Last Updated

Key Takeaways

Generated from the text of customer reviews

PartsTech is a parts and tire procurement platform used by service writers, technicians, and shop owners in independent and multi-location automotive repair shops. Users frequently cite faster estimate creation and live supplier pricing as major advantages, particularly through VIN lookup and shop management integrations. Common complaints include inconsistent supplier listings and occasional order routing issues. PartsTech recently updated its platform branding under parent company OEC and expanded its shop management system integrations to 35+ supported systems.

Our Verdict

PartsTech serves as a practical, low-barrier option for independent and multi-location repair shops that want to consolidate parts and tire procurement without replacing their existing shop management system. The free plan removes financial risk for shops evaluating the platform, while the Plus and Complete tiers add quoting and analytics capabilities that suit growing or multi-location operations. It is recommended for SMB and franchise repair groups managing high job volume where advisors need quick parts comparison during estimates.

Overall Rating

Based on 11 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
$0

per month

PartsTech Specifications

  • Invoicing & Billing
  • Inventory Management
  • Mobile Access
  • Reporting & Analytics
View All Specifications

What Is PartsTech?

PartsTech software is a comprehensive part and tire ordering platform designed to streamline procurement for auto repair shops. This all-encompassing solution simplifies the search for parts and tires by consolidating suppliers into a single system, enabling seamless comparisons and quick ordering. Access to a vast network of over 225 suppliers across over 30,000 locations enhances efficiency, reduces time spent on sourcing, and improves overall workflow while ensuring accurate and timely service.

Founded to replace traditional phone-based parts ordering, PartsTech provides accurate product data, live pricing, and real-time inventory details sourced from over 5,000 trusted manufacturers. It operates as a no-cost platform at its base tier, with paid plans adding quoting, analytics, and deeper shop management system integration capabilities.

What Is PartsTech Best Known For?

PartsTech is best known for showing live pricing and availability from multiple parts suppliers in a single search view. It is designed for automotive repair shops, service advisors, and multi-location repair groups that handle frequent customer estimates and changing parts requirements. It is commonly used when shops move away from phone-based ordering across vendors. The system helps speed up estimate creation and keeps ordering more consistent by bringing supplier comparison and selection into one place. 

How Much Does PartsTech Cost?

PartsTech pricing starts at $50/month for the PartsTech Plus plan although it also offers a PartsTech Free plan. It follows a tier-based model based on ordering volume, supplier access, reporting needs, and team size. Further plans include:

  • PartsTech Free: $0/month
  • PartsTech Complete: $100/month

Industry estimates typically fall into these ranges:

  • Small Independent Repair Shops: ~$0–$150/month per location depending on order volume and supplier activity
  • Mid-Sized Multi-Bay Shops: ~$150–$800/month depending on team size, quoting needs, and reporting usage
  • Large Multi-Location Repair Groups: ~$800–$5,000+/month based on locations, workflow complexity, and management system integrations

PartsTech does not publish separate add-on pricing, but higher tiers unlock additional operational features:

  • Tire Comparison & Mobile Quoting (Plus plan): Included in $50/month tier, typically valued at ~$20–$60/month in equivalent tool pricing
  • Basic Analytics & Spend Reporting (Plus plan): Included in Plus tier, estimated value ~$15–$40/month depending on reporting depth
  • Advanced Analytics & Insights (Complete plan): Included in $95/month tier, estimated ~$40–$100/month for comparable reporting tools
  • User Permissions & Team Access (Complete plan): Included in Complete tier, typically valued around ~$10–$30/month per shop location
  • Priority Support (Complete plan): Included in top tier, estimated ~$25–$75/month based on service level expectations

In addition to the plans and tier features, the following factors may affect total cost of using PartsTech software:

  • Shop Management System Integrations (35+ systems): Included, though setup complexity and onboarding effort may vary by location
  • Multi-Location Setup: Pricing varies based on number of stores, account structure, and operational scale
  • Supplier Network Expansion: Cost impact depends on coverage depth and order volume across vendors

PartsTech’s pricing sentiment is generally positive, especially among independent and mid-sized repair shops. The free tier is seen as useful for basic parts sourcing, while paid plans are considered fair for higher-volume operations. Some smaller shops feel certain advanced functions sit behind paywalls as usage increases. 

