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Overview
800response’s call routing intelligently directs inbound calls to the right agent or location, helping businesses capture leads faster and reduce missed opportunities. Call flows require thoughtful setup, yet its tracking numbers, real-time analytics, and monitoring tools make it ideal for marketing-driven and service-based teams.
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Starting Price
Custom
800response Specifications
- Call Tracking Software
- Call Recording Software
- Contact Center Software
- IVR Software
What Is 800response?
800response is a call-tracking and call-management platform designed for businesses that depend on inbound phone calls to generate revenue. It enables teams to route calls intelligently, monitor agent interactions, and analyze caller behavior, transforming customer service. With its vast collection of vanity numbers, it increases inbound calls to improve brands' ROI. Leveraging a call tracking analytics service, 800response software enables data-backed advertising campaign generation, helping generate qualified leads.
800response Pricing
The 800 response cost is available through customized plans based on business needs:
- Call Tracking solutions: Custom pricing
- Call Routing solutions: Custom pricing
- Analytics and reporting tools: Custom pricing
Disclaimer: The pricing is subject to change.
800response Integrations
The software supports integration with CRM platforms.
Who Is 800response For?
800response is ideal for a range of industries, including:
- Automotive
- Healthcare
- Financial Services
- Contractors
Is 800response Right For You?
Missed inbound calls and limited visibility into call performance directly impact revenue and customer experience. 800response solves this by tracking, routing, and analyzing every inbound call from the first interaction through to the outcome. It features missed call monitor alerts to recapture lost leads, reducing churn and enhancing ROI. Trusted by established brands like Kohler, the platform supports marketing-led and service-driven teams focused on improving conversion outcomes.
Still not sure about 800response? Contact our support team at (661) 384-7070 for further guidance.
800response Features
Call Tracking Numbers
Call tracking numbers assign unique local and toll-free numbers to marketing campaigns, enabling businesses to track advertising performance. Tracking phone calls helps measure ROI and optimize marketing spend and strategies based on real caller engagement data.
Caller Analytics Reporting
This feature delivers detailed insights into call volume, duration, sources, and outcomes. It offers ADD and campaign summary reports to boost ROI by segmenting leads and identifying trends while creating consumer profiles, providing visibility into the target audience.
Call Monitoring
This extensive module covers call recording, transcription, and speech analytics, enabling teams to review calls for quality assurance and compliance adherence. This supports consistent customer experiences by providing feedback and coaching to agents to resolve concerns timely.
Call Routing
800response features call routing to automatically direct inbound calls to relevant agents based on predefined rules such as time, location, or availability. This reduces missed calls, shortens response times, and increases customer satisfaction and retention.
Vanity Number
Vanity numbers create easy-to-remember phone numbers that strengthen brand recognition and increase response rates. It drives more inbound calls and simplifies call tracking and customer analytics.
Pros And Cons of 800response
Pros
Accurate inbound call tracking and monitoring to optimize ROI
Strong marketing attribution tools enhance campaign performance
Flexible call routing controls improves lead generation
Cons
The interface design feels dated
Reporting customization options are limited
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Frequently Asked Questions
What other apps does 800response integrate with?
800response supports integration with CRM tools.
Who are the typical users of 800response?
Typical users include automotive, healthcare, financial services, contractors, and other inbound-focused businesses.
What types of pricing plans does 800response offer?
The 800response price is based on custom plans. Request a personalized 800response pricing quote for your business.
Does 800response offer an API?
It helps build custom APIs.
What level of support does 800response offer?
800response provides customer support via phone and FAQs.
Does 800response have a mobile app?
The vendor has not shared information regarding a mobile app.
What language does 800response support?
800response is primarily available in English.