

Way Repair Tech Pricing

Way Repair Diagnostic

Way Repair Tech

Way Repair Tech Elite

Way Repair Tech Enterprise

  • Maintenance Schedules

  • 3 licenses included

  • VIN & License Plate lookup

  • OEM Repair Procedures

  • Specifications & Fluid Types

  • Wiring Diagrams (Read-only)

  • Component Locations

  • Diagnostic Trouble Code (DTC) Lookup

  • Diagrams & procedures

  • Recalls & Safety Notices

  • 5 licenses included

  • Inventory management

  • Estimates

  • Mobile access (Technician app)

  • CARFAX integration

  • Job management (work orders)

  • Invoicing

  • Role-based permissions (owner, tech, writer)

  • Technician time tracking

  • Repair Orders

  • Everything in Way Repair Tech, plus:

  • 5 licenses included

  • E-signature

  • Purchase orders

  • Labor Time Reference Look-up

  • Oil stickers

  • Nexpart and PartsTech Aftermarket and OEM Parts Ordering

  • OEM Parts Look-up

  • Everything in Way Repair Tech – Elite, plus:

  • 5 licenses included

  • Maintenance Schedules

  • OEM Repair Procedures

  • Diagnostic Trouble Code (DTC) Lookup

  • Component Locations

  • Wiring Diagrams (read-only)

  • Recalls and Safety Notices

  • Specifications and Fluid Types

  • Diagrams and procedures

Disclaimer: The pricing details were last updated on Sep 15, 2026 from the vendor's website. Please contact us for a tailored pricing list.

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Frequently Asked Questions

Is the AI voice agent available yet?

Not yet; it’s listed as coming soon and is planned to answer calls, book appointments, update the calendar, and transfer customers to the team when needed.

Does Way Repair Tech offer an API?

The vendor has not specified any information regarding its API availability.

How do customers pay?

Shops can send a secure payment link by text. Customers can pay with Apple Pay, Google Pay, or a card, and the repair order updates automatically once payment is recorded.

Can it manage more than one shop location?

Yes, the multi-shop feature gives each location its own dashboard, plus a central service catalog, user access controls, and enterprise-level reporting, all from one account.

What language does Way Repair Tech support?

The software is available in English.

What level of support does Way Repair Tech offer?

Support is available 24/7 by phone and email, plus a contact form.

Does Way Repair Tech have a mobile app?

Yes, the software offers mobile apps for iOS and Android.