You can explore it through the free version or contact us for a detailed discussion on the PartsTech cost.

Disclaimer: The pricing is subject to change.

PartsTech Integrations

PartsTech offers integration with various leading systems, including:

  • Shopmonke
  • Tekmetric
  • TireShop by Freedomsoft
  • Repair360
  • Shop Boss
  • NAPA TRACS
  • Omnique
  • Bay-Master
  • AutoLeap

How Does PartsTech Work?

PartsTech operates as a web-based system that connects automotive repair shops with multiple parts and tire suppliers through a single search interface. It connects with supplier networks and shop management systems through integrations.

In practice, it works through a structured sequence of steps:

  • Enter vehicle details by adding the year, make, and model along with the required part type to view matching parts from multiple suppliers with pricing and availability
  • Open parts diagrams to visually identify components and add selected parts directly to the order
  • Search tires across multiple suppliers and compare specifications, pricing, and available options side by side
  • Create estimates by combining parts from different suppliers into a single customer quote
  • Place orders through the system, with supported shop management integrations allowing ordering within existing shop workflows
  • Review purchasing data to view order history across suppliers, parts, and users for shop tracking and reporting
You can also request a free PartsTech demo to understand how it fits into your workflow.

Who Is PartsTech For?

PartsTech benefits shop owners, shop managers, service advisors, and technicians across various repair services, including:

  • General repair
  • Multi-locations and franchises
  • Tire shops
  • Quick lube
  • Specialty repair

PartsTech Use Cases

Based on an analysis of user feedback and PartsTech’s capabilities, the following scenarios represent where the software fits within automotive repair operations:

Independent Repair Shops Relying On Phone-Based Parts Sourcing

Independent repair shops often spend significant time calling suppliers or checking separate catalogs to confirm part availability and pricing. Staff usually handle each request individually while switching between different vendor sources. This slows down intake and creates delays when multiple jobs are active at the same time. Shops in this situation typically need a faster way to check supplier information during daily operations.

Service Advisors Preparing Estimates During Vehicle Intake

Service advisors prepare repair estimates while vehicles are being checked in and assessed. In many workshops, they contact multiple suppliers to confirm pricing before presenting a quote to the customer. This often requires moving between different systems and communication channels during busy hours. The workload increases when several estimates must be prepared within short timeframes.

Tire Shops Comparing Product Options For Customers

Tire shops often present customers with different tire choices based on price, brand, and vehicle type. Advisors compare specifications and availability from multiple distributors before finalizing recommendations. This process can take time when information is scattered across different sources. Shops in this situation focus on faster access to comparable product details during customer discussions.

Multi-Location Repair Groups Tracking Purchasing Activity

Repair groups with several locations often lack visibility into how each branch sources parts. Purchasing decisions are usually made at the shop level, which makes it harder for owners to review ordering patterns across locations. Managers often need clearer insight into supplier activity across their network. This becomes more noticeable in franchise setups where each location works independently.

Workshops Using Shop Management Systems Alongside Parts Ordering

Many repair shops already use shop management systems for scheduling, invoicing, and job tracking. In these environments, staff still rely on separate tools or manual steps to search for and order parts. This interrupts job flow when switching between systems during active repairs. Shops in this category look for ways to keep parts sourcing aligned with their existing workflow structure. 

Is PartsTech Right For You?

PartsTech revolutionizes the automotive industry by offering a unified platform that enables mechanics to efficiently search, identify, and order auto parts from over 30,000 part supplier locations and more than 50 tire suppliers nationwide.

This digital solution replaces traditional phone-based orders, providing accurate product data, pricing, and inventory details. With one of the largest automotive parts catalogs, sourced from over 5,000 trusted manufacturers, it ensures seamless integration with enterprise shop management systems for enhanced efficiency.

Still not sure whether PartsTech is the right choice for your organization? Contact our customer support team at (661) 384-7070 to help you make a wise decision for your organization.

PartsTech Features

Parts And Tire Search

ering parts and tires becomes more efficient by consolidating supplier information in a single platform. PartsTech allows users to search for automotive parts and tires across multiple suppliers from one place. This feature provides instant access to availability, updated product details, and pricing based on commercial agreements, ensuring a streamlined procurement process and reducing search time.

