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Overview
Car Wars offers a call tracking and communication platform designed to help automotive dealerships capture, manage, and analyze phone interactions. While some users note inconsistencies in missed call and text message alerts, its AI-powered insights and call reporting make it an effective solution for improving lead response and customer engagement.
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Starting Price
Custom
Car Wars Specifications
Call Tracking Software
Customer Support Software
Telephony Software
VoIP Software
What Is Car Wars?
Car Wars is a specialized call tracking platform designed to help automotive dealerships capture every lead. It uses AI-powered call routing and real-time performance alerts to prevent hot leads from falling through the cracks. By identifying missed opportunities and providing human-reviewed call recaps, it empowers managers to bridge the gap between phone contact and showroom appointments. This solution effectively addresses accountability issues while increasing dealership ROI across all departments.
Car Wars Pricing
Disclaimer: The pricing is subject to change.
Car Wars Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Gubagoo
- Kenect
- AutoAlert
- CarNow
Who Is Car Wars For?
Car Wars is ideal for a wide range of business types and sectors, including:
- Automotive dealerships
- Service centers
- Auto repair shops
- Automotive call centers
Is Car Wars Right For You?
Car Wars is ideal for automotive retailers seeking total phone accountability through its proprietary CRISP methodology. Trusted by major groups such as Rich Ford and Keating Auto Group, this scalable cloud platform delivers enterprise-level security with sensitive data redaction. Recognized with multiple Top-Rated Call Management awards, Car Wars eliminates lead leakage while ensuring compliance and performance, making it an essential tool for any growing dealership’s technology stack.
Still unsure about Car Wars? Contact us at (661) 384-7070 for further guidance.
Car Wars Features
Car Wars’ Cari Phone Assist is a 24/7 AI receptionist and service scheduler that helps dealerships maximize call connection rates. The software efficiently manages inbound calls, schedules service appointments, and ensures a seamless phone experience for customers, allowing staff to focus on high-priority sales and service tasks.
The platform’s Communication Dashboard serves as an all-in-one hub for monitoring customer interactions. Dealers gain real-time caller insights, CRM click-through tracking, and complete call and text history, while managers can coach live calls directly, improving agent performance and ensuring a consistent, high-quality customer experience.
Car Wars automates CRM lead assignment to ensure every sales call is accurately tracked. The software leverages agent voice recognition and integrates with all major CRM platforms, allowing leads to be distributed instantly, reducing missed opportunities, and keeping sales teams accountable for timely follow-ups.
The software’s Keyword Search and Detection tool uses AI to analyze transcribed calls for specific vehicles, appointment requests, and other key phrases. Dealers can filter conversations strategically, uncovering customer intent and trends to optimize follow-ups, sales outreach, and marketing efforts while improving overall operational efficiency.
Car Wars Call Tags provide alerts for important call topics such as vehicle makes, models, or service inquiries. The software automatically categorizes calls, helping managers and agents identify trends, track high-priority customer needs, and respond promptly, ultimately enhancing lead conversion and ensuring no opportunities are overlooked.
