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Overview
CallAction helps sales and marketing teams respond to inbound calls, texts, and email inquiries with automated follow-up campaigns. While the initial setup can be challenging, its built-in VoIP dialing and lead routing streamline high-volume inquiry handling. Overall, it is a practical platform for teams managing large inbound demand.
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Starting Price
Custom
CallAction Specifications
Call Recording
Call Reporting And Analytics
CRM Integration
Omnichannel Support
What Is CallAction?
CallAction is a text automation and sales engagement software platform for teams that handle inbound and outbound inquiries by calling, text, and email. It captures calls and messages into a CRM and supports follow-up and nurturing through campaign automations, templates, and scheduling. The platform includes a VoIP sales dialer, call broadcast and routing options, lead verification, and DNC scrubbing tools. It helps users respond faster, reduce manual data entry, and track engagement analytics.
CallAction Pricing
The vendor offers the following pricing plans:
- Solo Advanced: $269/month
- Team Pro: $599/month
- Platform Elite: $1,199/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
CallAction Integrations
Who Is CallAction For?
CallAction is ideal for a wide range of businesses and service providers, including:
- Real estate businesses
- Emergency services providers
- Freelancers
- Consultants
- Attorneys
- Automotive repair businesses
Is CallAction Right For You?
If you handle a high volume of inbound calls, texts, or email inquiries and want to automate follow-up and ongoing nurturing, CallAction helps manage engagement across the customer lifecycle. It enables teams to respond quickly and stay connected through call, text, and email communication.
Trusted by organizations such as Re/Max, Climb Real Estate, and Cal American Homes, CallAction also supports TCPA compliance and real-time validation with DNC scrubbing. Overall, it’s a strong fit for teams that prioritize automated engagement for inbound call, text, and email inquiries.
Still doubtful if CallAction software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CallAction Features
This feature builds campaign automation using MMS text, including images, GIFs, video, and audio. It supports vCards, task reminders, scheduled Zapier Zap actions, automated tagging, and call connect. Teams can structure follow-up sequences that run on defined schedules across messaging and calling.
The platform organizes contacts into call lists so agents can power dial and send text messages from a built-in VoIP single-line dialer. Outbound calls can be recorded and transcribed to text. It also supports inbound callbacks and missed-call text automation templates for responses.
The software captures inbound phone calls and text messages into your CRM using dedicated local or toll-free tracking numbers. It provides advanced call notifications to alert users before incoming calls. This setup keeps contact records created from inquiries and reduces manual entry.
This feature sets up unlimited text for info keywords and response campaigns to generate direct consent inquiries. It connects each keyword to custom campaigns for automated follow-up. Teams can standardize initial replies and continue messaging based on the selected keyword.
The platform routes email, call, and text inquiries to sales teams using round robin or jump ball rules. It applies to specified time schedules and uses catch-all fallback settings when needed. This helps distribute new inquiries consistently across available team members.