See How It Works
Diagrams

PartsTech features visual parts diagrams that help users locate specific components within a vehicle assembly. PartsTech eliminates uncertainty in the part selection, while interactive visual diagrams enhance the search and ordering process. Clicking on specific visuals within detailed diagrams ensures accurate identification of required components, streamlining repairs and improving efficiency in locating and selecting essential parts for any job.

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Tire Comparison

By providing clear comparisons, the tire selection tool presents good, better, and best options with detailed specifications, cost breakdowns, and available rebates. Informed decisions become easier through email, text, or print, ensuring a seamless selection process and faster service completion. It groups available choices into different categories so users can review alternatives from various suppliers. Selection details can be shared with customers through standard communication methods.

See How It Works
Quick Quoting

PartsTech enhances the quoting process and generates real-time estimates, incorporating aftermarket and OEM parts from multiple suppliers. A streamlined workflow accelerates repair approvals and part orders, reducing wait times and improving overall service efficiency for faster job completion.

See How It Works
Analytics

The software provides detailed insights into procurement patterns and analyzes ordering data across suppliers, users, part types, brands, and tire sizes. It helps optimize purchasing decisions, reduce costs, and improve shop efficiency. Data views can be filtered by different operational parameters such as part type or vendor.

See How It Works

Pros And Cons of PartsTech

Pros

  • Helps locate quality parts at fair prices

  • Provides accurate updates and completion dates for customers

  • Clearly displays availability and pricing from multiple suppliers

  • Easy to integrate with existing software like AutoLeap

Cons

  • Some orders may not reach the correct supplier

  • Customer support responses can be inconsistent when resolving supplier-related issues

PartsTech Reviews

Total 11 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

18%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

VU

Verified User

Small-Business, 11-50 employees

4.0
September 2024

Somehow Satisfied

Pros

I love how I can see all my vendors in one place without having to click through page after page. It saves me so much time!

Cons

Sometimes, It doesn't have all the parts listed from a vendor or I end up having to go to the vendor's website to find the right part because PartsTech doesn't even show that it's available.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

TS

Terry S.

Small-Business, 11-50 employees

5.0
August 2024

Makes my day a whole lot easier

Pros

Searching for parts and ordering them through PartsTech is honestly the best part of my day. It's so easy and efficient.

Cons

The only downside to PartsTech isn't really on their end, it's more about the stores. Sometimes the inventory issues at stores are a problem where a part says it's in stock but in reality, they don't have it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Seth L.

Small-Business, 11-50 employees

5.0
August 2024

Simple to use with excellent service

Pros

I've been using It for a few months now, mostly with Worldpac and O'Reillys. It took me a little time to get the hang of everything but I really like how it connects directly with Tekmetric and loads everything into my estimates automatically.

Cons

One thing I don't love is that when ordering from Worldpac, the shipping costs don't automatically transfer over. But at least they added a checkmark reminder so it's easier to remember.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What pricing plans does PartsTech offer?

The PartsTech pricing model offers three feature-rich pricing plans—PartsTech Free ($0/month), PartsTech Plus ($50/month), and PartsTech Complete ($95/month), with a free version available for exploration. Users can request a customized PartsTech cost structure.

Who are the typical users of PartsTech Software?

PartsTech supports shop owners, managers, service advisors, and technicians across diverse repair services, including general repair, multi-location franchises, tire shops, quick lube centers, and specialty repair facilities.

What languages does PartsTech support?

PartsTech supports the English language.

Does PartsTech have a mobile app?

PartsTech lacks a dedicated mobile app but is accessible via a web browser for part searches and availability checks.

Does PartsTech have an API?

Yes, PartsTech offers an API.

What other apps does PartsTech integrate with?

PartsTech integrates with leading systems such as Shopmonkey, AutoLeap, Tekmetric, TireShop by Freedomsoft, Repair360, Shop Boss, NAPA TRACS, Omnique, and Bay-Master.

What level of support does PartsTech offer?

PartsTech offers support through a knowledge base, FAQs/forums, and phone and email/help desk assistance.