Car Wars

Car Wars’ Cari Phone Assist is a 24/7 AI receptionist and service scheduler that helps dealerships maximize call connection rates. The software efficiently manages inbound calls, schedules service appointments, and ensures a seamless phone experience for customers, allowing staff to focus on high-priority sales and service tasks.

The platform’s Communication Dashboard serves as an all-in-one hub for monitoring customer interactions. Dealers gain real-time caller insights, CRM click-through tracking, and complete call and text history, while managers can coach live calls directly, improving agent performance and ensuring a consistent, high-quality customer experience.

Car Wars automates CRM lead assignment to ensure every sales call is accurately tracked. The software leverages agent voice recognition and integrates with all major CRM platforms, allowing leads to be distributed instantly, reducing missed opportunities, and keeping sales teams accountable for timely follow-ups.

The software’s Keyword Search and Detection tool uses AI to analyze transcribed calls for specific vehicles, appointment requests, and other key phrases. Dealers can filter conversations strategically, uncovering customer intent and trends to optimize follow-ups, sales outreach, and marketing efforts while improving overall operational efficiency.

Car Wars Call Tags provide alerts for important call topics such as vehicle makes, models, or service inquiries. The software automatically categorizes calls, helping managers and agents identify trends, track high-priority customer needs, and respond promptly, ultimately enhancing lead conversion and ensuring no opportunities are overlooked.