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Overview
800.com is a business phone service offering toll-free and local numbers with call forwarding, voicemail, SMS messaging, and call analytics. Users value its easy setup and dependable support; however, some report voicemail length limits. Still, its call handling tools suit small to midsize teams.
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Starting Price
Custom
800.com Specifications
Call Recording
Call Reporting and Analytics
Voicemail and Callback Management
Call Transfer and Conferencing
What Is 800.com?
800.com is a cloud-based business phone service designed to help small and mid-sized businesses manage customer calls through toll-free and local numbers. It supports call forwarding to any device, voicemail with transcription, and SMS messaging from the same number. Built-in call analytics help businesses track call activity and understand engagement patterns without complex phone infrastructure.
800.com Pricing
The vendor offers three 800.com price plans to cater to different business needs:
- Personal Plan: $23/month
- Unlimited Plan: $59/month
- Pro Plan: $149/month
Disclaimer: The pricing is subject to change.
800.com Integrations
The vendor has not listed any available third-party integrations for this software.
Who Is 800.com For?
800.com is ideal for a wide range of industries and sectors, including:
- Customer service
- Professional services
- E-commerce
- Consulting
- Marketing agencies
- Real estate
- Healthcare services
Is 800.com Right For You?
800.com is a strong fit for small and midsize businesses that need a straightforward way to manage toll-free or local business calls without complex systems. Its call forwarding, SMS messaging, and voicemail features address common communication gaps, while transparent plans simplify budgeting. Businesses prioritizing ease of setup and reliable call handling may find it well suited to daily operations.
Still doubtful if 800.com is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
800.com Features
Call forwarding routes incoming business calls to mobile phones, landlines, or VoIP devices, ensuring calls reach the right person regardless of location. This reduces missed calls and supports flexible work setups while maintaining a consistent business number for customers.
Voicemail captures messages when calls go unanswered, while transcription converts audio into readable text. This helps teams review messages quickly, prioritize responses, and avoid listening to every recording, especially during highiding busy periods.
SMS messaging enables businesses to send and receive texts using their toll-free or local number. It supports appointment reminders, confirmations, and customer follow-ups, keeping conversations centralized within the same communication channel used for calls.
Call recording stores conversations for quality monitoring, training, or documentation purposes. Reviewing recorded calls helps businesses evaluate service interactions, resolve disputes, and maintain consistent communication standards across customer-facing teams.
Call analytics provide visibility into call volume and activity patterns, helping businesses understand peak calling times and response trends. These 800.com features support basic performance tracking without requiring advanced reporting tools.
